2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
242 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Oct 25, 2018
ENGINE STALLS DUE TO FUEL VACUUM. WHEN DRIVING THE ENGINE TO WILL STALL UNDER LOW RPMS ESPECIALLY WHEN PULLING OUT OF DRIVEAWAY AND AT STOP SIGNS. THIS HAPPENS DAILY.
Electrical system, Engine, Oct 24, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF AND RESTARTED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF FRANKLIN (615-800-6500, LOCATED AT 1129 MURFREESBORO RD, FRANKLIN, TN 37064) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Engine, Oct 18, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENGINE OVERHEATED AND COOLANT LEAKED ONTO THE GROUND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CAPITOL FORD (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 426-8298) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED INTO THE ENGINE, AND THE HEAD GASKET, CAMSHAFT AND TIMING BELT NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE CAM PHASERS MAY BE STICKING AND ADDITIONAL DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 64,571.
Electrical system, Engine, Oct 15, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND COMPLETELY LOST POWER. THE CONTACT MENTIONED THAT THE VEHICLE BEGAN FUNCTIONING NORMALLY AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,405.
Engine, Sep 28, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO STEARNS FORD (602 ALAMANCE ROAD, BURLINGTON, NC 27215) AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE COOLANT MIXED WITH THE OIL AND THE ENGINE BLOCK FRACTURED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Engine, Aug 16, 2018
WRENCH LIGHT CAME ON BEGINNING OF JULY AS I WAS TRAVELING INTERSTATE IN HEAT ((98 DEGREES) . WEEKS LATER THE ENGINE LIGHT APPEARS ALONG WIT THE WRENCH LIGHT. I NOTICED A SMELL BUT THOUGHT NOTHING OF IT SINCE IT WAS SO HOT OUTSIDE. THE TORQUE CONVERTER WAS BAD AND REPLACED BY FORD (TRANSMISSION PULLED) BUT ALSO THE MECHANIC NOTICED LEAKING OF COOLANT AND I HAD TO REPLACE COOLANT FLANGE, THE G-ADAPTOR-WATER OUTLET CONNECT, COOLANT OUTLET PIPE AND OF COURSE, ANTIFREEZE. MOST FUSIONS RECALLED BUT NOT MINE ACCORDING TO FORD CUSTOMER SERVICE, I HAVE A 1.5 L ENGINE BUILT IS FLAT ROCK ASSEMBLY AS OTHERS WERE. I WAS TOLD BY THEM TO HOLD ONTO THE BILL. REALLY?
Power train, Other or unspecified, Engine, Aug 9, 2018
MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MALFUNCTION I AM SO CLOSE TO FILING A LEMON LAW ON THIS VEHICLE IT'S A 2014 WITH 60,000 MILES AND I CAN'T EVEN TRUST IT TO GET ME TO AND FROM WORK ANYMORE. WORST PURCHASE OF MY LIFE. BACK TO THE MOTOR MOUNTS I WAS LEAVING WORK PUT THE CAR IN REVERSE AND WHEN I WAS BACKING UP I FELT A MAJOR VIBRATION I GOT OUT AND CHECKED EVERYTHING STARTED ROCKING THE CAR BACK-AND-FORTH BY HAND AND REALIZE THE ENGINE WAS MOVING ABRUPTLY TOOK IT TO THE DEALER WHERE I WAS TOLD IT IS NOT COVERED BY MY WARRANTY AND I WILL HAVE TO PAY APPROXIMATELY $395 AND COVER MY OWN RENTAL CAR IT JUST DOESN'T SEEM FAIR, ALSO HAD TO PAY TO HAVE A NEW STEERING WHEEL AND BUT PUT ON BEFORE THE RECALL CAME OUT, AND WAS TOLD I CAN'T GET REIMBURSED BECAUSE IT WAS 6 MONTHS BEFORE THE RECALL WAS ISSUED.
Engine, Jul 11, 2018
TL-
Service brakes, Engine, Jun 22, 2018
VACUUM PUMP FAILED WITHOUT ANY WARNING. THIS CAUSED LOSS OF POWER BRAKES. NEARLY CRASHED AT INTERSECTION AS I WAS FORCED TO GO THROUGH A RED LIGHT BECAUSE OF THE LOSS OF BRAKES. UPON DISASSEMBLY OF VACUUM PUMP I FOUND THAT THE DRIVER FOR THE VACUUM PUMP WAS BROKEN OFF IN THE CAMSHAFT AND THE PUMP WAS SEIZED. THIS IS A MAJOR SAFETY ISSUE I BELIEVE THAT IF MY WIFE OR DAUGHTER HAD BEEN DRIVING WE WOULD HAVE SURELY WRECKED. ALSO I THINK FORD WILL AVOID THIS ISSUE BASED IN THE HIGH COST OF REPAIRS. REMOVING THE BROKEN PIECE FROM THE CAMSHAFT AMOUNTED TO MAJOR ENGINE REPAIR. THE CAR WASH AS AT THE REPAIR SHOP SEVERAL WEEKS.
Electrical system, Engine, Fuel/propulsion system, Jun 9, 2018
SO I HAVE A 2014 FUSION, BOUGHT PRE-OWNED CURRENTLY WITH ABOUT 16,000 MILES. I RECENTLY NOTICED THAT MY CAR WHEN ACCELERATING PAUSES TO ACCELERATE. THIS IS ESPECIALLY NOTICEABLE TRYING TO GO FROM 0-60 AS FAST AS POSSIBLE. ALSO AFTER SLOWING DOWN AND HITTING THE GAS PEDAL IT ALMOST FEELS LIKE NO POWER IS BEING APPLIED TO THE ENGINE MOMENTARILY. I WAS STATIONARY, THEN IN MOTION BELOW 10MPH CROSSING AN INTERSECTION ON A CITY STREET AND TO MY RIGHT A VEHICLE WAS DOING 40+ IN A 25 AND FLEW OVER A HILL AND ALMOST HIT ME. WHEN I WENT TO ACCELERATE TO GET OUT OF HIS WAY, THIS IS WHEN I NOTICED THE PROBLEM, I SLAMMED THE GAS AND DIDN'T MOVE UNTIL A LITERAL SECOND LATER, LUCKILY HE SLAMMED HIS BRAKES AND NOTHING HAPPENED. REASON UNKNOWN, HOWEVER AFTER EXPERIMENTING IN A SAFE ENVIRONMENT SOME MORE, I NOTICED THAT IT ONLY REALLY HAPPENS IN DRIVE, NOT SPORT. ALTHOUGH IT IS AN AUTOMATIC, THEY SPLIT UP THESE SECTIONS AND PROBABLY DIFFERENT "CHIPS" THAT DICTATE THESE CONTROLS. IT COULD BE A DELAY BETWEEN PRESSING THE PEDAL AND RECEIVING POWER. UNFORTUNATELY, I CANNOT DRIVE THE VEHICLE AND RECORD AT THE SAME TIME AS I DON'T HAVE A SAFE WAY OF DOING SO, AND IT LOOKS LIKE YOU DON'T ALLOW VIDEO TO BE UPLOADED ANYWAY. THE VEHICLE CURRENTLY HAS 27,000, MODEL SE, 2.5L ENGINE, SEMI-AUTOMATIC TRANSMISSION. AGAIN, DOES DELAY IN ACCELERATION IN DRIVE, NOT SPORT.
Engine, May 16, 2018
MY 2014 FUSION IS PERIODICALLY OVERHEATING. AFTER TAKING IT TO 2 DIFFERENT MECHANICS & NEITHER ONE BEING ABLE TO DETERMINE WHAT IS CAUSING IT I FOUND RECALL #17S09 INVOLVING THE SAME YR, MODEL & ASSEMBLY PLANT AS MY VEHICLE BUT ONLY INCLUDING 1.6L GTDI ENGINES. MY VEHICLE HAS A 1.5L GTDI & I BELIEVE IS BEING AFFECTED BY THE SAME ISSUE AS THE 1.6L MODELS THAT HAVE ALREADY BEEN RECALLED.
Engine, Apr 24, 2018
VERY DANGEROUS SAFETY HAZARD WITH 2014 FORD FUSION. THERE ARE ISSUES WITH THE CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 3 TIMES IN THE LAST 4 WEEKS, BUT IT IS VERY RANDOM. ONE DAY IT HAPPENED ONE TIME AT AN INTERSECTION, THEN IT HAPPENED TWICE IN ONE EVENING IT WAS TO THE DEALERSHIP EACH TIME AND THEY SAID THEY COULD NOT FIND AN ISSUE BECAUSE THERE IS NO CODE. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM. I SEARCHED NHTSA WEBSITE AND I AM NOT THE ONLY PERSON WHO REPORTS THIS PROBLEM. MY COWORKER ALSO HAS A 2014 FORD FUSION AND HAD THE SAME PROBLEM. CURRENTLY 28,000 MILES ON THE CAR. THIS NEEDS TO BE FIXED
Engine, Apr 6, 2018
MY CAR WAS MAKING A LOAD NOISE SO I TOOK IT TO A MECHANIC WHO REFERRED ME TO THE DEALER BECAUSE OF THE COMPLEXITY OF THE VEHICLE. TOWED THE CAR TO MORGAN HILL FORD STORE IN MORGAN HILL CALIFORNIA AND WAS TOLD THAT THE ENGINE WAS NO GOOD, THAT THE MOTOR BOLTS DISLODGED AND MELTED CAUSING THE BOLTS TO SHRED; THE DEALER SERVICE PERSON RYAN ADVISED THAT THE SHREDDED METAL GOT INTO THE OIL AND WENT THROUGH MY ENTIRE ENGINE CAUSING THE ENGINE FAIL. MY CAR WAS ONLY 3.5 YEARS OLD, 90,000 MILES BUT FREQUENT OIL CHANGES WITH THE EXTENDED MAINTENANCE PACKAGE. THERE WAS NO HINT THAT THE CAR WAS HAVING ISSUES, NO ENGINE LIGHT, NOR THE CHECK OIL LIGHT. I HAVE A 2013 FORD FUSION THAT WAS RECALLED FOR FAULTY ENGINE BOLTS.
Power train, Electrical system, Engine, Mar 9, 2018
THIS CAR JUST FELL APART AT 130000 MILES. THE PURGE VALVE FAILED 3 TIMES. THE ABS SPEED SENSOR PIGTAIL FAILED. THE ENTIRE PCM UNIT BOARD SHORTED UN REPAIRABLE. THE MAP SENSOR FAILED. FORD HAS CHARGED ME 3 TIMES FOR DIAGNOSIS AS FAILURES WERE LESS THEN 4 DAYS APART SO TOWED BACK EACH TIME. A PCM COMPLETE FAILURE ON A CAR NOT EVEN 4 YEARS OLD WITH ONLY 130000 MILES IS AN ISSUE AS THEY WANT AROUND $1000 FOR REPLACEMENT WHEN IT SHOULD NOT BE FAILING. ADD IN ALL THE PREVIOUS RECALLS THIS CAR HAS BEEN A LEMON FROM THE START. I AM A LONG TIME FORD BUYER BUT THIS HAS SOURED ME. THE ABS PIG TAIL TRIGGERED ALL SAFETY LIGHTS DROPS POWER STEERING AND POOR BRAKING.
Engine, Fuel/propulsion system, Mar 2, 2018
WHILE DRIVING IN TRAFFIC THE VEHICLE WOULD STALL, NECESSITATING RE-START AND NORMAL OPERATION. REPLACEMENT OF PART # BU5Z*9F972*B SENSOR FIXED THE PROBLEM.
Fuel system, Gasoline, Engine, Feb 20, 2018
MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO MUCH THAT THE PRESSURE MAKES A LOUD NOISE COMING FROM THE TANK AND IF YOU PRESS OPEN THE CAP LESS GAS INPUT IT RELEASES PRESSURE LOUDLY - SECONDLY WHEN THIS HAPPENS THE CAR WILL NOT IDLE AND STALLS OUT WHEN YOU LET OFF THE GAS - ON THE HIGHWAY AND EVERYWHERE WHEN YOU LET OF THE GAS!!!AND WON'T RE-START UNTIL AFTER 4 OR MORE TRIES. THIS IS DANGEROUS!!!! IS MY GAS TANK GOING TO EXPLODE!!! OR WILL I DIE AFTER SOMEONE HITS ME WHEN IT STALLS OUT? *TT THE CONSUMER STATED THAT SHE REPLACED EVAPORATIVE PURGE VALVE AND IT CORRECTED. *TR
Power train, Engine, Fuel/propulsion system, Feb 8, 2018
VERY DANGEROUS SAFETY HAZARD WITH MY 2014 FORD FUSION. I HAVE BEEN HAVING ISSUES WITH MY CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST 2 WEEKS, BUT IT IS VERY RANDOM. SOME DAYS WILL GO BY WITHOUT A HITCH AND OTHER DAYS IT WILL HAPPEN 2 OR 3 TIMES. MOST OF THE TIME WHEN IT HAPPENS, IT HAPPENS AGAIN RIGHT AFTER. SO I WILL PUT THE CAR IN PARK, COMPLETELY SHUT IT OFF, AND TURN IT BACK ON, IT WILL DRIVE FOR LIKE 5-10FT AND THEN DO IT AGAIN. I TOOK IT TO THE DEALERSHIP, AND THEY SAID THEY COULD NOT FIND AN ISSUE. THE DID A FEW TEST DRIVES AND LET IT SIT AND RUN FOR AWHILE, AND THE CAR DIDN'T STALL. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM, UNLESS THEY SEE IT FOR THEMSELVES. THIS IS VERY CONCERNING TO ME AS I AM SCARED TO DRIVE, KNOWING THAT IT COULD STALL AND I COULD GET IN AN ACCIDENT. I ALSO DRIVE FOR A RIDE SHARING COMPANY, AND IT IS TOO RISKY FOR ME TO PICK UP PASSENGERS KNOWING SOMETHING COULD HAPPEN, AND I WOULD BE RESPONSIBLE. THIS ISSUE NEEDS TO BE ADDRESSED RIGHT AWAY AS I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM, WHICH MEANS THERE A A NUMBER OF FAULTY CARS ON THE ROAD THAT CAN JUST STALL OUT AT ANY MOMENT AND CAUSE FATAL ACCIDENTS. I AM SCARED TO DRIVE THIS CAR! THIS HAS BEEN AN ON-GOING ISSUE THAT HAS GRADUALLY GOTTEN WORSE, AND THANKFULLY I HAVE MANAGED TO STAY ACCIDENT FREE. (I HAVE ATTACHED OTHER COMPLAINTS)
Electrical system, Engine, Fuel/propulsion system, Feb 3, 2018
WHEN TURNING ON THE CAR AND ACTUALLY TAKING OFF DRIVING THE CAR WILL STOP/ SHUT OFF ALL BY ITSELF AND I HAVE TO RESTART IT, WHILE DRIVING. THE STEERING WHEEL WILL PULL OR JERK WHILE DRIVING. I HAVE HAD MY CAR LOOKED AT TWICE. CHANGED THE BATTERY AND STILL CAN'T FIGURE OUT WHY IT DOES IT.
Power train, Engine, Jan 11, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE GEAR DID NOT SHIFT SMOOTHLY AND THE CHECK ENGINE INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US 10 NW, ELK RIVER, MN 55330) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Engine, Dec 6, 2017
ELECTRONIC THROTTLE BODY. MY FORD FUSION (2014) ENGINE SHUTS OFF. THE SCENARIO IS THAT AFTER DRIVING IT ON MY COMMUTE (40 MILES / 1 HOUR DRIVING) AND THEN STOPPING QUICKLY TO GRAB FOOD, WHEN I LEAVE THE PARKING LOT IT WILL SHUT DOWN. I PULL OVER AND THEN START IT BACK UP AND DRIVE AWAY. IT HAS HAPPENED A FEW TIMES.
Electrical system, Other or unspecified, Engine, Nov 28, 2017
CAR SAYS IT'S IVERHEATING AND IT WAS STATIONARY FOR HOURS BEFORE.
Engine, Oct 29, 2017
I WAS DRIVING 25MPH ON A NEIGHBORHOOD ROAD WHEN I SLOWED DOWN TO GO OVER A SPEED BUMP. AFTER GOING OVER THE BUMP, I WENT TO ACCELERATE AND THE CAR FELT AS IF IT HAD CHOKED AND LOST ALL POWER. WITHIN 30 SECONDS A WARNING ON MY DASH ASKED ME TO PULL OVER SAFELY NOW. AFTER FINDING A SAFE PLACE TO PULL OVER, I REMAINED IN MY CAR. THE BATTERY LIFE CONTINUED TO RUN DOWN UNTIL IT WAS DEAD AND THE MOTOR NEVER KICKED ON TO RECHARGE IT. IT TURNED ITSELF OFF AND 30 MINUTES LATER I TRIED TO RESTART MY VEHICLE. IT TURNED ON, ATTEMPTED TO TURN ON ITS MOTOR SINCE IT COULD NOT IDLE ON ITS DEAD BATTERY, AND THE CARS WARNING SIGNS CAME ON THEN DIED AGAIN. THERE IS NO EXPLANATION FOR THIS MALFUNCTION AND THE RECALLS MADE ARE NOT RELEVANT TO THE ISSUE OCCURRING. I JUST BOUGHT THE CAR 8 WEEKS AGO AND IT HAS LESS THAN 30,000 MILES ON IT. THIS IS A SERIOUS PROBLEM.
Electronic stability control (ESC), Service brakes, Engine, Oct 10, 2017
COMPLAINT ATTACHED AS PDF
Engine, Aug 15, 2017
WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. DROVE DIRECTLY TO DEALER. AFTER DIAGNOSES THEY INFORMED THAT IT HAD A CRACKED BLOCK ON #4 CYLINDER. QUOTED A COMPLETE MOTOR CHANGE.
Engine, Aug 10, 2017
EXHAUST IS COMING THROUGH THE AIR VENTS WHEN THE HEAT IS ON. FORD HAS HAD THIS CAR IN THE SHOP IN THE PAST FOR THIS ISSUE BUT IT THE PROBLEM HAS REAPPEARED. THE FIRST TIME THE DEALER REPLACED THE FRESH AIR BLEND DOOR. THE DEALER WHERE I PURCHASED THE CAR HAS OFFERED TO BUY THE VEHICLE BACK DUE TO NUMEROUS ISSUES WITH THE VEHICLE.