2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: engine
242 reports, newest first. Show all
Vehicle speed control, Engine, Jul 26, 2017
HAD ISSUE WITH THE WATER PUMP GOING OUT - RECEIVED A QUICK COMPUTER WARNING STATING THAT THE CAR OVERHEATED; THEN ANOTHER COMPUTER WARNING LETTING ME KNOW THE CAR WOULD SWITCHED TO A VERY VERY LOW POWER-HAD NO WARNING. LUCKILY I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED - I WAS LUCKY IF THE CAR WAS GOING 1 MILE/HOUR. WAS ON A 2 LANE CITY STREET. I WAS TURNING AROUND IN A RESTAURANT PARKING LOT - ONCE I GOT ON THE ROAD IT HAPPENED WITHIN SECONDS
Power train, Engine, Jul 26, 2017
I GOT MY CAR SERVICES AT 41094. THEY INSPECTED NOTHING WAS FOUND CRITICAL AT THAT TIME. THEN SUDDENLY ONE DAY DURING DRIVING ON THE STREET AT ABOUT 35 MPH THE ENGINE LIGHT TURNED ON (MILAGE ~45480). I HAVE BEEN EXPERIENCING SOME ACCELERATION LAG ISSUES LATELY BUT THOSE WILL COME AND GO, THE CAR WILL TAKE LONGER TIME TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. SO, I DROPPED IT OFF TO THE DEALER. THEY HAVE FOUND THAT THE TURBO CONNECTOR AND THE TURBOCHARGER WAS FULL OF OIL. THIS INDEED IS COVERED UNDER THE POWER TRAIN WARRANTY. SO, THEY REPLACED THE TURBO CHARGER. I HAVE RECEIVED MY CAR BACK WITH THE REPLACED TURBO CHARGER AND I DON'T EXPERIENCE THE ACCELERATION LAG ANYMORE. MY COMPLAINT: I THINK THIS DOES EFFECT THE SAFETY BECAUSE WHILE ENTERING THE FREEWAY YOU NEED TO ACCELERATE THE VEHICLE AND IF IT DOESN'T HAPPEN IN A TIMELY MANNER THEN IT COULD CAUSE AN ACCIDENT. CAR ACCELERATES SUDDENLY AFTER THE LAG.
Electrical system, Service brakes, Engine, Jul 16, 2017
I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK, AS SOON AS I PUSHED THE GAS PETTLE TO GET BACK ON THE HIGHWAY THE INFORMATION DASHBOARD WAS ALARMING ME TO STOP SAFELY NOW. I DID NOT HAVE ANY CHECK ENGINE LIGHTS COME ON. I THEN REVVED THE ENGINE TO SEE IF I WOULD EXPERIENCE ANYTHING, THE ENGINE FINALLY CAME ON, THEN REVVED AND I FELT THAT EVEN THOUGH I WAS IN PARK IF MY FOOT WOULD HAVE BEEN OFF OF THE BREAK PETTLE MY VEHICLE WOULD HAVE MOVED FORWARD. I TURNED THE VEHICLE OFF AS SOON AS I FELT THIS THE ENGINE WAS CONSTANTLY REVVING UNTIL I TURNED THE KEY TO THE OFF SWITCH. I THEN HAD THE VEHICLE TOWED TO THE DEALERSHIP. I WAS DRIVING AT 76 MPH ON THE HIGHWAY AND COMPLETE FAILURE OCCURRED.
Engine, Fuel/propulsion system, Jun 20, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE A SCAN TOOL WAS USED TO DIAGNOSE THE ENGINE, WHICH GENERATED A P1450 CODE. THE CODE WAS RESET AND THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, AFTER FUELING THE FUEL TANK AND ATTEMPTING TO DRIVE, THE VEHICLE HESITATED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED EACH TIME FUEL WAS PLACED IN THE VEHICLE. THE CONTACT CALLED THE FORD MURFREESBORO DEALER IN TENNESSEE WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Engine, Fuel/propulsion system, Jun 15, 2017
THE CAR ACTS LIKE IT WANTS TO SHUT OFF AFTER FUELING. IF I SIT AT AN IDLE IT WILL START TO RUN ROUGH. WHILE IN MOTION THERE IS A VIBRATION HUMMING SOUND COMING FROM WHERE YOU PUT THE FUEL IN. IF I PRESS THE FLAP IT RELEASES A BUILDUP OF GAS FUMES.
Power train, Electrical system, Seat belts, Engine, May 23, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE. THE DEALER (MULLINAX FORD OF KISSIMMEE 1810 E IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744 407-846-6000) DIAGNOSED THE VEHICLE AND REPLACED THE ALTERNATOR ASSEMBLY, TRANSMISSION, BATTERY, AND DRIVE TRAIN. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND A MANUFACTURER'S EXTENDED SERVICE CAMPAIGN TO ADDRESS A FAILURE CONCERNING MODULES FOR THE ACCESSORY PROTOCOL INTERFACE MODULE. THE DEALER INDICATED THAT THE PARTS HAD BEEN UNAVAILABLE FOR MONTHS CONCERNING THE RECALL. THE CONTACT WAS TO CHECK TO VERIFY THE EXTENDED SERVICE CAMPAIGN BECAUSE THE DEALER MADE NO MENTION. THE MANUFACTURER WAS NOTIFIED OF THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Engine, Apr 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FUSION. WHILE REVERSING THE VEHICLE FROM WITHIN THE GARAGE, IT HESITATED AND STALLED SEVERAL TIMES. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS), BUT WAS UNCERTAIN AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE A SOLUTION TO PREVENT THE FAILURE. THE MANUFACTURER HAD NOT YET ESTABLISHED A RECALL NOR A SERVICE CAMPAIGN TO PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Mar 30, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 30 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. THE ENGINE STALLED, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Power train, Engine, Feb 15, 2017
OUR 2014 FORD FUSION HAS 81415.5 MILES AND LAST NIGHT WE LOST POWER WHILE DRIVING, THE ACCELERATOR WAS UNRESPONSIVE AND THE ENGINE WAS IDLING REAL ROUGH. SO WE GOT IT HOME AND INTO OUR GARAGE NOW THE CAR WHEN TRYING TO START IT JUST SPUTTERS AND DIES. FORD SAID HO WELL, ITS YOUR PROBLEM.
Other or unspecified, Engine, Fuel/propulsion system, Jan 21, 2017
ENGINE RANDOMLY STALLS WHILE DRIVING IN LOW AND HIGH SPEEDS. THE CAR IS UNDER 40,000 MILES AND HAVE BEEN FAITHFULLY SERVICED. NO ENGINE LIGHT PRESENT.
Power train, Electrical system, Engine, Dec 5, 2016
WHILE DRIVING I HAD TOTAL LOSS OF POWER AND CAR SHUT OFF. IT HAPPENED 3 TIMES IN A TWO DAY SPAN. *TR
Power train, Engine, Dec 2, 2016
THE CAR WILL SHUT OFF (NO POWER, NO ENGINE) WHILE DRIVING. THIS OCCURS RANDOMLY AND HAS OCCURRED MULTIPLE TIMES. I HAVE BROUGHT THE CAR IN TO FORD - BUT THEY NEVER SUCCESSFULLY REPAIRED IT. FORTUNATELY - IT HAS ALWAYS OCCURRED IN LIGHT TRAFFIC - BUT IT IS SCARY AND I FEAR IT WILL HAPPEN IN HEAVY TRAFFIC SOMEDAY I MIGHT BE SERIOUSLY INJURED. *TR
Engine, Nov 18, 2016
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE STARTING THE VEHICLE, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT BEGAN TO SHUDDER. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Engine, Oct 7, 2016
REPEATED INSTANCES OF THE VEHICLES EITHER STALLING IN MOTION OR ROUGH START AND STALLING IN PLACE
Power train, Engine, Sep 29, 2016
I BOUGHT A USED 2014 FORD FUSION FROM OUR LOCAL FORD DEALERSHIP WITH 34,000 MILES ON IT, ONE OWNER, NO HISTORY OF ANY ISSUES. AS SOON AS I DROVE OFF THE LOT I COULD FEEL A HARD SHIFT BETWEEN 2ND AND 3RD AND THE ENGINE REVS UP TO 4500 BEFORE FALLING BACK DOWN TO AROUND 2000. THEN IT'S WORSE GOING FROM 3RD TO 2ND WHEN APPLYING THE BRAKES, THE CAR JOLTS FORWARD AND THE ENGINE REVS HIGH AS YOU APPLY THE BRAKES. I'VE HAD THE CAR FOR 3 DAYS NOW AND IT HAS THE WORST TRANSMISSION I'VE EVER EXPERIENCED. IT'S A VERY UNCOMFORTABLE DRIVE AND I DON'T FEEL SAFE DRIVING IT WHEN I KNOW MY CAR IS GOING TO SHIFT SO HARD THAT THE WHOLE JERKS FORWARD. I'VE NEVER BEEN MORE UNHAPPY WITH A CAR IN MY LIFE.
Steering, Exterior lighting, Engine, Sep 23, 2016
WHILE DRIVING ON THE HIGHWAY MY 2014 FUSION CUT OFF. A WARNING INDICATOR POPPED UP THAT SAID "TRANSMISSION NOT IN PARK". WE HAD TO COAST OFF TO THE SHOULDER, FORTUNATELY THERE WERE NO CARS IN THE LANE WE HAD TO CROSS TO GET TO THE SHOULDER. LATER TODAY (THE SAME DAY) IT HAPPENED A SECOND TIME. THE CAR LOSES ALL POWER. WE WERE DRIVING PAST THE DEALERSHIP WE USE, SO WE LEFT THE CAR WITH THEM TO BE FIXED AND HAVE THE OIL CHANGED. WE WILL BE WAITING FOR THE OUTCOME THE FIRST OF THE WEEK,BUT FELT IT NECESSARY TO REPORT THIS SINCE OTHERS HAVE HAD THE SAME ISSUE.
Service brakes, Engine, Jul 5, 2016
2014 FORD FUSION TITANIUM 2.0 TURBO 5/29/16 COMING OFF FREEWAY @ 70MPH WENT TO APPLY BRAKES AND PEDAL WAS HARD , UNABLE TO SLOW DOWN ON LOOP. I COULD HAVE CRASHED AND DIED DUE TO THIS FAILURE. FINALLY PUSHED PEDAL WITH A LOT OF EFFORT AND ABS KICKED IN TO SLOW ME DOWN BEFORE THE STOP SIGN. TOOK TO DEALER ON 5/30/16, DIAGNOSIS WAS VACUUM PUMP FAILURE, NEW PART WAS ORDERED. 7/5/16 GOT A CALL FROM DEALER SHOP MANAGER WHO BASICALLY SAID THE PART WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THERE WERE METAL SHAVINGS IN THE MOTOR BEHIND WHERE THE PUMP SITS, CLAIMING DIRTY OIL CAUSED PREMATURE ENGINE WEAR. I WENT TO THE DEALERSHIP TO VIEW WHAT HE WAS TALKING ABOUT. I COULD TELL BY SPINNING THE PUMP THAT THE BEARINGS HAD FAILED, MORE THAN LIKELY DISINTEGRATED AND THE SHAVINGS WERE SITTING INSIDE MY ENGINE. THE MANAGER ASKED THE MECHANIC IF THAT WERE POSSIBLE AND HE REPLIED YES. HE SAID HE REPLACED 3 RECENTLY WITH THE SAME ISSUE METAL SHAVINGS BEHIND PUMP. MY CAR WAS ALSO IN FOR AN OIL CHANGE. THE MOST IRRITATING THING WAS BEING BLAMED FOR THE PROBLEM, HE STATED MY ENGINE WILL FAIL AND I SHOULD TRADE IT IN WHILE I WAS TALKING ON THE PHONE WITH HIM PRIOR TO GOING TO THE DEALERSHIP. I WAS BLAMED AND HE USED SCARE TACTICS TO TRY AND GET ME TO MAKE A PURCHASE. NEVER HAD THIS HAPPEN AT A FORD DEALER BEFORE. STILL WAITING FOR THE CALL SAYING MY CAR IS REPAIRED. THE MANGER AGREED TO REPLACE THE PUMP UNDER WARRANTY
Engine, Mar 17, 2016, fire
TL* THE CONTACT OWNED A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DIAGNOSED BASED ON THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 83,327.
Power train, Engine, Mar 6, 2016
I WAS DRIVING AROUND WHEN ON THREE SEPARATE OCCASIONS THE CAR LOST POWER TO THE ENGINE AND THERE WERE NO RPMS AND PRESSING GAS PEDAL DID NOT HELP. THE ONLY WAY TO GET THE POWER BACK IN THE ENGINE WAS TO PUT CAR IN NEUTRAL THEN BACK IN DRIVE AT WHICH POINT THE CAR STUTTERED BUT AT LEAST I REGAINED POWER TO ACCELERATOR. THIS WAS ESPECIALLY DANGEROUS AS IT HAPPENED WHILE DRIVING AT NORMAL SPEED AND THE CAR WAS NO LONGER IN MY CONTROL
Electrical system, Engine, Fuel/propulsion system, Feb 24, 2016
BATTERY WAS INITIALLY NOT TAKING A CHARGE, THEY SAID IT WAS A DEFECTIVE MODULE AND REPLACED BOTH THE MODULE AND THE REAR BACK UP CAMERA WHICH THEY SAID WAS DRAINING THE BATTERY. IN THIS CASE THEY HAD THE CAR FOR 2 1/2 WEEKS BEFORE RETURNING IT TO ME .. ABOUT 4 DAYS AFTER I GOT IT BACK THE CAR STARTED SHUDDERING DURING A REVERESE POSITION IN A PARKING LOT AND DIED.. IT STARTED RIGHT UP AGAIN.. THE NEXT DAY IT LOST ALL ACCELERATION AT A LOWER SPEED IN STOP AND GO TRAFFIC, ONCE AGAIN IT DIED BUT STARTED RIGHT UP AGAIN. IT DID THIS TWO MORE TIMES ONCE ON THE FREEWAY THE OTHER TIME DOWN THE STREET FROM MY HOME. FORD HAS HAD THE CAR FOR 5 DAYS (SINCE 2/19/2016) NOW AND SAYS THERE IS NO CODES OR HAVE BEEN ABLE TO DUPLICATE THE PROBLEM..
Engine, Fuel/propulsion system, Feb 16, 2016
WETHER THE CAR IS COLD OR WARM, EVERYTIME I DRIVE, I GET A HARDSHIFT BETWEEN 2ND AND 3RD GEAR. ALSO WHEN I MAKE A STOP AND TRY TO ACCELERATE, THE CAR JERKS FROM ON THE 1ST GEAR. WHEN I'M GOING ON A DOWNHILL AND LET GO OF THE GAS PEDAL AND SLOWLY START BRAKING, THE WOULD GO FROM 2,000 RPM TO 5,000 RPM WHILE I HAVE MY FOOT ON THE BRAKE. WHEN I GO TO ANY GAS STATION I CAN'T LEAVE THE PUMP ON AUTO BECAUSE IT WOULD STOP PUMPING, SO I HAVE TO DO IT MANUALLY, IN ORDER TO GET A FULL TANK.
Engine, Feb 3, 2016
I HAVE STARTED MY CAR AFTER BEING IN A STORE FOR ABOUT 20 MINUTES. THE CAR STARTED AND I PLACED IN REVERSE TO BACK OUT OF A SPACE AND THEN PLACED INTO DRIVE. WITHIN A YARD OR TWO THE CAR COMPLETELY STOPPED. IT THEN GAVE A MESSAGE TO PRESS BRAKE TO START. THIS HAS HAPPENED FIVE TIMES IN THE LAST FEW DAYS. THE DEALER SAID THEY CANNOT DO ANYTHING UNLESS THEY CAN EXPERIENCE THE PROBLEM. IF I START DRIVING THIS CAR AGAIN AND GET INTO AN ACCIDENT THEN FORD WILL BE AT FAULT BECAUSE THEY ARE AWARE OF THE ISSUE.
Engine, Jan 21, 2016
CODE P2111 THROTTLE BODY , AFTER ACELARATION WRENCH LIGHT CAME ON AND ENGINE SHUT DOWN TO IDLING ON 2 CYLINDERS, NEARLY A ACCIDENT HAPPENED , CAR ONLY HAS 38,400 MILES ON IT, I CALLED FORD MOTOR CO. THEY OFFERED NO HELP, WOW !!
Electrical system, Service brakes, Engine, Dec 28, 2015
I DRIVE A 2014 FORD FUSION SE WITH A 1.6L ECOBOOST AND A 6 SPD MANUAL TRANSMISSION. IT HAD APPROXIMATELY 40,500 MILES AT THE TIME OF THE INCIDENT. UPON REACHING A SPEED OF 35-40 MPH WHILE ACCELERATING (I SHIFT AT 2500 RPM'S) I HEARD TWO CHIMES SIMILAR TO THE CHIMES THE CAR MAKES WHEN I START IT. ONCE THE CHIMES FINISHED SOUNDING MY INSTRUMENT PANEL WENT BLACK EXCEPT FOR THE NEEDLES WHICH ALL CAME TO A REST INTO THE "OFF" POSITION". THEY STILL REMAINED LIT. I HAD NO DASHBOARD LIGHTS. MY CAR LOST POWER AT THE SAME TIME AND THE STEERING BECAME SLIGHTLY HARDER THAN NORMAL. THERE WAS A VERY SMALL AMOUNT OF THROTTLE RESPONSE AND THEN NO RESPONSE. I WAS ABLE TO COAST ONTO A SIDE STREET WHERE THE CAR COMPLETELY WENT DEAD BY THE TIME I CAME TO A STOP. BEFORE COMING TO A STOP MY BRAKE PEDAL PUSHED DOWN EASIER THAN NORMAL. AT SOME POINT BEFORE COMING TO A STOP MY CHECK ENGINE LIGHT CAME ON AND THEN WENT OFF ONCE THE CAR DIED. AFTER STAYING STOPPED FOR A FEW SECONDS I RESTARTED THE CAR AND CONTINUED DRIVING WITH NO ISSUES SINCE. WHEN THE CAR LOST POWER AND DIED THERE WAS NO STUTTERING OR STALLING. THE CAR SHUT ITSELF OFF VERY SMOOTHLY. THE NEXT DAY I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY PROMPTLY LOOKED AT IT. AFTER CONDUCTING A COMPUTER DIAGNOSTIC CHECK I WAS INFORMED THAT THERE HAD BEEN A, 'THROTTLE BODY INCIDENT'. I WAS ALSO INFORMED THAT IT APPEARED THAT THE AIR FILTER HAD NOT BEEN PROPERLY SEATED INTO ITS HOUSING WHEN CHANGED AT THE 30K MILE MAINTENANCE INTERVAL. THEY CONDUCTED FURTHER PINPOINTING AND LOCATED PARTICLES INSIDE THE THROTTLE BODY WHICH THEY CLEANED OFF. THE DEALER UPDATED THE PCM AND CONDUCTED A SATISFACTORY ROAD TEST. SINCE THE INCIDENT I HAVE PUT SEVERAL HUNDRED MILES ONTO THE CAR WITH NO ISSUES. I WAS FORTUNATE THIS OCCURRED ON A ROAD WITH LIGHT TRAFFIC AND WHILE NOT TRAVELING AT HIGHWAY SPEED.
Engine, Dec 10, 2015
WHILE DRIVING, THE ENGINE STALLED UNEXPECTEDLY. SEVERAL HOURS LATER, WHILE PARKED AND INDLING WITH THE ENGIINE ON, IT STALLED AGAIN AFTER APPEARING TO HAVE TROUBLE AT THE LOW IDLE SPEED.