2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
253 reports, newest first. Show all
Power train, Aug 29, 2026
Transmission going out
Steering, Power train, Electrical system, May 11, 2026
SUBJECT: URGENT COMPLAINT: Deceptive Practices/Misrepresentation & Services Not Rendered (Woodhouse Ford of Omaha) I. Actionable Safety Issue Summary This complaint concerns fraudulent billing and dangerous misrepresentation by Woodhouse Ford of Omaha, which claimed a vehicle's 3rd rack and pinion system was "safe" on 2/19/2026 after a known safety issue, following a previous failure. They further charged $219.22 for unrendered/improper ABS programing repairs that was not successful because the electric rack and pinion is defective on 3/5/2026 and fabricated invoice records to shift liability. II. Parties Involved •Consumer: [XXX] •Dealer/Service Provider: Woodhouse Ford of Omaha, Service Manager Jeremy Sullivan, Technician Anthony Rubio. •Financial Institution: First National Bank of Omaha (Regulated by OCC). III. Nature of the Dispute 1.Safety Hazard/Misrepresentation (2/19/2026): Service Manager Jeremy Sullivan and Tech Anthony Rubio stated the vehicle’s rack and pinion was "safe" despite a prior failure. This misrepresentation has left me with a vehicle that has had the rack and pinion fail or require replacement three times in under a year. 2.Services Not Rendered (3/5/2026): Charged $219.22 for "programming the ABS module" which was not rendered or not performed correctly. 3.Fabricated Documentation: Woodhouse Ford created fraudulent service invoices stating I diagnosed the ABS fault and declined further diagnosis. This is an attempt to evade liability for ongoing, dangerous defects. IV. Regulatory Violations & Requested Action The described actions violate consumer protection laws, including: •Dodd-Frank UDAAP (12 USC § 5536): Unfair, Deceptive, or Abusive Acts or Practices. •Fair Credit Billing Act (15 USC § 1666): Billing error/services not received. •Regulation E (12 CFR 1005.11): Procedures for resolving errors. Requested Action: Initiate an investigation into Woodhouse Ford of Omaha’s service practices and safety diagnostics. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Engine, Mar 4, 2026
Transmission randomly stopped driving at highway speeds rpm spiked and no movement was in fast lane at 75 mph. Transmission is toast now in for 4-6 thousand dollars to replace also ford did the recall on the emissions reprogram a few months before this issue then tells me it needs a catalytic converter another costly repair car is unsafe. I’m thankful I was driving and not a family with kids.
Power train, Oct 14, 2025
Coolant intrusion from a defective engine block.
Power train, Engine, Sep 27, 2025
The transmission failed completely. The vehicle will not engage or shift properly and cannot be driven. The failed transmission is still installed in the vehicle and available for inspection upon request.
Power train, Mar 26, 2025
The transmission is idle high and hard and yes it is available for inspection My safety and the safety of other is the car jerks and it accelerate unvoluntary Yes it was confirmed by a certified mechanic No it have not been inspected my manufacturer or others No there is no warning lights or messages that prior to failure
Power train, Engine, Feb 23, 2025
Vehicle flexplate broke causing loss of power in rush hour traffic. Luckily was able to get to the side of the road without major incident or causing an accident. Broken flexplate also caused damage to transmission and ptu. Was informed this is a common issue wiith this yeat make and model but ford refuses to do anything about it. They would rather wait for some peopke to lose their life befor takiing responsibility. But who cares about peoples lives when you have stockholders to pay and ceo bonuses to hand out. Feel its worth mentioning i had the car at the dealership a couple times for other issues and had asked them about problems i suspected were precursors to this happening. They denied there was even an issue. They they told me the noises were normal and refused to even document my concerns let alone actually physically check the vehicle. I believe they were intentionally trying to hide the fact they knew exactly what was going on. Ford needs to take responsibility but since they wont you guys need to make them.
Power train, Jan 29, 2025
The contact owns a 2014 Ford Fusion. The contact stated while her son was driving 30 MPH, while depressing on the accelerator pedal the vehicle failed to respond as needed. The contact merged to the side of the road. The dealer was contacted. The vehicle was towed by an insurance vendor to the Sam's Auto Repair. The vehicle was then towed to the dealership where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 221,478.
Power train, Jan 3, 2025
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,112.
Power train, Nov 1, 2024
6 speed transmission has major manufacturers flaws.
Power train, Oct 30, 2024
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was hesitating. Additionally, the contact stated that the vehicle was not driving properly. The contact stated that later that day, while the vehicle was parked, the contact saw fluid on the ground underneath the front driver’s side of the vehicle. The vehicle was taken to the dealer where it was diagnosed with transmission fluid leak and half shaft seal failure. The contact was informed that either the half-shaft seal or the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair; however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 113,098.
Power train, Oct 11, 2024
The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000.
Steering, Power train, Electrical system, Oct 10, 2024
Slowing driving out of store parking lot, sudden heavy steering, loss of power steering, 'service advancetrac' & 'hill start assist unavailable ' traction control warning lights on
Power train, Oct 3, 2024
The contact owns a 2014 Ford Fusion. The contact stated while attempting to drive, the gear shifter was moved to drive(D), but the vehicle failed to respond after several attempts. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 19V362000 (Power Train) and 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 114,000.
Power train, Sep 3, 2024
The contact owns a 2014 Ford Fusion. The contact stated while driving 45 MPH, the vehicle stalled. There was no warning light illuminated. The contact stated that he was able to slightly pull to the side of the road after 5-10 seconds. The vehicle failed to restart. The dealer was notified of the failure and advised the contact that the earliest availability for diagnostic testing was in 5 months. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Power train, Electrical system, Other or unspecified, Jul 22, 2024
My car when it is parked it will randomly pop the trunk. A lot of issues I’m seeing is ford fusions 2014 and up! Few of my friends are having the same issues especially with keyless entry pad it’s causing issues from water damage or heat causing the car to to this! Their needs to be recall on that cause kids doors aren’t locking properly I have kids I had someone almost steal my car cause my trunk was popped open by itself! This is my second time reporting this I have [XXX] [XXX] and [XXX] I need my car! Can yall please fix this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Jul 8, 2024
Took the car in for a forced recall it was the bushing on the transmission and now our transmission failed when it had showed no problems. The service department is claiming no fault.
Steering, Power train, Electrical system, Jun 20, 2024
Complete loss of steering and transmission slips/shifts hard.
Power train, Fuel/propulsion system, May 14, 2024
The flex plate on my vehicle was cracked. Which damaged the transmission pump. We heard what sounded like a box of rocks which quickly got louder and louder we took the car to the dealer the next day. We had no other warnings something was wrong no engine light or anything. Had this plate broken completely we likely would have crashed and our small children could have been hurt. We took it to our local Ford dealer who diagnosed the issue, but would want over $6000 to fix the issue, on top of the $225 we paid to get the issue diagnosed. So for the forseable future we have no safe vehicle.
Power train, Apr 25, 2024
I bought Ford Fusion Hybrid 2014 from Marine County Ford [XXX] (@51,000+ miles) The car was inspected & in “good condition”. In 5 months, 6/2022 (@61,000+ miles) I noticed a barely distinguishable noise. My mechanic discovered a tiny leak in transmission. There were NO leaks under car. This “tiny” leak took 2.0L of transmission fluid to fill, so the car was ALMOST OUT of transmission fluid. There was NO warning on the dashboard. Mechanic said the leak had to be 6-12 months old since the hole was small it had to take long time for all fluid to leak out. Same day while driving on FREEWAY, the vehicle suddenly started shaking and became almost uncontrollable, then Dashboard displayed “stop immediately”. I barely managed to steer it to the closest exit. It turned out the bearing (VERY small part) was completely destroyed & because of it the WHOLE unit needed to be replaced. It’s a huge unit 1/3 size of the car. Both dealer and FORD said the car was out of warranties (warranty issued only for 8 years/100,000 miles) not applicable @61,000 miles. They also denied coverage with extended 90 days warranty, even tho mechanic stated the leak was old. Ford has this transmission issue listed in their TSB which means it’s a KNOWN DEFECT to the dealer. The repair cost was 1/2 of car value. But Ford dealers do NOT disclose this. I did replace transmission in 8/2022, with my mechanic with the unit from used car with 54,000 miles on it, “tested and certified by the “SWEngines”, a national parts dealer. BUT that unit ALSO broke, also after 5 months, due to SAME defect of same bearing. The unit had apps. 65,000 miles. But I was watching it. I had to pay twice, for both units. This model represents DANGER on the road due to faulty transmissions that can break any time, without warning. Leaks in them are not easily detectable and even concealed by the cover absorbing oil. Warranties issued INCORRECTLY for this defect. There are other 1500 cases on internet like this. Thank u INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Apr 4, 2024
The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving on the freeway at an undisclosed speed, the vehicle failed to go over the speed of 25 MPH. The contact stated that the check engine and an unknown yellow gear icon warning lights illuminated. The contact merged to the side of the road and restarted the vehicle after 10 minutes. The contact was able to drive the vehicle home but the continued not being able to drive over 25 MPH. The contact's wife also mentioned that the vehicle was restarted on multiple occasions. The contact's wife mentioned while starting up, there was a clanking noise coming from the engine. The contact received notification of NHTSA Campaign Number 18V471000: (Power Train). The vehicle was taken to an independent transmission mechanic where it was diagnosed with a coolant leak causing the engine to need to be replaced. A dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure, however, the contact was informed that the vehicle was not included in a recall. The failure mileage was approximately 103,010.
Power train, Apr 3, 2024
The contact's partner owns a 2014 Ford Fusion. The contact stated that while driving at slower speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that on one occasion while driving 70 MPH, the vehicle stalled while depressing the accelerator pedal to the floorboard. The contact stated that the transmission eventually re-engaged, and the contact drove the vehicle to the dealer. The dealer performed a diagnostic test and informed the contact that the transmission had failed. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The vehicle was not repaired and remained with the dealer. The failure mileage was unknown.
Power train, Mar 19, 2024, crash
The contact owns a 2014 Ford Fusion. The contact stated that when his friend placed the vehicle in the park position on an inclined parking lot, the vehicle rolled back 30 seconds after the driver exited the vehicle. The vehicle collided with another vehicle. A police report was not taken. The vehicle was not diagnosed or repaired. The contact believed the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.
Power train, Feb 27, 2024
recall 19V632000 does not show up as a valid recall for my specific vehicle; however, it is at a Ford dealership now. the issue is bolts corroded, the steering gear motor is detached from the gear housing - just as described in the recall. My bolts disinigrated, corroded, and broke away. Can you please issue the recall to my specific vehicle
Power train, Feb 5, 2024
The Car seems to always have a strange issue with power. I have taken it for all services and recall but nothing has every fixed that issue. From talking to other Ford fusion 2013-2014 owners the transmission is bad on these cars from the start. It would be bad to loose or have the transmission go out on any major road people could get hurt. I am now getting p0744,p0741. I believe it is related to other issue suck as car clutch assembly malfunction causing high rev because car pop into wrong gears while driving. This should be a ford issue and google search and you will find everyone who own a ford fusion having this problem.