2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
253 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Feb 21, 2019
MY CAR IS A 2014 FORD FUSION I PURCHASED AT THE DEALERSHIP 2 YEARS AGO. NEVER HAD A PROBLEM UNTIL RECENTLY. AFTER I TURN ON MY CAR AND SWITCH GEAR TO "DRIVE" MY CAR WILL SHUT DOWN WITHIN 20 FEET. I HAVE TO PARK THE CAR AND WAIT A FEW MINUTES AND TRY AGAIN; IT ALWAYS HAPPENS LATER ON DURING THE DAY WHEN DRIVING OFF A PARKING LOT. THE MAIN PROBLEM IS THAT THE "CHECK ENGINE" LIGHT NEVER COMES OF, BUT THERE IS CERTAINLY A PROBLEM WHEN THE CAR SHUTS DOWN ON IT'S OWN; IT NEVER SHUTS OFF WHILE DRIVING AT HIGH SPEED, BUT I AM TRULY CONCERN WITH THIS MATTER. I TOOK MY CAR TO THE DEALERSHIP TO GET TO THE BOTTOM OF THE PROBLEM. I WAS ADVISED IT WILL COST ME $110.00 FOR A DIAGNOSTIC, WHICH I PAID. I WAITED FOR 4 HOURS AND ACCORDING TO THE MECHANIC THE ANTIFREEZE IS MIXING WITH THE ENGINE OIL AND THAT'S WHAT CAUSE THE CAR TO STALL OCCASIONALLY AND THE COST OF REPAIR WILL BE $2,100.00. WHEN I CHECKED THE CAR ALONG WITH A PERSONAL MECHANIC THERE IS NO INDICATION OF ANYTHING MIXING WITH THE ENGINE OIL, THE OIL IS CLEAN IS NOT MILKY AND IT SMELLS FINE. BOTTOM LINE I AM NOT HAPPY WITH THE FACT THAT THERE IS NO RECALL FOR THIS SERIOUS ISSUE AND EVEN MORE SO THAT FORD DEALERSHIP WAS SO DISHONEST ABOUT THE CAR SYMPTOMS. NEEDLESS TO SAY I WILL NOT BUY A FORD AGAIN AND STILL DON'T KNOW WHAT'S WRONG WITH MY CAR
Power train, Feb 15, 2019
TRANSMISSION DOWN SHIFTS AND THE CAR LOSSES FORWARD SPEED WHILE DRIVING AT HIGHWAY AND CITY STREETS.
Power train, Feb 8, 2019
I HAD AN ISSUE ON MY 14 FUSION. OF THE SHIFTER SEPARATING FROM THE TRANSMISSION. I NOTICED THE PROBLEM WHEN I SHIFTED MY CAR INTO THE PARK POSITION AND REMOVED MY FOOT FROM THE BREAK, ALLOWING MY CAR TO PULL FORWARD AGAIN. THANKFULLY I WAS IN A PARKING AREA WITH PLENTY OF ROOM. NO ONE WAS HURT AND NO PROPERTY DAMAGE WAS SUSTAINED. THIS PROBLEM LEAVES YOU WITH NO TRANSMISSION CONTROLS. FORD DOES HAVE A RECALL ON THE VERY PROBLEM MY CAR EXPERIENCED BUT, UNFORTUNATELY FOR ME MY CAR WAS NOT INCLUDED, LEAVING ME TO FIX THE PROBLEM MYSELF. FORD NEEDS TO EXPAND THE RECALL SINCE IT IS OBVIOUSLY A BIGGER PROBLEM THEN THEY BELIEVE WITH MY CAR HAVING THIS SAME FAILURE. THE LAST RECALL THEY FIXED ,SEATBELT ON FRONT PASSENGER, HAS ONLY HAD MORE ISSUES OF RETRACTING THEN BEFORE THE SERVICE, DOES MAKE ME WONDER IF IT'S NOT BETTER THAT I REPAIRED THE FAILURE PERSONALLY. IT FAILED AT 90K BUT I HAVE HAD NO MORE ISSUES AFTER A 20 DOLLAR REPAIR.
Power train, Feb 5, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE OPERATING THE VEHICLE, THE TRANSMISSION WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION PUMP AND TORQUE CONVERTER. APPROXIMATELY TWO MONTHS LATER, THE TRANSMISSION SHIFT CABLE BUSHING DETACHED AND CAUSED THE VEHICLE TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO TOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 137,000.
Power train, Jan 30, 2019
TAKATA RECALL - I WAS TRYING TO PARK MY CAR AND AS I MOVED THE GEAR SHIFT TO REVERSE THE DASH REFLECTED THAT THE CAR WAS STILL IN DRIVE. ONLY WAY I COULD GET MY CAR TO STOP WAS PUTTING ON THE EMERGENCY BREAK. I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE RECALL NUMBER 18V471000 BUT BECAUSE MY VIN NUMBER IS NOT LISTED FOR THE RECALL FORD DEALERSHIP REFUSES TO FIX IT WITHOUT CHARGE.
Power train, Jan 27, 2019
THIS VEHICLE STARTED OVERHEATING AND THE RADIATOR IS LEAKING AND IT HAS BEEN IN FOR SERVICE REGULARLY AND NOTHING IS EVER FOUND. THIS IS AN ISSUE A LOT OF PEOPLE HAVE YET THERE IS NO RECALL UNDER MY VIN. I CAN NOT DRIVE THE CAR AND IT GOES TO LIMP MODE, THIS CAR IS BARELY 5 YEARS OLD
Power train, Engine, Jan 24, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 75 MPH ON THE FREEWAY, THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. ALSO, WHEN THE CONTACT FILLED THE TANK WITH FUEL, THE ENGINE MADE AN ABNORMAL SOUND. IN ADDITION, THE TRANSMISSION SLIPPED AND WOULD NOT SHIFT INTO THE CORRECT GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,973.
Power train, Jan 24, 2019
SHIFTER CABLE DETERIORATED CAUSING THE VEHICLE TO NOT GO TO "PARK". THE VEHICLE WAS STATIONARY IN A PARKING LOT AND WOULD NOT START DUE TO THIS ISSUE. I PUT THE PARKING BRAKE ON TO PREVENT ROLLING AWAY.
Power train, Jan 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, IT FAILED TO MOVE. THE CONTACT SHIFTED THE GEAR INTO PARK, BUT THE TRANSMISSION REMAINED IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR SHIFT CABLE BECAME DETACHED. THE VEHICLE WAS NOT REPAIRED. GRAHAMS AUTO MALL (1515 WEST 4TH ST, MANSFIELD, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.
Power train, Jan 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO PLACE THE GEAR INTO PARK; HOWEVER, THE GEAR SHIFTER FAILED TO ENGAGE. THE CONTACT HAD TO BREAK THE PLASTIC GEAR SHIFTER MECHANISM TO PLACE THE GEAR INTO PARK. THE VEHICLE WAS TOWED TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540) 667-4434) AND THE GEAR SHIFTER CLUTCH WAS REPLACED. THE REPAIR DID NOT CORRECT THE FAILURE. A FEW WEEKS LATER, THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION'S FRONT CLUTCH SLIPPED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE FAILURE MILEAGE WAS 195,000.
Power train, Dec 18, 2018
CAR DIES WHEN I STOP AT STOP SIGNS OR RED LIGHT ON COLD MORNINGS. ON CITY STREETS GOING TO WORK. CAR TAKEN TO AUTO CENTER 12-18-18 & PROBLEM FOUND. I WAS TOLD ONLY FORD DEALERSHIPS COULD REPAIR. 35A-P061B:00:47-FOUND AN INTERNAL FAILURE IN THE POWER TRAIN CONTROL MODULE. CORRECTION/ACTION TAKEN- REFER TO DEALER FOR REPAIR-PROGRAMMABLE MODULE
Power train, Dec 13, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN THE PARK POSITION AND THE VEHICLE CONTINUED TO ROLL AS IF IT WERE IN THE NEUTRAL POSITION. DURING THE FAILURE, THE GEAR SHIFTER DISPLAY ALSO INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. THE VEHICLE WAS TOWED TO MOUNTAIN VIEW FORD (301 EAST 20TH STREET, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,293.
Power train, Dec 11, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS LOW SPEEDS, THE DUAL CLUTCH HESITATED AND BEGAN SHUDDERING WITHOUT WARNING. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO PARK AUTO GROUP (801 COMMERCIAL PKWY, DOVER, OH 44622) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 66,600.
Power train, Nov 29, 2018
WHILE CAR WAS STOPPED I MOVED THE SHIFT LEVER INTO PARK BUT THE DASHBOARD INDICATED CAR WAS IN NEUTRAL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR STARTED TO ROLL. SHIFT LEVER WAS LOCKED IN THE PARK AND WOULD NOT LET ME MOVE IT INTO ANOTHER POSITION. CAR ALLOWED ME TO TURN OFF AND REMOVE KEY WITHOUT CAR BEING IN PARK. EMERGENCY BRAKE WAS TURNED ON TO KEEP IT FROM ROLLING. THIS APPEARS TO BE THE SAME ISSUE INDICATED IN A RECALL LISTED ON THIS WEBSITE BUT PER FORD THERE IS NO RECALL FOR MY CAR. I WOULD LIKE THIS ISSUED REVIEWED TO HAVE A RECALL PLACED ON IT. *TR
Power train, Nov 29, 2018
UPDATE TO NHTSA COMPLAINT # 11153163. DIAGNOSTIC ON VEHICLE HAS BEEN DONE BY AUTO NATION FORD IN SOUTH FORT WORTH TEXAS. IT WAS DETERMINED THAT THE INTERCOOLER WAS DEFECTIVE LEAKING COOLANT INTO AIR INTAKE AND INTO TURBO. THE SAME THING THAT FORD HAS RECALLS ON ALL THE OTHER ECOBOOST ENGINES TO INCLUDE THE 1.0, 1.6, 2.0 AND THE 3.5. MECHANISM ADVISED IT NEEDS TO BE REPLACED OR THE VEHICLE COULD OVERHEAT AND CAUSE VEHICLE TO BURST INTO FLAMES WHILE DRIVING DOWN ROAD. SERVICE WRITER BRET ADVISED AUTO NATION WILL NOT REPAIR VEHICLE UNTIL A RECALL IS ANNOUNCED. THAT IT'S A CUSTOMER PAY. VEHICLE HAS 61,140 MILES ON IT. VEHICLE OVERHEATED ON HIGHWAY IN JULY 2018 AND WE FOUND A FIRESTONE OPEN. FIRESTONE ASE MECHANIC TESTED FOR LEAKS AND FOUND NON. THIS MECHANIC ADVISED THAT THE INTERCOOLER WAS MORE THAN LIKELY LEAKING COOLANT INTO THE INTAKE AND WAS BEING BURNED UP INSIDE THE MOTOR. HE ADVISED TO WATCH THE COOLANT LEVEL AND SEE IF VEHICLE CONTINUES TO DISAPPEAR WITH NO LEAKS SEEN. HE ADVISED IF IT CONTINUES TO DISAPPEAR TAKE IT TO A FORD HOUSE TO CHECK BECAUSE IT COULD CATCH ON FIRE. COOLANT CONTINUED TO DISAPPEAR SO WE TOOK IT TO AUTO NATION FORD. I'M ASSUMING THIS VEHICLE NEEDS TO CATCH ON FIRE LIKE THE OTHER ECOBOOST TEND TO DO OR IS THERE A POSSIBILITY FOR SOMEONE TO BE PROCATIVE BEFORE A TRAGEDY. THIS VEHICLE HAD 56,300 MILES ON IT WHEN IT WAS AT FIRESTONE. WELL UNDER THE POWER TRAIN WARRANTY BUT IT APPEARS AUTO NATION DOES NOT WANT TO BE PROACTIVE. THE OVERHEATING ISSUE IS DOCUMENTED ON FIRESTONE CUSTOMER INVOICE # 082399 ON 7/29/2018. FIRESTONE STORE #351338 SAN MARCOS TX.
Power train, Other or unspecified, Fuel/propulsion system, Nov 26, 2018
HAS RATTLE UNDER PASSENGER FLOOR WHEN FUEL TANK IS 3/4 TO FULL IN PARK OR IN GEAR AT COMPLETE STOP OR JUST CREEPING BELOW 5 MPH AND HAVE READ ONLINE ABOUT THE BAFFLES BREAKING IN THE FUEL TANK CAUSING THIS ISSUE ALSO READ IT CAUSES AIR IN FUEL LINE WHICH COULD BE A SAFETY ISSUE WHILE TRAVELING DOWN HIGHWAY IF ENGINE CUTS OUT DUE TO THIS ISSUE,, ALSO DRIVERS DOOR DOESN'T ALWAYS LATCH 100 % SOMETIMES HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES TO SHUT COMPLETELY AND HAS STARTED DOING THIS SINCE OCTOBER OF 2018 ALSO TRANSMISSION SHIFTS FUNNY WHEN COLD GOING FROM PARK TO REVERSE HAS VERY HARSH ENGAGEMENT AND 3RD SHIFTS VERY FIRM WHEN GOING IN
Power train, Nov 26, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHIFTED INTO FOURTH GEAR WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Power train, Nov 21, 2018
JULY 29 2018 DRIVING NORTH ON I35 NEAR SAN MARCUS TEXAS. VEHICLE OVERHEATED AND WENT INTO LIMP MODE. MADE IT TO FIRESTONE STORE. ASE CERTIFIED TECH. DIAGNOSED AND FOUND NO LEAKS AND DETERMINED THAT ANTI-FREEZE WAS MORE THAN LIKELY BEING DUMPED INTO TURBO WHICH MAY POSSIBLY CAUSE ENGINE FIRE LIKE THE ECOBOOST 1.0, 1.6, 2.5 AND 3.5 ECOBOOST HAS DONE AND HAS BEEN RECALLED. ALSO FOUND THAT AIR FILTER WAS FULL OF ANTI-FREEZE. VEHICLE IS CURRENTLY AT AUTO NATION FORD IN SOUTH FT WORTH WAITING FOR DIAGNOSTIC AFTER THANKSGIVING. I'M AFRAID TO LET MY WIFE DRIVE THE CAR NOT KNOWING IF IT'S GOING TO BURST INTO FLAMES. CAN YOU PLEASE LET ME KNOW IF A RECALL IS SOON COMING ON THE 1.5 ECOBOOST. THANKS FOR YOUR TIME, JEREMY
Power train, Nov 20, 2018
MY CAR WILL NOT SHIFT OUT OF PARK.
Power train, Nov 16, 2018
AFTER MY HUSBAND PARK THE CAR STARTED TO MOVED BACKWARDS ( ROLLAWAY ISSUE) TOOK THE CAR TO THE DEALER AND THEY CHARGED US ALMOST $ 700 BECAUSE EVEN THAT IN ONLINE THAT IS A RECALL FOR THE ROLLAWAY ISSUE FOR ALL FORDS 2013/2016 THEY SAID THAT THE VIN IS NOT LISTED AS A RECALL BUT THE CAR WAS ASSEMBLED 5 DAYS AFTER THE RECALL CUT OUT DATE .. SO I ASKED IF WA 5 DAYS AFTER MEANS THEY USED THE SAME PARTS MAYBE BUT FORD IS WILLING TO REFUND ALL MY MONEY ... SINCE IS VERY CLEAR THAT IS A ROLLAWAY ISSUE AND IS NOT FAIR THAT WE PAID FOR THAT .
Power train, Nov 14, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT'S WIFE PLACED THE VEHICLE INTO REVERSE AND DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO SOUTHWEST FORD (4001 INTERSTATE HWY 30, GREENVILLE, TX 75402, 903-455-7222) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FRACTURED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. *TT*JB
Power train, Nov 5, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT ATTEMPTED TO REVERSE FROM A PARKING SPACE, THE VEHICLE DID NOT ENGAGE IN ANY GEAR. THE GEAR SHIFT MOVED, BUT NONE OF THE LETTERS ILLUMINATED WHEN A GEAR WAS SELECTED. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL ROAD, ALPHARETTA, GA 30009) WHERE IT WAS DIAGNOSED THAT THE BUSHING THAT ATTACHED TO THE SHIFTER CABLE FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS16272770. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Power train, Nov 5, 2018
RECALL 18S20 FOR THE SHIFTER BUSHING BACK MY CAR UP STOPPED SHIFTED INTO DRIVR FROM REVERSE LET OFF THE BREAK THEN PUT INTO DRIVE HIT THE GAS AND ALMOST SMASHED MY NIEGBOR CAR CAR WAS STILL IN REVERSE NOT DRIVE. PUT CAR IN PARK WENT TO GET OUT AND CAR STATED TO MOVE IN REVESE WAS STILL ENGAGED SHUT OFF THE CAR NOW IT WOULD NOT START STILL IN REVERSE LOOKED UP ON INTERNET FOUND THE ISSUE WAS THE BAD BUSSHING ON THE SHIFTER CAUSED IT TO JUMP OFF LOOK AT IT AND THAT IS WHAT HAPPEN TOOK TO DEALER THEY SAID ALL THE OTHER CARS AROUND MINE YEAR WAS COVERED BUT NOT MY VIN? THIS COULD HAVE BEEN BAD IF MY WIFE WAS IN IT OR IF I HAD HIT THE GAS HARD TO TAKE OFF AND IT WENT BACKWARDS THEY NEED TO RECALL ALL FUSIONS 2013 2014 2015 NOT JUST SOME
Power train, Engine, Nov 4, 2018
AIR CONDITIONING CLUTCH BROKE OFF THE COMPRESSOR. SINCE THE CAR IS ONLY 4 YEARS OLD, I DON'T THINK IT SHOULD HAVE HAPPENED. HAS THIS HAPPENED TO OTHER CARS THAT ARE LESS THAN 5 YEARS OLD? THE SYSTEM WORKED ONE DAY AND NOT THE NEXT. ONLY RECORD I HAVE IS THE BILL THAT I PAID TO HAVE IT FIXED.
Power train, Oct 29, 2018
THE CAR HAS BEEN MAKING A NOISE FOR OVER A YEAR, WHILE IT WAS STILL UNDER WARRANTY I WAS TOLD IT WAS NO BIG DEAL, BUT NOW IT HAS CASCADED INTO A FULL TRANSMISSION FAILURE. MY CAR IS ONLY 4 YEARS OLD AND DOESN'T EVEN HAVE 100,000 MILES YET.I BOUGHT A HYBRID SO IT WOULD LAST LONGER, NOT SHORTER THAN THE AVERAGE CAR