2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: power train
253 reports, newest first. Show all
Power train, Aug 1, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V417000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRICE FORD OF TURLOCK (5200 NORTH GOLDEN STATE BLVD, TURLOCK, CALIFORNIA 95382, (209) 669-5200) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 15359458. WHILE DRIVING VARIOUS LOW SPEEDS IN REVERSE, THE SHIFT LINKAGE FRACTURED. THE LINKAGE BECAME STUCK IN THE REVERSE GEAR THAT CAUSED THE VEHICLE TO REMAIN IN REVERSE, EVEN AFTER ATTEMPTING TO SHIFT INTO DRIVE. THE CONTACT STATED THAT THE VEHICLE NEARLY STRUCK A GROUP OF PEDESTRIANS. THE SAME DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Power train, Aug 1, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBERS: 18V471000 (POWER TRAIN), 18V169000 (POWER TRAIN), AND 14V736000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALLS. WHILE THE VEHICLE WAS BEING PLACED IN PARK, IT INDEPENDENTLY SHIFTED AND ROLLED AWAY IN REVERSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. COUNTRY FORD (95 GOODMAN RD E, SOUTHAVEN, MS 38671) CONFIRMED THAT THE VIN WAS ONLY INCLUDED IN THE STEERING RECALL. THE CONTACT HAD NOT YET SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Power train, Jul 30, 2018
SAFELY STOP NOW DISPLAYED ON THE MESSAGE CENTER LEFT SCREEN WITH NO PRIOR WARNING. THE CAR IMMEDIATELY STARTED TO LOOSE ACCELERATION SPEED ON JEFFERSON AVENUE AND I WAS ABLE TO PULL OFF THE ROAD AFTER EXITING THE INTERSTATE I 64 ONTO THE MAIN ROAD OF 45 MPH SPEED LIMIT. THE CAR AUTOMATICALLY REDUCED SPEED TO 25 MPH TO 2 MPH. I PARKED THE CAR IN A NEARBY CAR DEALERSHIP PARKING LOT AND HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AS OF JULY 27TH AND HAVE NOT RECEIVED A RETURN CALL TO FIND OUT WHAT IS CAUSING THIS DANGEROUS SITUATION THAT COULD HAVE CAUSED A MAJOR ACCIDENT IF I WAS ON THE INTERSTATE AND COULD NOT PULL OVER SAFELY.
Power train, Jul 24, 2018
WHILE DRIVING ON THE INTERSTATE THE CAR TURNS OFF. NO POWER AT ALL, THE CAR SLOWS DOWN. THE CAR GIVES A HILL ASSISTANCE ERROR, ALONG WILL ALL ERRORS THAT THE CAR HAS. THE CAR LOSES POWER, ONCE I MADE IT TO THE SIDE OF THE ROAD. I STOP THE CAR, TRIED TO RESTART THE CAR, NOTHING HAPPENS. NO LIGHTS, NO ERRORS, NO SOUND. AFTER I TRIED TO RESTART THE CAR IT WOULD SOUND LIKE IT WAS GOING TO START, BUT WOULD. FINALLY THE CAR STARTED BUT IT KEPT STOPPING SO I HAD THE CAR TOWED
Power train, Jul 23, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR DID NOT SHIFT FROM PARK INTO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED AUTONATION FORD ST. PETERSBURG AT 727-231-1323 (LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713) WHERE AN APPOINTMENT WAS SCHEDULED, BUT THE CONTACT DID NOT AGREE TO PAY THE DIAGNOSTIC FEES. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Power train, Jul 23, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO PLACE THE SHIFT LEVER INTO PARK, THE SHIFTER CABLE BECAME DISENGAGED. THE CONTACT STATED THAT THE SHIFT LEVER WOULD SHIFT INTO NEUTRAL OR REVERSE, BUT FAIL TO SHIFT INTO THE PARK POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER (VELDE FORD, 2200 N 8TH ST, PEKIN, IL 61554, (888) 221-2804) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TT *TR
Power train, Jul 23, 2018
WHILE RETURNING FROM VACATION IN GEORGIA, I WAS GASSING UP IN SOUTH CAROLINA WHEN I PLACED MY CAR IN PARK AND IT STARTED TO ROLL AWAY. I IMMEDIATELY USED THE PARKING BRAKE TO STOP THE VEHICLE. TRIED TO SHIFT IN ANOTHER GEAR AND THE SHIFTER WOULD NOT MOVE. HAD CAR TOWED TO LOCAL FORD DEALER IN HARDEEVILLE, SC ON JULY 7TH, 2018. THEY COULD NOT DIAGNOSE THE PROBLEM UNTIL MONDAY JULY 9TH, 2018. CAR WAS DIAGNOSED AND FOUND OUT THAT THE SHIFTING CABLE HAD BROKE. THEY LOCATED PART AND REPAIRED THE CAR ON JULY 10TH, 2018. NOT ONLY DID I HAVE TO PAY FOR THE CAR REPAIR OUT OF MY OWN POCKET, BECAUSE EXTENDED WARRANTY DID NOT COVER, I ACQUIRED AND ADDITIONAL 3 NIGHTS OF LODGING WHILE WAITING FOR MY CAR TO BE REPAIRED.
Power train, Jul 23, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER STARTING THE ENGINE AND SHIFTING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JIM TAYLOR FORD LINCOLN, 1605 N. SERVICE RD, EAST RUSTON, LA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING FAILED AND DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 92,000.
Power train, Jul 20, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. UPON STARTING THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT FROM PARK INTO DRIVE. UPON INSPECTING THE TRANSMISSION AND THE SHIFTER CABLE, THE CONTACT BECAME AWARE THAT THE SHIFTER CABLE WAS FRACTURED. AN INDEPENDENT MECHANIC WAS CONTACTED AND CONFIRMED THAT THE LINKAGE CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Power train, Jul 20, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION FAILED. PRIOR TO THE FAILURE, A LOUD "THUMP" SOUND WAS HEARD COMING FROM THE TRANSMISSION. THE CONTACT IMMEDIATELY SHIFTED THE VEHICLE INTO FIRST GEAR TO "CATCH" THE APPROPRIATE GEAR. DIRECTLY AFTERWARDS, THE EMERGENCY WARNING INDICATOR ILLUMINATED AND THE "STOP ENGINE" MESSAGE APPEARED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE "WHEELS SPIN FREELY" AND THAT THE WHEELS WOULD NOT REMAIN IN THE PARK POSITION. IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MASS, 01756, (888) 814-8373) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Power train, Jul 20, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE SHIFTER CONSOLE DISPLAYED THE VEHICLE WAS IN PARK; HOWEVER, THE DISPLAY ON THE INSTRUMENT PANEL REFLECTED THAT THE VEHICLE WAS IN REVERSE. DUE TO THE FAILURE, THE GEAR SHIFTER FAILED TO WORK. THE VEHICLE WAS TOWED TO THE DEALER (BALDWIN FORD-LINCOLN, INC., 801 S WESTWOOD BOULEVARD, POPLAR BLUFF, MO 63901) WHERE IT WAS DETERMINED THAT THE SHIFTER CABLE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Power train, Jul 17, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO PARK WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (HOMER SKELTON FORD OF MILLINGTON, 9030 US-51, MILLINGTON, TN 38053) WHERE IT WAS DIAGNOSED AS A FAILED SHIFTER CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
Power train, Jun 26, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT FROM THE PARK POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BECAME DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Power train, Jun 15, 2018, fire
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE CLOSE TO THE TRANSMISSION. THE CONTACT ALSO NOTICED A BURNING OIL ODOR AND STATED THAT THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THERE WAS TRANSMISSION FAILURE. THE DEALER (MCCOY MILLS FORD, 700 W COMMONWEALTH AVE, FULLERTON, CA 92832, (855) 546-0900) WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Power train, Apr 3, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CLUTCH WAS DEFECTIVE, WHICH MADE IT DIFFICULT TO SWITCH GEARS OCCASIONALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO ANGELA KRAUSE FORD LINCOLN (1575 MANSELL RD, ALPHARETTA, GA 30009), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Power train, Apr 3, 2018
WHILE IN MOTION, AUTOMATIC TRANSMISSION HESITATES TO SHIFT FROM 2ND GEAR TO 3RD GEAR. THIS OCCURS AT ALL TEMPERATURES AND SPEEDS. VEHICLE IS 2014 FUSION SE, 2.5L WITH SIX SPEED AUTOMATIC, HAS 13,500 MILES AS OF 4/3/18.
Power train, Electrical system, Engine, Mar 9, 2018
THIS CAR JUST FELL APART AT 130000 MILES. THE PURGE VALVE FAILED 3 TIMES. THE ABS SPEED SENSOR PIGTAIL FAILED. THE ENTIRE PCM UNIT BOARD SHORTED UN REPAIRABLE. THE MAP SENSOR FAILED. FORD HAS CHARGED ME 3 TIMES FOR DIAGNOSIS AS FAILURES WERE LESS THEN 4 DAYS APART SO TOWED BACK EACH TIME. A PCM COMPLETE FAILURE ON A CAR NOT EVEN 4 YEARS OLD WITH ONLY 130000 MILES IS AN ISSUE AS THEY WANT AROUND $1000 FOR REPLACEMENT WHEN IT SHOULD NOT BE FAILING. ADD IN ALL THE PREVIOUS RECALLS THIS CAR HAS BEEN A LEMON FROM THE START. I AM A LONG TIME FORD BUYER BUT THIS HAS SOURED ME. THE ABS PIG TAIL TRIGGERED ALL SAFETY LIGHTS DROPS POWER STEERING AND POOR BRAKING.
Power train, Electrical system, Equipment, Mar 1, 2018
2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO EMERGENCY BRAKE INTERMITTENTLY DISENGAGES WHILE VEHICLE MANUAL TRANSMISSION IDLES IN NEUTRAL. *SMD THE CONSUMER STATED THE DRIVER'S SIDE SEAT WARMER POWER ON BY IT'S SELF. THE NAVIGATION SYSTEM DASH DISPLAY FAILED TO ALLOW DATA ENTRY. *JS
Power train, Engine, Fuel/propulsion system, Feb 8, 2018
VERY DANGEROUS SAFETY HAZARD WITH MY 2014 FORD FUSION. I HAVE BEEN HAVING ISSUES WITH MY CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST 2 WEEKS, BUT IT IS VERY RANDOM. SOME DAYS WILL GO BY WITHOUT A HITCH AND OTHER DAYS IT WILL HAPPEN 2 OR 3 TIMES. MOST OF THE TIME WHEN IT HAPPENS, IT HAPPENS AGAIN RIGHT AFTER. SO I WILL PUT THE CAR IN PARK, COMPLETELY SHUT IT OFF, AND TURN IT BACK ON, IT WILL DRIVE FOR LIKE 5-10FT AND THEN DO IT AGAIN. I TOOK IT TO THE DEALERSHIP, AND THEY SAID THEY COULD NOT FIND AN ISSUE. THE DID A FEW TEST DRIVES AND LET IT SIT AND RUN FOR AWHILE, AND THE CAR DIDN'T STALL. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM, UNLESS THEY SEE IT FOR THEMSELVES. THIS IS VERY CONCERNING TO ME AS I AM SCARED TO DRIVE, KNOWING THAT IT COULD STALL AND I COULD GET IN AN ACCIDENT. I ALSO DRIVE FOR A RIDE SHARING COMPANY, AND IT IS TOO RISKY FOR ME TO PICK UP PASSENGERS KNOWING SOMETHING COULD HAPPEN, AND I WOULD BE RESPONSIBLE. THIS ISSUE NEEDS TO BE ADDRESSED RIGHT AWAY AS I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM, WHICH MEANS THERE A A NUMBER OF FAULTY CARS ON THE ROAD THAT CAN JUST STALL OUT AT ANY MOMENT AND CAUSE FATAL ACCIDENTS. I AM SCARED TO DRIVE THIS CAR! THIS HAS BEEN AN ON-GOING ISSUE THAT HAS GRADUALLY GOTTEN WORSE, AND THANKFULLY I HAVE MANAGED TO STAY ACCIDENT FREE. (I HAVE ATTACHED OTHER COMPLAINTS)
Power train, Engine, Jan 11, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE GEAR DID NOT SHIFT SMOOTHLY AND THE CHECK ENGINE INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US 10 NW, ELK RIVER, MN 55330) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Power train, Other or unspecified, Jan 10, 2018
MY HUSBAND AND I WERE GETTING READY TO LEAVE TOWN FOR A FRIENDS WEDDING, DROPPED OUR SON OFF AT SCHOOL, WENT TO A GAS STATION TO FILL UP, STARTED THE CAR UP AND WENT TO LEAVE AND COULDN'T MOVE THE CAR OUT OF PARK. CALLED A TOW TRUCK, COME TO FIND OUT MY 3 YEAR OLD CARS TRANSMISSION CABLE SNAPPED. I HAD TO PAY $700 TO FIX IT. WHEN I LOOKED ONLINE, THIS ISN'T SOMETHING NEW FOR THESE CARS. IT NEEDS TO BE RECALLED.
Power train, Dec 22, 2017
I PULLED INTO THE PARKING SPACE PUT MY CAR IN PARK GOT OUT WENT TO GO INTO MY JOB THANKFULLY I HAPPENED TO LOOK BACK AND NOTICED MY CAR ROLLING THE TRANSMISSION CABLE SHIFTER BROKE I THINK THIS NEEDS TO BE A RECALL BECAUSE WHAT IF SOMEBODY'S KIDS GOT OUT OF THE CAR AND WALKED BEHIND IT AND IT STARTED ROLLING; YOU PUT IT IN PARK YOU THINK THAT'S WHAT YOU DID AND I HAVE READ AFTER GOOGLING IT THIS IS A BIG ISSUE IT'S GOING TO END UP BEING IGNORED TILL SOMEBODY GETS HIT BY THEIR OWN CAR OR A KID , EVEN AN ANIMAL OR ROLLS INTO AN OBJECT OF SOME SORT
Power train, Nov 20, 2017
HELLO EVERYONE. I HAVE A 2014 FORD FUSION HYBRID TITANIUM EDITION. I'VE GONE TO THE SAME DEALER THAT I PURCHASED IT FROM FOR ALL OIL CHANGES AND SERVICE AND TIRES. I HAVE 152,000 MILES ON THAT CAR WHICH IS 2 1/2 YEARS OLD. YES IT'S A LOT BUT IT'S MY COMMUTE CAR. I DRIVE 160 MILES A DAY FOR WORK. LAST WEEKEND MY HUBBY POINTED OUT A NOISE. I THOUGHT ALIGNMENT. BUT THE NOISE SOUNDED LIKE REAR WHEEL BEARINGS THAT FAILED. EVEN THE DEALERSHIP AGREED. THEY CHANGE THEM. BUT IT DIDN'T HELP WITH THE NOISE. AND NOW THEY'RE TELLING ME I NEED A BRAND NEW TRANSMISSION ON MY HYBRID. I KNOW WHAT A BAD TRANNY SOUNDS LIKE AND HOW IT MOVES. THERE ARE A HANDFUL OF ARTICLES ON THE INTERNET ABOUT 2014 FORD FUSION HYBRID TRANNY GOING OUT. HONESTLY IT'S VERY RARE. THE DEALERSHIP ALSO SAID HE HAS NEVER SEEN A HYBRID COME IN FOR A NEW TRANNY. I CALLED FORD CUSTOMERSERVICE AND BASICALLY THEY SAID SORRY WE CAN'T HELP YOU. I FEEL FORD SHOULD BE RESPONSIBLE FOR 1. THE COST OF THE REPAIR OR 2. THE BUYBACK PROGRAM FOR MY CAR. I'VE LOOKED ON THE BBB REGARDING THE AUTO LINE FOR FORD AND IF THIS DOESN'T GET RESOLVED BETWEEN FORD AND I I'M GOING TO GO THAT ROUTE.
Power train, Nov 15, 2017
WHILE DRIVING THIS CAR IT STALLS WITHOUT WARNING.? I HAVE RESEARCHED THIS PROBLEM AND IT DESCRIBES A PROBLEM WITH THE THROTTLE BODY. I TAKE THE CAR UP TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. WELL!! THERE IS A PROBLEM BECAUSE IT STALLS ALL THE TIME!!!!! A MAN AT ANOTHER FORD DEALERSHIP SAID THROTTLE BODY AS SOON AS THE PROBLEM WAS MENTIONED BUT HE HOPED I DIDN'T HEAR THAT. IT NEEDS TO BE FIXED!!!
Power train, Engine, Jul 26, 2017
I GOT MY CAR SERVICES AT 41094. THEY INSPECTED NOTHING WAS FOUND CRITICAL AT THAT TIME. THEN SUDDENLY ONE DAY DURING DRIVING ON THE STREET AT ABOUT 35 MPH THE ENGINE LIGHT TURNED ON (MILAGE ~45480). I HAVE BEEN EXPERIENCING SOME ACCELERATION LAG ISSUES LATELY BUT THOSE WILL COME AND GO, THE CAR WILL TAKE LONGER TIME TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. SO, I DROPPED IT OFF TO THE DEALER. THEY HAVE FOUND THAT THE TURBO CONNECTOR AND THE TURBOCHARGER WAS FULL OF OIL. THIS INDEED IS COVERED UNDER THE POWER TRAIN WARRANTY. SO, THEY REPLACED THE TURBO CHARGER. I HAVE RECEIVED MY CAR BACK WITH THE REPLACED TURBO CHARGER AND I DON'T EXPERIENCE THE ACCELERATION LAG ANYMORE. MY COMPLAINT: I THINK THIS DOES EFFECT THE SAFETY BECAUSE WHILE ENTERING THE FREEWAY YOU NEED TO ACCELERATE THE VEHICLE AND IF IT DOESN'T HAPPEN IN A TIMELY MANNER THEN IT COULD CAUSE AN ACCIDENT. CAR ACCELERATES SUDDENLY AFTER THE LAG.