2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: service brakes
130 reports, newest first. Show all
Service brakes, May 26, 2022
On 26 May 2022 while approaching interstate exit in a 2014 Ford Fusion SE (1.5 L ecoboost engine) brakes were applied to slow vehicle but pedal went to floor and the vehicle barely stopped in time at the traffic light where the exit merged onto a main thoroughfare. Slowly drove the approximately 2 miles to house. Once there, tested the brakes and the pedal went to the floor again. Upon pumping the pedal a sharp sound emanated from the passenger side front wheel well. Brake fluid puddled on the ground and the brake fluid reservoir was empty. The brake line ruptured close to the wheel. Vehicle mileage is 71,895 miles.
Service brakes, Hydraulic, May 18, 2022
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering, Other or unspecified, Service brakes, May 1, 2022
ABS CAME OUT WHILE I WAS DRIVEN AND WENT BACK OFF ALMOST EVERY 20 MINUTES.
Service brakes, Apr 4, 2022
Brake lights stay on all the time. Brakes function, but continuous illumination drains the battery.
Service brakes, Feb 28, 2022
Brake lights stay on and do not turn off car will not accelerate past 50 MPH received email about recall 22V011
Service brakes, Feb 19, 2022
The brake lights remain constantly on. The cruise control cannot be activated. I can shift from "P" into "N" and "D" without stepping on the brake pedal. I suspected that the brake switch was bad, so I loosened the connected to turn off the brake lights after parking at my home. But if I try to drive the vehicle while the connector was loose, I cannot shift out from "P", even when I am stepping on the brake pedal. I have to reattach the connector every day to drive.
Steering, Air bags, Service brakes, Dec 30, 2021
I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight
Service brakes, Dec 23, 2021
I do not personally own vehicle, this vehicle is owned by my Government agency employer and vehicle is assigned to me along with responsibility for maintenance and repairs. 12/23/2019 brake pedal went all the way to floor while exiting a parking space. Shortly thereafter, brake system warning light illuminated, along with low brake fluid message and a warning chime. Was able to safely re-park vehicle with almost no system pressure remaining. Had vehicle towed to repair facility, culprit was rotted and ruptured L/F hose to caliper. 12/22/2021, almost exactly 2 years to the day the exact same events unfolded. Again had vehicle towed due to almost no remaining system pressure, and again problem is a rotted and ruptured L/F hose to caliper. This is a serious and now apparently recurring safety issue. Both times I was fortunate that failure occurred while exiting a parking space in areas with minimal traffic, and was able to safely re-park vehicle. Next time I may not be so fortunate.
Service brakes, Oct 12, 2021
Right and left front rubber/flexible brake line failure. Lines split unexpectedly with no indication of rupture caused by road hazard and brakes failed.
Service brakes, Hydraulic, May 25, 2021
The contact owns a 2014 Ford Fusion. The contact stated upon exiting the vehicle, he noticed pieces of plastic bushings on the floorboard. The contact stated that the brake light was illuminated on the control panel. The vehicle was taken to the local dealer where it was diagnosed with the brake assembly needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. The failure mileage was approximately 34,600.
Service brakes, Feb 23, 2021
UNDER MODERATE BRAKING, BRAKE PEDAL WENT TO THE FLOOR - RED BRAKE LIGHT CAME ON AND I HAD LITTLE TO NO BRAKING. VEHICLE WAS ON 25MPH NEIGHBORHOOD STREET - HAD TO BRAKE SUDDENLY FOR A DOG. WAS ONLY 1/4 MILE FROM HOME AND WAS ABLE TO GET INTO GARAGE. FOUND A PUDDLE OF BRAKE FLUID FROM LEFT FRONT. REMOVED WHEEL AND FOUND LEFT FRONT BRAKE LINE RUPTURED NEAR FITTING CRIMP OPPOSITE END FROM CALIPER..
Steering, Service brakes, Jan 4, 2021
MY CAR, A 2014 FORD FUSION SE, WAS PARKED IN MY DRIVEWAY ON 1/2/2021, EVERYTHING WAS FINE ON 1/3/2021 I STARTED THE CAR AND MY POWER ASSIST DID NOT WORK AND AN ERROR OF "STEERING ASSIST FAULT SERVICE REQUIRED", "SERVICE ADVANCETRAC", "HILL ASSIST OFF" AND MY TRACTION LIGHT CAME ON STATING IT IS OFF. THIS CAR HAS 74036 MILES AND HAS NEVER HAD A PROBLEM. I CALLED THE FORD DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS FOR THIS. THE CAR WAS STATIONARY WITH NO REASON FOR THESE PROBLEMS.
Service brakes, Oct 29, 2020
HYDRAULIC BRAKE LINE SPLIT UNDER NORMAL CONDITIONS. CAUSING ALL FLUID TO BE LOST
Vehicle speed control, Service brakes, Sep 1, 2020, crash
I WAS INVOLVED IN A MAJOR COLLISION ON THURSDAY 8/27 AT APPROXIMATELY 3:30PM. WHILE APPROACHING THE INTERSECTION TO MAKE A RIGHT TURN, I REMOVED MY FOOT FROM THE GAS AND ATTEMPTED TO BRAKE, BUT RATHER THAN SLOW DOWN, MY CAR ACCELERATED. WHEN I PRESSED THE BRAKE ALL THE WAY DOWN IT STILL CONTINUED TO ACCELERATE UNTIL I HIT ANOTHER VEHICLE WHICH FINALLY STOPPED MY CAR. I AM LUCKY NO ONE INCLUDING MYSELF DIED- THIS IS ABSOLUTELY UNACCEPTABLE. FORD CONTINUES TO HAVE THESE ISSUES AND THEIR NEGLIGENCE IS GOING TO HARM MORE PEOPLE!
Electrical system, Service brakes, Aug 21, 2020
WHILE DRIVING ON A 2 LANE FLAT ROAD THE CAR STARTED LOSING POWER, WHEN I PRESS THE GAS HARDER THE CAR REALLY SPEEDED UP AND AFTER 2 BLOCKS IT STARTED LOSING POWER AGAIN, WITHIN THAT TIME THE "HILL START ASSIST" WARNING LIGHT CAME ON AND WENT OFF LOSING POWER ON AND OFF FOR 5 MILES UNTIL I REACHED HOME. AFTER GETTING HOME I NOTICE THE BRAKE LIGHT DIDN'T GO OFF AFTER 2 HOURS, SO I HAD TO REMOVE BATTERY CABLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP AND THEY REPAIRED BRAKE SWITCH BECAUSE I DIDN'T KNOW IF IT WOULD STOP COMPLETELY.
Service brakes, Aug 19, 2020, crash
BRAKE PEDAL SINKING TO THE FLOOR THIS CAUSED MY WIFE TO BACK INTO ANOTHER CAR AND DAMAGE BOTH CARS. NOW THE PARKING BRAKE MALFUNCTION LIGHT IS FLASHING AND ACTING UP. HAD TOWED TO SHOP. I'VE SEEN RECALLS COMING OUT ON THIS ISSUE HOPING FORD IS GOING TO COVER THIS EXPENSIVE ISSUE. HAS CAUSED ONE ACCIDENT ALREADY. PLEASE CONTACT ME ABOUT THIS.*DT*AS
Service brakes, Jul 26, 2020
BRAKE PEDAL ALL OF A SUDDEN STARTED SINKING TO THE FLOOR WHILE DRIVING DOWN THE ROAD. BRAKE PADS, CALIPERS ARE GOOD NO LEAKS AND REPLACED MASTER CYLINDER. PEDAL STILL SINKS TO THE FLOOR WHEN BRAKING. DANGERS. CALLED DEALER ABOUT RECALLS. THEY SAID IS NONE.
Service brakes, Jun 23, 2020
I WAS LEAVING MY HOME AND THE BRAKES FAILED. WHEN PUSHING THE BRAKES THE TENSION GAVE WAY AND THE PEDAL JUST SANK TO THE FLOOR AND THE BRAKES STOPPED WORKING. THERE WAS A SIMILAR RECALL FOR 2010 FORD FUSIONS. NOW THE BRAKES DO NOT ENGAGE AT ALL THEY CAN BE PUSHED WITH 0 EFFORT TO THE FLOOR AND DO NOT DO ANYTHING. *TR
Service brakes, Mar 29, 2020
ON NOVEMBER 15, 2019, I HAD A RECALL SERVICE CONDUCTED ON MY CAR TO COMPLY WITH FORD RECALL 19S16. HOWEVER, THE RECALL IS STILL OPEN FOR MY VEHICLE ACCORDING TO THE NHTSA WEBSITE. AS A US SERVICE MEMBER STATIONED OVERSEAS, I WILL NEED TO SHOW PROOF THAT I HAVE COMPLIED WITH THIS RECALL BEFORE I CAN SHIP THE VEHICLE BACK TO THE USA.
Electrical system, Electronic stability control (ESC), Service brakes, Feb 11, 2020
VEHICLE WAS STATIONARY FOOT ON BRAKES IN REVERSE. MY SISTER TOUCHED THE BACK OF THE CAR WITH HER HAND I HEARD A LOUD BEEEEEEEP THEN NEVER HEARD ANY SOUND AGAIN. NOT EVEN WHEN THE KEYS ARE LEFT IN THE IGNITION OR WHEN I'M UNBUCKLED. NOT A SINGLE SOUND. THEN 3 MONTHS LATER THE BRAKES WERE STALLING SO I GOT NEW ROTORS AND PADS AND THEY STILL STALL/ SHAKE. AS IF THAT WASN'T ENOUGH NOW IT JUST DOESN'T START: I'VE GOOGLED ALL THESE PROBLEMS AND I'M NOT THE ONLY ONE. FORD SHOULD NOT BE ALLOWED TO KEEP SELLING THE SAME BROKEN CARS.
Service brakes, Oct 2, 2019, crash
TL* THE CONTACT OWNED A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE PROCEEDED FORWARD, CRASHED THROUGH A FENCE, DROVE THROUGH A NEARBY YARD, AND STRUCK ANOTHER FENCE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, LEGS, HEAD, AND BACK. MEDICAL ATTENTION WAS REQUIRED. WHILE DRIVING AT SIMILAR SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD COAST INTO A STOP INSTEAD OF STOPPING AS EXPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Power train, Other or unspecified, Service brakes, Aug 7, 2019
THE VEHICLE WAS SITTING ABOUT 24 HOURS AND I GO TO GET IN IT TO GO TO WORK AND IT DOESN'T IMMEDIATELY START LIKE IT NORMALLY DOES, ONCE IT STARTED THE SERVICE BRAKE LIGHT WAS NOW ON ALONG WITH THE MAINTENANCE WRENCH AND MY BRAKES WERE PRACTICALLY NON EXISTENT SINCE I DON'T LIVE FAR I DROVE IT TO THE DEALER WITH A ESCORT VEHICLE JUST IN CASE AND THE DEALER REPLACED THE BATTERY RETESTED AND IS NOW BEING SENT TO THE MANUFACTURER DEALER TO HAVE SOMETHING WITH THE HYBRID SYSTEM SERVICED WILL UPDATE WITH MORE DETAIL WHEN RECEIVED.
Service brakes, Jul 10, 2019
SEPTEMBER 2018 AT 75382 MILES FRONT LEFT BREAK HOSE RUPTURED CAUSING COMPLETE BREAK FAILURE IN JUNE 2019 AT 84143 MILES RIGHT SIDE BREAK HOSE FAILURE, CAUSING COMPLETE BREAK FAILURE. EACH TIME WAS THE SAME I PULLED OUT OF A PARKING SPOT PULLED UP TO THE EXIT AND WHILE HOLDING FOOT ON BREAK PEDDLE WENT TO FLOOR AND HAD NO BREAKS. CAR HAD TO BE TOWED TO DEALERSHIP FOR REPAIRS. BOTH INSTANCES CAR LOST ALL BREAK FLUID . I ASKED FOR THE HOSE THE SECOND TIME THIS HAPPENED HOSE IS RUPTURED.
Vehicle speed control, Other or unspecified, Service brakes, Jun 28, 2019
WHILE DRIVING CAR DOWN HIGHWAY AT APPROX 70 MPH, SUDDENLY THE BRAKES STOP FUNCTIONING NORMALY MAKING IT ALMOST IMPOSSIBLE TO STOP VEHICLE WITHOUT USING EMERGENCY BRAKE. ALSO EXPERIENCE EXTREME LOSS OF POWER MAKING IT DIFFICULT TO REACH A SPEED OF 35 MPH WITH PEDAL PUSHED TO FLOOR. FORD DEALERSHIP DIAGNOSED AS VACUUM PUMP. FORD VACUUM PUMP PURCHASED AND REPLACED. WITHIN 3 WEEKS EXACT SAME ISSUE AGAIN ON INTERSTATE. BRAKES NEARLY USELESS TO BRING CAR TO A STOP, LOSS OF POWER. HAD TO HAVE VEHICLE TOWED TO GET IT HOME. CALLED TO QUESTION WARRANTY ON FORD VACUUM PUMP - INFORMED VACUUM PUMP IS ON "NATIONAL BACKORDER" AND CAN'T EVEN BE GIVEN AN APPROXIMATE DATE AS TO WHEN A NEW PART WILL BE AVAILABLE. MAYBE IT'S TIME FOR A RECALL???
Service brakes, Jun 15, 2019
LEAVING HOME IN THE MORNING, CAR STARTED AND RAN NORMALLY, 1 BLOCK LATER, PRESSED BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. HAD TO REALLY STAND ON IT TO STOP THE CAR. BRAKE SYSTEM, ABS, TRACTION CONTROL, PARKING BRAKE WARNING LIGHTS AND MESSAGES ALL ACTIVATED. PARKING BRAKE LOCKED UP AND THE CAR HAD TO BE TOWED TO DEALER. REPLACED PARKING BRAKE SWITCH, REAR BRAKE PADS, AND RODENT-CHEWED WIRING. WORKED FINE FOR A COUPLE MONTHS. THEN, DRIVING CLOSE TO HOME ABOUT 35 MPH, BRAKES FAILED AGAIN. STANDING ON BRAKE PEDAL STOPPED CAR IN (ESTIMATED) DOUBLE NORMAL DISTANCE. ALL BRAKE-RELATED WARNING LIGHTS AND MESSAGES ACTIVATED, PLUS SERVICE REAR PARK ASSIST MESSAGE. PARKING BRAKE LOCKED UP. TOWED TO DEALER. SERVICE WRITER SAW LIGHTS AND MESSAGES, BUT TECHS LATER COULDN'T FIND MALFUNCTION, NO CODES SET. DEALERSHIP MADE NO REPAIRS, SENT ME HOME WITH A CAR I AM AFRAID TO DRIVE. WHEN ASKED IF THIS IS A KNOWN ISSUE, THEY PRETENDED NOT TO KNOW, AND DIDN'T PLAN TO CONTACT FORD ABOUT IT. IN MY OPINION, A SOFTWARE OR ELECTRICAL PROBLEM THAT CAUSES THE CAR TO LOSE BRAKING IS A PRETTY SERIOUS DESIGN FLAW. ACCORDING TO NTHSA DATABASE AND INTERNET FORUMS, THIS IS A KNOWN ISSUE, AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED. AT THE VERY LEAST, GOOD-FAITH BUYERS SHOULD NOT BE LEFT HOLDING THE BAG.