2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: steering
343 reports, newest first. Show all
Steering, Oct 11, 2021
While driving, my steering wheel locked and it felt as if I was driving a vehicle without power steering and it became hard to turn my wheel and two service lights came on; the stability control. It was normal road conditions on a straight road.
Steering, Oct 8, 2021
My steering wheel is ready to fall off. Certain 2014 Ford Fusions have a recall for this problem and my vehicle is not one of them.The car cannot be driven at this time since my steering is affected,When I called Ford they say even if my car does have this problem I will have to pay for it.This vehicle only has 15 k miles on it.
Steering, Sep 7, 2021
Vehicle engine stopped and the following warning appeared: Steering Assist Fault Service Required. The vehicle engine would not turn back on. Failure occurred at 97344.8. Vehicle is regularly serviced. Vehicle will be towed to dealer.
Steering, Aug 18, 2021
While I was driving the power steering completely shut down and locked up like crazy. this car only has 60k miles on it. I talked to the dealership and they say they have seen this happen with Ford Fusions with less than 20K miles and it has been quite a problem. I also looked it up, and there are a lot of us that have had this happen with low miles and low years of ownership. This is such an issue that Ford doesn't even replace it with the same part and has a revision they are installing.
Steering, Jul 25, 2021
vehicle lost power steering mid turn almost causing loss of control, found multiple recalls for this issue in other years and models of the Ford Fusion.
Steering, Electrical system, Jul 19, 2021
I WAS DRIVING ON EXPRESSWAY WITH MY KIDS. WHEN THE STEERING WHEEL LOCK UP MID DRIVING AND I COULDNT CONTROL THE WHEEL VERY DANGEROUS. ESPECIALLY HAPPENING ON THE EXPRESSWAY WITH MY CHILDREN ABOARD. WORST COULD HAVE HAPPEN BUT THANK GOD I WAS ABLE TO DODGE AN CAR AN SLOW DOWN TO I STOP AN TURN ON HAZZER LIGHTS AND BREAK. I COULDNT TURN THE WHEEL AT ALL IT WAS VERY SCARY EXPERIENCE. IT WAS DISPLAYING MESSAGES PWER STEERING FAILURE AND ONE OTHER MESSAGE. I TRIED TURNING CAR OFF AND TURNING IT BACK ON BUT THAT DIDNT WORK. I HAD TO GET THE CAR TOWED TO FORD DEALERSHIP IN UNION CITY, GA. WHERE THEY FOUND OUT IT WAS THE PWERSTEERING SYSTEM THAT FAILED COSTING $2600 IN REPAIRS THAT I DIDNT HAVE AND I NEEDED MY CAR FOR WORK. SO I HAD TO COME UP WITH THE MONEY TO FIX AN REPAIR THAT SHOULDNT HAVE HAPPEN. MY KIDS AND I COULD HAVE BEEN KILLED. THIS HAPPEN JUNE 2020 I HAVE CALLED SEVERAL TIMES SUDMITTED DOCUMENTS OF REPAIRS AND RECIEPTS. STILL NO WORLD ON ADDING IT TO THE RECALL LIST TO SAVE OTHERS KNOWNING THIS HAS BEEN AN MAJOR ISSUE IN THESE CARS AS WELL AS i WAS TOLD THAT YOU ALL WOULD REIMBURSE ME FOR REPAIRS. STILL NO WORD YET AND ITS BEEN A YEAR. SOMEONE PLEASE HELP.
Steering, Jul 19, 2021
While driving my 2014 Ford Fusion SE purchased in Ohio the power steering suddenly went out. This jeopardized the safety of my own children, children playing in my neighborhood, as well as, my own safety when I was left unable to steer the car. An independent mechanic diagnosed the problem. The driving gear was exposed to salt and brine due to the harsh Ohio winters. The sub-quality bolts, used by Ford, corroded and sheered allowing the driving gear to become completely detached. There is already a recall for this very issue, Reference# 19V632000. I ask that my vehicle be added to this recall. Thank you for your dedication to keeping our roads and families safe. In Christ, S. Alex Yates Youth Minister Church of the Holy Angels
Steering, Jul 18, 2021
I was driving and all of a sudden these alerts popped up and my power steering was lost.
Steering, Jun 18, 2021
I pulled out of my drive way and immediately the dash board lite up saying hill start assist not available, steering assist fault service required. So I backed up to the drive way and the power steering completely stopped working.
Steering, May 26, 2021
The contact owns a 2014 Ford Fusion. The contact stated while driving at various speeds, the stability control off and steering assist fault messages was displayed on the instrument panel. The vehicle loses power steering functionality. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 19V632000 (Steering) however, the failure persisted. The contact then took the vehicle to Bob Thomas Ford West (5321 Illinois Rd, Fort Wayne, IN 46804) where they performed a diagnosis and informed him that the steering gear needed to be replaced. The contact stated that the steering gear should have been replaced under the initial recall. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 60,000.
Steering, May 22, 2021
A warning message appeared referring to the steering system and hill assist. I have had the vehicle since 2017 and kept up maintenance as recommended by Ford. The steering becomes difficult at low speeds but improved with acceleration. This is a safety hazard because when slowing down to make a turn the delay from the struggle to turn the steering wheel could result in a collision. I have had the vehicle towed to the dealership for service. When checking recalls on the NHTSA app by YEAR/MAKE/MODEL, I discovered that this issue is common for drivers of my particular vehicle. See info below from www.NHTSA.gov: “ Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.” I live in NC and the vehicle has been through 3 Winters which could be responsible for the issue since salt is constantly spread on the roads to make driving conditions safer when ice and snow are present; however, NC is not one of the states being included in Recall number 15S14. I feel that NC should be included considering salt is used during winter.
Steering, Suspension, Air bags, May 12, 2021
I WENT TO HAVE MY CAR INSPECTED AND IT PASSED BUT THEY GAVE ME A FORM WITH 4 RECALLS I NEED TO HAVE REPAIRED AT NO CHARGE ASAP PLEASE
Steering, May 5, 2021
PURCHASED THE 2014 FORD FUSION WITH 63,845 MILES ON IT. TWO WEEKS AFTER PURCHASE THE POWER STEERING LOCKED UP WHILE DRIVING (TURNING THE VEHICLE) AND ALMOST CAUSED AN ACCIDENT. TOOK IT BACK TO THE CAR DEALERSHIP WHERE IT WAS PURCHASED AND IT NEEDS A NEW STEERING RACK. RESEARCH INTO THIS SHOWED THAT FORD FUSIONS IN EARLIER YEAR MODELS HAD A RECALL FOR THIS VERY SAFETY CONCERN AND REPORTS OF MANY OTHERS IN THE MORE RECENT YEARS CONTINUING TO HAVE THIS SAFETY ISSUE.
Steering, Mar 29, 2021
OUR POWER STEERING NO LONGER WORKS A MESSAGE ON THE DASH SAYS POWER STEERING ASSIST FAULT SERVICE REQUIRED. CONSUMER REPORTS SAYS THERE IS A RECALL FOR FORD FUSIONS THE SAME YEAR UNDER RECALL NUMBER 19S26. MY CAR IS NOT INCLUDED IN THIS RECALL HOWEVER IT IS HAVING THE SAME ISSUE THIS ISSUE IS TAKING PLACE IN COLD-WEATHER STATES DUE TO CORROSION VIA SALT WE LIVE IN NH.
Steering, Mar 25, 2021
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE CONTACT'S FATHER STARTED THE VEHICLE HOWEVER, THE STEERING WHEEL CEASED AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND WOULD NOT BE REPAIRED FREE OF CHARGE. THE FAILURE MILEAGE WAS 40,000.
Steering, Vehicle speed control, Mar 19, 2021
I WAS MERGING INTO THE LEFT LANE TO TAKE A 30FT ROUNDABOUT AT 20-25 MPH AND MID CIRCLE THE CARS POWER STEERING CUT OFF, PULLING CAR TO THE OUTSIDE MEDIAN. WARNING LIGHTS CAME ON, LOSS OF TRACTION CONTROLS AND SOMETHING TO DO WITH HILL PARKING.
Steering, Mar 19, 2021
LOST MY POWER STEERING, WHILE I WAS PARKED AT MCDONALDS, HILL ASSIST LIGHT AND ADVANCE TRAC LIGHTS ARE ON. I CAN NOT DRIVE IT WITH NO POWER STEERING.THE CAR WAS IN PART, WHEN I PUT IT IN REVERSE, BOTH LIGHTS CAME ON AND NO POWER STEERING PUT IT BACK IN PART, TURN THE ENGINE OFF, I TRIED THID THREE OR FOUR TIMES, FINALLY I HAD POWER STEERING AGIAN, DROVE 16 MILES TO HOME AND IT HAPPENED AGAIN. SO DOWN IT JUST SITS THERE, I'M NOT GOING TO DRIVE IT AGAIN UNTIL IT;S FIXED. I CAN'T AFFORD TO FIX IT IF IT'S GOING TO COST THOUSANDS OF DOLLARS, THERE SHOULD BE A RECALL, TOO MANY PEOPLE HAVING THE SAME THING GO WRONG.
Steering, Feb 11, 2021
MY POWER ASSIST MOTOR BOLTS BROKE WHEN DOING A 3 POINT TURN CAUSING THE CAR LOOSE ITS POWER STEERING. RESEARCHED FORD RECALLS FOR 2013-2015 FUSIONS AND FOUND THERE IS A RECALL FOR THIS EXACT ISSUE. RECALL 15S14 WHICH STATES THE CORROSION PROBLEM. MY CAR IS REGISTERED IN CT AND SHOULD BE INCLUDED BUT FORD SAY IT DOES NOT APPLY TO MY VIN. THE MECHANICS AT FORD AGREE THAT THIS SHOULD BE COVERED BUT THEY ARE UNABLE TO DO ANYTHING WITHOUT FORDS PERMISSION. THE COST IS $2700. I AM LOOKING TO GET THIS COVERED UNDER THE RECALL BUT I AM STUCK. I HOPE SOMEONE WILL CONTACT ME.
Steering, Jan 30, 2021
FROM COLD START, POWER STEERING FAILURE. STEERING WHEEL IMPOSSIBLE TO TURN WITH ENGINE RUNNING. INSTRUMENTATION WARNING LIGHT AND MESSAGE: "STEERING ASSIST FAULT...SERVICE ADVANCE TRAC." VEHICLE NOT DRIVABLE. 72,715 MILES ON VEHICLE.
Steering, Air bags, Engine, Jan 29, 2021
TRANSMISSION IS SLIPPING REALLY BAD. IT STALLS WHILE DRIVING AND TRYING TO ACCELERATE. IT ALSO SHIFTS OUT REALLY ROUGH. THE ELECTRICAL SYSTEM STAYS ON EVEN WHEN THE CAR IS OFF I'VE ALREADY REPLACED REFURBISHED TRANSMISSION AND THE WHEEL BEARING. I FEEL VERY UNSAFE AND DON'T ALLOW MY KIDS TO RIDE IN CAR FOR NOT KNOWING WHAT COULD HAPPEN. EVEN WHILE CAR IS IDLING THERE A LOUD KNOCK
Steering, Service brakes, Jan 4, 2021
MY CAR, A 2014 FORD FUSION SE, WAS PARKED IN MY DRIVEWAY ON 1/2/2021, EVERYTHING WAS FINE ON 1/3/2021 I STARTED THE CAR AND MY POWER ASSIST DID NOT WORK AND AN ERROR OF "STEERING ASSIST FAULT SERVICE REQUIRED", "SERVICE ADVANCETRAC", "HILL ASSIST OFF" AND MY TRACTION LIGHT CAME ON STATING IT IS OFF. THIS CAR HAS 74036 MILES AND HAS NEVER HAD A PROBLEM. I CALLED THE FORD DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS FOR THIS. THE CAR WAS STATIONARY WITH NO REASON FOR THESE PROBLEMS.
Steering, Jan 3, 2021
START THE VEHICLE A FAULT IS DISPLAYED ON DASHBOARD STEERING ASSIST FAULT. THE STEERING WHEEL DOES NOT TURN, CAN NOT DRIVE THE CAR.
Steering, Dec 15, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Steering, Dec 8, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AT SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700) HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR AND THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,522.
Steering, Dec 4, 2020
THE POWER STEERING KEEPS GOING OUT FOR NO REASON WHEN I AM DRIVING IN ANY KIND OF WEATHER. IT 1ST HAPPENED WHEN I WENT THROUGH A PUDDLE ON 2 OCCASIONS BUT HAPPENED AGAIN ON A SUNNY DAY WHEN I WAS ON THE HIGHWAY