2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints: other or unspecified
163 reports, newest first. Show all
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Jun 4, 2019
CAR WILL HESITATE WHEN GOING DOWN A HILL AND THEN ACCELERATE,WHEN TRY TO ACCELERATE THE CAR WILL JERK AND HESITATE(2014, 2015, 2016 & 2017)..THE RPM DROPS DURING THESE INCIDENTS AND HAS REPORTED TO THE SERVICE DEPT AT CAPITAL FORD A FEW TIMES SINCE PURCHASED THE VEHICLE BRAND NEW IN 2014(2014,2015,2016,2017,2018). HAVE REPLACE LUG NUTS A FEW TIMES (FACTORY ISSUED) THEY KEEP SWELLING AND CRACKING(2016,2017& 2019). OIL LEAK BETWEEN THE ENGINE AND TRANSMISSION(6/1/19). DATES VARIES. PROBLEMS STILL EXIST AND ON GOING.
Other or unspecified, May 11, 2019
A PIECE OF WINDOW MOLDING DISINTEGRATED . AND ALLOWED WATER TO PERMEATE THE INSULATION IN THE DASH AS WELL AS THE REST OF THE CAR. THIS WAS NOT APPARENT UNTIL AN ODOR WAS DETECTED. NEITHER FORD OR THE DEALER WILL OFFER ANY COMPENSATION. THE COST FOR REPAIRS IS $4,500 AND WAS TOLD BOOK VALUE IS $,9,000
Air bags, Other or unspecified, Service brakes, Apr 18, 2019, crash
I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.
Electrical system, Exterior lighting, Other or unspecified, Apr 7, 2019
IN THE SUMMER OF LAST YEAR 2018 I WAS IN A STORE SHOPPING CAME OUT CRANKED MY CAR, THE AIR WOULD NOT COME ON AND THE WINDOWS WOULD NOT ROLL DOWN. IT WAS IN THE 90'S THAT DAY AND EVEN HOTTER INSIDE MY CAR! THE VEHICLE WAS STATIONARY AT THE TIME IN THE PARKING LOT. IT HAD THIS PROBLEM THE REST OF THE SUMMER WHILE THE TEMPERATURES OUTSIDE WAS HOT. IT IS APRIL 2019 AND JUST A FEW DAYS AGO WE HAD A WARM DAY AROUND 75 DEGREES. I LEFT FOR WORK STOPPED AT THE END OF MY DRIVEWAY HAD THE CAR IN PARK AND LEFT MY DOOR OPEN WHILE I GOT THE MAIL. GOT BACK IN AND AGAIN DID NOT HAVE AIR AND COULD NOT ROLL THE WINDOWS DOWN. EVERY TIME THIS HAPPENS THE RADIO WILL NOT WORK EITHER. LAST YEAR DURING THE TIME THE AIR AND WINDOWS WERE NOT WORKING MY BATTERY WAS DEAD WHEN I WAS GOING TO GO TO WORK ONE MORNING. TOOK IT OUT AND WENT AND HAD IT TESTED AT LOCAL AUTO PARTS STORE. THEY SAID THEY HAD NEVER SEEN A BATTERY THAT THEY COULDN'T READ LIKE THAT BEFORE. IT'S LIKE THE BATTERY WAS FRIED. ALONG WITH THOSE PROBLEMS LAST YEAR MY CAR WAS STATIONARY AT HOME IN MY DRIVEWAY AND I WENT TO GET IN MY CAR AND MY DOORS WERE LOCKED I TRIED THE REMOTE AND THE KEYLESS ENTRY AND NOTHING WOULD UNLOCK MY DOORS. SO I HAD NO ACCESS TO GET INTO MY CAR. A FEW DAYS LATER I TRIED AGAIN AND IT UNLOCKED. I'VE ALSO CAME HOME A COUPLE TIMES AT NIGHT IN THE PAST WEEK AND NOTICED THE INSIDE LIGHTS WHERE THE AIR/HEAT & RADIO CONTROLS ARE IS FLASHING ON AND OFF AND THE OUTSIDE GROUND LIGHTS UNDER THE MIRRORS ON THE DRIVER AND PASSENGER DOOR ARE ON. I HAD TO UNHOOK BATTERY. NO KEYS IN IGNITION AND CAR IS STATIONARY IN MY DRIVEWAY. I THINK THIS IS A MAJOR SAFETY ISSUE WHEN YOU HAVE NO AIR AND YOU CAN'T ROLL DOWN YOUR WINDOWS IN HOT WEATHER AND ALSO WHEN YOU GET LOCKED OUT OF YOUR CAR. THE CAR IS DEFINITELY NOT DRIVABLE IN HOT WEATHER! UNKNOWN CAUSE, MAY POSSIBLY BE SOMETHING IN THE COMPUTER OR WIRING OF THE CAR.
Other or unspecified, Fuel/propulsion system, Apr 1, 2019
EMISSION RECALL14E02 WHICH STATES VET MAY BE EQUIPPED WITH AN IMPROPERLY FUNCTIONING ON-BOARD EMISSION-RELATED DIAGNOSTIC SYSTEM THAT DOES NOT MEET CALIFORNIA STANDARDS AND REGULATIONS, WHICH ALSO APPLY IN MASSACHUSETTS, MAINE, NEW YORK AND VERMONT. DISABLED EMISSION-RELATED MONITORS ARE UNABLE TO WARN OF AN EMISSION CONTROL MALFUNCTION. VEHICLE WHEN BEING OPERATED SMELLS AND CAUSES OCCUPANTS TO CHOKE.
Other or unspecified, Mar 19, 2019
FORD AS WELL AS PAT MILLIKEN FORD IN REDFORD MICHIGAN ALLOWED ME TO UNSAFELY DRIVE A VEHICLE THAT HAD AN OPEN RECALL FOR A SHIFT CABLE BUSHING DUE TO THE FACT SOEMONE IN THERE DEPARTMENT 'MISTAKENLY' MARKED MY VEHICLE RECALL AS REPAIRED ON FEBRUARY 13TH, 2019 TOTAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!
Power train, Other or unspecified, Mar 16, 2019
SHIFT CABLE OFF TRANSMISSION CABLE BUSHING. PARKED AT WORK, SHIFTED TO PARK AND TOOK FOOT OFF BRAKE AND BEGAN ROLLING. SHIFTER WAS STUCK IN THE PARK POSITION BUT CAR WAS IN DRIVE. USED E-BRAKE AVOID ROLLING INTO VEHICLE AHEAD OF ME. BOB ALLEN FORD IN OVERLAND PARK, KS COMPLETED THE REPAIRS AND NOTED "C/S THE CAR WILL NOT START IT THINKS IT IS IN DRIVE FOUND SHIFT CABLE OFF TRANSMISSION REPLACED CABLE BUSHING AND ADJUSTED CABLE, VERIFIED OPERATION. THIS IS KNOWN RECALL ON 2013 AND 2014 FORD FUSIONS MANUFACTURED AT THE HERMOSILLO MEXICO PLANT, BUT MY CAR MANUFACTURED IN DECEMBER OF 2013, DOES NOT FALL WITHIN THE DATES ON THE RECALL SO I WAS REQUIRED TO PAY FOR REPAIRS, PARTS, LABOR, AND A TOW TO THE SERVICE CENTER TOTALING $447.12. ADVISED BY BOB ALLEN FORD TO FILE A COMPLAINT AND/OR CONTACT FORD ABOUT THE ISSUE AND REQUEST A REFUND.
Other or unspecified, Mar 12, 2019
I WAS PARKED FILLING MY CAR WITH GAS. WHEN I STARTED THE VEHICLE AGAIN, IT WOULD NOT GO INTO DRIVE. THE REASON I WAS GIVEN AFTER HAVING THE CAR INSPECTED WAS AS FOLLOWS: THE SHIFTER CABLE BUSHING AT THE TRANSMISSION FAILED AND WAS COPLETELY GONE. FOUND SHIFTER CABLE BUSHING WORN TO THE POINT THAT IT SEPERATED FROM THE SHIFT CABLE. THERE IS A RECALL FOR THIS EXACT PROBLEM BUT NOT FOR THE MODEL OF MY FUSION. THE RECALL NUMBER FOR OTHER FUSION MODELS IS 18V471000 WITH A RECALL DATE OF 7/16/2018. FORD'S NUMBER FOR THIS RECALL IS LISTED AS 18S20. BECAUSE THIS RECALL IS FOR THE EXACT PROBLEM I HAD WITH MY FUSION, I BELIEVE MY MODEL NEEDS TO BE INCLUDED IN THE RECALL.
Other or unspecified, Mar 4, 2019
CAR STALLS AND CUTS OFF WHILE VEHICLE IN IN OPERATION. I TOOK IT TO THE DEALERSHIP WHEN IT FIRST BEGAN TO HAPPEN, THEY STATED THAT IT WAS PUT ON THE MACHINE AND NOTHING LIT UP SO THEY COULDN'T FIND ANYTHING WRONG WITH IT. THIS KEPT HAPPENING, FOR WEEKS IT WOULD DRIVE NORMAL AND THEN JUST START CUTTING OFF AGAIN WHILE I'M DRIVING. I TOOK IT BACK TO THE DEALERSHIP AND THEY STATED THAT THEY FOUND THE PROBLEM. IT COST ALMOST $300 DOLLARS FOR THE REPAIR. WE GOT THE CAR BACK AND THREE DAYS LATER IT WAS CUTTING OFF AGAIN. WE TOOK IT BACK TO THE CAR DEALERSHIP AND THIS TIME THEY STATED IT WAS SOMETHING DIFFERENT AND THAT THE PART WAS COVERED. AFTER WE WERE TOLD THE PART WAS COVERED THE DEALERSHIP CALLED US BACK AND STATED THAT IT WAS NOT COVERED. I GOOGLED THIS PARTICULAR CAR AND NOTICED THAT MANY PEOPLE HAVE BEEN HAVING THE SAME ISSUES WITH THE CAR AND ALSO GIVEN THE RUN AROUND ABOUT NOT KNOWING WHAT THE PROBLEM IS. WHY ISNT THE WHOLE CAR RECALLED AND WHY HAVEN'T THIS PROBLEM BEEN LISTED UNDER THE RECALL. THIS IS A SERIOUS ROAD AND SAFETY HAZARD FOR THE DRIVER OF THE VEHICLE AS WELL AS OTHERS ON THE ROAD.
Other or unspecified, Jan 24, 2019
FORD DENIED MY RECALL ON MY VEHICLE CHARGING CABLE AS IT INDICATED THAT IT IS ONLY WORKING TO REPAIR FORD FOCUS ELECTRIC VEHICLE CHARGING CORDS. MY CORD OVERHEATED, DAMAGING MY GARAGE ELECTRICAL OUTLET. MANUFACTURER RECALL NUMBER18S24 NHTSA RECALL NUMBER18V592
Other or unspecified, Jan 21, 2019
MY TRUNK IS RANDOMLY OPENING WHILE I'M DRIVING DOWN THE ROAD. I'VE CHECKED THE LATCHES AND DOESN'T APPEAR TO BE ANY DAMAGE. I RARELY USE MY TRUNK. I'M THINKING IT COULD BE AN ELECTRICAL ISSUE?
Other or unspecified, Jan 1, 2019
SEVERAL WEEKS AGO I NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT OPENING WHEN THE INSIDE HANDLE WAS INITIALLY PULLED I WAS ABLE HOWEVER TO TRY AGAIN AND IT WOULD WORK. UNFORTUNATELY NOW I AM COMPLETELY UNABLE TO OPEN THE PASSENGER SIDE DOOR AT ALL FROM THE INSIDE. I HAVE CONTACTED MY LOCAL DEALERSHIP IN REGARDS TO THE REPAIR THEY ARE ADVISING THAT IT WILL COST OVER $400 TO HAVE A FULLY FUNCTIONING DOOR. THIS ISSUE IS A MASSIVE SAFETY ISSUE WHICH HAS MYSELF AND MY FAMILY CONCERNED IN REGARDS TO THIS MATTER.
Other or unspecified, Dec 8, 2018
I BOUGHT MY 2014 FORD FUSION SE IN 2015. IT HAD AROUND 24,000 MILLAGE. AFTER COUPLE DAY I NOTICED THAT TGERE IS COMETHIBG WRONG WITH TRANSMISSION. I BROUGHT THE DEALERSHIP THAT I BOUGHT FROM (BRIGHT BAY LINCOLN, BAY SHAORS, NY) AND THEY SAID THAT THERE IS NOTHING WRONG WITH TRANSMISSION. THAT PEOVLEM NEVER WENT AWAY. PROBLEM IS GETTING WORS. I WENT WELL KNOW TRANMISSION SHOP IN SPRINGFIELD AND THEY SAID THAT CLUTCHES NEEDS TO BE CHANGED BUT THEY DO BOT FIX FORD FUSION TRANSMISSION BECAUSE IT IS VERY HARD TO DO IT. OVER THE TIME I MET COUPLE FUSION OVNER AND ALL OF THEM COMPLAINED ABOUT THEIR TRANSMISSION.
Air bags, Seat belts, Other or unspecified, Dec 8, 2018, crash
MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING
Power train, Other or unspecified, Fuel/propulsion system, Nov 26, 2018
HAS RATTLE UNDER PASSENGER FLOOR WHEN FUEL TANK IS 3/4 TO FULL IN PARK OR IN GEAR AT COMPLETE STOP OR JUST CREEPING BELOW 5 MPH AND HAVE READ ONLINE ABOUT THE BAFFLES BREAKING IN THE FUEL TANK CAUSING THIS ISSUE ALSO READ IT CAUSES AIR IN FUEL LINE WHICH COULD BE A SAFETY ISSUE WHILE TRAVELING DOWN HIGHWAY IF ENGINE CUTS OUT DUE TO THIS ISSUE,, ALSO DRIVERS DOOR DOESN'T ALWAYS LATCH 100 % SOMETIMES HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES TO SHUT COMPLETELY AND HAS STARTED DOING THIS SINCE OCTOBER OF 2018 ALSO TRANSMISSION SHIFTS FUNNY WHEN COLD GOING FROM PARK TO REVERSE HAS VERY HARSH ENGAGEMENT AND 3RD SHIFTS VERY FIRM WHEN GOING IN
Other or unspecified, Fuel/propulsion system, Oct 6, 2018
WE JUST PURCHASED THIS CAR. WHEN WE START OUT DRIVING SLOW THE CAR STALLS. PULLING OUT INTO TRAFFIC FROM PARKING LOTS PARKING SPOTS. IT HAPPENS DAILY. YESTERDAY A CAR HAD TO SWERVE NOT TO HIT US AFTERWE STALLED AND IT DID NOT START UP RIGHTAWAY.
Other or unspecified, Sep 29, 2018
I DROVE TO THE POST OFFICE AND PUT MY CAR IN PARK BUT THE CAR DIDN'T SHIFT INTO PARK IT MADE IT FROM DRIVE TO NEUTRAL AND STUCK THERE. THE ACTUAL GEAR SHIFT WAS IN THE PARK POSITION BUT THE CAR ITSELF WAS IN NEUTRAL. I PULLED MY EBRAKE ON SO I COULD EXIT THE CAR MY CAR WOULDN'T ROLL. WHAT HAPPENED WAS THE DORMAN THAT IS ON THE GEAR SHIFT UNDER MY HOOD HAD CHIPPED AWAY, CAUSING THE GEAR SHIFT ARM TO POP OFF. I REPLACED THE DORMAN, AND EVERYTHING HAS BEEN FINE FOR ABOUT A MONTH.. A WEEK AGO IT POPPED OFF AGAIN AS I ATTEMPT TO SHIFT GEARS AND HAS POPPED OFF EVERYDAY, SEVERAL TIMES A DAY, ALMOST EVERY TRIP I MAKE BUT THIS TIME THE SMALL CREAM PIECE THAT HELPS ENGAGE IT IS THERE, INTACT, AND NOT WORN AT ALL. THIS IS VERY FRUSTRATING TO HAVE TO PULL MY EBRAKE TO PARK MY CAR, GET OUT AND POP THE HOOD AND READJUST THE ARM AND GEAR SHIFT AND REATTACH IT SO THAT I CAN GET MY CAR INTO THE GEAR I NEED IT IN.
Other or unspecified, Sep 4, 2018
FRONT DOOR LATCH FAILED. DOOR WOULD NOT STAY CLOSED! HAPPEN WHEN PARKED!
Suspension, Other or unspecified, Aug 30, 2018
I HAVEN'T EVEN HAD MY CAR A WHOLE YEAR YET AND I HAVE ALREADY REPLACED A TRANSMISSION AND NOW HAVING TO DO THE STEERING WHEEL/BEARING/HUB ASSEMBLY I THOUGHT FORD WAS OKAY UNTIL NOW I'VE SPENT SO MUCH MONEY TRYING TO REPAIR THIS CAR.
Power train, Other or unspecified, Engine, Aug 9, 2018
MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MALFUNCTION I AM SO CLOSE TO FILING A LEMON LAW ON THIS VEHICLE IT'S A 2014 WITH 60,000 MILES AND I CAN'T EVEN TRUST IT TO GET ME TO AND FROM WORK ANYMORE. WORST PURCHASE OF MY LIFE. BACK TO THE MOTOR MOUNTS I WAS LEAVING WORK PUT THE CAR IN REVERSE AND WHEN I WAS BACKING UP I FELT A MAJOR VIBRATION I GOT OUT AND CHECKED EVERYTHING STARTED ROCKING THE CAR BACK-AND-FORTH BY HAND AND REALIZE THE ENGINE WAS MOVING ABRUPTLY TOOK IT TO THE DEALER WHERE I WAS TOLD IT IS NOT COVERED BY MY WARRANTY AND I WILL HAVE TO PAY APPROXIMATELY $395 AND COVER MY OWN RENTAL CAR IT JUST DOESN'T SEEM FAIR, ALSO HAD TO PAY TO HAVE A NEW STEERING WHEEL AND BUT PUT ON BEFORE THE RECALL CAME OUT, AND WAS TOLD I CAN'T GET REIMBURSED BECAUSE IT WAS 6 MONTHS BEFORE THE RECALL WAS ISSUED.
Electrical system, Other or unspecified, Aug 4, 2018
AC CONTROLS, WINDOW CONTROLS, DOOR LOCKS NOT WORKING.. GETTING "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" ERROR... A/C WONT WORK, I'M UNABLE TO OPEN WINDOWS, UNABLE TO LOCK DOORS, OR CONTROL RADIO FUNCTIONS...
Electrical system, Other or unspecified, Jul 11, 2018
ITS BEEN A YEAR OR SO THAT THE CAR BEEN ACTING UP ITS DISPLAYS ON THE SCREEN (TEMPORARY LOST OF COMMUNICATIONS WITH CLIMATE SYSTEM) WINDOWS DONT GO DOWN AC DOESNT NOTHING WORKS ON FRONT CONTROLS I HAVE 2 KIDS AND IT WORRY ME BECAUSE IT COULD HAPPEN WHEN IM DRIVING OR EVEN WHEN I PARKED OR STOP WHAT I DO NOTICE IT USUALLY HAPPENS WHEN IT'S HOT DEALER ALSO SEEMS TO FIND NOTHING WRONG WITH IT
Other or unspecified, Jul 6, 2018
I WAS PULLING OUT FROM A PARKING SPOT WHEN I TRY TO PUT MY CAR AND DRIVE THE CAR WAS GETTING STUCK IN REVERSE AND I DID EVERYTHING IS SAID TO DO TO TRY TO FIX IT AND MY CAR IS STILL STUCK ON REVERSE THE LIGHT IS STUCK ON REVERSE AND I HAVE NO WAY TO START MY CAR MOVE MY CAR OR ANYTHING AND I'VE HEARD MULTIPLE PEOPLE WITH A 2014 OR OLDER MODEL CHAN AT THEIR REVERSE IS GETTING STUCK
Other or unspecified, Jun 19, 2018
AC COMPRESSOR STOPPED WORKING
Other or unspecified, Jun 2, 2018
AIR CONDITIONING CLUTCH FELL OFF COMPRESSOR WHILE DRIVING ON HIGHWAY. BOLT FELL OUT ALLOWING CLUTCH TO FALL OFF. COULD HAVE HIT ANOTHER VEHICLE ON THE ROAD. ONLY DIDN'T BECAUSE IT GOT CAUGHT IN THE ENGINE SPLASH PAN. AFTER SEARCHING THIS IS A COMMON PROBLEM NOT ONLY ON THE FORD FUSON, BUT ALSO ON F SERIES TRUCKS, AND THE FORD MUSTANG.