2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Electrical system, Back over prevention, Apr 13, 2023
The contact owns a 2014 Ford Fusion. The contact stated that the horn was inoperable. Additionally, the rearview camera intermittently failed to operate while the vehicle was in reverse. The vehicle was taken to the dealer, where it was determined that the rearview camera and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
Steering, Apr 4, 2023
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 MPH and exiting a highway ramp, the power steering failed, and the contact nearly crashed into the guard rail. The contact stated that extra effort was needed to turn the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and determined that the electronic power steering assist gear and steering rack needed to be replaced. The vehicle had not been repaired. The independent mechanic related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Fuel/propulsion system, Apr 4, 2023
Car started making a loud noises from the back of the car when sitting idle in traffic. Noise got louder when opening gas cap. Once refueled the car failed to restart (turn on then shut off right away) and gave run, power, active message and engine light came on. After several tries and leaving foot on brake after pushing start and putting into gear right away the car stayed running. This leads me to believe this is the purge valve as many others have had the same issue. Ford issued a recall on the Focus and earlier model Fusions for this issue but has not included the 2014 yet.
Service brakes, Hydraulic, Mar 31, 2023
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Mar 30, 2023
2015 FORD FUSION. CONSUMER WRITES IN REGARD TO BRAKE FAILURE. THE CONSUMER STATED THAT FORD WILL NOT REIMBURSE THEM FOR ALL REPAIRS.
Service brakes, Mar 26, 2023, crash
While riding in the above vehicle we were going about 40 miles per hour. Then about 50 feet in front of us there was a vehicle that was reversing. The driver hit the break very hard but the vehicle was not slowing down. While I understand that the recent recalls of 2013 - 208 Ford Fusion sedan were not for hybrid vehicles. I think the hybrid also have the same issue or have a different with the brakes of the car. It
Service brakes, Mar 22, 2023
Brake fluid leaks. Mechanic cost too much to fix. Said it might be master cylinder.
Other or unspecified, Mar 22, 2023
Coolant sensor malfunction. Should let me know when its low. Did not. Had coolant. Sensor never worked properly. Internal engine block burn. Took to a mechanic. Replaced sensor too late. I am so screwed still paying for it.
Engine and engine cooling, Power train, Mar 20, 2023
The contact owns a 2014 Ford Fusion. The contact stated while driving 5-10 MPH and depressing the accelerator pedal, the vehicle failed to respond. A message indicating that the vehicle was overheating was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle, but the vehicle failed to shift into gear. The vehicle was towed to the local dealer, where the failure could not be duplicated. The contact received a recall notice for NHTSA Campaign Number: 22V413000 (Power Train); however, the dealer declined to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then towed to a used car dealer, where the thermostat was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,126.
Service brakes, Hydraulic, Mar 16, 2023
The contact owns a 2014 Ford Fusion. The contact stated upon starting the vehicle, the brake pedal was depressed and went down to the floorboard. The contact's husband added brake fluid to the reservoir; however, the failure persisted. Upon inspecting underneath the vehicle, the contact's husband noticed that the brake fluid was leaking. The vehicle was towed to the dealer where it was diagnosed that one of the front brake hoses had ruptured and needed to be replaced. The vehicle was repaired. The contact later received a notice for Ford Campaign Number 22N02. The manufacturer was notified of the failure and provided partial reimbursement. The failure mileage was approximately 68,000.
Engine, Mar 11, 2023
Engine coolant over temperature light came on as I was pulling in my driveway. Checked the coolant, it was very low. There’s been no visible leaks on the driveway. Added coolant, turned the vehicle on but the car barely turned over. It’s not drivable. Will need to be towed to the dealer. By all the research I have done, this is a huge issue on this year, make and model with the eco boost engine. This needs to be on the recall program.
Electrical system, Latches/locks/linkages, Mar 9, 2023
The trunk on my 2014 ford fusion SE randomly opens. This occurs 3 to 4 times per day. Sometimes while driving, other times while its parked. This obstructs my view, and can cause danger to other drivers if contents in my trunk fly out.
Engine, Mar 4, 2023
My Fusion stalled when exiting a parking lot in a busy downtown area when my 17-year-old son was driving. It restarted and he was able to drive home. After the initial incident, for several days the car sputtered repeatedly. Upon inspection, the Ford dealership indicated the car has coolant leaking into a cylinder causing the performance issues. The Ford dealer service agent indicated I needed a new engine because of the situation. This is just not right. This issue should have been addressed by Ford the right way (when they knew of the design flaw), rather than pushing the problem to its customers, putting their lives and safety at risk.
Power train, Mar 3, 2023
The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. The vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,412.
Tires, Feb 28, 2023
Tire kept going low, and I took it to Walmart since I was closer to them and was told by the technician that the tire was separating at the rim area and it’s a manufacturer’s defect. They sealed the tire and told me it need to be replaced. He said it had good tread and shouldn’t do that. I informed him that I bought from Meineke. So I took it back to Meineke and was told that there was nothing they could do since it was sealed somewhere else.
Service brakes, Feb 25, 2023
Brakes suddenly went out while vehicle was in use. Brake pedal went all the way to the floor and emergency brake did not work or secure vehicle. No dash warnings or lights showed up in advance for warning. Vehicle was towed to mechanic where it was confirmed that a part of the brake line had ruptured on the passenger side and would not allow fluid to be retained. Repair Cost was paid out of pocket and owner was out of work 2 day.
Engine, Feb 24, 2023
The contact's granddaughter owns a 2014 Ford Fusion. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an unknown dealer, where it was diagnosed and determined that the engine needed to be replaced. Additionally, there was water intrusion into the pistons. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 125,000.
Steering, Feb 15, 2023
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist function. The contact self-inspected the vehicle and noticed that the bolts connecting the steering gear were detached. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.
Service brakes, Feb 7, 2023
Brakes failed ,hoses
Latches/locks/linkages, Feb 6, 2023
The trunk of my 2014 Ford Fusion SE has been opening up randomly on its own for at least 3 years now. The trunk opens up at completely random times and is not exclusively associated with use of the car. The trunk opens up overnight as much as when the car is in use, unlocked, locked, or when the trunk has been purposely opened by me. My safety is put at risk because it provides unlocked access to the contents of my trunk to the public. My safety is put at risk because it has opened while driving. The safety of others is put at risk because my trunk opening while driving could effect my driving such that other drivers in my vicinity will be put at risk. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has been inspected by the manufacturer and others and were not able to reproduce the problem. The other symptom of the problem is that the car will unlock and lock itself randomly while driving, indicated by the unlock/lock sound that the car makes. These symptoms and problems first appeared in 2019.
Steering, Electrical system, Feb 1, 2023
My son completely lost control over the steering wheel while driving on the high way with 65mph, he hardly managed - was lucky - to control the vehicle till it stopped safely. I can not emphasize how much dangerous this was (he received alarm on the dashboard and lost steering power directly after the alarm ).
Steering, Jan 30, 2023
The contact’s daughter owns a 2014 Ford Fusion. The contact stated that while her daughter was driving at an unknown speed, the power steering assist warning light illuminated. The contact then stated that the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Steering, Engine, Jan 30, 2023
The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel was sticking. The contact stated that the steering wheel then became inoperable. The power steering service message was displayed. The vehicle was undriveable. The check engine warning light was illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the steering wheel needed to be replaced. The contact related the failure to NHTSA Campaign Number: 15V250000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no additional assistance was provided. The failure mileage was approximately 77,410.
Tires, Jan 25, 2023
My child and I were traveling. We were getting off an exit to put some gas.That exit was a bit Icy with snow but when we saw it was to late to stop. On that exit their was a huge pot hole impossible to see and for me to stop in time, my speed was 35 mph and slowing down on the exit. When i went down the exit and hit the pot hole it sounded horrible my son started to panic and i pulled over right away. My tire pressure light turn on as soon as we hit the pot hole. I was very lucky that a man saw everything and came to help. He has stated that the same thing had happened to his wife the day before. My original tire was a Nexen 235/40R19 Dot UAM3 CMBR 1921.
Steering, Jan 20, 2023
While navigating normal road conditions, the vehicle continues pull in the direction of a turn and requires more effort than normally needed to correct direction. This happens while turning in both directions but is more noticeable to the left. There are no warning messages. Was advised by Ford Dealership where vehicle was purchased and routinely maintained that the entire steering rack requires replacement and that there are no serviceable parts within that steering rack. The price for repair stated to be $3,475.00. There are multiple steering recalls listed for this vehicle, however my VIN number is not included in these recalls.