2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Other or unspecified, Mar 21, 2022
The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the check engine warning light would remain illuminated. Occasionally, the vehicle would lose motive power and stall or not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.
Exterior lighting, Mar 16, 2022
The contact owns a 2014 Ford Fusion Energi. The contact stated while placing items in the vehicle, she noticed that the brake lights were not illuminated on the instrument. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,792.
Power train, Other or unspecified, Mar 10, 2022
The contact owns a 2014 Ford Fusion. The contact stated that while driving at highway speeds, the vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact also stated that the vehicle would hesitate and independently shift gears upon depression of the accelerator pedal as the check engine warning light would illuminate on the instrument panel. The manufacturer had yet to be notified. The vehicle had yet to be repaired. The failure mileage was unknown.
Service brakes, Feb 28, 2022
Brake lights stay on and do not turn off car will not accelerate past 50 MPH received email about recall 22V011
Service brakes, Feb 19, 2022
The brake lights remain constantly on. The cruise control cannot be activated. I can shift from "P" into "N" and "D" without stepping on the brake pedal. I suspected that the brake switch was bad, so I loosened the connected to turn off the brake lights after parking at my home. But if I try to drive the vehicle while the connector was loose, I cannot shift out from "P", even when I am stepping on the brake pedal. I have to reattach the connector every day to drive.
Seat belts, Feb 16, 2022, crash
I purchased the vehicle used from a local Mercedes dealership (April 2018) with multiple open recalls. One of the recalls was 16S42. On May 2, 2018, the vehicle was brought to a local Ford dealer where they "corrected" the open recalls. In February 2020, my wife was involved in a motor vehicle accident on the interstate. There was a construction zone that brought traffic to a stop and she was rear-ended by an SUV at speeds between 45-60 MPH totaling the vehicle while it was at a stop. She was the only occupant and was wearing her seatbelt at the time of the cash. The airbags did not deploy and the driver seatbelt did not lock causing her head to strike the steering wheel. She didn't remember if she lost consciousness or not, however, she was later diagnosed with a concussion. The vehicle has since been totaled and was taken into possession by the insurance company. I am unaware of any inspection of the seatbelt that was performed after the crash. I do possess photographs of the vehicle. There were no warning lights active prior to the crash.
Wheels, Feb 11, 2022
swollen lug nuts that prevent removal of wheel
Steering, Feb 10, 2022
The contact's mother owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked at his mother's residence, the vehicle was unable to be started. The contact stated that the battery was replaced by an independent mechanic. The contact stated that later the vehicle again would not start and was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the power steering gear was draining the battery. The contact was informed by the independent mechanic of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The contact stated while driving 35 MPH to the dealer, the vehicle lost power steering assist functionality. The vehicle was diagnosed and the contact was informed that the steering gear needed to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and the contact was informed that a case would be opened. The failure mileage was approximately 110,000.
Steering, Feb 8, 2022
Power steering stopped working while driving. Could barely turn the wheel. hillside assist, power steering, and ABS lights all came on at the same time. Had it Towed to Davidson Ford in clay ny they said its the Electric rack and pinion gear assembly and it's a common problem with this vehicle. When looking into this issue I noticed there has been issues and recalls on the steering with these cars and other Ford vehicles. They Quoted me 3356.96
Fuel system, Gasoline, Engine, Feb 7, 2022
The contact owns a 2014 Ford Fusion. The contact stated that on multiple occasions; the vehicle failed to start up after refueling the vehicle with gasoline. The contact also stated that while driving at various speeds, the vehicle stalled with the check engine and manufacturer control warning lights illuminated. The contact had initially taken the vehicle to a dealer where they diagnosed the vehicle with a fuel evaporation leak. As the failure persisted, the contact took the vehicle to Angela Krause Ford (1575 Mansell Rd, Alpharetta, GA 30009) where she was informed that there were recalled on her vehicle for the canister purge valve which the dealer related to the failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to NHTSA. The vehicle was not repaired. The failure mileage was approximately 165,000.
Steering, Jan 26, 2022
The car is making a grinding noise when turning the steering wheel in either direction. Mechanic at Ford dealership service said there is no power steering fluid involved with this type of steering. The internet has many comments from owners that have had the same problem and no recall is shown for this VIN# Owners have reported paying for more than one repair for the same problem. Some have reported paying very expensive charges and the problem returned in a short time. We bought this car for a grandchild who really likes the car and now we are concerned that it is not safe to drive.
Power train, Jan 24, 2022
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle suddenly failed to respond and stalled without warning. The vehicle was towed to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 129,000.
Electrical system, Jan 22, 2022
When extremely cold or hot air conditioner, heater, windows, locks, radio will not work.
Steering, Jan 21, 2022
Vehicle steering wheel started to bind up then all loss of power steering, lost control at 70 mph. noticed there is a former complaint for NHTSA CAMPAIGN ID: 15V250000, dealership is making me pay over 2000$ for the repair Even though the bolts are corroded and 2 broken off.
Steering, Jan 17, 2022
My steering assist no longer works. Every turn I make is difficult and and unsafe. This problem occurred with no accidents or anything. I was driving one day and I felt it go away. I noticed there was a recall with this issue on the year of my car, however not under my VIN. I’d like this to be looked into.
Other or unspecified, Jan 11, 2022
The steering wheel catches when turning right and left. It is physically hard to straighten the wheel back out. Upon searching, there are recalls for the steering mechanisms in ford fusions, however my specific vehicle does not come up. I do believe that my vehicle is part of this issue.
Other or unspecified, Jan 7, 2022
Today, I was told by mechanic that all the lug nuts had to be replaced when they attempted to rotate the tires because the lug nuts were swollen. This is costing me $164 in parts and $74.99 in labor.
Steering, Jan 6, 2022
The steering wheel just froze when I was driving at 30 miles an hour. I got a message on the display that said "Steering Fault Assist Service required." The service center found that the issue was in the steering rack and the sensors in it.
Steering, Jan 5, 2022
The car was bought in North America. It has been driving in Belarus, in Minsk for a long time. 12.12.21 I was driving with the children. I heard a crack in the steering rack. This created a threat to the safety of my family. The car began to drive poorly, there was a risk of an accident. turned to an official dealer of Ford Belarus, two mounting bolts of the amplifier were cut off and the steering rack was damaged. They promised to change it for free, but on 01/05/22, they called me and said that a replacement was refused, because my car was not in the revocable Ford company. I am ready to file a lawsuit because I was not warned about this safety fault and could have died with my children in an accident. Thank you.
Steering, Air bags, Service brakes, Dec 30, 2021
I was making your left turn into a parking spot and suddenly I've got lights on my dash service advanced track check rear Park aid ABS light on traction control lights on airbag light on and power steering got tight
Steering, Dec 28, 2021
I purchased the car from Carvana in February of 2021. 2 months after purchase there were issues with the steering. I brought it to a mechanic to find out that the bolts had corroded and were completely sheared off causing the steering gear motor to be seperated from the steering gear. I found that this make and model (and year) of my vehicle is well known for this exact issue and was subject to a recall in august of 2019 (recall number 19V632000) however my VIN is not flagged as having this issue (which it clearly does as i cannot even drive my car now). My car was originally sold in Michigan and according to the carfax has remained in areas where road salt would be an issue for the bolts in question. I have contacted Ford and been told there is nothing they can do. It is now a very costly fix and i still owe on the car. It is clear that the recall needs to be expanded to additional VINs immediately. Incident date reflects date car was officially diagnosed at an official ford service center. Ford uses sub par bolts and as such a system that should last the life span of the car did not and i am left paying. The diagnostic report was vague and wrong - a recall fix was never completed
Service brakes, Dec 23, 2021
I do not personally own vehicle, this vehicle is owned by my Government agency employer and vehicle is assigned to me along with responsibility for maintenance and repairs. 12/23/2019 brake pedal went all the way to floor while exiting a parking space. Shortly thereafter, brake system warning light illuminated, along with low brake fluid message and a warning chime. Was able to safely re-park vehicle with almost no system pressure remaining. Had vehicle towed to repair facility, culprit was rotted and ruptured L/F hose to caliper. 12/22/2021, almost exactly 2 years to the day the exact same events unfolded. Again had vehicle towed due to almost no remaining system pressure, and again problem is a rotted and ruptured L/F hose to caliper. This is a serious and now apparently recurring safety issue. Both times I was fortunate that failure occurred while exiting a parking space in areas with minimal traffic, and was able to safely re-park vehicle. Next time I may not be so fortunate.
Steering, Electrical system, Engine, Dec 20, 2021
I JUST BOIGHT THIS CA 10/22/21 FROM A LOCAL DEALERSHIP, I REALIZED THE CAR HAD ISSUES BY THE 3RD DAY AFTER WHEN THE CAR HAD A FRONT TIRE BLOWOUT AND AFTER I REPAIRED BOTH TIRES ON DRIVERS SIDE I CONTACTED THE DEALERSHIP TO TALK TO THEM ABOUT THE ALIGNMENT CAUSE THE CAR WAS PULLING. THE DEALERSHIP HAD THERE AUTOMOTIVE SPECIALIST DRIVE THE VEHIACLE.THE DIAGNOSIS TO MY COMPLAINT WAS THAT THE VEHICLE WAS FINE AND WOULD MAKE TO CALIFORNIA AND BACK. ABOUT A WEEK LATER THE CAR WAS GIVING ME ERROR THAT THE CHARGING SYSTEM NEEDED ATTENTION. THE DEALERSHIP HAS GIVEN ME LIMITED WARRANTY WHEN I PURCHASED BUT HAVE A STRICT RULE ABOUT BRINGING IN VEHICLE BY 9AM BUT I WAS UNABLE TO GET A SCHEDULED DATE CONFIRMED SO I TRIED CHARGING THE BATTERY WITH CABLES AT THAT POINT THE CABLES CAUGHT ON FIRE AFTER DIFUSING THAT ISSUE I WAS ABLE TO JUMP CAR AND GET HOME THE NEXT DAY I PURCHASED A BATTERY CHARGER AND CHARGED MY BATTERY AT HOME FOR 24 HOURS . I APPPLIED BATTERY IN THE CAR THE DAY AFTER AND WEMT TO TEST DRIVE IT, IT LEFT ME STRANDED AND I HAD TO HAVE IT TOWED HOME THE CAR HAD COMPLETELY SHUT DOWN AT THAT POINT SO I TOOK IN MY OWN HANDS TO JUST SEND IT TO THE LOCAL FORD DEALERSHIP INSTEAD OF THE DEALERSHIP WHERE I BOUGHT CAR FROM CAUSE THE LENGTH OF TIME IT TAKES TO GET THEM TO CALL YOU BACK IS LENGTHY AND I NEED TO GET TO WORK AND BACK ITS IMPORTANT SO I HAD CAR TOWED FROM MY HOME TO MAXWELL FORD. I ALSO HAD LEARNED OF 6 RECALLS THAT HAD BEEN LEFT UNATTENDED TO SO I FIGURED I WOULD GET THOSE FIXED AT THE SAME TIME AS THE ISSUE WITH THE BATTERY . THE VEHICLE HAS BEEN IN THE SHOP SINCE THE 11TH OF DECEMBER WITH NOW A COST OF ALMOST 5600 DOLLARS AND THATS WHERE I AM WITH THINGS.
Steering, Dec 16, 2021
The contact owns a 2014 Ford Fusion. The contact stated that at start-up the “Steering Assist Default Service Alert” and “Service Advance Trac” messages were displayed. The contact stated that the power steering assist was unavailable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering gear housing had detached due to corrosion and needed to be replaced. The dealer referenced NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,490.
Steering, Dec 15, 2021
Driving my 2014 Ford Fusion I lost power steering when making a right hand turn almost causing me to lose control of the vehicle and almost hit a full bus stop. I have heard a number of people that have had the same issue, Ford recalled this for previous model years.