2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints
1,061 reports, newest first.
Electrical system, Other or unspecified, Engine, Dec 19, 2017
IMAGINE DRIVING AT NORMAL SPEED WHEN SUDDENLY YOU SUFFER COMPLETE ENGINE POWER LOSS. THE POWER STEERING, BRAKING, LIGHTING AND CLIMATE CONTROL SYSTEMS REMAIN FULLY FUNCTIONAL SO YOU HAVE NO CLEAR CLUE ON WHAT IS OCCURRING, HOWEVER YOU KNOW THE VEHICLE NO LONGER REMAINS OPERATIONAL AND YOU COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD.
Air bags, Dec 7, 2017, crash, fire
TL* THE CONTACT OWNED A 2015 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DRIVER'S AIR BAG DEPLOYED, THE VEHICLE FILLED UP WITH SMOKE, AND FLAMES WERE NOTICED UNDER THE HOOD. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CLONINGER FORD, 511 JAKE ALEXANDER BLVD, SOUTH SALISBURY, NC 28147) WHERE IT WAS DIAGNOSED THAT THE BUMPER, FENDER, AND UNKNOWN PARTS UNDER THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000. *TT UPDATED 8/16/18*JB
Steering, Dec 6, 2017
THE STEERING WILL IS LOOSE AND THERE IS A SIGNIFICANT JIGGLING UP AND DOWN/ SIDE TO SIDE. THIS IS NOT A TIRE OR BRAKE ISSUES. THE STEERING WHEEL IS LOOSE AND WIGGLES EVEN WHEN THE CAR IS NOT RUNNING AND/OR IN PARK. THE CAR HAS ~38K MILES AND THIS PROBLEM STARTED ABOUT A MONTH AGO.
Steering, Nov 29, 2017
STEERING WHEEL HAS BECOME EXTREMELY LOOSE AND VIABLE. IT MOVES BACK AND FORTH AND SIDEWAYS. HAPPENED RATHER SUDDENLY.
Other or unspecified, Nov 26, 2017
CAR ROLLS BACKWARDS WHILE IN PARK. ONLY WAY TO STOP IT IS TO ENGAGE PARKING BRAKE. EVEN TRIED TURNING THE CAR OFF AND THEN ON AGAIN AND IT STILL DOES IT.
Steering, Nov 25, 2017
THE STEERING WHEEL HAS COME LOOSE FROM THE STEERING COLUMN.
Other or unspecified, Electronic stability control (ESC), Engine, Nov 20, 2017
CAR STOPPED DEAD WHILE DRIVING 65 MILES AN HOUR ON HIGHTWAY. I WAS ABLE TO GET CAR OVER TO SIDE OF ROAD AND TRIED TO START CAR IT STALLED OUT MULTIPLE TIMES ONCE STARTED ENGINE LIGHT WENT ON. BROUGHT TO DEALER WHO ONLY REPLACED BATTERY. CAR ENGINE LIGHT STILL GOING ON AND IT IS STILL STALLING. THIS IS THE 2ND TIME IN 6 MONTHS THIS HAS HAPPEND TO THIS FORD FUSION IT IS ONLY 2 YEARS OLD.
Electrical system, Service brakes, Nov 19, 2017
WHEN A DOOR IS OPENED WHILE THE CAR IS STATIONARY BUT IN GEAR OR THE BRAKES ARE APPLIED WHILE ON AN INCLINE AND THE VEHICLE STOPS ON AN INCLINE, THE PARKING BRAKE ENGAGES BUT THE DASHBOARD LIGHT DOES NOT ILLUMINATE. WHEN THE PARKING BRAKE IS ON, THE BRAKE PEDAL MUST BE APPLIED AND THE EMERGENCY BRAKE ELECTRONIC SWITCH PRESSED TO DISENGAGE. THE PARKING BRAKE. THE INDICATOR LIGHT NOT ILLUMINATING INITIALLY CAUSED CONFUSION AND WORRY THAT SOMETHING WAS WRONG WITH THE VEHICLE UNTIL I WAS ABLE TO TROUBLESHOOT AND REPRODUCE THE ISSUE AT WILL.
Suspension, Power train, Wheels, Nov 14, 2017
THERE HAS BEEN MANY ISSUES WITH THE FRONT END OF MY CAR. BOTH STRUTS HAVE BEEN REPLACED AT 22,000 MILES. THE SWAY BAR LINK WAS ALSO REPLACED.I AM NOW AT 23,000 MILES EXPERIENCING A NOISE LIKE A BALL JOINT CLUNKING IN THE PASSENGER FRONT AND THE DEALERSHIPS CANNOT FIGURE OUT WHAT IS MAKING THE NOISE. I HAVE BROUGHT IT TO 2 SEPARATE DEALERSHIPS FOR A SYNOPSIS. STILL NOTHING. ALSO, THE TRANSMISSION SHIFTS VERY ROUGH AND SLAMS INTO THE NEXT GEAR FROM 2-3. I PURCHASED THIS CAR FROM SPORT AUTOMOTIVE USED CARS ON OCTOBER 2017. EVER SINCE NOTHING BUT ISSUES. VERY DISSATISFIED WITH THIS VEHICLE. ESPECIALLY SINCE FORDS HAVE ALWAYS BEEN PURCHASED IN MY FAMILY.
Engine, Fuel/propulsion system, Nov 5, 2017
IN OCTOBER 2017 MY FUSION STALLED OUT FOUR TIMES (THREE VARIOUS DAYS AND ONE DAY 15 MINUTES BETWEEN STALLS) AND AGAIN ON NOVEMBER 4TH. EACH TIME I WAS DRIVING LESS THAN 10 MPH; FOUR TIMES ON A CITY STREET AND ONCE IN A PARKING LOT. IN EACH CASE I HAD BEEN DRIVING FOR AN HOUR OR MORE AND THEN STOPPED AND TURNED OFF THE CAR FOR A PERIOD OF TIME (1/2 HOUR OR SO). WHEN I GOT INTO THE CAR TO DRIVE AWAY THE CAR WOULD START NORMALLY AND THEN WITHIN A FEW MINUTES AFTER THE CAR WAS PUT INTO DRIVE AND MOVING IT WOULD START TO SPUTTER AND SHAKE AND THEN STALL OUT. IN EACH CASE NO ENGINE CHECK LIGHT CAME ON. I WOULD WAIT A FEW SECONDS, PRESS THE START BUTTON, THE ENGINE WOULD CRANK A FEW TIMES, AND THEN IT WOULD START. EACH TIME THIS OCCURRED I RAN A VEHICLE HEALTH REPORT AND NOTHING WAS NOTED. THE CAR WAS TAKEN TO A FORD DEALER WHERE THEY COULD NOT REPLICATE THE ISSUE. IN DOING RESEARCH, I BELIEVE THERE IS AN ISSUE WITH THE FUEL INJECTION THROTTLE BODY.
Steering, Nov 4, 2017
STEERING WHEEL CONSTANTLY PULLS TO THE RIGHT AND FEELS LOOSE. AFTER MANY MECHANIC SHOP TRIPS AND NEW TIRES. THE ISSUE HAS NOT BEEN RESOLVED.
Steering, Nov 2, 2017
TL* THE CONTACT OWNS A 2015 FORD FUSION. BEFORE STARTING THE VEHICLE, IT WAS DISCOVERED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE AND WOULD PHYSICALLY MOVE APPROXIMATELY 1 TO 2 INCHES IN EITHER DIRECTION. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER (LAKE FORD IN LEWISTOWN, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL BOLTS WERE FAULTY AND DID NOT HAVE THE PROPER TREAD TO SECURE THE STEERING WHEEL IN POSITION. THE FAILURE WAS REPAIRED BY REPLACING THE BOLTS AND APPLYING A TREAD LOCK ADHESIVE TO THE BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Steering, Nov 1, 2017
NOTICED THAT THE STEERING WHEEL IS LOOSE.
Steering, Oct 31, 2017
MY STEERING WHEEL BECAME LOOSE WHILE DRIVING
Structure, Oct 31, 2017
FRONT LEFT (DRIVER) DOOR OPENED WHILE IN MOTION, DOOR WILL NOT LATCH. THIS PREVIOUSLY HAS OCCURRED WITH THE REAR LEFT DOOR AND WAS REPAIRED BY DEALERSHIP AT MY COST.
Steering, Oct 30, 2017
I WAS DRIVING EARLIER THIS YEAR, TRAVELING DOWN THE INTERSTATE AT 70 MPH WHEN MY STEERING WHEEL CAME COMPLETELY LOOSE. I WAS ABLE TO GET PULLED OVER WITH NO DAMAGE, BUT DID HAVE TO GET IT TO A DEALERSHIP TO HAVE THE STEERING WHEEL PUT BACK ON PROPERLY. I WAS CHARGED BY THE DEALERSHIP FOR THE SERVICE.
Steering, Oct 29, 2017
STEERING WHEEL CAME LOOSE COMING OUT OF PARKING GARAGE AND ALMOST WRECKED. DEALER STATED THEY TIGHTENED THE BOLT AND HOPEFULLY IT DOESN'T COME LOOSE AGAIN. HAVE HAD THE TRANSMISSION COOLER REPLACED AT 300 MILES WHICH BROKE DOWN ON HIGHWAY. EMERGENCY BRAKE WARNING CAME ON DRIVING DOWN FREEWAY EMERGENCY BRAKE INITIATED CAUSING CAR TO STOP AND ALMOST WRECK. THE DEALER SAID THEY FIXED A SENSOR.
Steering, Oct 27, 2017
NOTICED THAT STEERING WHEEL WAS LOOSE WHILE DRIVING VEHICLE HOME FROM WORK FOR LUNCH AT 12:00 ON 10/27/17. ONLY WHEEL IS LOOSE- STEERING COLUMN IS LATCHED AND STATIONARY. WHEEL HAS AT LEAS 1/2" OF GIVE ON ALL SIDES.
Power train, Oct 2, 2017
SHIFT LEVER CABLE BROKE. VEHICLE WOULD NOT SHIFT OUT OF DRIVER. SHIFT LEVER IS MADE OF PLASTIC AND FELL APART.
Power train, Oct 2, 2017
TRANSMISSION SHIFT CABLE BROKE. VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT CABLE CONNECTOR IS PLASTIC AND DISINTEGRATED.
Electrical system, Sep 28, 2017
FORD SYNC LOOSE CONNECTIVITY ONCE A MONTH, ONLY WAY TO RESET IS TO UNPLUG THE BATTERY WHEN THIS HAPPENS. THIS A DEFECT OF DRIVING SAFETY AND HANDSFREE DRIVING.
Steering, Sep 25, 2017
THE STEERING BECAME A LITTLE WOBBLY OVER THE PAST TWO WEEKS AND ON SATURDAY 9/23)17 WHILE DRIVING TO ATHENS WENT TO TURN IN GAS STATION AND THE STEERING WHEEL FELL OFF IN MY LAP. MY INSURANCE AGENT HAPPENED TO BE RIDING IN THE DARK WHEN IT HAPPENED AS WAS MY GRANDSON. I HAVE AT LEAST 6 OTHER WITNESSES.
Electrical system, Service brakes, Sep 13, 2017
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHILE DRIVING 10 MPH, THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO ENGAGE. THE CONTACT STATED THAT THE VEHICLE WAS EVENTUALLY ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD. PRIOR TO THE FAILURE, THE BRAKES WERE APPLIED AND WORKED FINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT TEST DRIVEN. THE MECHANIC DISCOVERED THAT THERE WERE NO BRAKES. THE VEHICLE WAS TOWED TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382 (610) 358-5600) WHERE IT WAS DIAGNOSED THAT RODENTS CHEWED THE BODY HARNESS, WHICH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND OUT THE WIRES WERE MADE WITH A SOY MATERIAL THAT ATTRACTED RODENTS. THE FAILURE MILEAGE WAS 45,711. UPDATED 11/01/17*LJ PLEASE WORK WITH FORD AND OTHER CAR MAKERS TO ELIMINATE SOY PRODUCTS FROM WIRES!! UPDATED 9/7/18*JB
Service brakes, Sep 13, 2017
SOFT AND LOW BRAKE PEDAL. SO I HAVE A2015 FORD FUSION SE I RECENTLY CHANGED MY PADS AND ROTOR ON. WHILE ON,THE LIFT MY BATTERY DIED. AFTER PUTTING IT BACK TOGETHER ANSLD BOOSTING MY CAR I THEN HAD A SOFT BRAKE AND THE PEDAL WOULD NOT ENGAGE UNTIL EXTREMELY FAR DOWN, I HAVE SHOP HAS BLED THE SYSTEM NUMEROUS TIMES CHANGED THE MASTER CYLINDER AND STILL NOTHING. I WAS TOLD IT COULD,BE A CALIPER DOING,THIS AND IALSO,SEEN ONLINE IT COULD BE THE ABS MOD. EVERYTHING I HAVE READ IS LEADING TO THE ABS MODULE BUT NOTHING CAN BE PROVED SO I'M LEFT TO DUMP MONEY IN PARTS AND HOPE IT GETS FIXED. FIXING TGUNGS THAT ARE NOT BROKE IS INSANE IN MY EYES......
Other or unspecified, Sep 5, 2017
I AM FILING THIS COMPLAINT DUE THE NUMBER OF DOCUMENTED OCCURRENCES OF SUN ROOFS CRACKING OR EXPLODING ON FORD FUSION AND OTHER FORD BRANDED VEHICLES. ON 9/1/2017 WHILE OPENING THE SUN ROOF HEARD POP SOUND. THE SUN ROOF OPENED ABOUT 5 INCHES. I RETURNED IT TO THE CLOSED POSITION AND FOUND THE SUN ROOF CRACKED IN A RECTANGULAR PATTERN ACROSS THE ENTIRE GLASS. THE CAR HAD BEEN PARKED FROM 9:00 AM PST UNTIL 5:00 PM PST AT MY WORK SITE WITH ALL 4 WINDOWS CRACKED ABOUT 1/2 TO 1 INCH. AS WELL I NOTICED THAT ON THE BACKSEAT DRIVER SIDE THE HEAD LINER HAD DETACHED FROM ROOF AND BELOW WEATHER STRIPPING. ATTEMPTED TO PUSH IT BACK UP BUT IT WILL NOT STAY AFTER THE SUNROOF CRACKED. ENTERING THE CAR I ROLLED ALL WINDOWS DOWN, TURNED ON AC WHICH WAS SET AT 64 DEGREES AND THEN ATTEMPTED TO OPEN THE SUN ROOF BEFORE DRIVING OFF. ALL WINDOWS AND OPEN SUN ROOF WAS TO HELP EVACUATE WARM AIR THAT REMAINED IN THE CAR AS IT WAS PARKED DURING THE DAY. CURRENTLY THE CAR HAS 9961 MILES ON THE ODOMETER. CARE IS DRIVEN ABOUT 6 MILES MONDAY - FRIDAY FROM MY HOME TO WORK AND BACK.