2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints
1,061 reports, newest first.
Steering, Mar 7, 2017
TAKATA RECALL. I WAS DRIVING TO WORK WHEN ALL THE SUDDEN I COUDNT TURN MY STEERING WHEEL LEFT OR RIGHT CAN DRIVE STRAIGHT BUT TRYING TO TURN T O MAKE A LEFT OR RIGHT WAS IMPOSSIBLE. I DROVE IT TO WORK THAT MORNING BUT IT WAS SO DANGEROUS BECAUSE IT TOOK ME A LONG TIME TO MAKE TURNS SINCE THE STEERING WHEEL WAS SO HEAVY TO TURN. I TOOK IT TO FOR DEALER SHIP AND IT TOOK THEM 2 DAYS BEFORE THEY COULD GIVE ME A DIAGNOSES. THEY TOLD IT THE STEERING WHEEL GEAR/ STEERING MODULE NEEDED TO GET REPLACED. ELECTRICAL POWER OUTAGE ON THE SHEERING WHEEL MODULE. THEY FIRST TOLD ME IT WOULD CAST $1,300.00 THEN 2 DAYS LATER $1700.00 I SPOKE TO A SUPERVISOR AND HE TOLD ME $2200.0 WHEN I TOLD HIM I ALREADY GOT A QUOTE FROM HIS MECHANIC, HE SAID $1600.00
Service brakes, Feb 21, 2017
TODAY, 21 FEBRUARY 2017 - 6:50PM, ON OUR WAY HOME APPROACHING CROWLEY ROAD IN BURLESON, TEXAS, THE BRAKE SYSTEM STARTED WARNING THERE WAS A PROBLEM WITH THE BRAKES. WE STOPPED THE CAR IN THE MIDDLE OF TRAFFIC BECAUSE THE BRAKING BECAME UNSTABLE AND WERE ALMOST REAR ENDED. WE TURNED THE VEHICLE OFF, WAITED ABOUT 2 MINUTES AND TURNED IT BACK ON. WE CONTINUED AT A SLOW PACE UNTIL WE ARRIVED HOME AND THE BRAKE SYSTEM WAS STILL DISPLAYING AN ERROR. THE EMERGENCY BRAKE WOULD NOT SET EITHER. I DECIDED TO RUN A VEHICLE SAFETY REPORT. WHEN I PLACE THE VEHICLE IN RUN MODE I NOTICED THAT THE BRAKE ERROR DISAPPEARED AND I HAD TO WAIT APPROXIMATELY 1 MINUTE TO RUN THE VEHICLE HEALTH REPORT. THE REPORT RAN WITHOUT ERRORS. THE BRAKE SYSTEM WENT BACK TO NORMAL. I'M AFRAID THAT THIS MAY CAUSE AN ACCIDENT THAT MAY LEAD TO SERIOUS INJURY. MY WIFE AND I WERE FORTUNATE WE DID NOT GET REAR ENDED IN THIS OCCURENCE.
Engine, Fuel/propulsion system, Feb 16, 2017
CAR STALLS AFTER STARTING. WHEN PULLING AWAY FROM A PARKED POSITION CAR WILL HESITATE SHUDDER AND ACCELERATOR WILL NOT WORK. ENGINE LIGHT COMES ON. AFTER SITTING SEVERAL MINUTES THE CAR WILL RESTART AND RUN NORMALLY UNTIL THE NEXT TIME THE CAR IS PARKED AND SHUT OFF.
Steering, Feb 13, 2017
STARTED CAR AND PLACED INTO REVERSE TO BACK OUT OF PARKING SPACE. AS I BACKED UP I TRIED TO TURN MY STEERING WHEEL, BUT COULDN'T. THE STEERING WHEEL WAS COMPLETELY LOCKED AND WOULD NOT TURN AT ALL. AFTER TURNING THE CAR OFF AND ON SEVERAL TIMES I WAS FINALLY ABLE TO DRIVE THE CAR. THIS HAS OCCURRED ON FOUR SEPARATE OCCASIONS IN A ONE MONTH PERIOD. ONCE AT THE DEALERSHIP I WAS TOLD THAT THE ISSUE WAS THE STEERING GEAR BOX, A $1,700 FIX FOR A CAR THAT IS LESS THAN TWO YEARS OLD, BUT OUT OF THE 36,000 BASIC WARRANTY. THE CAR IS BEING REPAIRED AT A LOCAL FORD DEALER, I WILL PROVIDE THE REPAIR INVOICE ONCE THE WORK IS COMPLETE.
Steering, Power train, Electrical system, Electronic stability control (ESC), Dec 27, 2016
MY VEHICLE HAS STALLED MULTIPLE TIMES DURING MOTION AND WHEN IT WAS IN STATIONARY. THERE WAS A MESSAGE POPPING UP ON THE DASHBOARD SAYING "TRANSMISSION NOT IN PARK", I TOOK IT TO MULTIPLE DEALERS TO SEE IF THEY CAN FIND THE ISSUE AND ALL OF THEM SAID THAT THEIR COMPUTER ISN'T DETECTING THE ISSUE THAT I'M HAVING. SO THEY CAN'T DUPLICATE MY CONCERN. I EVEN OPENED UP A LEMON LAW CASE IN NJ SO HOPEFULLY THEY CAN HELP ME. *TR
Steering, Electrical system, Service brakes, Dec 11, 2016
WHILE DRIVING DOWN A CITY STREET MY CAR HAD A COMPLETE LOSS OF POWER, WITH MULTIPLE WARNING LIGHTS AND ALARMS GOING OFF. THERE WAS NO WARNING OF THIS FAILURE PRIOR AS THE CAR WAS OPERATING NORMALLY. ASSOCIATED WITH THIS LOSS OF POWER WAS A LOSS OF STEERING AND A LOSS OF POWER ASSIST BRAKING, WHICH RESULTED IN THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET. ONCE IN PARK IT WOULD NOT ALLOW CHANGING GEARS. A TOW TRUCK REQUIRED THE USE OF TIRE DOLLY'S TO LOAD THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER MAINTENANCE DEPARTMENT WAS UNABLE TO DIAGNOSE A CAUSE, AND USED THE ANALOGY THAT THE CAR HAD AN "ELECTRICAL SEIZURE," WHICH I INTERPRET AS A CATASTROPHIC ELECTRICAL SYSTEM FAILURE. THEY WERE ABLE TO MAKE THE CAR OPERABLE BY REBOOTING, AND REINSTALLING SOFTWARE, TO THE CAR'S COMPUTER. *TR
Electrical system, Engine, Dec 5, 2016
A1 INCOMING EMAIL: DOCUMENTS FROM CONSUMER RE 2015 FORD FUSION LEMON LAW. *SMD THE VEHICLE WAS REPROGRAMMED ON SEPTEMBER 30, 2016. THE DEALER STATED NO PROBLEM WAS FOUND. *JB
Engine, Nov 29, 2016
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,125.
Service brakes, Nov 23, 2016
BRAKES "AUTOMATICALLY" APPLY WITH NO WARNING OR REASON. MANUFACTURER ISSUED "SSM 45775" BUT WILL NOT TELL ME WHEN.
Steering, Power train, Nov 22, 2016
TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF WHEN THE VEHICLE WAS RESTARTED. THE SAME FAILURE OCCURRED PREVIOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE CAM POSITION SHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,486.
Power train, Engine, Fuel/propulsion system, Nov 17, 2016
THE 2015 FUSION HAD A SURGE AND THE CAR JERKED FORWARD. MY WIFE SAID THAT HAPPENED TO HER BEFORE. WHEN IT HAPPENED WHEN I WAS IN THE CAR DRIVING IT WE BOTH LOOKED AT EACH OTHER. THIS HAPPENED TO US WITH THE 2010 RAV4 AND THE 2009 SIENNE THAT CRASHED INTO A TREE. PLEASE CHECK THIS CAR FOR A COMPUTER PROBLEM.
Engine, Nov 14, 2016
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE AT A STOP AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Steering, Nov 14, 2016
WAS DRIVING LAST THURSDAY NOV 10 2016 ON MY WAY TO WORK, STOP AT RED LIGHT THEN MADE A LEFT HAND TURN AND COULD NOT CONTROL MY STEERING. ALMOST HIT TELEPHONE POLE DUE TO NOT BE ABLE TO TURN MY STEERING WHEEL. HAD TO CALL TOW TRUCK AND TOW IT INTO HAGERSTOWN FORD. NEED TO ORDER WHOLE NEW STEERING BOX. I WONDER HOW THIS COULD HAPPEN TO A VEHICLE ONLY ONE YEAR OLD WITH ONLY 70,000 MILES. I SEEN THEY HAD RECALL 15S14 REGARDING THE STEERING. I WAS NEVER NOTIFTY.
Other or unspecified, Nov 14, 2016
TAKATA RECALL: ON MY WAY HOME I WOULD BE SITTING AT THE LIGHT. AND THEN ALL OF A SUDDEN THE CAR WOULDN'T MOVE. IT HAD JUST SHUT OFF ON ME. THEN AFTER A WHILE THE CHECK ENGINE LIGHT WOULD COME ON, BUT THEN IT WOULD GOT OUT. THEN A WEEK OR TWO LATER THE CAR STARTED TO MAKE A NOISE AND THEN IT WOULD SHUT OFF, WITH OUT ME PHYSICALLY DOING SO. I WOULD HAVE TO PUT THE CAR IN PARK, TURN THE CAR OFF, WAIT A FEW MINUTES AND THEN START IT UP AGAIN. AND THE CAR WOULD RUN AS IF NOTHING HAD HAPPENED. THIS WOULD HAPPEN MORE OFTEN WHEN I'M IN RUSH HOUR ( STOP AND GO TRAFFIC). THEN I FIGURED MAYBE IF I TOOK THE HWY HOME IT WOULDN'T DO THAT. NO SUCH LUCK. AS I WAS JUST ABOUT TO GET OFF AT THE EXIT I NEEDED IT MADE THAT SAME NOISE AGAIN. I HAD JUST GOT OFF THE HWY ONTO A BUSY STREET (DURING RUSH HOUR). I WAS IN THE RIGHT TURNING LANE AND COULDN'T GO ANYWHERE FOR A FEW SECONDS. SO UNTIL I WAS ABLE TO GET IT FIXED I WOULD HAVE TO TAKE THE SIDE STREETS JUST IN CASE IT HAPPENED AGAIN. AT LEAST ON A SIDE STREET I'LL HAVE TIME TO PULL OVER OUT OF THE WAY OF TRAFFIC TO LET THE CAR SIT FOR A SECOND TO READJUST ITSELF. THIS WOULD HAPPEN EVERY SO OFTEN, UNTIL WE HAD A CHANCE TO GET IT FIXED.
Electrical system, Oct 31, 2016, crash
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE POWER SEIZED. THE CONTACT CRASHED INTO A BOULDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,895.
Electrical system, Oct 25, 2016
I RENTED THIS 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. 954-964-9954. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYED IGNITION SWITCH, THE KEY ROTATED TO THE ACC POSITION FROM THE RUN/ON POSITION AND THE ENGINE STOPPED. I WAS IN DRIVE AT THE TIME, SO I STOPPED THE VEHICLE, PLACED THE TRANSMISSION SHIFTER IN PARK AND RESTARTED THE ENGINE. ON ARRIVAL AT ENTERPRISE WHILE STOPPED IN THEIR PARKING LOT WITH FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE, I WAS ABLE WITHOUT ANY DIFFICULTY TO TURN THE IGNITION KEY TO ACCESSORY OR OFF WHILE THE TRANSMISSION WAS STILL IN DRIVE. I DEMONSTRATED THIS SAME PROCEDURE TO THE ENTERPRISE AGENT WHO STATED THAT HE WOULD REMOVE IT FROM SERVICE AND TAKE IT TO A FORD DEALER FOR REPAIRS. FL TAG # DFSM59
Power train, Engine, Fuel/propulsion system, Sep 28, 2016
AFTER THE CAR HAS BEEN OFF FOR SOME TIME. PUT THE CAR IN REVERSE. AFTER REVERSING OUT OF SPOT, ETC. AND PUT THE CAR INTO "L"; UPON MOVING FORWARD, THE ENGINE STARTS RACING AND LURCHES UNCONTROLLABLY FORWARD. ALMOST LIKE THE CAR IS ENGINE BRAKING DOWN A LARGE HILL, BUT NO HILL AND IS ACCELERATING WITHOUT APPLYING BRAKES. THIS IS THE PLUG-IN HYBRID MODEL. THERE IS NO INCLINE WHEN THIS HAPPENS.
Steering, Other or unspecified, Sep 9, 2016
I HAVE THE STEERING ISSUES FROM DEFECTIVE EPS PROGRAMMING THAT CAUSES PULLING TO EITHER SIDE. THE WIPERS DON'T WORK PROPERLY. THE SEATS ARE HARD AND POSITIONED WRONG. THE VEHICLE IS TOO LOW. THE REAR MAKES A HELICOPTER NOISE IF I OPEN THE WINDOW WHILE DRIVING. THE TRANS VIBRATES THE CAR IN ECO BUT ALSO SHIFTS VERY HARD IN SPORT. THE VEHICLE SHUT OFF WHILE DRIVING MORE THAN ONCE. THE LIST OF PROBLEMS GO ON AND ON.
Seat belts, Jul 16, 2016
APPROX. 32K MILES. CAR HAD BEEN PARKED FOR ABOUT 4 HOURS ON LEVEL SURFACE STREET. SUNNY DAY, ABOUT 80 DEG. F. UPON STARTING THE VEHICLE TO DRIVE, THE DRIVERS SEAT BELT WAS SEIZED IN RETRACTED POSITION AND WOULD NOT EXTEND. AFTER JERKING ON THE BELT 4-5 TIMES AS HARD AND QUICK AS POSSIBLE THE BELT HAS FREED UP FOR NOW; HOWEVER, I HAVE NO IDEA IF THIS WILL BE A RECURRING PROBLEM OR A COMMON PROBLEM. VEHICLE DETAILS: 2015 FORD FUSION SE HYBRID.
Vehicle speed control, Jul 14, 2016
THE VEHICLE DISPLAYED A "WRENCH" LIGHT AND THE VEHICLE SUFFERED DIMINISHED PERFORMANCE WHILE DRIVING. THIS HAPPENED SPORADICALLY BOTH WHEN STATIONARY AND DRIVING FOR TWO WEEKS. EACH TIME I TOOK IT TO THE DEALER THE "WRENCH" WAS NOT ON AND THEY COULD NOT CAPTURE A "CODE." FINALLY, ONE MORNING THE LIGHT WAS ON AND I WAS ABLE TO TAKE IT DIRECTLY TO THE DEALER AND THEY IDENTIFIED THE ELECTRONIC THROTTLE BODY AS DEFECTIVE.
Visibility/wiper, Jun 24, 2016
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE WINDSHIELD WIPER SPEED WAS INADEQUATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.
Service brakes, Jun 23, 2016, crash
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING DOWN AN INCLINE AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. PRIOR TO THE FAILURE, AN UNKNOWN SOUND EMITTED FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S VEHICLE WAS STOPPED AFTER IT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE HEAD AND WHIPLASH. THE DRIVER SUSTAINED BRUISES TO THE LEFT SHOULDER. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOOSTER BRAKE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,765.
Seat belts, Jun 23, 2016
THE DRIVER'S SIDE SEATBELT WON'T EXTEND WHILE THE CAR IS OFF. IT LOCKS UP. BECAUSE THE SEATBELT WON'T RELEASE, I CAN'T FASTEN IT INTO THE BUCKLE. BECAUSE I CAN'T PUT-ON THE DRIVER'S SIDE SEATBELT, I CAN'T DRIVE THE CAR. THE SEATBELT ALSO LOCKS UP WHILE I'M DRIVING THE VEHICLE, SO I CAN'T MOVE AROUND FREELY TO REACH THE CONTROL PANEL. THIS HAPPENS SO FREQUENTLY I HAD TO HAVE IT TOWED TO THE DEALER BECAUSE I CAN'T DRIVE WITHOUT A SEATBELT. THE DEALER CAN'T REPRODUCE THE PROBLEM. I CONTACTED FORD, AND THEY SAID BECAUSE THEY CAN'T REPRODUCE THE PROBLEM, THEY CAN'T HELP ME.
Other or unspecified, Jun 18, 2016
THE VOLUME ON THE REVERSE SENSING SYSTEM IS TO LOW. WITH THE RADIO ON IT IS BARELY NOTICEABLE. I OWNED ANOTHER FORD THAT I TRADED IN ON THIS CAR AND THE VOLUME WAS NICE AND LOUD. I CONTACTED FORD VIA THEIR WEB PAGE AND THEY COULD NOT HELP ME. THE CUSTOMER SERVICE AGENT DID NOT KNOW IF THE VOLUME COULD BE ADJUSTED .
Visibility/wiper, Jun 18, 2016
DRIVERS SIDE DOOR GLASS SHATTERED WHEN OPENING DOOR .VEHICLE STATIONARY IN DRIVEWAY HAVE ALSO FOUND CRACK IN WINDSHIELD.