2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: electrical system
163 reports, newest first. Show all
Steering, Electrical system, Electronic stability control (ESC), Oct 16, 2020, crash
THERE WAS ELECTRICAL MALFUNCTIONING TAKING PLACE AND THE POWER STEERING WAS MALFUNCTIONING AND THE CAR WOULD JUST STALL AND LIKE LOCK UP EVERYTHING IN IT AND EVERYTHING WOULD BE FLASHING ON AND ON INSIDE ON AND OFF
Electrical system, Sep 28, 2020
WHILE DRIVING HIGHWAY SPEED (70 MPH) THE CAR SUDDENLY LOST POWER AS I WAS GOING UP HILL AND IN RUSH HOUR TRAFFIC. I HAD TO MERGE ALL THE WAY TO THE SHOULDER AND COAST DOWN THE HILL 2 MILES TO GET TO A SAFE LOCATION BEFORE PULLING OVER AND GETTING OUT OF THE CAR. THANKFULLY A POLICE OFFICE WAS ABLE TO ESCORT ME OTHERWISE I COULD HAVE BEEN KILLED.
Electrical system, Engine, Fuel/propulsion system, Sep 15, 2020
CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.
Steering, Electrical system, Electronic stability control (ESC), Sep 8, 2020, crash
WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.
Electrical system, Sep 7, 2020
WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTING DRIVING STRANGE, VERY ROUGH. THEN THE CLIMATE CONTROL SYSTEM WAS COMPLETELY GRAYED OUT AND A MESSAGE POPPED UP ON MY DASH 'TEMPORARILY LOST COMMUNICATION WITH CLIMATE SYSTEM' WHILE THIS ERROR MESSAGE IS UP, THE WINDOWS WON'T GO DOWN OR UP, A/C OR HEAT WON'T TURN ON, DASH DOESN'T WORK AT ALL, DOORS WON'T LOCK OR UNLOCK. VERY UNSAFE!
Electrical system, Structure, Engine, Jul 27, 2020, fire
MY CAR WAS SERVICED BY KOONS FORD IN BALT, MD FROM MAY 26TH-28TH TO ADDRESS A RECALL THAT REQUIRED REMOVAL OF MY ENGINE. AFTER THE REPAIR, MY CAR SAT IN MY PARKING SPACE AT HOME THE WHOLE WEEKEND DUE TO COVID-19. ON THE FOLLOWING MONDAY, JUNE 1ST, MY CAR ENGINE EXPLODED ON I83 WHILE MY HUSBAND WAS USING MY CAR TO GO TO WORK. MY CAR WAS COMPLETELY ENGULFED IN FIRE AND TOTALED. FORTUNATELY, MY HUSBAND WAS ABLE TO QUICKLY GET MY CAR TO THE SIDE OF THE ROAD AS THE CABIN STARTED TO FILL WITH SMOKE AND JUMP OUT. KOONS FORD TOLD ME THAT THEY WOULD "SHRINK WRAP" MY CAR AT THE LOT THE POLICE HAD IT TOWED TO AND BRING IT BACK TO "INVESTIGATE HOW THE FIRE STARTED." THEY LIED AND THEN TOLD MY INSURANCE COMPANY THAT THEY DID NOT CAUSE THE FIRE. IN ADDITION, WHILE I WAS THERE WAITING IN THEIR LOBBY, THEY TOLD ME THEY WOULD "GET ME A RENTAL" IN THE MEANTIME WHILE THEY INVESTIGATE. NOT ONLY DID THEY LIE AND IMPLY I WAS RESPONSIBLE FOR CAUSING THE FIRE, THEY TRIED TO STIFF ME FOR THE COST OF THE RENTAL. ONLY AFTER I PUSHED BACK, THEY FINALLY PAID THE RENTAL BILL. MY INSURANCE COMPANY HAS PAID FOR THE COST OF MY LOST CAR WHICH I NOW AM BEARING ADDITIONAL COSTS IN MY INSURANCE COVERAGE. MY CAR HAD ONLY BEEN SERVICED BY KOONS FORD AND WAS NOT EXPERIENCING ANY PROBLEMS PRIOR TO THEM WORKING ON THE RECALL. I HAVE BEEN WITHOUT A CAR GOING ON 2 MONTHS NOW AS I CANNOT AFFORD TO TAKE ON ANOTHER 4-6 YEARS OF CAR PAYMENTS AS I WAS CLOSING ON A NEW HOME AT THE SAME TIME THE FIRE HAPPENED. I REACHED OUT TO FMC AND THEY SAID THEY WOULD HAVE SOMEONE FROM CUSTOMER SERVICE CONTACT ME WHICH ENDED UP TO BE YET ANOTHER LIE.*DT *TR
Electrical system, Jul 22, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO AND AIR CONDITIONING UNIT BECAME INOPERABLE. ADDITIONALLY, THE WINDOW SWITCH LOCKED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE WAS NOT REMEDIED. THE CONTACT STATED THAT THE FAILURE WAS INDEPENDENTLY REMEDIED AFTER ALLOWING THE VEHICLE TO REMAIN IDLING. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (225) 293-8900) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Steering, Power train, Electrical system, May 27, 2020
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Electrical system, Other or unspecified, Apr 29, 2020
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Electrical system, Visibility/wiper, Feb 22, 2020
WHEN I WENT OUT TO MY PARKED CAR IN THE DRIVEWAY THIS MORNING, ALL OF MY WINDOWS WERE DOWN. AT FIRST, I HAD THOUGHT THAT SOMEONE HAD BROKEN INTO MY CAR, AND I LOOKED FOR BROKEN GLASS, SIGNS OF FORCED ENTRY, AND MY BELONGINGS TO BE STREWN ALL OVER MY CAR. HOWEVER, THERE WAS NONE OF THE ABOVE. MY CAR WAS JUST AS IT HAD BEEN WHEN I LEFT IT AROUND 7:00 PM THE NIGHT BEFORE, AND NOTHING HAD EVEN BEEN MISPLACED FROM WHERE I HAD LEFT IT. I WAS COMPLETELY FLUMMOXED, UNTIL I DO A GOOGLE SEARCH FOR 2016 FORD FUSION ELECTRICAL PROBLEMS, AND SAW THAT THERE WERE A NUMBER OF PEOPLE THAT REPORTED VARIOUS ELECTRICAL PROBLEMS WITH MY PARTICULAR MODEL THAT RESULTED IN THEIR CAR'S WINDOWS ROLLING DOWN WITHOUT CAUSE. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME, THANKFULLY, BUT I CAN'T RISK THIS HAPPENING AGAIN, ESPECIALLY WHEN THERE'S INCLEMENT WEATHER.
Steering, Electrical system, Jan 23, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA LOCATED AT 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (470) 602-2073, WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK AND PARKING SENSOR NEEDED TO BE REPLACED. THE CONTACT VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000.
Electrical system, Jan 16, 2020
VEHICLE APIM FAILED. THIS IS CONSIDERED TO BE THE HANDSFREE OPTION FOR CELL PHONE USE, STEERING WHELL CONTTOLS, AND CELL BLUE TOOTH OPTION.
Steering, Electrical system, Electronic stability control (ESC), Dec 22, 2019
ALL OF A SUDDEN WHEN I WAS DRIVING THE POWER STEERING WENT OUT. THE TRACTION CONTROL ALSO WENT OFF AND WILL NOT COME BACK ON. I WAS ON THE HIGHWAY WHEN THIS HAPPENED AND IT WILL NOT COME BACK ON.
Electrical system, Dec 21, 2019
DASH CODE APPEARED READING UNABLE TO COMMUNICATE WITH CLIMATE CONTROL IN TURN RENDERING ALL TOUCH SCREEN APPLICATIONS AND THE ABILITY TO CONTROL ANY AND ALL OF THE VEHICLES RIGHT SIDE TO FUNCTION. ( WINDOWS, DOORS, LOCKS, ETC.) THIS HAPPENED WHILE DRIVING ON CITY STREETS AND HIGHWAY
Electrical system, Visibility/wiper, Dec 19, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. THE CONTACT STATED THAT THE DEFROSTER AND WINDOWS WERE INOPERABLE AND PROVIDED LOW VISIBILITY. IN ADDITION, THE CHECK ENGINE, SIDE IMPACT, AND ELECTRONIC MALFUNCTION WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO ROBERTS MOTORS, INC. (4350 N ALBY ST, ALTON, IL 62002, (855) 999-5497) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.
Electrical system, Engine, Fuel/propulsion system, Dec 6, 2019
MY CAR WILL SHUT DOWN AND LOSE ALL POWER WITHOUT NOTICE WHEN I'M AT HIGHWAY SPEEDS. A COMMENT COMES ON THE DASH THAT SAYS SOMETHING LIKE " TRANSMISSION IS NOT IN GEAR" OR SOMETHING LIKE THAT. I'M NOT SURE OF THE EXACT WORDS BECAUSE WHENEVER IT DOES IT I'M LOOKING TO GET TO THE FAR RIGHT LANE SO I CAN COME TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY TO COME TO A STOP, PUT THE CAR IN PARK, TURN IT OFF THEN TURN IT BACK ON. IT'S SO DANGEROUS TO HAVE THE CAR LOSE ALL POWER GOING 70 MPH. I REALLY THINK SOMETHING NEEDS TO BE DONE ON THIS BEFORE SOMEONE GETS KILLED. THIS HAS HAPPENED PROBABLY 5 DIFFERENT TIMES IN THE PAST FEW MONTHS. I DON'T HAVE THE EXACT DATES WHEN IT'S HAPPENED BUT THE LAST TIME IT DID I WAS TRAVELING IN KANSAS CITY AND THOUGHT I WAS GOING TO CAUSE A LARGE ACCIDENT TRYING TO GET MY CAR OVER TO THE SHOULDER WITHOUT POWER.
Electrical system, Engine, Oct 28, 2019
THIS IS THE 4TH TIME THIS ISSUE HAS OCCURRED. WHILE DRIVING, MY AC KICKS ON WITH NO WARNING AND I LOOSE ALL POWER TO MY CAR. IT SHUTS DOWN. THIS IS EXTREMELY DANGEROUS AND I SEE SEVERAL PEOPLE COMPLAIN ABOUT IT AND NOTHING HAS BEEN DONE AT THIS TIME. NO RESOLUTION CAN BE FOUND FOR THE PROBLEM. MY CAR SHUTS OFF ON ITS OWN AND THE ONLY WARNING I GET IS KNOWING WHEN MY RADIO CUTS OUT AND MY AC KICKS ON, GET TO THE BREAKDOWN LANE BECAUSE MY CAR IS SHUTTING DOWN.75 MPH ON THE BUSY HIGHWAY.
Steering, Electrical system, Oct 13, 2019
WHILE I WAS DRIVING THERE WERE A ISSUE THAT THE TURNING LEFT AND RIGHT DIRECTIONAL WEREN'T WORKING. NOTHING WOULD COME TO THE HUD IN THE VEHICLE NO BLINKERS NEITHER SOUND. I ASSUMED IT'S AN ELECTRICAL PROBLEM, ALSO THE CONTROLS FROM THE STEERING WHEEL DOESN'T WORK ASWELL. I'VE TAKEN IT TO THE DEALER AND THEY HAD FOUND NOTHING. THIS IS A VERY DANGEROUS DEFECT, DUE TO A SCARE OF THE STEERING WHEEL NOT FUNCTIONING AGAIN AND WHILE DRIVING AROUND THE BLINKER WON'T ACTIVATE WHEN ITS SUPPOSE TOO.
Electrical system, Structure, Oct 9, 2019
MY FORD FUSION 2016 IS HAVING A BAD ISSUE AND IT IS A DANGEROUS ONE. SO I WAS DRIVING AROUND WITH MY GRANDMOTHER AND SIBLINGS, WE HAD STOPPED BY THE SUPERMARKET TO GET SOME FOOD. AND WHEN I FINISHED PARKING MY VEHICLE BOTH DRIVER AND PASSENGER DOOR HAS OPENED EXCEPT FOR THE TWO REAR DOORS MY SIBLINGS COULDNT GET OUT THE CAR IF THE HANDLE IS PULLED OUTSIDE OF THE REAR DOOR. ITS A VERY DANGEROUS THING BECAUSE IMAGINE IF IN A CAR CRASH AND SOMEONE IS SITTING IN THE REAR SIT HOW ARE THEY GOING TO OPEN THE DOOR!?. THIS NEED A FIX.
Electrical system, Oct 8, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE ATTEMPTING TO PULL THE ELECTRICAL CHARGER OUT OF THE VEHICLE, THE CHARGER WAS EXTREMELY HOT. THE CHARGER BURNED THE CONTACT'S HAND. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DROPPED THE CHARGER AND IT LANDED ON THE REAR DRIVER'S SEAT AND BURNED A HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO KEN GARFF FORD (597 E 1000 SOUTH, AMERICAN FORK, UT 84003), BUT THEY WERE NOT ABLE TO DETERMINE WHY THE CHARGER BECAME SO HOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Electrical system, Sep 3, 2019
ATTEMPTED TO START VEHICLE, WOULD NOT START. REMOVED TRIM AND FOUND THAT THERE WAS A WIRING ISSUE FROM THE BATTERY JUNCTION BOX (BJB) TO THE STARTER. FOUND WIRING AND CONNECTOR CORRODED. TECHNICIAN HAD TO CLEAN CONNECTOR, REPAIR/REPLACE WIRE, APPLY DI-ELECTRIC GREASE. VEHICLE WAS STATIONARY AT TIME ISSUE WAS DISCOVERED.
Power train, Electrical system, Engine, Aug 13, 2019
2016 FORD FUSION MAKING LOUD RATTLING NOISE FROM ENGINE. NO CHECK ENGINE LIGHT EVER CAME ON, BUT FORD SAYING ENGINE IS CATASTROPHIC ENGINE FAILURE. CONNECTING ROD IN PISTON BROKE LOOSE. HOW DOES NO CHECK ENGINE LIGHT EVER COME ON? THIS COULD HAVE KILLED ME ON THE HIGHWAY. HOW DOES A 3 YEAR OLD CAR WITH 128,000 (MOSTLY HIGHWAY) MILES GO INTO CATASTROPHIC ENGINE FAILURE? CAR HAS BEEN METICULOUSLY MAINTAINED.
Electrical system, Jul 26, 2019
THIS IS A RECURRING PROBLEM WHICH HAS NOW HAPPENED 4 TIMES. THE ENTIRE ELECTRICAL SYSTEM GOES DOWN. THE DASH GOES DARK, THE A/C DOES NOT WORK, THE TURN SIGNALS DON'T WORK, THE DOORS AND WINDOWS WILL NOT WORK AND I CANNOT EVEN GET OUT OF THE CAR. IT DOES NOT HELP TO TURN OFF AND RESTART THE CAR, EVERYTHING WILL START WORKING EVENTUALLY ON ITS OWN. I CAN STEER AND BRAKE, BUT THAT IS ALL. THIS LAST TIME I WAS ON THE INTERSTATE AND WAS FRIGHTENED THAT I WOULD BE HIT BEFORE I COULD GET ON THE SHOULDER. WHEN I TOOK IT IN, AS USUAL, THEY COULD NOT FIND THE PROBLEM. IT WAS SUGGESTED THAT I CONTACT FORD FOR A REPLACEMENT VEHICLE. THEY DENIED MY REQUEST, SAYING I WAS OUTSIDE THE TIME PERIOD FOR FILING. THE CASE NUMBER IS FMA CAS-22012807. I BOUGHT THE CAR AT RACEWAY FORD IN HARTSVILLE, SC, WHERE I RESIDED, IN MARCH OF 2016. I FIRST HAD TROUBLE WITH IT IN JUNE, 2016 AND TOOK IT IN. THE AGAIN IN DECEMBER, 2016 AND JANUARY, 2018. I HAVE SINCE MOVED TO DES MOINES, IA AND HAD THE SAME PROBLEM AGAIN IN JULY, 2019. THE CAR HAS LESS THEN 19,000 MILES AND I FEEL VERY DANGEROUS. IN JANUARY, 2018 THEY TOLD ME THAT THEY REPLACED THE ENTIRE COMPUTER SYSTEM BUT THE PROBLEM IS STILL THERE. I HOPE THERE IS SOMETHING THAT THE NHTSA CAN HELP WITH.
Electrical system, Vehicle speed control, Engine, Jul 6, 2019
I WAS DRIVING DOWN THE HIGHWAY AND MY ENGINE LOST POWER. MY CAR WOULD NOT ACCELERATE. I COULD NOT EVEN GO THE SPEED LIMIT. THE DEALER HAD TO REPLACE THE THROTTLE BODY. FORD WAS CHANGING THESE OUT THROUGH THEIR OWN RECALL BUT THAT ENDED YEARS AGO. THIS PROBLEM IS VERY POPULAR OVER THE FORD MODELS AND COULD WIND UP KILLING SOMEBODY WHEN THE ENGINE CUTS OUT. FORD IS NOT STANDING BEHIND THE SAFETY OF THEIR CUSTOMERS AND I FEEL THE NHTSA NEEDS TO STEP IN AND MAKE THIS A MANDATORY RECALL. SOMEONE IS GOING TO DIE FROM THIS AND IT IS ALL ACROSS ALL THEIR MAKES.
Electrical system, Engine, Jun 18, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER LEAVING THE OFFICE AND WALKING TO THE VEHICLE, THE CONTACT HEARD MUSIC PLAYING IN THE VEHICLE EVEN THOUGH THE KEYS WERE ON HER PERSON AND THE VEHICLE WAS STILL LOCKED. ADDITIONALLY, ON OCCASION, THE AIR CONDITIONER, LIGHTING, AND RADIO WOULD ACTIVATE INDEPENDENTLY WITH THE IGNITION IN THE OFF POSITION AND THE DOORS LOCKED. THE VEHICLE WAS TAKEN TO KOONS FORD OF BALTIMORE (LOCATED AT 6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED DUE TO SEVERE BATTERY DRAINAGE. ALSO, THE WATER PUMP NEEDED TO BE REPLACED. THE BATTERY AND WATER PUMP WERE REPLACED, AND THE POWER TRAIN CONTROL MODULE WAS UPDATED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 69,084. THE VIN WAS NOT AVAILABLE.