2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: engine
551 reports, newest first. Show all
Engine, Mar 11, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VAUGHN AUTOMOTIVE GROUP LOCATED AT (1913 HIGHWAY 165 NORTH, OAKDALE, LA 71463, (318)491-4368) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE OIL AND THE SEALS WHICH CAUSED A MISFIRE IN THE ENGINE. THE DEALER STATED THAT THE SEALS WOULD EVENTUALLY DETERIORATE CAUSING THE ENTIRE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Electronic stability control (ESC), Engine, Feb 11, 2020
THROTTLE BODY/FUEL RAIL PRESSURE SENSOR FAILURE. I BELIEVE THAT THERE WAS A RECALL ON THIS PART FOR THE EARLIER FUSION MODELS, BUT NOT THE 2016 MODELS, AND THAT RECALL SHOULD BE UPDATED. WHILE EITHER DRIVING UNDER 40MPH OR SITTING IDLE, THE CAR'S ENGINE WOULD SHUT OFF WHILE THE ELECTRICS WOULD REMAIN ON. THIS CAN CAUSE OTHER VEHICLES TO CRASH INTO ME AND CAUSE SERIOUS INJURY OR WORSE.
Engine, Feb 11, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO OVERHEAT. THE LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY TO CHECK THE COOLANT LEVEL. THE CONTACT STATED THAT THE COOLANT LEVEL FLUCTUATED UP AND DOWN. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEAK MAY BE AT THE COOLANT RESERVOIR BUT WAS NOT CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. ADDITIONALLY, UPON START UP THE RPM REVVED UP AND THE VEHICLE VIBRATED ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS INTENDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 140,000. *DT VEHICLE WAS TAKEN TO GENGRAS FORD (PLAINVILLE, CT) TO BE DIAGNOSED. CONSUMER WAS INFORMED THAT THE CYLINDERS WERE GETTING COOLANT IN THEM WHICH WAS CAUSING ENGINE TO MISFIRE. CONSUMER STATES THAT THEY RECEIVED A RECALL NOTICE FOR THE SAME ISSUE FOR THEIR 2017 FORD FUSION TITANIUM. MANUFACTURER WAS CONTACTED AND SAID THAT THEY WOULD LOOK INTO THE ISSUE. *DL
Engine, Feb 6, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT FAILURE OCCURRED WHILE IDLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Engine, Dec 20, 2019
OUT OF NO WHERE 2.5 ENGINE BLOCK ISSUES NO ACCIDENTS MAINTENANCE STAYS UP TO DATE AT ALL TIMES DIDN'T HIT OR BUMP ANYTHING WHEN TO MY CAR ONE MORNING AND IT STARTED SOUNDING LIKE A DIESEL TRUCK WHEN IN IDLE OR PARK NOISE NOT AS LOUD WHEN N DRIVE
Engine, Dec 20, 2019, fire
TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT THE ENGINE FRACTURED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE FRONT END AND COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE, WHICH THEN CAUGHT FIRE AND EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Engine, Dec 19, 2019
ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. THIS HAS BEEN DIAGNOSED BY THE LOCAL FORD DEALER, THEY NO IT IS IN AN ISSUE AND CORRECTED THE PROBLEM IN THE 2017-PRESENT VERSIONS OF THE FUSION
Electrical system, Engine, Fuel/propulsion system, Dec 6, 2019
MY CAR WILL SHUT DOWN AND LOSE ALL POWER WITHOUT NOTICE WHEN I'M AT HIGHWAY SPEEDS. A COMMENT COMES ON THE DASH THAT SAYS SOMETHING LIKE " TRANSMISSION IS NOT IN GEAR" OR SOMETHING LIKE THAT. I'M NOT SURE OF THE EXACT WORDS BECAUSE WHENEVER IT DOES IT I'M LOOKING TO GET TO THE FAR RIGHT LANE SO I CAN COME TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY TO COME TO A STOP, PUT THE CAR IN PARK, TURN IT OFF THEN TURN IT BACK ON. IT'S SO DANGEROUS TO HAVE THE CAR LOSE ALL POWER GOING 70 MPH. I REALLY THINK SOMETHING NEEDS TO BE DONE ON THIS BEFORE SOMEONE GETS KILLED. THIS HAS HAPPENED PROBABLY 5 DIFFERENT TIMES IN THE PAST FEW MONTHS. I DON'T HAVE THE EXACT DATES WHEN IT'S HAPPENED BUT THE LAST TIME IT DID I WAS TRAVELING IN KANSAS CITY AND THOUGHT I WAS GOING TO CAUSE A LARGE ACCIDENT TRYING TO GET MY CAR OVER TO THE SHOULDER WITHOUT POWER.
Engine, Dec 4, 2019
I HAVE THE SAME ISSUE AS PREVIOUS PEOPLE. MY CAR CHECK ENGINE LIGHT CAME JULY 5, 2019 WITH THE CODE P0302 CYLINDER 2 MISFILE. I TOOK THE CAR TO THE DEALERSHIP JULY 8TH 2019 AFTER 2 WEEKS OF BEING UNABLE TO FIGURE OUT WHAT WAS WRONG THEY CALL AND TELL ME I NEED TO PAY $3,340 TO REPLACE THE HEAD GASKET BECAUSE IT WAS BLOWN. I TOWED MY CAR TO AN INDEPENDENT MECHANIC THAT WOULD FIX THE HEAD GASKET FOR HALF THE PRICE. ONCE IT WS THERE THE MECHANIC SAID THE HEAD GASKET WAS FINE AFTER $1,500 OF PARTS BEING REPLACED MY CAR STILL WOULDN'T RUN. I CONTACTED FORD CORPORATE FOR ASSISTANCE ON GETTING THE PROBLEM FIXED. MY CAR WAS TAKEN BACK TO BOB TOMES FORD THE ORIGINAL DEALER THAT SAID THE HEAD GASKET WAS BLOWN. THEY STILL INSISTED IT WAS THE HEAD GASKET AND CONTINUED TO ARGUE. ONCE CORPORATE CONTACTED THEM AND PAID FOR THE TEAR DOWN OF THE VEHICLE I WAS TOLD I NEEDED A WHOLE NEW ENGINE BECAUSE COOLANT LEAKING INTO THE CYLINDER. AFTER SPEAKING WITH OTHER DEALERSHIPS I WAS INFORMED THAT MY ENGINE IN MY FUSION HAS A DESIGN DEFECT CAUSING COOLANT TO LEAK INTO THE CYLINDER FORD IS AWARE OF THE DESIGN DEFECT AND CORRECTED THE DESIGN IN LATE 2017. HOWEVER THEY REFUSE TO ACKNOWLEDGE THAT THEY ARE RESPONSIBLE FOR THE DAMAGES ON MY CAR. MY CAR IS NOT UNDER WARRANTY ANY LONGER SO THE COST OF THE REPAIR WOULD HAVE BEEN OVER $9,000 OUT OF POCKET. FORD HAS AGREED TO HELP ASSIST WITH THE COST SINCE I HAVE DONE MY RESEARCH AND PROVEN THE PROBLEM IS A DESIGN FLAW BY FORD. I WAS TOLD 3 WEEKS AGO THAT THE ENGINES ARE ON BACK ORDER AND WOULD TAKE 5 WEEKS TO COME IN. I RECEIVED A CALL YESTERDAY THAT INFORMED ME I AM NOW LOOKING AT DECEMBER 29TH BEFORE I CAN EVEN GET THE ENGINE IN AND THAT'S NOT EVEN A SET DATE COULD BE LONGER.. FORD NEEDS TO RECALL THIS ISSUE AND STOP SCREWING THEIR CUSTOMERS OVER SINCE IT'S A DESIGN FLAW THAT CAUSED THE PROBLEM. ITS BEEN ALMOST 6 MONTHS I STILL DONT HAVE MY CAR
Engine, Nov 30, 2019
ENGINE HAS A DESIGN FLAW THAT ALLOWS COOLANT TO LEAK INTO THE CYLINDERS AND CAUSE DAMAGE REQUIRING A COMPLETE LONG BLOCK REPLACEMENT. THIS HAPPENS WHEN THE ENGINE OVERHEATS. SHOP AND EXTENDED WARRANTY COMPANY SAY THEY SEE THIS OFTEN. FORD HAS SINCE RELEASED AN UPDATED DESIGN WITHOUT THE FLAW, HOWEVER HAS DONE NOTHING FOR THOSE OWNERS THAT HAVE THE FLAW.
Engine, Oct 30, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE AND THE VEHICLE WAS OVERHEATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL 33015, (305) 707-0141) WHERE THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Electrical system, Engine, Oct 28, 2019
THIS IS THE 4TH TIME THIS ISSUE HAS OCCURRED. WHILE DRIVING, MY AC KICKS ON WITH NO WARNING AND I LOOSE ALL POWER TO MY CAR. IT SHUTS DOWN. THIS IS EXTREMELY DANGEROUS AND I SEE SEVERAL PEOPLE COMPLAIN ABOUT IT AND NOTHING HAS BEEN DONE AT THIS TIME. NO RESOLUTION CAN BE FOUND FOR THE PROBLEM. MY CAR SHUTS OFF ON ITS OWN AND THE ONLY WARNING I GET IS KNOWING WHEN MY RADIO CUTS OUT AND MY AC KICKS ON, GET TO THE BREAKDOWN LANE BECAUSE MY CAR IS SHUTTING DOWN.75 MPH ON THE BUSY HIGHWAY.
Engine, Oct 14, 2019
THE CAR WAS BROUGHT INTO DEALER FOR OVERHEATING 3 TIMES AND TWICE FOR COILS AND SPARK PLUGS REPAIR. UPON BUYING THE VEHICLE COMPLAINED OF CARE NOT STAYING IN GEAR. THE PROBLEM THEY CLAIMED WAS FIXED, BUT SEVERAL MONTHS AGAIN ISSUE CAM AGAIN. AT THAT TIME IT WAS REPAIRED UNDER RECALL. THE CAR HAS HAD SEVERAL WARRANTY REPAIRS. ONE OF THE FANS WENT OUT ON THE CAR. REPORTED AT 11 MPH CAR WAS HEATED AT 289 DEGREES. CAR WAS IN PARK WHEN IT PROCEEDED TO STILL MOVE FORWARD IN THE PARKING LOT. EMERGENCY BREAKS HAD TO BE APPLIED AND THE CARE WENT INTO SAFETY MODE AND WAS NOT DRIVEABLE. THIS HAS OCCURRED TWICE WITHIN TWO YEARS.
Engine, Oct 10, 2019
MY CAR'S ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. IT DOES NOT HAPPEN AFTER A COLD START. IT ONLY HAPPENS AFTER A WARM START. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE ENGINE STARTS TO SHAKE VIGOROUSLY AS THOUGH IT LOSES 1 OR 2 CYLINDERS. THEN IT SHUTS OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS.
Other or unspecified, Electronic stability control (ESC), Engine, Oct 4, 2019
I DRIVE A 2016 FORD FUSION SE AWD WITH THE 2.0L ECOBOOST/GTDI MOTOR. I WAS AT A GAS STATION REFUELING MY VEHICLE, WITH THE 87 OCTANE FUEL THE OEM CALLS FOR ON THE VEHICLE. I WAS ABOUT 1/4 TANK BEFORE REFUELING AND I FILLED MY TANK UNTIL FULL. UPON STARTING MY CAR, I ALWAYS TURN THE KEY RIGHT BEFORE IGNITION AND WAIT FOR THE FUEL PUMPS TO DRAW GAS TO THE MOTOR, THEN START IT. STARTED SEEMINGLY FINE, HOWEVER, WHILE I WAS RESETTING MY MILEAGE TRIP COUNTERS, I NOTICED, AND FELT MY RPM'S DROP DOWN INTO THE 300-400 AREA AND MY MOTOR SHOOK MY CAR. I KIND OF WAS SURPRISED AS MY CAR HAD NEVER DONE THIS, SO I FIGURED MAYBE IT WAS JUST AN ENGINE STUTTER. BUT THEN UPON WAITING A FEW MORE SECONDS, IT DID IT AGAIN, 4 MORE TIMES AND FELT LIKE MY MOTOR WAS READY TO STALL OUT. I WAS STILL PARKED/STATIONARY BESIDE A GAS PUMP SO I PUT THE CAR IN DRIVE TO GO PARK MYSELF IN AN ACTUAL SPOT SO I WASN'T IN THE WAY OF OTHER VEHICLES. I KEPT MY CAR RUNNING IN PARK TO SEE IF THE RPM'S WOULD DROP AGAIN, BUT UPON WAITING FIVE MINUTES, IT DID NOT. THE RPM'S WERE A BIT WOBBLY THOUGH ON THE TACHOMETER BUT DID NOT SIGNIFICANTLY DROP. NO LIGHTS ON THE DASH CAME ON. I WASN'T TAKING ANY CHANCES, I IMMEDIATELY CALLED THE DEALERSHIP TO HAVE MY CAR SERVICED. TURNS OUT, MY CANISTER PURGE VALVE WAS STUCK IN THE OPEN POSITION. SOUNDS ALL TOO FAMILIAR, ACCOUNTING THAT FORD ISSUED A RECALL FOR THE EXACT SAME ISSUE WITH MANY FORD FOCUS MODELS, WITH THE EXACT SAME MOTOR. THIS IS A SERIOUS ISSUE THAT CAN RESULT IN CRASH/INJURY OR EVEN DEATH. NO LIGHT CAME ON FOR ME AND I ONLY CAUGHT IT BECAUSE I WAS SUPERSTITIOUS ENOUGH TO BRING IT IN REGARDLESS. THIS SHOULD BE INVESTIGATED, IT IS LITERALLY THE SAME ISSUE AND I'M BAFFLED AS TO HOW HIS HASN'T BEEN MADE INTO A RECALL BY NOW. I KNOW I'M NOT THE ONLY ONE WHO HAS FACED THIS ISSUE, SO PLEASE, I ASK FOR THIS TO BE INVESTIGATED AND DEEMED A RECALL AS IT'S A BIG ISSUE.
Other or unspecified, Engine, Fuel/propulsion system, Sep 8, 2019
I HAVE A 2012 FORD FOCUS AND AS YOU KNOW A 2016 FUSION AS WELL . SHORTLY AFTER I PURCHASED MY FOCUS I RECEIVED A RECALL FOR THE PURGE VALVE A COUPLE WEEKS AGO MY CHECK ENGIN LIGHT CAME ON AND NOW IT'S DOING THE SAME DYING AT STOP LIGHTS AND EVEN ON MORE THEN ONE OCCASION EITHER DYING WHILE DRIVING OR ONE LAST NIGHT DOING 75 MPH ON FREEWAY IN THE FAST LANE WITH NO SHOULDER AND HEAVY TRAFFIC I CALLED FORD COPRPORTAT AND THEY SAID THERE WERE NO REALLS FOR THIS VEHICLE, I JUST PASSED 60,000 MILES AND NOT MY WARRANTY IS UP.
Engine, Fuel/propulsion system, Aug 21, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A STRANGE GRINDING SOUND COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. ALSO, AN ABNORMAL BURNING ODOR ENTERED THE CABIN. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, 508-473-2800) WHERE IT WAS DIAGNOSED THAT THE SOLENOID AND PURGE CONTROL FAILED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Engine, Aug 17, 2019
I WAS DRIVING ON THE HIGHWAY, SUDDENLY THE CHECK ENGINE LIGHT WAS ON ALONG WITH SUDDEN LOSE OF ENGINE POWER. THE CAR ENTER SOME KIND OF SAFE MODE THAT CAN ONLY DRIVE UNDER 25 MPH. STEERING WHEEL WAS VERY HEAVY. IT RETURNED TO NORMAL AFTER SEVERAL RESTART. CHECK ENGINE LIGHT STILL ON. WENT TO THE DEALER THE NEXT DAY. THEY TOLD ME IT IS CAUSED BY A FAULTY SENSOR OF THE THROTTLE BODY.
Power train, Electrical system, Engine, Aug 13, 2019
2016 FORD FUSION MAKING LOUD RATTLING NOISE FROM ENGINE. NO CHECK ENGINE LIGHT EVER CAME ON, BUT FORD SAYING ENGINE IS CATASTROPHIC ENGINE FAILURE. CONNECTING ROD IN PISTON BROKE LOOSE. HOW DOES NO CHECK ENGINE LIGHT EVER COME ON? THIS COULD HAVE KILLED ME ON THE HIGHWAY. HOW DOES A 3 YEAR OLD CAR WITH 128,000 (MOSTLY HIGHWAY) MILES GO INTO CATASTROPHIC ENGINE FAILURE? CAR HAS BEEN METICULOUSLY MAINTAINED.
Other or unspecified, Engine, Jul 12, 2019
WHEN ATTEMPTING TO START CAR, IT CLICKS BUT WILL NOT START. I HAD ROAD SIDE ASSISTANCE BOOT BATTERY AND GOT THE CAR TO START, I TOOK THE CAR TO AUTO ZONE TO TEST BATTERY THEY SAID BATTERY IS GOOD. WHEN I ATTEMPT TO TURN OFF THE CAR AND PUT THE CAR IN PARK I CAN REMOVE THE KEYS FROM IGNITION AND OPEN THE DOOR BUT THE CAR NEVER ACTUALLY POWERS COMPLETELY OFF, THE DASH BOARD LIGHTS ARE STILL ON AND MY CAR CHARGER IS STILL WORKING . AFTER SEVERAL ATTEMPTS OF STARTING MY CAR AND SHIFTING TO PARK IT FINALLY DOES POWER ALL THE WAY OFF.
Engine, Jul 11, 2019
COOLANT LEAKS INTO ENGINE, AM TOLD I NEED A NEW ENGINE. CAR WILL BEGIN TO VIBRATE INTERMITTENTLY. FIRST SPEEDEE MECHANIC TOLD NE THE ISSUE. TOOK IT TO FORD, THEY CLAIMED IT WAS SPARKPLUGS AND CALIPER. NEXT DAY CAR VIBRATED, TOOK IT BACK TO FORD THEY AND THEY SAID YES ITS LEAKING COOLANT INTO ENGINE.
Electrical system, Vehicle speed control, Engine, Jul 6, 2019
I WAS DRIVING DOWN THE HIGHWAY AND MY ENGINE LOST POWER. MY CAR WOULD NOT ACCELERATE. I COULD NOT EVEN GO THE SPEED LIMIT. THE DEALER HAD TO REPLACE THE THROTTLE BODY. FORD WAS CHANGING THESE OUT THROUGH THEIR OWN RECALL BUT THAT ENDED YEARS AGO. THIS PROBLEM IS VERY POPULAR OVER THE FORD MODELS AND COULD WIND UP KILLING SOMEBODY WHEN THE ENGINE CUTS OUT. FORD IS NOT STANDING BEHIND THE SAFETY OF THEIR CUSTOMERS AND I FEEL THE NHTSA NEEDS TO STEP IN AND MAKE THIS A MANDATORY RECALL. SOMEONE IS GOING TO DIE FROM THIS AND IT IS ALL ACROSS ALL THEIR MAKES.
Engine, Jul 2, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL SMOKE ODOR. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, IT REVVED. LAST WEEK, WHEN THE VEHICLE WAS STARTED, AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE ENGINE AND A SMOKE ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT STATED THAT THE FAILURE RECURRED YESTERDAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.
Other or unspecified, Engine, Jul 2, 2019
WHILE ATTEMPTING TO PULL OFF AFTER STARTING MY CAR (VEHICLE STATIONARY). THE GEAR SHIFT WOULD READ PARK ON THE DASH AND THE GEAR SHIFT WOULD NOT CHANGE REGARDLESS OF ME MOVING IT. AFTER CALLING MY MECHANIC THE INSPECTION SHOWED THE BUSHING CAME OFF. I RECEIVED A LETTER FROM FORD A FEW DAYS BEFORE ABOUT THE POTENTIAL WARNING OF THE BUSHING POSSIBLY DETERIORATING. I HAVE SPOKEN WITH MULTIPLE FORD REPS AND HAVE BEEN UNABLE TO GET AN APPOINTMENT AFTER BEING TOLD THAT WITH MY CAR BEING EFFECTED NOW, MY PROCESS OF BEING SEEN WOULD BE EXPEDITED. I WAS ALSO TOLD ABOUT HAVING RECEIVED COMPENSATION FOR A RENTAL OR LOANER CAR WHILE MY CAR IS UNABLE TO DRIVE. I THINK FORD IS GIVING ME THE RUN AROUND UNTIL THEY CAN FIND A SOLUTION BUT THAT DOES NOT CHANGE THE FACT THAT I HAVE BEEN EFFECTED TODAY. RICHMOND FORD LINCOLN REFUSED TO SERVICE ME AND TAKE MY CASE NUMBER WHILE BELITTLING CORPORATE THE ENTIRE WAY. I ALSO RECEIVED THE INCORRECT NAME FROM ONE EMPLOYEE. THIS RECALL PROCESS HAS BEEN EXCRUCIATING AND AS A FORD CONSUMER THIS BEING MY SECOND FORD. I AM DEBATING IF THE COMPANY EVEN VALUES ME, I DEFINITELY CAN'T TELL AFTER CONTINUALLY ASKING FOR AN UPDATE. THE LAST REPRESENTATIVE I SPOKE WITH SAID IT ISN'T HIS DEPARTMENT AND SOMEONE WOULD REACH OUT TO ME. HE SAID THAT THE DAY BEFORE. I DON'T KNOW WHAT MY NEXT STEPS ARE BUT FORD IS NOT ASSISTING DURING THIS RECALL SITUATION.
Engine, Jul 2, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, WHITE SMOKE EMITTED FROM THE EXHAUST TIP. THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO SIMMONS ROCKWELL FORD 7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN CYLINDER NUMBER ONE, THREE AND FOUR. THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD WAS BLOWN. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE, CASE NUMBER: CAS-21838155Y6R8W1. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.