2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: engine
551 reports, newest first. Show all
Engine, Jul 2, 2019
COOLANT LEAKS INTO ENGINE INTERMITTENTLY WHILE DRIVING THE CAR SHOOK AND VIBRATED. SPEEDEE MECHANIC FOUND THE ISSUE AND TOLD ME TAKE IT TO FORD AS IT IS THE SAME ISSUE AS FORD RECALLS ON FUSION, AND COULD CAUSE A FIRE. TOOK IT FORD, FIRST THEY SAID NO COOLANT LEAK. A WEEK LATER I TOOK IT BACK THEN THEY SAID YES COOLANT IS LEAKING INTO ENGINE AND I HAVE TO PAY FOR A NEW ENGINE.
Engine, Jun 24, 2019
WHEN I GOT HOME FROM PICKING MY FRIEND'S DAUGHTER UP FROM SCHOOL YESTERDAY, I PULLED INTO THE GARAGE AND TRIED TO PLACE MY VEHICLE IN PARK. AS MY SHIFTER WENT PAST REVERSE IT TURNED ON THE BACK UP CAMERA ON AND STAYED IN REVERSE EVEN THOUGH MY SHIFTER WAS IN PARK. I DIDN'T KNOW WHAT TO DO, I COULDN'T LET OFF THE BRAKE BECAUSE IT CONTINUED TO BACK UP WHEN I DID, SO I PUT THE EMERGENCY BRAKE ON AND TURNED THE CAR OFF. THIS COULD HAVE ENDED A LOT WORSE. IF IT WOULD HAVE HAPPENED WHILE I WAS PICKING MY FRIEND'S DAUGHTER UP FROM SCHOOL, THERE WERE KIDS EVERYWHERE AND I MIGHT NOT HAVE BEEN ABLE TO STOP MY VEHICLE. MY CAR IS A 2016 FORD FUSION TITANIUM, FORD ISSUED A RECALL NUMBERED 18S20 FOR SHIFTER CABLE BUSHINGS GOING BAD IN FORD FUSIONS BETWEEN 2013 AND 2016. I CALLED FORD BUT APPARENTLY MY CARS VIN DOESN'T QUALIFY FOR THE RECALL EVEN THOUGH THE EXACT ISSUE THAT THEY ISSUED THE RECALL FOR, HAPPENED TO MY CAR AND MY CAR IS BETWEEN THOSE YEARS LISTED. THE SHIFTER CABLE CAME OFF AND DIDN'T ALLOW MY CAR TO GO INTO PARK. THE CAR WAS STATIONARY WHEN THIS OCCURRED.
Electrical system, Engine, Jun 18, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER LEAVING THE OFFICE AND WALKING TO THE VEHICLE, THE CONTACT HEARD MUSIC PLAYING IN THE VEHICLE EVEN THOUGH THE KEYS WERE ON HER PERSON AND THE VEHICLE WAS STILL LOCKED. ADDITIONALLY, ON OCCASION, THE AIR CONDITIONER, LIGHTING, AND RADIO WOULD ACTIVATE INDEPENDENTLY WITH THE IGNITION IN THE OFF POSITION AND THE DOORS LOCKED. THE VEHICLE WAS TAKEN TO KOONS FORD OF BALTIMORE (LOCATED AT 6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED DUE TO SEVERE BATTERY DRAINAGE. ALSO, THE WATER PUMP NEEDED TO BE REPLACED. THE BATTERY AND WATER PUMP WERE REPLACED, AND THE POWER TRAIN CONTROL MODULE WAS UPDATED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 69,084. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, May 22, 2019
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Engine, May 21, 2019
WHILE IN MOTION (65 MPH) THE VEHICLES ELECTRONIC THROTTLE BODY FAILED, CAUSING THE VEHICLE TO ENTER AN EMERGENCY MODE IN WHICH THE RPMS WERE FIXED AT APPROXIMATELY 1.2K. THE ABILITY TO ACCELERATE WAS LOST COMPLETELY AND THE VEHICLE HAD TO BE COASTED OFF OF THE HIGHWAY. AN IMMEDIATE RESTART OF THE ENGINE DID NOT REMEDY THE ISSUE, BUT AFTER LEAVING THE VEHICLE OFF FOR APPROXIMATELY 5 MINUTES ON THE SIDE OF THE HIGHWAY THE ISSUE WAS RESOLVED, ALLOWING FOR FULL USE OF THE VEHICLE. AFTER THE INCIDENT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP FOR SERVICE. IT WAS DISCOVERED THAT THE THROTTLE BODY HAD "FAILED" AND NEEDED TO BE REPLACED. I KNOW THAT FORD HAS HAD AN ISSUE ON OLDER YEAR THROTTLE BODIES AND THAT A RECALL WAS ISSUED FOR THOSE. I AM HOPING THAT THESE NEWER VEHICLES WILL BE LOOKED AT, AND IF THE ISSUE IS STILL PREVALENT THE RECALL CHANGED TO INCLUDE THEM.
Other or unspecified, Engine, May 9, 2019
WHILE DRIVING TO WORK MY ENGINE LIGHT CAME ON AND THEN THE LOUD VIBRATION/HORN TYPE SOUND ENSUED. IT SOUNDS LIKE IT'S COMING FROM THE GAS TANK.
Electrical system, Engine, May 7, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND, THE WRENCH ICON AND CHECK ENGINE INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND THE VEHICLE STALLED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WAS NOTIFIED SHORTLY AFTER THE PURCHASE OF THE VEHICLE, BUT THEY COULD NOT DUPLICATE THE FAILURE OR DETERMINE THE CAUSE. THE LAST TIME THE VEHICLE STALLED, AN OFF DUTY OFFICER HAD TO ASSIST WITH MANEUVERING THE VEHICLE OFF THE ROAD WITH A DISABLED PASSENGER AND CHILD PASSENGERS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Other or unspecified, Engine, Apr 11, 2019
PUT THE VEHICLE IN PARK AND IT PROCEEDED TO CONTINUE TO DRIVE. HAD TO USE THE EMERGENCY BREAK TO STOP CAR FROM MOVING. AFTER THAT THE CAR WOULD NOT START AND IT WAS TOWED TO DEALER. IT SHOULD BE NOTED MY CAR WAS AT THE DEALER FOR MONTHS FOR THE SAME CAR AND THEY STATED THE PROBLEM WAS FIXED.
Engine, Mar 27, 2019
IN MAY OF 2017 MY TRANSMISSION WAS CAUSING MY CAR TO JERK FORWARD SEVERELY WHEN EVER I TRIED TO PUT ON THE GAS. A FORD DEALERSHIP REPLACED/FIXED MY TRANSMISSION WHICH WAS UNDER WARRANTEE AT THE TIME. NOW, LESS THEN 2 YEARS LATER AND 22,000 MILES LATER THE EXACT SAME THING IS HAPPENING AGAIN. I BROUGHT IT TO A MACHINIC WHO SAID TO FIX IT, THEY WOULD HAVE TO BASICALLY DO THE EXACT SAME THING THE FORD DEALERSHIP DID TO FIX IT BECAUSE THE TRANSMISSION IS SHOT! NOW I AM JUST OUT OF WARRANTEE I HAVE TO FOOT THE BILL. IT WAS BAD ENOUGH NEEDING A NEW TRANSMISSION JUST A YEAR AFTER GETTING THE CAR, BUT THEN NEEDING ANOTHER NEW TRANSMISSION LESS THEN 2 YEARS LATER IS NOT RIGHT? FORD HAD BEEN NO HELP!
Engine, Fuel/propulsion system, Mar 18, 2019
TWO DAYS AFTER GETTING GAS MY ENGINE LIGHT CAME ON. IT STAYED ON FOR ABOUT A WEE AND TURNED OFF. THIS KEPT HAPPENING EVERYTIME I GOT GAS S I TOOK IT TO THE DEALERSHIP AND WAS TOLD SOMETIMES THE CAP STICKS AND IT'S A COMMON THING THAT DOESNT REQUIRE ANY REPAIRS AND THEY RESET IT. THIS HAPPENED FOR ALMOST A YEAR. I TOOK IT BACK AND THIS TIME THEY CLAIM I NEEDED A NEW VAPOR MANAGEMENT VALVE. OF COURSE MY CAR IS LESS THAN 36,000 MILES BUT THE 3 YEARS ARE UP AS OF TWO MONTHS AGO. I CALLED FORD AND THEY SAID IT WAS COVERED UNDER WARRANTY BECAUSE I HAD THE PROBLEM BEFORE THE 3 YEARS. WHEN I GET TO THE DEALERSHIP TO PICK UP MY CAR THEY WANT ME TO PAY FOR THE REPAIR. I CALL FORD BACK AND ASK THEM TO SEND AN AUTHORIZATION NUMBER TO THE DEALERSHIP AND NOW ALL OF A SUDDEN IT'S NOT UNDER WARRANTY.
Other or unspecified, Engine, Mar 9, 2019
2016 FORD FUSION ES STALLS OUT DURING DRIVING DOES NOT MATTER IF VEHICLE IS STATIONARY OR IN MOTION STALLS HAVE OCCURRED IN PARKING LOTS HIGHWAYS AND ROADS THIS PROBLEM OCCURS AT RANDOM TIMES YOU MUST STOP VEHICLE PUT IN PARK AND RESTART
Steering, Service brakes, Hydraulic, Traction control system, Engine, Mar 5, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE MAKING A LEFT TURN DOWN A HILL, THE STEERING FAILED AND A LOUD ABNORMAL NOISE WAS HEARD. ALSO, WHEN BRAKING, THE VEHICLE WOULD SLOWLY DECELERATE AND REMAIN AT 0.8 RPM. FURTHERMORE, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,104.
Electrical system, Electronic stability control (ESC), Engine, Feb 16, 2019
FORD FUSION RECALL: DRIVING ON THE WAY HOME FROM THE STORE AND MY CHECK ENGINE LIGHT CAME ON ALONG WITH A WRENCH SYMBOL AND A NOTE ON MY DASH TO SEE MANUAL WHILE I WAS MAKING A RIGHT TURN I TO MY APARTMENT COMPLEX. I TOOK IT TO AUTO ZONE AND THEY STARTED IT WAS THE THROTTLE BODY AND IT NEEDED TO BE REPLACED, I TOOK IT TO FORD AFTER WHERE THEY SAID IT WAS COVERED AND TO BRING IT IN ON THE 6TH OF FEB TO HAVE IT FIX. BUT THEN WAS TOLD AFTER THEY CONFIRMED IT WAS THE THROTTLE BODY THAT IT WAS NOT COVERED. I ONLY HAD THE CAR 2 YEARS AND ITS PROBLEM AFTER PROBLEM WHICH NOTHING IS COVERED UNDER THE WARRANTY THAT I'M PAYING FOR.
Vehicle speed control, Engine, Feb 4, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. ON SEVERAL OCCASIONS, WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD THEN INDEPENDENTLY ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS SLUGGISH ON MOST OCCASIONS. ADDITIONALLY, THERE WAS AN ABNORMAL NOSING COMING FROM THE FRONT DRIVER'S SIDE WHEEL WELL. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD (LOCATED AT 5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Other or unspecified, Engine, Jan 10, 2019
WHILE ON A HILL I CAME TO A STOP AND PUT MY CAR INTO THE PARK POSITION. MY CAR STRATED TO ROLL DOWN HILL AFTER I PUT THE CAR IN PARK. I COULD NOT REMOVE THE KEY OR MOVE THE SHIFT OUT OF PARK. I HAD TO ENGAGE THE EMERGENCY BREAK TO STOP THE CAR FROM ROLLING. I HAD TO CALL FOR A TOW AND THE AFTER MY MECHANIC LOOKED FOR THE PROBLEM HE FOUND THAT THE SHIFT LINKAGE BUSHING WAS MISSING AND THE CABLE HAD DISENGAGED. AFTER CALLING THE FORD MOTOR COMPANY THEY SAID THERE IS A RECALL FOR THIS PROBLEM (RECALL # 18S20) BUT MY CAR IS NOT ON THE LIST FOR REPAIR. THE RECALL IS FOR 2013-2016 FORD FUSION SE WHICH MY CAR IS IN THIS GROUP.
Engine, Jan 8, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD HWY 20, BUFORD, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500. *BF. CONSUMER STATED VEHCILE WOULD SOMETMES STALL GOING 20MPH THIS HAS OCCURED AT LEAST 12 TIMES FROM JAN- MAR. IT OCCURS WHEN CONSUMER GETS IN THE VEHICLE AND BEGINS TO PULL OUT. IT IS GETTING HARDER TO CRANK AND SLOWER DELAY. CONSUMER TOOK IT TO THE DEALER AN BUT WAS NOT GIVEN DOCUMENTATION FOR SERVICE PERFORMED ON 4/4/19. CONSUMER HAS CONTACTED THE MANUFACTURER.*JB
Electrical system, Vehicle speed control, Engine, Nov 13, 2018
FORD FUSION ENERGI, DID ITS LOW POWERED STATE AGAIN, THIS TIME ON THE FREE WAY, DROPPING RAPIDLY FROM 75MPH TO 22MPH AND BARELY ABLE TO MAINTAIN THAT SPEED. THE DISPLAY SHOWED THE SAFETY FEATURES BECOMING DEACTIVATED. SOMETHING NEW THOUGH, THE HEADLIGHTS WENT OUT AND THE CONSOLE DIMMED AND WAS BARELY READABLE, I TURNED ON MY HAZARDS AND I HOPE THEY WHERE WORKING, EITHER WAY I WAS FORTUNATE ENOUGH TO AVOID A REAR END COLLISION AND GOT THE VEHICLE OFF THE ROAD. THIS ABOUT 7TH TIME FORD WILL WORK ON THE VEHICLE, AND ANOTHER WEEK OR MORE WITHOUT A VEHICLE, WAITING FOR THE NEXT AVAILABLE APPOINTMENT. THESE FUSIONS ARE BECOMING THE NEW FORD PINTO. I REALLY HOPE THAT SEVERAL PEOPLE DON'T HAVE TO DIE, BEFORE FORD IS FORCED TO RECALL THESE DEATH TRAPS.
Engine, Nov 2, 2018
WHEN I PUT GAS IN THE CAR, IT IS VERY HARD TO START. I HAVE TO PUMP THE GAS AND THEN REV THE ENGINE TO GET IT TO STAY ON. IF I LEAVE IT IN PARK, WITHOUT REVING THE ENGINE, IT WILL STALL OUT. ONCE I GET IT INTO DRIVE AND START MOVING, THE PROBLEM SUBSIDES. THE ONLY OTHER TIME I NOTICE IT, IS IF I AM IDLING ON A HILL. AT THAT POINT, IT WILL STALL WITHOUT CONSTANT FEATHERING OF THE GAS PEDAL. THIS SEEMS TO BE CONSISTENT WITH THE CURRENT RECALL ON SOME OF THE 2016 FORD FUSIONS, BUT MY VIN DOESNT APPEAR ON THE RECALL.
Electrical system, Engine, Nov 1, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. IN ADDITION, THE VEHICLE HAD BEEN EXTREMELY DIFFICULT TO START AFTER REFUELING. THERE WAS AN ENGINE WARNING LIGHT THAT HAD FLASHED INTERMITTENTLY AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER YET BUT HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 1-(770) 621-0200) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN ELECTRICAL SYSTEM RECALL CAMPAIGN FROM THE MANUFACTURER HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE MANUFACTURER HAD ISSUED 25 TSB ON ELECTRICAL AND 16 TSB ON THE ENGINE AND ENGINE COOLING HOWEVER, THERE WAS NO RECALL OPEN FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE OTHER THAN THE CONTACT HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Engine, Oct 29, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Engine, Oct 29, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR STATIONARY, THE VEHICLE SHUTTERED AND STALLED WITH NO WARNING. THE VEHICLE WAS TAKEN TO JOHN BLEAKLEY FORD INC (870 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 941-9000) WHERE THE ENGINE WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE REOCCURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Engine, Oct 26, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS EXITING A PARKING LOT, THE VEHICLE SUDDENLY SLOWED DOWN AND SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS DRIVEN HOME. THE CONTACT PLANNED ON TAKING THE VEHICLE TO MATTHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) ON OCTOBER 27, 2018 FOR DIAGNOSTIC TESTING. THE MANUFACTURER OFFERED TO TOW THE VEHICLE TO THE DEALER, BUT DID NOT OFFER TO PAY FOR A RENTAL. THE FAILURE MILEAGE WAS 32,390.
Engine, Fuel/propulsion system, Oct 15, 2018
AFTER PUMPING GAS MY VEHICLE WOULD NOT START. AFTER WAITING AND TRYING FOR 10 MINUTES THE VEHICLE STARTED. ABOUT TWO WEEKS LATER WHILE DRIVING A LOUD NOISE WAS COMING FROM THE LEFT SIDE OF MY VEHICLE AFTER PULLING OVER I REALIZED IT WAS COMING FROM MY GAS TANK TOOK IT BACK TO THE DEALERSHIP THEY SAID THAT THEY HAVE NEVER HEARD THAT BEFORE BUT THEY KNEW HOW TO STOP THE NOISE. WHILE DRIVING AND AT A STOP LIGHT MY VEHICLE JUST SHUT OFF WITH NO VEHICLES BEHIND ME, II PUT IT IN NEUTRAL AND IT WENT IN REVERSE AND I WAS ABLE TO PULL MY VEHICLE CLOSER TO THE CURB. COUPLE DAYS LATER MY CHECK ENGINE LIGHT CAME ON AND THE CODE WAS FOR A CANISTER PURGE VALVE. I SEE FORD HAD A RECALL IN 2015 FOR THE SAME PROBLEM WITH THE PREVIOUS MODELS. THIS IS A SAFETY CONCERN AND I AM VERY DISAPPOINTED BECAUSE I JUST PURCHASED MY VEHICLE ON MARCH 31, 2016 AND THE DEALERSHIP I PURCHASED IT FROM WAS NOT HELPFUL AND FORD DID NOTHING.
Engine, Oct 4, 2018
ON MONDAY OCTOBER 1,2018 AT 8 AM I DROVE MY KIDS TO SCHOOL, WENT TO THE GROCERY STORE, AND GAS STATION. MY CAR DROVE FINE. BY 11:00 AM I'M LEAVING HOME HEADING TO WORK AND WHILE IN MY NEIGHBORHOOD DRIVING 25 MPH MY CAR LOST ACCELERATION, BEGAN TO JERK, SHAKE REALLY BAD, AND SHUT OFF. I TURNED IT BACK ON. IT SHOOK AGAIN AND SHUT OFF. I MANAGED TO TURN THE CAR BACK ON AND SLOW ROLL INTO A PARKING SPACE. I WAITED 5 MINS STARTED THE CAR AND SLOWLY DROVE IT BACK HOME. WHEN PULLING INTO MY SPACE. THE CAR LOST ACCELERATION AND THE BRAKE PEDAL WOULD NOT PRESS DOWN. I COULD NOT BRAKE!!!! THE CAR SHUT OFF. WHILE HAVING IT INSPECTED, I STARTED IT AND NOW WHITE SMOKE COMES OUT OF THE TAILPIPE. I DRIVE THE TURNPIKE AT 80 MPH TO GET TO WORK. THIS IS A SERIOUS SAFETY ISSUE. THE CAR WOULDN'T ACCELERATE AND I COULDN'T BRAKE. I COULD HAVE LOST MY LIFE. WHAT IF I HAD MY KIDS WITH ME AND WE GOT IN A BAD ACCIDENT BECAUSE OF THIS??? THIS IS A SERIOUS ISSUE. I JUST BOUGHT THIS CAR ON APRIL 7, 2018. I'VE ONLY HAD IT 6 MONTHS AND HAD THE MAINTENANCE DONE ON IT IN JUNE. I JUST NOW NEED AN OIL CHANGE. I ONLY HAVE 66,611 MILES ON IT. I BOUGHT THE CAR AT 49,000 MILES.
Vehicle speed control, Engine, Sep 28, 2018
VEHICLE WAS IN MOTION, 12 MPH. HUSBAND MADE A LEFT TURN FROM ALMOST A STOPPING POSITION. HE PROCEEDED ABOUT ONE FOOT AND THE ENGINE STOPPED AFTER IT SPUTTERED EXTREMELY AND MADE A LOUD NOISE. THERE WAS ABSOLUTELY NO RESPONSE WHEN HE HIT THE GAS PEDAL. THE CAR WOULD NOT MOVE. IT WAS EXTREMELY DANGEROUS AS IT HAPPENED IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT ILLUMINATED WITH A WRENCH AND MESSAGE TO CHECK THE MANUAL. I TOOK THE CAR TO JERRY'S FORD ALEXANDRIA AND THEY SAID THE THROTTLE BODY HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. COST WAS $610. THEY DISCOUNTED THE PRICE TO $510 AND THREW IN A FREE OIL CHANGE AND DETAILING WHICH WAS AWESOME. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2016 FORD FUSIONS AND WONDERED WHY FORD HAS NOT ISSUED A RECALL FOR THIS DANGEROUS ISSUE OR AT LEAST INFORM OWNERS TO BEWARE. . CAR HAS ABOUT 46,800 MILES ON IT AS I BOUGHT IT JUNE 2015.