2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: engine
551 reports, newest first. Show all
Electrical system, Engine, Feb 14, 2017
I WAS DRIVING MY 2016 FORD FUSION ON THE HIGHWAY GOING APPROXIMATELY 70-75 MPH. I SUDDENLY LOST ALL POWER AND THE CAR WOULD NOT ACCELERATE. I WAS LUCKILY ABLE TO GET TO THE SHOULDER. THE ORANGE WRENCH LIGHT WAS ON, THE INSTRUMENT PANEL SAID SEE OWNERS MANUAL AND THE CAR WAS SHUDDERING AND SHAKING. IT WAS LATE AT NIGHT IN A VERY REMOTE AREA. I TURNED THE CAR OFF AND WAS ABLE TO RESTART IT AND GET TO MY DESTINATION. THE NEXT DAY THE SAME THING HAPPENED. DRIVING ON VERY REMOTE HIGHWAY GOING APPROX 75 AND CAR LOSES ALL POWER AND DIES. THIS TIME THERE WAS A TRUCK BEHIND ME AND HE HAD TO SWERVE INTO THE ONCOMING LANE TO AVOID REAR ENDING ME. I WAS ABLE TO GET OVER BUT NOT OUT OF MY LANE. CAR WAS SHUDDERING AGAIN, WARNING LIGHTS ON INSTRUMENT PANEL. CAR STARTED AFTER 2 TRIES. I HAD TO HAVE MY HUSBAND DRIVE 7 HOURS TO GET ME AND PUT THE CAR UP ON A RENTED UHAUL CAR TRANSPORT AND DRIVE 7 HRS BACK HOME TO THE DEALERSHIP. THEY SAID THE ELECTRONIC THROTTLE BODY FAILED. THIS IS A KNOWN PROBLEM. VERY VERY DANGEROUS SITUATION, AND VERY SCARY. I CALLED FORD AND THEY ARE AWARE OF THIS PROBLEM BUT HAVE NOT NOTIFIED OWNERS YET.
Engine, Dec 17, 2016
FRIDAY DECEMBER 16, 2016 - 2016 FORD FUSION HYBRID, 16,000 MILES - WHILE DRIVING AT 25 MPH ON A CITY STREET SUDDENLY THE "STOP VEHICLE NOW" WARNING DISPLAYED ON MY DASH. THE VEHICLE CAME TO A COMPLETE SLOW DOWN AND WAS IN LIMP MODE AND I WAS ABLE TO GET TO THE CURB AND STOP. I SHUT DOWN THE ENGINE BECAUSE THE MANUAL ONLY PROVIDED A VAGUE EXPLANATION (MAY BE DUE TO AN ELECTRICAL FAILURE,) AND WAITED, I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE HOME NORMALLY. NOW I DON'T HAVE ANY IDEA IF IT WILL HAPPEN AGAIN OR WHAT IS CAUSING THE PROBLEM. DRIVING IT TO THE DEALER ON MONDAY.
Engine, Fuel/propulsion system, Nov 6, 2016
FOR THE SECOND TIME MY FORD FUSION'A ELECTRONIC THROTTLE BODY MALFUNCTIONED WHILE IN TRAFFIC. THE CAR WILL NOT ACCELERATE OR MAINTAIN SPEED. DURING BOTH OCCURRENCES THE SUDDEN LOSS OF ENGINE POWER NEARLY CAUSED ME TO BE STRUCK BY OTHER VEHICLES. THE MOST RECENT OCCURRENCE HAPPENED WHILE IN BUSY INTERSTATE HIGHWAY TRAFFIC. THIS ISSUE IS WELL DOCUMENTED AND WELL KNOWN OF BY FORD AND THE NHTSA. THE FIRST TIME THIS HAPPENED THE DEALER WOULD ONLY REPROGRAM THE ECU DESPITE ME ASKING THEM ABOUT THE ETB. THE CAR IS EXTREMELY UNSAFE TO DRIVE AND SHOULD BE RECALLED IMMEDIATELY. THE NHTSA AND FORD ARE FAILING TO MEET THEIR OBLIGATION TO CONSUMER SAFETY BY PUSHING THIS ISSUE ASIDE.
Electrical system, Engine, Oct 4, 2016
THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.
Power train, Engine, Sep 22, 2016
THE VEHICLE STARTS RUNNING ROUGH, STEERING BECOMES LOOSE, THE WRENCH LIGHT COMES ON WITH THE MESSAGE 'CHECK OWNERS MANUAL', THEN THE ENGINE STALLS. THIS HAPPENS WHEN THE CAR IS IN MOTION. IT HAS HAPPENED TWICE AT LOW SPEED ~35 MPH AND ONCE AT HIGH SPEED ~70 MPH. WE HAVE HAD IT IN THE FORD DEALER TWICE. THE FIRST TIME THEY SAID THERE WAS NO CODE SO THEY COULDN'T DO ANYTHING. THE SECOND TIME THEY SAID THEY REPROGRAMMED THE PCM WITH A RECALL 16B32. I WILL DROP IT OFF THIS MORNING FOR THE 3RD TIME.
Power train, Vehicle speed control, Engine, Sep 21, 2016
I HAVE A 2016 FORD FUSION THAT I PURCHASED IN FEBRUARY OF THIS YEAR. IT HAS LOST POWER FOUR TIMES IN THE LAST THREE DAYS THAT I HAVE DRIVEN IT, TWICE IN RUSH HOUR TRAFFIC HEADING TO AND FROM DALLAS FOR WORK. A WRENCH WILL SHOW UP ON THE DASHBOARD, A MESSAGE SAYING "SEE MANUAL" WILL POP UP, AND THE VEHICLE FAILS TO ACCELERATE. I CANNOT PULL THE VEHICLE OVER OUT OF THE WAY OF ONCOMING TRAFFIC BECAUSE IT WILL NOT ACCELERATE AT ALL. I'VE TAKEN THE CAR INTO THE DEALERSHIP TWICE. THE FIRST TIME WAS THIS PAST MONDAY. I WAS TOLD THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND A NEW THROTTLE BODY AND THAT THE CAR WOULD BE FINE AFTERWARDS. ON MY WAY HOME YESTERDAY, DURING RUSH HOUR TRAFFIC ON A BUSY FOUR LANE HIGHWAY WORK NO SHOULDER TO PULL OFF ON BECAUSE OF CONSTRICTION, MY VEHICLE LOST POWER AGAIN. I WAS ABLE TO TURN THE CAR OFF AND ON AND MAKE IT TO THE DEALERSHIP. THEY REPLACED ANOTHER PART AND ONCE AGAIN TOLD ME THAT THE ISSUE WAS FIXED. MY ISSUE IS NOT WITH THE DEALERSHIP, IT IS WITH FORD MOTOR COMPANY. I HAVE CONTACTED THEM TWICE REGARDING MY VEHICLE AND I HAVE YET TO RECEIVE A CALLBACK. I PURCHASED THIS VEHICLE BRAND NEW. THE ISSUE IS A KNOWN ISSUE TO FORD, BUT THERE HAS YET TO BE A RECALL. DO I HAVE TO DIE IN MY VEHICLE ON 35E IN AN ACCIDENT BEFORE SOMEONE DOES SOMETHING ABOUT THIS? I'M AFRAID TO PUT MY CHILDREN IN THIS VEHICLE AS IT PUTS MY FAMILY'S AND MY LIFE IN IMMINENT AND SUBSTANTIAL DANGER. PLEASE HELP ME WITH THIS I ISSUE. I CAN'T CONTINUE TO DRIVE THIS VEHICLE.
Power train, Engine, Sep 15, 2016
WHILE DRIVING DOWN THE HIGHWAY IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY LOST ALL ENGINE POWER. THE ENGINE AND CAR STARTED SHAKING AND THE ENGINE IDLED BACK AND FORTH BETWEEN 1000 AND 2500 RPM'S. A MESSAGE APPEARED ON THE INFORMATION SCREEN "SEE MANUAL". THE CAR HAD NO ACCELERATION AT ALL AND I HAD TO COAST THROUGH SEVERAL LANES OF TRAFFIC TO THE SHOULDER. ALL ELECTRICAL REMAINED WORKING. JUST NO ENGINE POWER AT ALL. I SHUT THE VEHICLE OFF AND STARTED IT BACK UP, IT STRUGGLED TO START AT FIRST. WHILE DRIVING TO THE FORD DEALERSHIP FOR REPAIRS THE SAME PROBLEM OCCURRED TWICE MORE. DURING NORMAL DRIVING. NO INTENSE ACCELERATION. CRUISING TRAFFIC AT AROUND 65 MPH. IT WAS A VERY DANGEROUS SITUATION TO LOOSE ALL ACCELERATOR POWER IN THE MIDDLE OFT OF A 5 LANE HIGHWAY. I HAD SEVERAL CLOSE CALLS TRYING TO DRIFT ACROSS LANES OF TRAFFIC AS I DID NOT WANT TO USE THE BREAK AND COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. I WAS VERY AFRAID THERE WOULD BE A CRASH. SEVERAL OF MY COWORKERS THAT HAVE THE SAME VEHICLE HAVE HAD VERY SIMILAR ISSUES WITH THEIR VEHICLES. DRIVING AND SUDDEN POWER LOSS. LUCKILY NO INJURIES OR CRASHES TO DATE. APPARENTLY THERE IS A RECALL FOR THE THROTTLE BODY BUT OUR FLEET COMPANY ELEMENT NEVER RECEIVED A RECALL NOTICE, NOR PASSED THAT ONTO US.
Power train, Engine, Sep 10, 2016
THIS IS AN ISSUE THAT HAS GROWN. I HAVE DOCUMENTED PROOF THAT DATES BACK TO MARCH 2016. THIS ISSUE IS AN ESCALATION OF OLD PROBLEM THAT FORD REFUSES TO ACKNOWLEDGE IS AN ISSUE. I SAY THIS BECAUSE THERE IS NO CURRENT RECALL ON THIS ISSUE. ON 9/03/2016, I WAS DRIVING ON WEST GEORGIA RD IN SIMPONVILLE SC WHEN ALL IF A SUDDEN THE CAR JERKED. THEN A WRENCH AND CHECK ENGINE LIGHT CAME ON. I CAR STARTED TO LOSE POWER. LUCKILY, NO CAR WAS TRAILING BEHIND US OR I'M SURE IT WOULD HAVE RAN INTO THE BACK OF US. I SAY THIS BECAUSE MY FOOT WAS ON THE GAS PEDAL SO A CAR BEHIND ME WOULD NOT HAVE KNOWN TO SLOW DOWN TIL TOO LATE. I HAD JUST TAKEN MY CAR TO THE DEALERSHIP THE WEEK BEFOR FOR A SECOND TIME DUE TO CAR STALLING RIGHT AFTER A TAKE OFF FROM A STOP. EACH TIME TO BE TOLD NOTHING IS WRONG AND THE CHECK ENGINE LIGHT BE TURNED OFF. EACH TIME SERVICE PERSON SAYS BRING IT BACK IF CHECK ENGINE LIGHT STARTS BLINKING OR HAS A RED DOT BECAUSE SOMETHING THEN IS WRONG. AFTER THIS INCIDENT I MAKE A FORMAL COMPLAINT TO FORD. A MANAGER CALLS ME AND I RETURN HER CALL. SHE ASKS ABOUT WHAT HAPPENED AND I TELL HER. I ALSO TELL HER FORD HAD AN ISSUE. IT'S DANGEROUS TO DRIVE A CAR THAT AT ANYTIME MAY LOSE ACCELERATION WHILE DRIVING AND CAUSE AN ACCIDENT. I PRAY THIS DOESN'T HAPPEN TO MY FAMILY. I BOUGHT THIS CAR AFTER RESEARCHING IT WAS JUST AS GOOD AS A TOYOTA OR HONDA. SHE SUGGESTS I TAKE IT TO A DIFFERENT DEALERSHIP WHICH I SAY I ALREADY HAVE PLANS TO. BUT SHE ALSO SAY TO HAVE A TECHNICIAN RIDE WITH ME TO GIVE POINTERS ON HOW TO DRIVE TO AVOID THE STALLS. MY EXPERIENCE WAS NOT A STALL. IT WAS A LIST OF POWER WHILE DRIVING A CAR I PURCHASED NEW LESS THAN A YEAR AGO. THE 2ND DEALERSHIP SAYS IT'S A THROTTLE BODY ISSUE. IT CAN BE REPAIRED BUT APPOINTMENT NOT TIL 21ST. PLUS NO LOANER CAR. I HAVE TO WORK TO LIVE AND PAR FOR THAT CAR. FORD NEEDS A RECALL BEFORE THERE'S A DEATH.
Engine, Sep 6, 2016
2016 FORD FUSION, 2.5L ENGINE, 10,500 MILES. WHILE DRIVING STRAIGHT ON A TWO LANE ROAD, CONSTANT SPEED, 55MPH, I EXPERIENCED A SUDDEN LOSS OF POWER FOLLOWED BY THE ENGINE STALLING. ALTHOUGH THERE WERE CARS BEHIND ME I WAS ABLE TO PULL OVER TO THE SHOULDER. THE 'CHECK ENGINE' LIGHT TURNED ON, I CYCLED THE IGNITION AND WAS ABLE TO DRIVE THE VEHICLE ONCE AGAIN, ALTHOUGH THE CHECK ENGINE LIGHT WAS STILL ON. AFTER STOPPING FOR A BRIEF PERIOD, I CONTINUED ON MY JOURNEY HOME ENGINE LIGHT STILL ON. WHEN ACCELERATING ONTO THE EXPRESSWAY INTO RUSH HOUR TRAFFIC, I ONCE AGAIN EXPERIENCED A SUDDEN LOSS OF POWER FOLLOWED BY STALLING OF THE ENGINE. FORTUNATELY I WAS ABLE TO GET THE CAR TO THE RIGHT SHOULDER. I RECYCLED THE IGNITION AGAIN AND IT OCCURRED TO ME THAT I COULD DRIVE THE CAR WITHOUT STALLING ONLY BY PUSHING THE THROTTLE VERY LIGHTLY. I GOT THE CAR HOME AND TOOK IT TO THE DEALER THE NEXT DAY USING VERY LIGHT THROTTLE APPLICATION. DEALER VERIFIED ISSUE AND REPLACED THE ELECTRONIC THROTTLE BODY: "VERIFIED STALLING AND CHECK ENGINE LIGHT. IDS RETRIEVE CODE P2112, PERFORMED PPT DV, REPLACED THROTTLE BODY PER PPT. CLEARED CODE AND RETEST. SYSTEM PASSED"
Power train, Vehicle speed control, Engine, Sep 1, 2016, crash
MY 18 YEAR OLD DAUGHTER WAS DRIVING THE FUSION ATTEMPTING TO ENTER A HIGHWAY RAMP (ROUTE 22 IN SPRINGFIELD NJ) TO GO DORM SHOPPING FOR SCHOOL. UPON ENTERING THE HIGHWAY AND ACCELERATING ON THE RAMP THE VEHICLE STALLED AND BECAME UNRESPONSIVE TO ACCELERATION WHILE PRESSING DOWN IN THE PEDAL. THE VEHICLE BEHIND HER BEGAN TO ACCELERATE; THE FUSION THEN LOST ALL POWER, THE VEHICLE STUCK HER IN THE REAR AND PUSHED MY DAUGHTERS FUSION INTO AN ACTIVE LANE WITH TRAFFIC TRAVELING AT 55 MPH AND UP. THERE WAS MINOR AESTHETIC DAMAGE TO THE FUSION. BUT THAT IS NOT MY CONCERN IN THE LEAST! THE FUSION WAS STUCK ON AN ACTIVE HIGH SPEED HIGHWAY, MY DAUGHTER COULD OR SHOULD HAVE EASILY BEEN SERIOUSLY INJURED OR KILLED! THIS IS THE DEMARCATION OF A NEAR MISS! THE CHECK ENGINE LIGHT CAME ON WITH THE 'WRENCH ICON' THE VEHICLE HAD TO BE TOWED TO A LOCAL DEALER. THEN THERE ARE 100'S OF ARTICLES PERTAINING TO INJURIES AND FATALITIES DUE FAULTY THROTTLE BODIES! FORD SALES FAILED TO MENTION THAT DURING THE SALE! I STOPPED AT FORD SERVICE THIS MORNING TO ADVISE THEM OF THE DETAILS OF THE INCIDENT AND THE SERVICE ADVISOR STATED 'AH YEAH GOTTA BE THE THROTTLE BODY' 'HAPPENS ALL THE TIME' 'THERE WAS A BAD BATCH'!
Power train, Air bags, Engine, Aug 29, 2016
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE CAME TO A COMPLETE STOP, SHOOK, AND STALLED. THE VEHICLE WAS ABLE TO RESTART. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.
Vehicle speed control, Engine, Aug 29, 2016
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE DRIVING 10 MPH, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE THROTTLE BODY WAS REPLACED, BUT THE ISSUE RECURRED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,485.
Power train, Electrical system, Engine, Aug 25, 2016
LOST ALL POWER TO THE VEHICLE WHILE GOING 45 TO 50 MPH. TERRIBLE SITUATION TO BE IN AND WOULD NOT WANT THIS TO HAPPEN TO OTHERS. FORD KNOWS THIS IS AN ISSUE AND NEEDS TO DEAL WITH IT BETTER
Vehicle speed control, Engine, Aug 12, 2016
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND STALLED. THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,900.
Other or unspecified, Engine, Jul 27, 2016
ON 7/26 MY 2016 FORD FUSION ENEGERI WITH 3800 MILES ACTED ODDLY AWHILE AT A RED LIGHT. WHEN I ATTENMPED TO ACCELERATE IT SURGED FORWARD AND SOON AFTER AN ICON THAT LOOKED LIKE A SUBMARINE PPEARED ON MY DASHBOARD. I HAD JUST TAKEN THE VEHICLE IN FOR IT'S FIRST SERVICE AT 3400 MILES. THE SPECIFIC VISUAL WAS AN ENGINE LIGHT THAT LOOKED LIKE A SUBMARINE IT WAS NOT A WRENCH - WHEN I BROUGHT IT TO GALPIN FORD, WHERE I PURCHASED IT, I WAS TOLD IT WOULD BE A WEEK OR MORE BECAUSE OF A 2-STEP PROCESS TO DIAGNOSE AND WERE BACKED UP. I ASKED FOR A LOANER. THEY SAID NO. I CALLED FORD CORPORATE IF THEY COULD BE OF ASSISTANCE( THEY KNEW OF ISSUES WITH THIS MODEL) THEY CLAIMED TO NEED A DIAGNOSIS I WENT HOME AND CALLED GALPIN & FORD CUSTOMER SERVICE. THEY AT AROUND 3:00PM I WAS ADVISED BY GALPIN THAT THE VEHICLE HAD BEEN REPAIRED, IT WAS "JUST AS THEY THOUGHT"- A THROTTLE ISSUE .THEY CLAIMED TO HAVE DONE AN EEC TEST WITH CODE P2112 AND REPLACED THE THROTTLE BODY. I ASKED WHAT OTHER DIAGNOSTIC TESTS WERE PERFORMED AND WAS SAD TP SEE ONLY A BASIC "REPORT CARD" -FLUID LEVELS AND TIRE /BRAKE WEAR - WHEN DRIVING THE CAR HOME, IT WAS NOT PERFORMING THE SAME- NOT FLUID - A STRONG FLOOR VIBRATION NEAR THE ACCELERATOR, AND DRIVING VERY ROUGH. I CALLED GALPIN TO COMPLAIN INTEND TO BRING THE VEHICLE BACK TO THEM OR TO ANOTHER AUTHORIZED FORD DEALERSHIP AFTER I SPEAK TO FORD CUSTOMER SERVICE. I NEED TO HAVE THE VEHICLE THOROUGHLY INSPECTED BECAUSE I AM NOT CONVINCED THEY DID A THOROUGH INSPECTION BUT ASSUMED BECAUSE OF PRIOR THROTTLE PROBLEMS, THAT WAS THE ISSUE. CURIOUSLY WHEN RESEARCHING THE THROTTLE ISSUE, THERE ARE SPECIFIC REFERENCES TO A WRENCH ICON --- THERE WAS NEVER A WRENCH ICON ON MY DASHBOARD. IT IS EXTREMELY TROUBLING TO HAVE A NEW VEHICLE WITH ONLY 3800 MILES PERFORM SO HORRIBLY- IT DOES NOT CURRENTLY FEEL SAFE TO DRIVE
Engine, Jul 26, 2016
TOOK VEHICLE IN FOR FIRST SERVICE AT APPROXIMATELY 3400 MILES. AT APPROXIMATELY 3800 MILES VEHICLE WAS ACTING PECULIAR WHEN STOPPED AT RED LIGHT VEHICLE MADE NOISES IT HAD NEVER MADE BEFORE AND WHEN LIGHT TURNED GREEN & ACCELERATED IT SURGED. THAT IS WHEN I NOTICED A CHECK ENGINE LIGHT AND CALLED GALPIN FORED SERVICE DEPT WHERE VEHICLE WAS PURCHASED AND ROUGHT IN ASAP. THEY ARE TELLING ME IT MAY BE A WEEK OR MORE TO DETERMINE THE PROBLEM AND WERE UNWILLING TO PROVIDE LOANER. I CONTACTED FORD AND FILED A COMPLAINT WITH CORPORATE OFFICE - I WAS PROVIDED WITH CASE # CAS10146642 0 WHEN YOU GO ONLINE IT IS CLEAR THIS IS A KNOWN DEFECT WITH THE VEHICLE AND DISTURBING THAT THEY WERE UNWILLING TO PROVIDE MORE ASSISTANCE.
Engine, Jul 1, 2016
ON A CITY STREET, MY VEHICLE SUDDENLY LOST POWER--ACCELERATOR WOULD NOT WORK. CAR WAS SHUDDERING. WARNING LIGHT SHOWING A WRENCH CAME ON. ANOTHER WARNING LIGHT SHOWING AN ENGINE ALSO CAME. ON. TURNED ENGINE OFF. DROVE A SHORT DISTANCE, THEN THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO THE FORD DEALER. FORD REPLACED THE THROTTLE BODY & MOTOR ASSEMBLY UNDER WARRANTY.
Engine, Jul 1, 2016
THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.
Engine, Fuel/propulsion system, Jun 23, 2016
ON (3) SEPARATE OCCASIONS NOW MY CAR HAS STALLED OUT WHILE DRIVING ON A STREET AND GIVEN ME THE "WRENCH" CHECK OWNERS MANUAL ALERT ON THE DISPLAY. AS I DO ALL I CAN TO GET OUT OF THE LINE OF TRAFFIC AND OFF THE THE SIDE OF THE ROAD, THE CAR SPUTTERS, SHAKES AND STALLS OUT. TURN OFF THE KEY, WAIT A FEW SECONDS, OPEN AND CLOSE THE DOOR (SO ALL ELECTRONICS ARE OFF) AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON WHEN IT STARTS AND IT RUNS FINE. SOME TIMES, IT STARTS AND SHAKES AND SPUTTERS AND STALLS. ON ALL OCCASIONS, I HAVE EVENTUALLY BEEN ABLE TO GET IT TO "LIMP" HOME. THE LAST TIME (3RD TIME) I CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALER. THE SHOP TOLD ME THIS IS THE 5TH OR 6TH 2016 FORD CAR (FUSION, FIESTA OR FOCUS) THIS MONTH WITH THE SAME ISSUE. 2ND FUSION AND THE ONE PRIOR TO MINE HAD 400 MILES ON IT! THINKS IT'S EITHER THE THROTTLE BODY OR THE THROTTLE BODY POSITIONING SENSOR. HAS THROWN CODES P2111 AND P2112. (ONE MEANS FLAP IS OPEN, ONE MEANS FLAP IS CLOSED) IT'S BEEN 3 DAYS AND I HAVE JUST BEEN TOLD I'M LOOKING AT ANOTHER 6 AT A MINIMUM. (THIS IS NOT THE SHOP'S FAULT IN MY OPINION AS THEY HAVE BEEN NOTHING BUT NICE AND CONSIDERATE TO ME) DON'T KNOW WHAT THE DEAL IS BUT SOMEONE IS GOING TO GET SERIOUSLY HURT.
Engine, Jun 18, 2016
MY BRAND NEW FORD FUSION SHUT DOWN ON ME IN THE MIDDLE OF A BUSY HIGHWAY IN ATLANTA! I WAS DRIVING AND ALL OF A SUDDEN IT SLOWED DOWN AND WOULDN'T ALLOW ME TO PRESS THE GAS. THE VEHICLE STARTED SHAKING VERY BADLY AND I HAD TO FIND A WAY TO STEER THE CAR ALL THE WAY OVER TO THE SIDE OF THE HIGHWAY. THIS WAS THE WORSE AND MOST FRIGHTENING EXPERIENCE THAT I HAVE EVER HAD IN MY LIFE! I WAS TOLD THAT THIS PROBLEM WAS DUE TO A THROTTLE BODY ISSUE. I AM VERY DISAPPOINTED WITH FORD.
Engine, Jun 13, 2016
I WAS ON THE INTERSTATE. ALL OF A SUDDEN A WRENCH AND THE WORDS SEE MANUAL APPEARED. THE CAR WOULD NOT GIVE GAS (SLOWLY CUT OFF), AND CAR STARTED SHAKING. WAITED ABOUT 6 MINUTES AND GOT BACK ON THE ROAD ONLY FOR IT TO CONTINUE TO HAPPEN EVERY FEW MILES. I GOT A DIAGNOSTIC CHECK DONE AND MECHANIC TOLD ME THE CODE SAID IT WAS THE THROTTLE BODY. THE CAR IS FAIRLY NEW WITH A LITTLE OVER 10,000 MILES.
Engine, Jun 1, 2016
TRAVELING ON INTERSTATE 66 VEHICLE CHECK ENGINE LIGHT CAME ONE AND MESSAGE SAID SEE SERVICE MANUAL. LOST OF SPEED, NO ACCELERATION, AND STALLED OUT. MOVED OVER ON SHOULDER OF INTERSTATE DURING RUSH HOUR. TOWED TO DEALERSHIP. THROTTLE BODY HAD TO BE REPLACED. CAR IS JUST 6 MONTHS OLD BOUGHT IT BRAND NEW. 10,000 MILES ON THE CAR AND THIS PIECE OF EQUIPMENT ALREADY GOES OUT. SEE THIS HAS BEEN AN ISSUE IN THE PAST. NEED TO REOPEN THE INVESTIGATION ON GETTING RID OF THE ELECTRONIC THROTTLE BODY.
Electrical system, Engine, May 26, 2016
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Engine, May 1, 2016
THIS CAR HAD APPROX 2400 AT THE TIME OF INCIDENT. MY WIFE AND I WERE DRIVING THE CAR DOWN A STEEP GRADE ON 4/23/16 THE CAR CHIMED 4 0R 5 TIMES . I ASKED MY WIFE IF SHE KNEW WHAT THE SOUND WAS AND SHE SAID NO. ABOUT 5 TO 10 SECONDS LATER I TOLD MY WIFE THAT THE CAR WAS NOT RUNNING. AND I LOOKED AT THE DASH AND IT WAS BLANK. I QUICKLY PUT THE CAR IN NEUTRAL AND STARTED THE CAR. IT TURNED ON. I CONTINUED DRIVING ABOUT 300 MILES AFTER THIS INCIDENT. I BROUGHT THE CAR TO MADISON FORD IN OHIO TO BE LOOKED AT. THEY COULDNT FIND ANY CODES. THEY SENT ME HOME WITH THE CAR. THEY CALLED ME BACK ON TUES AND SAID BRING THE CAR BACK . THIS TIME THEY FOUND 6 CODES. BUT TO MY KNOWLEDGE NOTHING STATING THE PROBLEM. THEY DROVE THE CAR 60 MILES OR SO AND SAID THE CAR WAS FINE. I CALLED CLASSIC FORD IN MENTOR OH AND TALKED TO THE SERVICE ADVISOR AND INFORMED HIM I WAS BRINGING THE CAR THERE TO BE SERVICED. THE ADVISOR SAID HE WOULDNT BE WORKING 4/29 AND HE WOULD INFORM THE SERVICE MGR OF THE PROBLEM. ICALLED FRIDAY AND SPOKE TO MARK THE MGR. HE SAID HE TALKED TO THE PEOPLE AT MADISON FORD . HE TOLD ME TO BRING THE CAR IN MONDAY MAY 2 BUT WE ARE GOING TO DO THE SAME THING AND IF WE CANT FIND ANYTHING THEN THERES NOTHING WE CAN DO FOR YOU. WELL I ASKED HIM IF MADISON TOLD HIM THE CAR SHUT DOWN GOING DOWN A HILL AND HIS REPLY WAS UH NO. TODAY MAY 1 I STARTED THE CAR AND LET IT RUN FOR 3 MINS AND WITH MY WIFE IN THE CAR PULLED DOWN THE DRIVEWAY AND IT SHUT OFF AGAIN. NO CHECK ENGINE WARNING OR ANYTHING. AFTER THE FIRST INCIDENT MY WIFE SAID I WOULDVE BEEN KILLED BECAUSE I WOULDNT HAVE KNOWN TO DO WHAT YOU DID. THESE ARE SERIOUS LIFE THREATENING ISSUES AND MY WIFE AND DO NOT FEEL SAFE IN THIS CAR. ESPECIALLY WHEN THEY TELL ME THERES NOTHING WRONG WITH THIS CAR.
Engine, Fuel/propulsion system, Apr 14, 2016
LAST WEEK MY CAR ENGINE WOULD SHUT OFF WITHOUT WARNING WHEN I WAS AT A STOP LIGHT AND IDLE ABOUT TO TURN ONTO ROAD. THIS HAPPENED TWICE SO I TOOK MY CAR WHERE I PURCHASED AT RYAN FORD SEALY AND THEY HAD IT 4/6-12/2016. THEY COULDN'T FIND ANYTHING BECAUSE NO CODES OR LIGHT CAME UP. RAN VEHICLE HEALTH CHECK AND NOTHING. ACTED FINE YESTERDAY. TODAY GOING RIGHT UNDER 30 MPG AND AT THE STOP SIGN IT SHOOK BAD AND LIGHTS CAME ON. ENGINE STAYED ON BUT COULD NOT MOVE. WAITED 15 MINUTES AND LIMPED TO MY HOUSE AND HAD TOW TRUCK TAKE IT BACK TO RYAN FORD. DETERMINED AND REPLACED THROTTLE BODY.