2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: power train
316 reports, newest first. Show all
Power train, Jun 26, 2019
ON 10/2/18 MY SHIFTER CABLE BROKE AND I WAS UNABLE TO DRIVE MY CAR. THE SHIFTER WAS MOVING BACK AND FORTH BUT WAS NOT GOING INTO ANY GEARS. I CALLED THE FORD DEALERSHIP AND I HAD TO PAY TO GET MY CAR TOWED. FORD DIAGNOSED MY CAR AND SAID IT WAS BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME. THIS MAY CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. I ARGUED WITH DEALERSHIP AND FORD TO TRY AND GET THE, TO COVER REPAIR BUT WAS TOLD IT WAS NOT A RECALL ISSUE. I HAD TO PAY $431.77 CASH ON 10/6/18 TO GET SHIFTER CABLE REPLACED. ON 5/13/19, FORD FINALLY ISSUED A RECALL FOR THIS.
Power train, Other or unspecified, Jun 22, 2019
TAKATA RECALL, WHEN STATIONARY AND SHIFTING FROM PARK TO DRIVE IT IS VERY HARSH AND GRINDS (IT SOUNDS LIKE METAL ON METAL),, THEN FROM REVERSE TO DRIVE IT GRINDS EVEN MORE.
Power train, Jun 18, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER EXITING THE VEHICLE AND PLACING THE GEAR SHIFTER INTO PARK, THE VEHICLE ROLLED FORWARD. THE VEHICLE WAS TOWED TO LONGMONT FORD (LOCATED AT 235 ALPINE ST, LONGMONT, CO 80501, (720) 771-6003), BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER CABLE DETACHED FROM THE GEAR SHIFTER LEVER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Power train, Jun 12, 2019
FORD FUSION SHIFTER CABLE RECALL: MY FAMILY AND I WERE ALMOST IN A HORRIBLE ACCIDENT ON 6/3/19 DUE TO THIS RECALL THAT I HAD NO CLUE ABOUT. I WAS REVERSING OUT OF A PARKING SPOT IN A BUSY SHOPPING STRIP AND MY CAR WOULDN'T SHIFT TO DRIVE. IT APPEARED TO SHIFT, I COULD MOVE THE GEAR BUT IT ACTUALLY DIDN'T SHIFT. IT KEPT REVERSING AND I ALMOST BACKED UP INTO A CAR. I IMMEDIATELY SLAMMED ON THE BRAKES AND ATTEMPTED TO SHIFT GEARS AND NOTHING. I TRIED TO PUT IT IN PARK BUT NOTHING WORKED, IT KEPT REVERSING AND I ALMOST HIT A PEDESTRIAN. I SLAMMED ON MY BRAKES AGAIN, TURNED THE IGNITION OFF AND REMOVED THE KEYS. ONCE I REMOVED THE KEYS, I SHIFTED THE GEAR INTO PARK BUT MY CAR WAS STILL ROLLING BACKWARDS, NOT AS FAST BUT STILL ROLLING. MY HUSBAND AND MY 10 YEAR OLD SON HAD TO PUSH MY CAR INTO A SAFE AREA OF THE PARKING LOT. I IMMEDIATELY PUT THE EMERGENCY BRAKES ON AND GOT OUT. I THANK GOD ME NOR MY FAMILY OR A BYSTANDER WAS HURT OR INJURED DUE TO THIS ISSUE. THIS IS HORRIFIC. I IMMEDIATELY CALLED MY WARRANTY COMPANY, THEY ARRANGED FOR MY CAR TO BE TOWED TO THE NEAREST AUTO REPAIR SHOP. I RECEIVED THE RECALL NOTICE IN THE MAIL ON 6/5/19 AND WAS SO SHOCKED AND COULDN'T BELIEVE IT. I CONTACTED PLANET FORD IN HUMBLE, TX AND THEY ARRANGED TO TOW MY CAR FROM THE AUTO REPAIR TO THEM. MY CAR IS CURRENTLY AT PLANET FORD AND THEY ARE STATING THEY DON'T HAVE AN ACTUAL FIX YET AND THAT THEY CAN PROVIDE A TEMPORARY FIX WHICH I WOULD HAVE TO PAY OUT OF POCKET $700 SOMETHING. I ASKED MULTIPLE TIMES FOR A LOANER AND THEIR RESPONSE IS "FORD WILL NOT COVER IT". I HAVE CONTACTED FORD CORPORATION 4 TIMES AND THEY'VE BEEN NO HELP AT ALL, EACH AGENT TELLS ME SOMETHING DIFFERENT. THEY ARE BLAMING THE DEALER AND THE DEALER IS BLAMING THEM. I HAVE MISSED WORK SINCE 6/4/19 AND HAVE A LOSS OF INCOME DUE TO THIS. I'M VERY DISTURBED THAT THEY'RE NOT WILING TO ASSIST AND MORE SO THAT THEY HAVE NO DATE.
Power train, Jun 12, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE FAILED TO FULLY MOVE THE TRANSMISSION INTO THE SELECTED GEAR POSITION. AS A RESULT, THE GEAR FAILED TO SHIFT FROM DRIVE INTO PARK. THE REAR CAMERA SHOWED THAT THE GEAR HAD INADVERTENTLY GONE INTO REVERSE, WHICH ALSO SHOWED ON THE GEAR SELECTOR DISPLAY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, BUT WAS STILL UNABLE TO SHIFT THE GEAR FROM REVERSE INTO PARK. THE VEHICLE WAS TOWED TO HUNTERSVILLE FORD (13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 1-(704) 875-6547) CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE DEALER FAILED TO PROVIDE THE PART TO REPAIR THE VEHICLE. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE DEALER INDICATED THAT ONE OF TWO RECALL REPAIRS HAD BEEN PROVIDED AND FOR THE OWNER TO RETAIN THE VEHICLE. THE VEHICLE WAS DRIVEN FROM THE DEALER WITH EXTREME DIFFICULTY TO THE CONTACT'S RESIDENCE. UPON ARRIVAL, THE GEAR FAILED TO SHIFT INTO PARK FROM DRIVE. THE CONTACT HAD TO MANEUVER THE GEAR FROM REVERSE TO PARK WITH EXTREME DIFFICULTY. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Jun 7, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). DONAGHE FORD (903-441-2662, LOCATED AT 4001 INTERSTATE HWY 30, GREENVILLE, TX 75402) WAS CONTACTED AND WOULD DETERMINE IF A LOANER VEHICLE OPTION WAS AVAILABLE FOR MORE THAN A DAY. THE VEHICLE WAS STILL AT THE DEALER TO BE SERVICED AS THE DEALER KEPT FOLLOWING UP WITH NO ESTIMATED TIME FOR THE PART TO ARRIVE FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Jun 6, 2019
'TAKATA RECALL' I WAS DRIVING TO A FRIENDS HOUSE AND AS I WAS PULLING IN THEIR DRIVEWAY TO PARK. I PUSH MY GEAR TO PARK BUT MY CAR GOES IN REVERSE GEAR WHEN I PUT IT IN TO PARK GEAR AND SO I TRIED TO MOVE MY GEAR SHIFT TO THE GEAR I WANTED BUT IT WOULDN'T MOVE ANY MORE. SO I CUT MY CAR OFF AND WHEN I CUT IT OFF IT KEPT ROLLING FORWARD SO I JUST PULLED MY EMERGENCY BRAKE AND LEFT IT AS IS.
Power train, Jun 4, 2019
ON 05/24/19 I GOT IN MY CAR AS I WAS LEAVING MY WORK, IT WOULD NOT START AND KEPT GIVING ME A MESSAGE THAT THE TRANSMISSION WAS NOT ON PARK.I RELEASED THE HANDBRAKE AND THE CAR SIMPLY ROLLED BACK.AFTER SEEING THAT THE SHIFTER DIDN'T WORK WE SEARCHED ON GOOGLE AND FOUND THAT THE SHIFTER CABLE HAS A PLASTIC BUSHING THAT BREAKS AND RENDERS THE SHIFTER USELESS.IT IS A COMMON PROBLEM IN THE FUSION AND THERE ARE MANY VIDEOS SHOWING HOW TO FIX IT.WE WENT TO O'REILLY AND BOUGHT A UNIVERSAL BUSHING KIT. AFTER 2 HOURS WE FINALLY FIXED THE CAR.IT HAPPENED AGAIN ON 06/02/19 WHICH LED ME TO SEARCH MORE ABOUT THE PROBLEM AND FOUND THIS: RECALL NUMBER 18V471000 RECALL DATE 07/16/2018 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE,AND 2013-2016 FORD FUSION VEHICLES EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS.THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION.THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY,WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. CONSEQUENCE IF THE VEHICLE IS EXITED WITHOUT THE TRANSMISSION BEING IN PARK AND WITHOUT THE PARKING BRAKE BEING APPLIED,THE VEHICLE MAY UNEXPECTEDLY MOVE, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING, FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 20, 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 18S20. NOTE: OWNERS ARE DIRECTED TO USE THE PARKING BRAKE UNTIL THE RECALL REMEDY REPAIRS CAN BE MADE. THIS IS EXACTLY WHAT MY CAR HAS AND AFTER CALLING FORD THEY SAY MY CAR IN NOT PART OF THIS RECALL AND CAN'T HELP ME.
Power train, May 30, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). MCAULEY FORD (250 N EL CIRCULO AVE, PATTERSON, CA 95363, 1-(833) 768-9647) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, May 28, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY ENGAGE AND DISENGAGE. BULL VALLEY FORD (1460 S EASTWOOD DR, WOODSTOCK, IL 60098, (815) 338-6680) DIAGNOSED THAT THE BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RENDERED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 91,385.
Power train, Engine, Fuel/propulsion system, May 22, 2019
TAKATA RECALL, LOUD HUMMING/ VIBRATION NOISE APPEARS TO BE COMING FROM UNDERNEATH REAR OF VEHICLE. FIRST STARTED WHILE DRIVING ON THE STREET, PULLED OVER TO CHECK AND IT WAS WHEN THE ENGINE WOULD NOT TURN BACK ON, ENGINE LIGHT TURNED ON, AFTER THIS THE KEY FOB PUSH TO START HAS NOT BEEN WORKING AND EVERY TIME YOU PUMP GAS THE ENGINE HAS PROBLEMS TURNING ON, ONLY TURNS ON AFTER PRESSING THE GAS.
Power train, May 2, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE BUSHING DETACHED FROM THE TRANSMISSION AND CAUSED THE VEHICLE TO ROLL AWAY UNEXPECTEDLY IF THE EMERGENCY BRAKE WERE NOT ENGAGED. LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) AND MANUFACTURER STATED THAT THERE WAS NO RECALL TO COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT MADE AN APPOINTMENT WITH THE DEALER IN THE NEXT TEN DAYS. THE FAILURE MILEAGE WAS 65,000.
Power train, Mar 5, 2019
ON ONE OCCASION, THE DRIVER PUT THE CAR IN PARK BUT IT WAS ACTUALLY IN REVERSE. THE SECOND TIME IT HAPPENED, MY DAUGHTER WAS IN A MCDONALD'S DRIVE THROUGH AND THE CAR WAS IN DRIVE BUT SWITCHED OVER TO REVERSE.
Power train, Electrical system, Electronic stability control (ESC), Feb 18, 2019
TRANSMISSION SLIPPING DESPITE CAR ONLY BEING 2 YEARS OLD. IT HAS ALSO HAD ELECTRICAL ISSUES. MUST REPLACE ENTIRE TRANSMISSION
Power train, Jan 29, 2019
VEHICLE STARTED REVERSING WHILE GEAR SHIFT WAS IN DRIVE POSITION. PUT CAR BACK INTO PARK, THEN BACK INTO DRIVE VEHICLE DID NOT MOVE. TURNED VEHICLE OFF AND VEHICLE BEGAN TO ROLL WHILE IN PARK ON FLAT LEVEL GROUND. VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR SERVICE AND WAS ESTIMATED $429 FOR REPAIR OF SHIFTER CABLE BUSHING. HOWEVER I WAS INFORMED MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE OF THE MANUFACTURE DATE OF THE VEHICLE. THE IDENTICAL RECALL IS 18S20. PLEASE INVESTIGATE OTHER DATE MADE VEHICLES FOR 2016 FORD FUSION. *TR
Power train, Jan 28, 2019
TRANSMISSION SHIFTER CABLE. THE CABLE BUSHING DETACHED WHILE DRIVING. CAUSING THE CAR TO REVERSE EVEN THOU THE SELECTED GEAR WAS DRIVE.
Power train, Jan 17, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE GEAR SHIFTER DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL ALTHOUGH THE ACTUAL SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO WALNUT CREEK FORD (1800 N., MAIN ST., WALNUT CREEK, CA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CONTROL CABLE BUSHING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.
Power train, Jan 5, 2019
SHIFTER CABLE BUSHINGS BROKE/ I WAS GOING TO START. I WAS INDICATED THE TRANSMISSION WAS ON REVERSE. BUT IT WAS ON PARK ON THE DISPLAY.
Power train, Dec 27, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB
Steering, Power train, Dec 17, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Power train, Dec 12, 2018
I JUST GOT HOME PULLED IN MY DRIVEWAY. PUT THE CAR IN PARK AND REALEASED THE BRAKE. THE CAR STARTED MOVING FORWARD WHILE APPEARING TO BE IN PARK. I LOOKED AT GEARS AND CAR WAS IN SHIFT EVEN THOUGH I PUT IT IN PARK. THEN SHIFTER WAS STUCK AND WOULDN'T LET ME MOVE IT. SO I HAD TO TURN THE CAR OFF. THEN I RELEASED THE BRAKE AND IT STARTED ROLLING BACKWARDS. I HAD TO PUT THE CAR S EMERGENCY BRAKE ON. I HAD A TOW TRUCK COME TO PICK IT UP TO TOW TO THE DEALERSHIP, HE LOOKED AND CONFIRMED THAT THE GEAR BUSHING BROKE. HE DID SOMETHING MANUALLY SO HE WAS ABLE TO REVERSE THE CAR AND PULL IT ON THE TOW TRUCK. I SAW ONLINE THAT THERE IS A RECALL ON THIS EXACT THING, BUT MY CAR WASN'T ON THE RECALL WHEN IT SHOULD BE. WHAT IF I WAS ON THE FREEWAY AND IT BROKE. VERY DANGEROUS.
Power train, Dec 7, 2018
VEHICLE SHIFTS HARD AND SLIPS WHEN SHIFTING INTO 2ND AND 3RD GEARS WHEN THE TRANSMISSION IS COLD
Power train, Dec 6, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL WITHOUT WARNING. THE CONTACT SHIFTED THE GEAR INTO DRIVE AND WAS ABLE TO STABILIZE THE VEHICLE. THE CONTACT CALLED TUTTLE-CLICK FORD LINCOLN AT 949-763-4182 (LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
Power train, Nov 28, 2018
2016 FORD FUSION - PULLED INTO PARKING SPOT AT WORK, SWITCHED THE GEAR INTO PARK, LOCKED AND EXITED MY CAR. SUDDENLY, THE VEHICLE BEGAN TO ROLL IN REVERSE. I HAD TO QUICKLY UNLOCK AND GET BACK IN THE CAR TO PULL THE PARKING BREAK - THE GEAR DISPLAY ON THE DASH PANEL INDICATED NEUTRAL, BUT THE GEAR SHIFT WAS STUCK IN PARK. THE CAR COULD NOT BE MOVED, IT WAS TOWED TO DEALERSHIP - REPAIR PERFORMED 'TRANS STUCK IN PARK, BUT CAR IS ACTUALLY IN NEUTRAL, FOUND SHIFT CABLE OFF OF TRANSMISSION REPLACE SHIFT CABLE BUSHING, REATTACH SHIFT CABLE, TEST OK." CHARGED ME $99.58 PULLED PURCHASE PAPERWORK MY CAR WAS ASSEMBLED IN FLAT ROCK - MATCHES RECALL, I HAVE NOT MOVED. WHERE IS MY RECALL LETTER? MY DEALERSHIP WON'T HONOR/REIMBURSE FOR THE REPAIR WITHOUT THE RECALL LETTER. MILEAGE WAS AT 78,348.
Power train, Nov 27, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER SWITCHING THE GEAR INTO PARK, THE VEHICLE SUDDENLY BEGAN TO MOVE IN REVERSE. THE GEAR DISPLAY ON THE INSTRUMENT PANEL ALSO INDICATED THAT THE VEHICLE WAS IN REVERSE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE TRANSMISSION SHIFT CABLE HAD DETACHED FROM THE TRANSMISSION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (SUN STATE FORD, 3535 WEST COLONIAL DR, ORLANDO, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.