2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: power train
316 reports, newest first. Show all
Power train, Nov 20, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SEIZED. ALSO, THE GEAR SHIFT INDICATOR ILLUMINATED AND DISPLAYED THAT THE VEHICLE WAS IN REVERSE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO MAC HAIK LINCOLN (4506 N NAVARRO ST, VICTORIA, TX 77904, 888-253-4662) WHERE IT WAS DIAGNOSED THAT THE BUSHING TO THE SHIFTER CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Power train, Nov 19, 2018
EXTREMELY HARD SHIFTS WITH HESITATION JUST PRIOR. IHAVE TAKEN THE VEHICLE IN AND HAVE BEEN TOLD THEY CANNOT REPEAT THE PROBLEM AND THE SHIFTING IS NORMAL. (THE MILEAGE AND DATE ARE APPROXIMATE AS THE PROBLEM IS ONGOING)
Power train, Nov 17, 2018
MY VEHICLE WOULDN'T GO INTO GEAR AND AFTER LOOK AT WHY THIS HAPPENING FOUND THAT THE BUSHING THAT ATTACHES THE TRANMISSION SHIFTER CABLE TO THE TRANSMISSION DEGRADED CAUSING THIS ISSUE. ALSO, WHILE THE KEY WAS OUT OF THE IGNITION MY CAR STILL CAN MOVE WHEN IT INDICATE ON THE SHIFTER ITS IN PARK. I HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE CAR FOR NOT MOVING.
Steering, Power train, Other or unspecified, Nov 4, 2018
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Power train, Nov 4, 2018
2016 FORD FUSION. AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN
Power train, Engine, Oct 29, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL NOISE WAS DETECTED COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE HESITATED TO START. THE VEHICLE WAS TAKEN TO GENE MESSER FORD LUBBOCK (6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Power train, Oct 29, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SHIFTING TO THE PARK POSITION, THE TRANSMISSION DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE SPORTS MODE. WHEN ATTEMPTING TO EXIT THE VEHICLE THE ALARM BEGAN TO CHIME AND THE VEHICLE ERRONEOUSLY ROLLED FORWARD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 81,000.
Power train, Oct 24, 2018
I PULLED INTO THE GAS STATION PARKING LOT, AND PUT MY CAR IN PARK. I BEGAN TO GET OUT OF MY CAR AND IT STARTED ROLLING BACKWARDS. I GOT BACK IN AND FOUND THAT MY TRANSMISSION WAS STUCK IN THE NEUTRAL POSITION. I COULD NOT GET IT IN THE PARK POSITION.
Steering, Power train, Oct 22, 2018, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Power train, Fuel/propulsion system, Oct 17, 2018
CAR WILL SOUND LIKE SOMEONE IS REEVING THEIR ENGINE BEHIND ME BUT ITS THE CAR. THEN CAR WILL SHUT DOWN AS I AM DRIVING DOWN THE ROAD. EVERYTHING STILL WORKS BUT CAN NOT GET THE CAR TO MOVE. TRY TO HIT THE GAS PEDAL AND NOTHING HAPPENS. WENT TO ADVANCED AUTO AND THEY SAID IT WAS CODE P1450 THE GUY EXPLAINED IT TO ME AS THE FUEL VAPOR CANISTERS THE PURGE VALVES DOES NOT OPERATE PROPERLY RESULTING IN ABNORMAL PRESSURE CHANGES IN THE FUEL TANK.
Power train, Oct 17, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STARTING THE VEHICLE AND SWITCHING THE SHIFTER INTO REVERSE, THE TRANSMISSION WOULD NOT REMAIN IN GEAR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PARKS FORD, 3333 N. MAIN ST., GAINESVILLE, FL) WHERE IT WAS DIAGNOSED THAT THE BUSHING WIRE FROM THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN), ALTHOUGH THE FAILURE WAS THE SAME. THE FAILURE MILEAGE WAS 68,000.
Power train, Oct 17, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE CAME TO A STOP AND FAILED TO ENGAGE IN PARK. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS DRIVEN TO D-PATRICK FORD LINCOLN (1100 E WALNUT STREET, EVANSVILLE, IN 47714) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,395.
Power train, Oct 16, 2018
MY TRANSMISSION CABLE CAME OFF DUE TO PLASTIC BUSHING, THAT ATTACHES CABLE END TO TRANSMISSION SHIFTER ARM IN ENGINE COMPARTMENT. MY SHIFTER INSIDE CAR WAS IN PARK BUT TRANSMISSION WAS IN REVERSE AND ROLLED AWAY. COULD NOT START IT UNTIL I MOVED TRANSMISSION LEVER TO PARK POSITION. CHEAP PLASTIC BUSHING... NEEDS UPGRADED.
Power train, Oct 15, 2018
PROBLEM DESCRIPTION: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE, AND 2013-2016 FORD FUSION VEHICLES, EQUIPPED WITH SIX- SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. THIS ISSUE IS LISTED IN THE NHTSA CAMPAIGN NUMBER 18V-471 BUT MY VEHICLES INDIVIDUAL VIN ISN'T LISTED IN THE RECAL ALONG WITH OTHER 2016 FORD FUSIONS LISTED IN THE RECALL.
Steering, Power train, Vehicle speed control, Oct 4, 2018, crash
WHEN I WAS LEASING THIS VEHICLE THE POWER STEERING SYSTEM ASSAULT LIGHT STARTED COMING ON THEN PIWER STEERING STOPPED WORKING AND I HAD NO POWER STEERING AT ALL. MY TRANSMISSION ALSO FAILED. FORD DEALER REFUSED TO FIX IT BECAUSE I WAS OVER THE LEASE MILEAGE. I WAS SENT HOME WITH THE CAR WITHOUT POWER STEERING AND IN NEED OF TRANSMISSION REPLACEMENT. THE MECHANIC TOLD ME TO PAY THE 3.000 TO FIX IT BECAUSE I WAS RISKING MY LIFE. THE MANAGER SAID THERE WAS NOTHING HE COULD DO UNDER THE LEASE WARRANTY. BUT IT WAS A LEASE AND I DID NOT HAVE THE MONEY FOR REPAIRS. I LATER DISCOVERED 5 RECALLS FOR THE CAR. I WAS ONLY NOTIFIED OF TWO, STEERING AND TRANSMISSION. THIS WAS IN THE PAST FEW MONTHS WHEN I NO LONGER HAVE THE CAR. . ACCIDENTS OCCURRED BEFORE THE STEERING COMPLETELY FAILED. BOTH INVOLVED THE CAR MOVING WITHOUT ACCELERATING. IT WAS ON A TOWN STREET AT A LIGHT BOTH TIMES. I WAS BEHIND ANOTHER CAR BOTH TIMES AS WELL. MY CAR INSURANCE HAS GONE UP BECAUSE OF THESE ACCIDENTS AND I HAVE SEVERE BACK PAIN FROM DRIVING ALL THOSE MONTHS WITH NO POWER STEERING. BUT I HAD NO CHOICE AS A SINGLE MOTHER WORKING MANY DIFFERENT LOCATIONS REQUIRING DAILY TRAVEL. ALSO, I HAVE TO LOOK BACK FOR THE CORRECT DATE OF WHEN I BROUGHT THE CAR FOR SERVICE AND WAS REFUSED REPAIRS BY THE FORD DEALERSHIP MECHANIC DEPARTMENT WHERE I LEASED IT, EVEN THOUGH THE ISSUES WERE CAR DEFECTS. THEREFORE, I ENTERED JANUARY OF 2017, SINCE IT WAS EITHER DURING 2016 OR BEGINNING OF 2017 THAT THESE ISSUES SURFACED. ALSO, ONE OF THESE ACCIDENTS WHERE THE CAR MOVED WITHOUT ACCELERATING DID MOT INVOLVE A POLICE REPORT, ONLY THE EXCHANGE OF INSURANCE INFORMATION. THE CAR SPEED IS NOT SAVING IN THE BOX BELOW. I WAS COMING TO A STOP IN ONE ACCIDENT AND WAS STOPPED COMPLETELY DURING ANOTHER. THIS IS MY BEST RECALL OF THE INFORMATION.
Power train, Oct 1, 2018
SHIFTER CABLE COMING LOOSE WHILE PARKING MY VEHICLE, FORD DEALERSHIP SAID THERE IS NO RECALL
Power train, Sep 28, 2018
THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S20 - REPLACE SHIFTER CABLE BUSHINGS. THIS RECALL NEEDS TO BE EXPANDED TO COVER ALL FORD FUSIONS FROM 2014 - 2016 THAT WERE BUILT BETWEEN JANUARY 1, 2014 - DECEMBER 31, 2015. CURRENTLY THE RECALL ONLY COVERS THE FOLLOWING: 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 UNFORTUNATELY, MY THIS HAPPEN TO ME RECENTLY. MY VEHICLE WAS MANUFACTURED IN OCTOBER 2015 SO IT WAS NOT COVERED UNDER THE RECALL AND COST ME 220.00 TO HAVE A PLASTIC BUSHING REPLACED. LUCKY THE DAY THAT MY CAR GOT STUCK IN REVERSE WAS A DAY I DECIDED TO GO HOME INSTEAD OF TO MY APPOINTMENT WHERE I WOULD HAVE PARKED ON AN INCLINE WHERE DAMAGE WOULD HAVE OCCURRED NOT ONLY TO MY CAR, BUT TO OTHER PROPERTY, AS WELL AS, SOMEONE COULD HAVE BEEN INJURED OR KILLED. APPEARS THAT THESE BUSHINGS ARE FAILING AT AN ALARMING RATE. DEMAND A RECALL BE EXTENDED TO COVER ALL FORD FUSIONS MADE FROM ALL PLANTS FROM JANUARY 1, 2014 - DECEMBER 31, 2015 FOR - 2014 - 2016 FORD FUSIONS
Power train, Sep 28, 2018
MY SHIFTER CABLE IS DETACHED FROM MY TRANSMISSION HOWEVER MY VEHICLE IS NOT INCLUDED IN THE CURRENT RECALL.
Power train, Sep 27, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN DRIVE, IT SHIFTED OUT OF GEAR WITHOUT WARNING. THE GEAR WAS UNABLE TO MANUALLY BE MANEUVERED INTO PARK. THE CONTACT PERFORMED AN INTERIM ADJUSTMENT BY OPENING THE HOOD AND PUSHING THE LEVER NEAR THE SHIFT CABLE FORWARD TO PLACE THE GEAR IN PARK. KOONS FORD (1051 E BROAD ST, FALLS CHURCH, VA, 703-241-7250) REPLACED THE BUSHINGS CONNECTING THE SHIFT CABLE TO THE TRANSMISSION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER SUGGESTED THE DEALER REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT*JB
Power train, Sep 14, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE IGNITION ON, THE GEAR SHIFT LOCKED IN THE PARK POSITION. THE CONTACT CALLED AAA AND IT WAS DETERMINED THAT THE TRANSMISSION CABLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO WESTWAY FORD OF IRVING (801 AIRPORT FREEWAY, IRVING, TEXAS 75062, (972) 584-9033), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 76,188. THE VIN WAS INVALID.
Power train, Sep 14, 2018
FORD ISSUES TWO SAFETY RECALLS IN NORTH AMERICA 2014-16 FORD FUSION VEHICLES BUILT AT HERMOSILLO STAMPING AND ASSEMBLY PLANT BETWEEN JUNE 2, 2014 AND AUG. 31, 2015 SELECT 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 550,000 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS NOT AWARE OF ANY ACCIDENTS OR INJURIES RELATED TO THIS CONDITION. THIS HAPPEN TO ME AND NOW FORD IS NOT HONORING THE RECALL STATING IT DOES NOT APPLY TO MY VEHICLE AFTER INVESTIGATING WHICH PLANT ASSEMBLY MADE MY VEHICLE BY THE VIN NUMBER IT SHOWS...PLANT CITY: HERMOSILLO -- MANUFACTURER: FORD MOTOR COMPANY, MEXICO. .
Power train, Aug 29, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE STATIONARY, THE VEHICLE'S TRANSMISSION MALFUNCTIONED. THE CONTACTED STATED THAT THE GEAR SHIFTER ERRONEOUSLY DETECTED THAT THE VEHICLE WAS IN REVERSE WHILE IT WAS PARKED. JIM BASS FORD (4032 WEST HOUSTON HARTE EXPRESSWAY, SAN ANGELO, TEXAS 76901, (325) 949-4621) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE PART WOULD HAVE TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Power train, Aug 24, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION WAS IN A DIFFERENT GEAR THAN THE GEAR THAT WAS SELECTED BY THE CONTACT. AFTER REVERSING, THE CONTACT CHANGED THE GEAR TO DRIVE, BUT THE VEHICLE KEPT REVERSING. THE VEHICLE WAS TOWED TO SUNRISE FORD (5435 US-1, FORT PIERCE, FL 34982, (772) 461-6000) WHERE THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Aug 24, 2018
I WENT TO PUT MY CAR IN REVERSE TO BACK OUT OF A PARKING LOT AND WHEN I WENT TO PUT IT IN DRIVE THE VEHICLE DID NOT MOVE FROM REVERSE, ALMOST RESULTING IN A CRASH. I THEN TRIED TO SHIFT TO PARK AND IT STILL REMAINED IN REVERSE. I LATER TRIED TO SHIFT TO PARK AND IT STILL WOULDN'T SHIFT SO I TURNED IT OFF AND TRIED TO TURN IT BACK ON AND WOULDN'T TURN ON BECAUSE THE VEHICLE WAS NOT IN PARK. I LEFT IT IN REVERSE WITH THE PARKING BRAKE ON AND THE NEXT MORNING HAD IT TOWED TO SHAWNEE MISSION FORD.
Power train, Aug 23, 2018
YESTERDAY, I PUT MY CAR IN REVERSE TO GET OUT OF A PARKING SPACE. WHEN I SHIFTED MY AUTOMATIC INTO DRIVE, THE CAR CONTINUED TO BACK UP. I PUT MY CAR INTO PARK TO SEE WHAT WAS WRONG. ALTHOUGH MY SHIFTER WAS IN PARK, MY CAR WAS STUCK IN NEUTRAL AND BEGAN TO COAST FORWARD. I UNABLE TO GET MY CAR INTO PART. FORD SENT ME A RECALL NOTICE THAT STATES THAT THIS IS A PROBLEM (SAFETY RECALL NOTICE 18S29/ NHTSA RECALL 18V471). I HAD MY CAR TOWED TO THE NEAREST FORD DEALERSHIP (BOB DAVIDSON FORD). THE NEXT MORNING THE DEALERSHIP SERVICE DEPARTMENT CALLED AND I WOULD HAVE TO PAY $576 TO REPAIR THE FAULTY PART THAT IS SUBJECT TO THE RECALL. THAT MAKES ABSOLUTELY NO SENSE. FIRST, WHY SHOULD I HAVE TO PAY TO HAVE AN UNSAFE PART PUT IN MY CAR UNTIL THE CORRECT PART IS AVAILABLE AND WHY SHOULD I PAY FOR ANY REPAIR OF A PART THAT IS SUBJECT TO A SAFETY RECALL?