2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: power train
316 reports, newest first. Show all
Power train, Apr 5, 2022
On February 15th 2022 I experienced to failure in my powertrain system regarding the transmission center cable. I had my vehicle in park in a public lot and it began to roll away towards oncoming traffic. Thankfully I noticed and was able to get back into my vehicle and apply the emergency break before anyone was hit or injured when I looked closer I realized my gear shifter was in park but the dashboard read that my car was still in drive. When I tried to move the shifter It was completely stick in place and I had to get my vehicle towed to a Ford dealership. I spent $256.59 to have the transmission shifter cable replaced. In doing research on the issue I have learned there have already multiple recalls for this exact issue on 2016 Ford Fusion but when speaking to the dealership and looking on this website I was informed that my specific vehicle was not included in this recall therefore the repairs would not be covered. Also in my research I learned many other Ford Fusions who were not included in the recall have experienced the same exact system failure and safety concern. The Ford dealership that did the repair said it was the same part failure that resulted in the recall of the other vehicles. No warning lights messages or other signs appeared prior to the failure or notified me that a failure had occurred.
Power train, Mar 18, 2022
At a fuel stop I put shifter into park and turned off engine. When refueling was completed car would not come out of park. Dash shift indicator showed car was in neutral. Car was towed to local Ford dealer where inspection showed shifter cable had detached from transmission. The Ford dealer service department repaired the issue by replacing shift cable bushing (part number DG9Z*7K340*A) and cap (part number DG9Z*7S004*A). It is unknown if the replaced parts are available for inspection since I do not know if the service department retained them. It is unknown if components have been inspected by others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. After researching this problem this appears to be the same issue that prompted a recall of the 2016 Ford Fusion with 2.5L engine.
Power train, Mar 7, 2022
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.
Power train, Feb 28, 2022
We have a 2016 Ford Fusion. We’ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn’t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us 184.00 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I’ve had that had a transmission go early. I’ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn’t say anything. I shouldn’t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission
Power train, Feb 22, 2022
Shift cable broke. clip broke and end of cable.
Power train, Feb 16, 2022
I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.
Power train, Feb 11, 2022
Cable from gear selector and transmission failed. Car countined moving once put in park. This problem is known to affect 2016 Ford Fusions. No. No warning lamps or sounds, the car just continued to roll.
Power train, Feb 9, 2022
The shifter cable has degraded and detached from the transmission, allowing the transmission to be in a shift state other than what the shifter lever shows. Although there is an existing recall for this exact issue, my vehicle falls outside of the specified manufacture dates and Ford is unwilling to remedy the issue. As a result I need to fix the issue out of pocket in order to prevent severe injury or loss of life.
Power train, Feb 7, 2022
The shift cable clip broke and vehicle is stuck in neutral. There is a recall for this problem for ford fusion's 2013 - 2016. We have a 2016 but the vin # is not included in the recall, unsure why it is not included.
Power train, Feb 3, 2022
The contact owns a 2016 Ford Fusion. The contact stated that while in the reverse, the vehicle would move forward. The contact placed the gear shifter into drive and the vehicle stalled with the "transmission not in park" warning message on the instrument panel. The contact then placed the vehicle into the park and the vehicle began to roll backward. The contact immediately applied the parking brake and had the vehicle towed to the dealer. Once at the dealer, the vehicle was diagnosed with a defective transmission cable bushing. The contact was informed that her vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 97,000.
Power train, Jan 24, 2022
My Fusion would shift into park using the shifter, but was actually in neutral allowing the car to roll forward and backward even though the shifter was in park. It is at the dealer now and they said they shifter bushing failed. There is a recall for Fusions (reference # 19s16), but the dealer says it does not apply to my vehicle. The recall is for Fusions with the 2.5 motor and I have the 2.0 motor. However, I asked the dealer and both vehicles use the same bushing, so I think my car should be covered. Luckily no one was injured in this incident but it could have been avoided if my car was included in the recall. This occurred in Provo, UT where my son is using the car for School.
Power train, Dec 17, 2021
The contact owns a 2016 Ford Fusion. The contact stated while his wife was driving through a fast-food drive-thru, she shifted into PARK however, the gear shifted independently into neutral. The contact stated no warning light was illuminated. The contact stated that an employee from the fast-food restaurant assisted with pushing the vehicle into the parking lot. The vehicle was not drivable. The vehicle was towed to the local dealer while speaking on the phone. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V362000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
Power train, Dec 13, 2021
The contact owns a 2016 Ford Fusion. The contact stated that upon placing the gear shifter into DRIVE, the vehicle began to reverse as the instrument panel showed that the gear was in REVERSE. The contact made multiple attempts to switch the gear shifter until DRIVE appeared on the instrument panel and was able to resume normal driving. The contact then called the dealer and an appointment was scheduled to have the vehicle diagnosed. The manufacturer had been notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Power train, Nov 29, 2021
When you put it in Reverse you have to pause. If your foot is on the gas is slams into reverse and makes a terrible sound and gives you a jolt! My girlfriend has the same exact car and hers did this as well. But there was a recall on her car and she had it fixed. I looked up recalls on my car 6 months ago and there were about 8 and now there are none. Can't seem to see why!
Power train, Nov 15, 2021
The contact’s daughter owns a 2016 Ford Fusion. The contact stated that while her daughter was shifting gears, the shifter cable fractured. The vehicle was towed to an unknown local dealer and diagnosed with a deterioration of the shifter cable. The vehicle was repaired however, the failure recurred several times. The contact stated that zip ties were used to hold the shifter cable in place. The contact stated the failure was related to NHTSA Campaign Number: 18V471000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
Power train, Oct 28, 2021
The contact owns a 2016FORD Fusion. The contact stated while driving approximately 5mph when attempting to put the vehicle into drive the vehicle would not shift gears. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing shifter cable bushing bearing replaced and was repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 19V362000 (POWER TRAIN) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
Power train, Oct 5, 2021
Shifter cable link bushing broke. I noticed the problem when I got back into my car, after fueling. The car turned on. But the shifter was really loose and would not shift into drive, or any gear. I searched for the "symptom" online and found there was a recall for the bushing on the shifter link cable issue. I checked the part in my engine compartment and they separated, confirming a break In the link. I happened to be close to an auto parts store so I went and purchased the bushing. After replacing/fixing the issue next to the gas pump, I proceeded to the ford dealership so they could do a proper fix as per the recall. When I arrived at the dealership, they stated my cars VIN# was not part of the recall, which I did not understand why, since the same exact problem for the recall had just happened to my car as the other cars with the same year, model and issue as on the recall. I had the ford dealership fix the problem because I did not want to get into an accident on the road. Since as per the recall the car not being able to shift could cause a real dangerous situation.
Steering, Power train, Sep 14, 2021
I'm just wondering how it is even remotely legal to sell a vehicle, whether used or new, with current open recalls. When I purchased my vehicle through Triple J Auto in Guam, they never informed me of any open recalls when I purchased the vehicle. Technically the car was in a used status, but, coming from the Department of Highway SAFETY, it seems preposterous that you would allow any vehicle to be sold with open recalls against the vehicle. I am just looking for any information as to how this could have gone unresolved for over three years, without me just looking up the VIN on a random day. Thank you
Power train, Sep 7, 2021
Stopped at store and placed the vehicle in park. After taking foot off break vehicle rolled forward. Shifter handle was in the park position but the dash indicator showed the vehicle was in neutral. Applied the emergency break to prevent vehicle from rolling further. Attempted to shift through gear selector and back to park but the shifter handle would not move out the park position. The following recall (18S20) has been issued but according to Ford it does not apply to my vehicle. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime. Based on the number of complaints on this sight the recall affects most if not all Ford Fusions. Paid for repairs, but Ford will not reimburse cost. By the way parts totaled $7.64 small price for Ford to pay to protect its customers and the public.
Power train, Aug 31, 2021
The contact owns a 2016 Ford Fusion. The contact stated while reversing out of a parking space, the contact shifted from reverse to drive and the vehicle did not respond, and the vehicle started to roll backward. The contact depressed the brake pedal and shifted the vehicle into the park. The vehicle continued to roll backward and eventually stopped and would not move. The contact restarted the vehicle and the vehicle failed to move. The contact had the vehicle towed to the local dealer to be inspected. The vehicle was diagnosed, and the contact was informed that the shift cable bushing fractured and caused the shift cable to detach. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
Power train, Aug 23, 2021
The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 18V471000 (Power Train) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact’s wife experienced a failure while driving into work when she turned into the parking lot, placed the vehicle in park, released her foot off the brake pedal and the vehicle started to rollaway. The contact engaged the parking brake to stop the vehicle from rolling away. The vehicle was not repaired nor diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the recall was not related to the failure. The failure mileage was approximately 122,590.
Power train, Aug 11, 2021
My vehicle has suffered the same Transmission Linkage bushing problem as other Ford Fusions that have been recalled to replace the bushing. When I went to the Ford Dealership in Quincy, MA, they informed me that my 2016 Ford Fusion is not on a recall for the defective bushing since it wasn't manufactured in one of the 2 plants listed for the defective bushing recall. This needs to be addressed so that all Ford Fusions no matter where they are assembled are included in the recall. I had a private mechanic charge me to re-attached the linkage to the transmission, only to have the bushing pop off again a day later. Since then, I have re-attached the linkage a dozen times. I finally went to the Ford dealer and bought the new improved bushing and new cover cap.
Power train, Aug 11, 2021
The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime. Recall 18S20 did not apply to my vehicle but my vehicle has the same problem.
Power train, Jul 23, 2021
Plastic bushing broke off transmission linkage. This cause the car to be unable to change gears. Luckily for us it happened when we parked the car, therefore it was stuck in park and had to be towed to the dealership. If it happened while driving, might have been more dangerous. There is a recall for this, but only for 2.5l engines for some reason. I have the 1.5l engine.
Power train, Jul 12, 2021
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was in park and idling, the contact shifted the gear shifter into reverse however, the vehicle failed to respond. The contact shifted the vehicle into PARK when the vehicle started rolling backward. The parking brakes were activated to stop the vehicle. The contact inspected the vehicle and became aware that the shifter cable had detached. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 77,000.