2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: power train
316 reports, newest first. Show all
Power train, Oct 29, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE WAS SHIFTED TO SPORT MODE HOWEVER, THE INSTRUMENT CLUSTER FAILED TO REGISTER THE SHIFT. THE CONTACT PUT THE VEHICLE IN PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER FORD (5001 GLENWOOD RD BROOKLYN, NY 11234, 888-693-4582) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BUSHING NEEDED TO BE REPLACED AND A COVER ADDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO KEEP THE RECEIPT FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 85,550.
Power train, Oct 26, 2020
WHILE IN DRIVE THE TRANSMISSION STARTED MAKING WEIRD NOISES, AND ALL OF THE SUDDEN THE GEAR SHIFTING SOUNDED OFF. THIS ALL HAPPENED ON THE INTERSTATE AT ABOUT 70MPH. AFTER PARKING THE CAR AND TRYING TO PUT IT INTO REVERSE OR DRIVE THE TRANSMISSION WAS FAILING, THE SHIFTER SLID INTO ANY POSITION. THE TRANSMISSION HAS TO BE REPLACED OR REBUILT, IT'S OVER 3K TO REPAIR.
Power train, Oct 22, 2020
WHEN DRIVING DOWN THE ROAD DURING NORMAL ACTIVITY, TRANSMISSION SEEMS TO JUMP IN AND OUT OF GEAR AND CHECK ENGINE LIGHT WILL COME ON. HAS HAPPENED MULTIPLE TIMES OVER THE PAST SIX MONTHS. CAN YOU PULL OVER TO TURN THE CAR OFF AND TURN IT BACK ON? CHECK ENGINE LIGHT GOES OFF; HOWEVER, WHEN YOU ENGAGE THE TRANSMISSION SHIFTER FROM PARK TO DRIVE, THERE IS GRINDING. WHEN I LEAVE THE CAR PARKED FOR A DAY OR TWO STARTS UP AND DRIVES AS NORMAL WITHOUT CHECK ENGINE LIGHT, I HAVE TAKEN TO THE DEALERSHIP THREE TIMES TO HAVE THE ISSUE CHECKED, BUT THEY CANNOT FIND A PROBLEM WITHOUT THE ILLUMINATION OF THE CHECK ENGINE LIGHT.
Power train, Engine, Oct 9, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MESSAGE ENGINE MALFUNCTION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ROY O'BREAN FORD LOCATED AT 22201 EAST NINE MILE RD, ST. CLAIR SHORES, MI 48080 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS AVAILABLE.
Power train, Engine, Oct 3, 2020
THE ANTIFREEZE IS LEAKING INTO THE CYLINDERS, FOULING OUT THE SPARK PLUG CAUSING THE ENGINE TO MISS FIRE. WITH THIS HAPPENING, IT'S USING ANTIFREEZE BURNING IT OUT THE EXHAUST PIPE , WHICH CAUSES THE ENGINE TO OVERHEAT. PLEASE LOOK INTO THIS, I HEARD IT CAN BLOW THE ENGINE AND IT'S EXPENSIVE TO REPLACE
Power train, Sep 23, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT'S DAUGHTER STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE CHECK ENGINE AND POWERTRAIN WARNING LIGHTS WERE ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START IMMEDIATELY AFTER REFUELING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO POLLARD FRIENDLY FORD COMPANY (3301 S LOOP 289, LUBBOCK, TX 79423) WHERE THE VEHICLE WAS KEPT FOR THREE DAYS AND AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS THEN RETURNED TO THE CONTACT'S DAUGHTER. THE CONTACT STATED THAT TWO DAYS AFTER THE REPAIR, THE CHECK ENGINE ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED HER THAT THE VAPOR MANAGEMENT AND PURGE VALVES NEEDED TO BE REPLACED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Power train, Sep 22, 2020
MY 2016 FORD FUSION IS HAVING PROBLEMS WITH THE SIFTER CABLE WHERE THE CAR CAN STAY IN ANOTHER GEAR BUT THE CAR SIFTER IS IN PARK. I GOT HOME AND PUT THE CAR IN PARK AND MY CAR STARTED ROLLING BACKWARDS. THERE IS A CURRENT RECALL FOR THE SIFTER CABLE BUSHING. I LOOKED AT MY CAR SIFTER CABLE AND THE BUSHING IS GONE AND I CAN'T GET MY CAR OUT OF REVERSE. THIS IS A BIG SAFETY CONCERN AND FORD DOESN'T WANT TO DO ANY THING. I CALLED FORD FOR HELP AND THEY TOLD ME THERE IS NOTING THEY CAN DO TO HELP ME. IF THEY KNOW THEY HAVE PROBLEMS WITH THE BUSHINGS WHY DON'T THEY INCLUDE THE 1.5 ENGINE BECAUSE ACCORDING TO THEM ONLY THEY 2.5 ENGINE HAS THAT PROBLEM. I AM SCARED THAT MY CAR IS GOING TO ROLL AWAY AND HIT SOMETHING OR SOMEONE I HAVE TO HAVE MY CARS E BRAKE ON JUST TO HELP ME FEEL SAFER AROUND MY CAR.
Power train, Sep 22, 2020
TL* THE CONTACT'S SON OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND COASTED THE VEHICLE INTO A PARKING LOT AND LEFT THE VEHICLE THERE OVERNIGHT. THE NEXT DAY, THE CONTACT'S HUSBAND INSPECTED THE VEHICLE AND DROVE IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT'S HUSBAND THEN TOOK THE VEHICLE TO TRANSMISSION SHOP AND WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WHICH THE MECHANIC LINKED TO THE FAILURE. THE NEXT DAY, THE CONTACT'S HUSBAND TOOK THE VEHICLE TO FORD GROVES (501 N KINGSHIGHWAY ST, CAPE GIRARDEAU, MO 63701) WHERE THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE MECHANIC INFORMED THE CONTACT'S HUSBAND THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.
Power train, Sep 16, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE, THE GEAR SHIFTER SEIZED UPON ATTEMPTING TO PARK THE VEHICLE. SHE THEN FORCED THE SHIFTER INTO PARK HOWEVER, THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE REMAINED IN NEUTRAL. THE CONTACT'S WIFE THEN TURNED OFF THE VEHICLE AND INFORMED THE CONTACT OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED BY A LOCAL DEALER. HE WAS ALSO GIVEN A CASE NUMBER. THE CONTACT WENT TO HARRISON FORD (820 N MAIN ST, WELLINGTON, OH 44090) WHERE HE WAS INFORMED THAT THEY NEEDED TO SEE THAT THE CABLE BUSHING WAS FRACTURED IN ORDER TO DIAGNOSE THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 76,006.
Power train, Sep 14, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB
Power train, Sep 9, 2020
I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.
Power train, Engine, Aug 27, 2020
THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.
Power train, Aug 21, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.
Power train, Aug 20, 2020
ON MONDAY 08/10/2020 PARK MY VEHICLE IN THE MORNING AND THEN CAME BACK TO THE CAR IN THE AFTERNOON. IT HAD STARTED AND WAS ABLE TO MOVE THE SHIFTER BUT WITH NO RESULT FROM THE TRANSMISSION AND NO GEAR INDICATION ON DISPLAY. VEHICLE HAD TO BE TOWED AND TAKEN TO A FORD DEALERSHIP THE NEXT DAY. ADVISED THAT THE SHIFTER CABLE WAS BROKEN AND NEEDS TO BE REPLACE. WAS INFORMED THAT MY CAR WAS READY FOR PICK UP ON FRIDAY 08/15/2020. ON MONDAY 08/17/2020 HAD TAKEN VEHICLE BACK TO THE DEALERSHIP TO ADJUST SHIFTER CABLE LINKAGE BECAUSE THE SHIFTER WAS FOUND THAT IT COULD ACCIDENTALLY SHIFT INTO NEUTRAL FROM DRIVE WITH THE SMALLEST AMOUNT OF PRESSURE. DEALERSHIP VERIFIED THAT CABLE SHIFTER REQUIRED ADJUSTMENT. ON THURSDAY 08/20/2020 VEHICLE WAS COMPLETELY REPAIRED BY FORD DEALERSHIP.
Power train, Aug 18, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS IN A DRIVE THRU, SHE HAD PLACED THE VEHICLE INTO PARK AND RELEASED HER FOOT OFF THE BRAKE PEDAL. UPON RELEASING HER FOOT OFF THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING, CAUSING HER TO ABRUPTLY DEPRESS THE BRAKE PEDAL. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TOM DENCHEL FORD COUNTRY HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838) WHERE THEY STATED THAT THE TRANSMISSION BUSHING FAILED. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 102,000.
Power train, Aug 18, 2020
TL* THE CONTACT CALLED ON BEHALF OF HER GRAND-DAUGHTER WHO OWNS A 2016 FORD FUSION. AFTER TURNING INTO THE SCHOOL'S PARKING LOT AND PARKING THE VEHICLE, HER GRANDDAUGHTER PLACED THE VEHICLE IN PARK, HOWEVER THE VEHICLE ROLLED BACKWARDS. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT'S GRAND-DAUGHTER ENGAGED THE PARKING BRAKE TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT'S GRAND-DAUGHTER WAS NEARBY THE DEALER ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, SAINT JOSEPH, MO 64506) ASKED FOR ASSISTANCE. THE VEHICLE WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 72,593.
Power train, Aug 11, 2020
STOPPED CAR. SHIFTED INTO PARK, BUT CAR ROLLS. WILL NOT SHIFT INTO ANY GEAR. WILL NOT START. TOWED TO HILBISH FORD IN KANNAPOLIS, NC. DEALER SAYS IT IS THE SHIFTER CABLE BUSHING. GOOGLE SEARCH REVEALS THAT FORD HAS RECALLED FORD FUSIONS MODEL YEARS 2014-2016 FOR THIS SAME EXACT PROBLEM, YET THE DEALERSHIP SAYS MY CAR IS NOT INCLUDED IN THE RECALL AND ARE CHARGING ME OVER $300.00 FOR REPAIRS.
Power train, Engine, Aug 7, 2020
FORD DEALERSHIP IS STATING ENGINE AND TRANSMISSION NEEDS TO BE REPLACED. THEY SAID THIS IS A KNOWN ISSUE WITH THE 1.5L ENGINE AND FORD IS AWARE OF IT. THEY'VE NEVER SEEN THE TRANSMISSION GO AT THE SAME TIME. ESTIMATED REPAIRS ARE $6,300. I'M THE ORIGINAL OWNER, REGULARLY MAINTAINED, WITH 95,000 MILES ON IT. JUST TURNED 4 YEARS OLD.
Power train, Fuel/propulsion system, Aug 4, 2020
I HAVE HAD MY CAR FOR ONLY 3 MONTHS NOW. ABSOLUTELY NO SIGNS THAT ANYTHING WAS BAD OR STARTING TO GO OUT. I WAS DRIVING WITH MY DAUGHTER LEAVING THE BANK AND MY CAR DIES IN THE MIDDLE OF THE RD IN A CURVE!!! THE WRENCH TOOL LIGHT POPS UP AND SAYS SEE OWNER MANUAL/ IN THE MANUAL THIS INDICATES A POWER TRAIN/ AWD PROBLEM. THE CAR WHEN STARTED IDLES VERY ROUGH AND DOESN'T WANT TO ACCELERATE. I HAVE READ OTHER COMPLAINTS THAT IS EXACTLY LIKE MINE WITH THE 2016 FORD FUSION. I AM A SINGLE MOM OF 4 AND ONLY HAVE THIS CAR. I AM GETTING IT TO A MECHANIC TO SEE WHAT SHOWS UP. FROM WHAT I HAVE SEEN ON OTHER COMPLAINTS IT HAS TO DO WITH FAILURE OF THE THROTTLE BODY SENSOR! HAD SOMEONE BEEN BEHIND ME WE COULD'VE BEEN HIT DUE TO THE CAR STALLING IN THE RD! LUCKILY I WAS GOING DOWN HILL AND WAS ABLE TO COAST ONTO A SIDE ROAD!! THANK GOD! MANY OTHER CARS THE SAME AS MINE ARE EXPERIENCING THIS! PLEASE INVESTIGATE THIS PROBLEM AND RECALL THE PARTS ASSOCIATED WITH IT!! THIS IS EXTREMELY DANGEROUS ESPECIALLY WHERE I LIVE( MOUNTAINS) WITH WINDING ROADS AND LESS VISIBILITY FOR A CAR BEHIND ME IF I STALL OUT IN A CURVE LIKE I DID TODAY! I WAS DRIVING ON A SECONDARY ROAD WHEN THIS HAPPENED, NEAR THE MAIN ROAD.
Power train, Jul 30, 2020, crash
MY 2016 FORD FUSION TITANIUM ROLLED AWAY FROM WHERE IT WAS PARKED ON A FLAT CONCRETE SURFACE. IT WENT DOWN THE DRIVEWAY, ACROSS THE STREET, AND APPROXIMATELY 30 TO 40 FEET INTO A WOODEN AREA BEFORE TREES STOPPED IT. THE CAR NEEDS THE KEY IN CLOSE ENOUGH PROXIMITY TO START. THE KEY WAS IN MY PURSE IN MY HOUSE. THE CAR, WHEN ON, NEEDS TO HAVE THE BRAKE COMPRESSED TO TAKE IT FROM PARK TO DRIVE OR PARK TO REVERSE OR PARK TO ANY OTHER GEAR. SO, NO KEY. NO COMPRESSED BRAKE. NO MANUAL CHANGE OF GEARS. YET, IT STILL ROLLED AWAY. SOMETHING HAPPENED WITH THE GEAR SHIFTER. YOU DON'T HAVE TO HAVE THE KEY IN OR BY THE CAR. IT DOESN'T HAVE TO BE STARTED. YOU DON'T HAVE TO HAVE YOUR FOOT ON THE BRAKE. AND IT GOES OUT OF PARK TO ANY OTHER GEAR. NO KEY. NOT ON. NO BRAKE. I HAD THE NC HIGHWAY PATROL COME AND THE OFFICER DID A REPORT. I HAVE CONTACTED MY INSURANCE COMPANY.
Power train, Jul 23, 2020
I BACKED MY VEHICLE OUT OF THE DRIVEWAY AT 4408 ALAN KENT DR, KILLEEN, TX, I THEN PROCEEDED TO PUT IT IN DRIVE WHEN IT WOULD NOT GO BEYOND NEUTRAL. MY CAR HAD TO BE TOWED BACK TO MY RESIDENCE.
Power train, Jul 21, 2020
I WAS AT THE GAS STATION WHEN I GOT OUT OF MY CAR AFTER TURNING IT OFF WHILE I WENT INSIDE TO PAY. I WAS MOVING SWIFTLY BECAUSE I HAD TO GET BACK TO WORK. I LOOKED OUTSIDE AND MY CAR HAD ROLLED AWAY FROM THE PUMP, NEARLY IN THE CITY STREET BEFORE I REACHED IT. I IMMEDIATELY RAN OUTSIDE AFTER IT, HOPPED IN & PUT MY FOOT ON THE BRAKE. I WAS CONFUSED WHEN I SAW THE GEAR STILL IN PARK.. IT WAS THEN THAT I LOOKED AT THE DASH AND SAW IT WAS STUCK IN NEUTRAL. SOME GUYS HELPED ME PUSH IT BACK TO THE PUMP AND I HAD TO PUT THE PARKING BRAKE ON IN ORDER TO KEEP IT FROM ROLLING AGAIN. A NEARBY MECHANIC LOOKED UNDER MY HOOD AND DISCOVERED THAT THE 'SHIFTER CABLE BUSHING' HAD DEGRADED. I CALLED FORD AND SET UP AN APPOINTMENT. THE PROBLEM WAS STILL NOT FIXED
Power train, Jul 10, 2020
TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT HER SISTER ATTEMPTED TO PLACE THE GEAR SHIFTER INTO REVERSE HOWEVER, THE INSTRUMENT PANEL DISPLAYED THAT THE VEHICLE WAS IN NEUTRAL. THE GEAR SHIFTER WAS PLACED IN PARK HOWEVER, THE INSTRUMENT PANEL DISPLAYED VEHICLE WAS STILL IN NEUTRAL. THE CONTACT'S SISTER TURNED THE VEHICLE OFF AND REMOVED THE KEY FROM THE IGNITION AND THE VEHICLE STARTED ROLLING BACKWARDS. THE PARKING BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE CONTACT'S SISTER CALLED CRESCENT FORD, INC (100 OLD WINSTON RD, HIGH POINT, NC 27265, (336) 869-2181) WHERE SHE WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,240. *BF *AS
Power train, Vehicle speed control, Other or unspecified, Jul 1, 2020
AT RANDOM TIMES WHEN THE CAR IS DEPARTING ON CITY STREETS OR HIGHWAY, THE CAR WOULD STOP SHIFTING OUT OF SECOND GEAR. I WOULD MANUALLY SHIFT IT TO NEUTRAL THEN BACK TO DRIVE AND IT WOULD DRIVE NORMAL THROUGH THE FIRST GEAR THEN SHIFT TO SECOND GEAR AND STAY IN SECOND GEAR UNTIL I STOP AND REPEAT THE PROCESS, FIRST GEAR THEN SECOND GEAR THEN STUCK AND REPEAT. NO ONE HAS BEEN ABLE TO FIND OUT WHAT'S WRONG WITH MY CAR'S DRIVETRAIN SYSTEM. MULTIPLE CERTIFIED MECHANICS HAVE INFORMED ME TO CONTACT FORD FOR RECALLS ON THIS CAR'S POWERTRAIN SYSTEM HOWEVER FORD SAYS THEY HAVE NO RECALLS ON THIS MODEL. THIS SEEMS LIKE A MANUFACTURING DEFECT AND IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS UNEXPECTEDLY AT RANDOM TIME.
Power train, Jun 10, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPOT, SHE ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE HOWEVER, THE VEHICLE STALLED AND FAILED TO MOVE FORWARD. THE CONTACT USED ZIP TIES TO SECURE THE GEAR SHIFTER IN DRIVE AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209 803-254-4000) WAS CONTACTED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF $500 TO REPLACE THE SHIFTER CABLE AND BUSHING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.