2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: power train
316 reports, newest first. Show all
Power train, Jun 9, 2020
CSR WAS MOVING, I MADE A TURN THEN IT WAS DRIVING WEIRD. CAR ENGINE WOULD REV WHEN GAS PEDAL IS PRESSED, BUT WOULD BARELY GO THEN AFTER A MINUTE IT WOULD NOT GO AT ALL ANYMORE, LITTLE WRENCH LIGHT SHOWED UP. TRANSMISSION IS WHAT THE MECHANIC SAID IS THE PROBLEM . CODE READS THAT THE RATIO OF THE THIRD GEAR IS INCORRECT. *TR
Power train, May 29, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE SHIFT INDICATOR FAILED TO REGISTER THE CORRECT GEAR. GREENWAY FORD LOCATED AT 9001 EAST COLONIAL DRIVE ORLANDO, FL 32817, 888-984-4895, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) NOR 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Steering, Power train, Electrical system, May 27, 2020
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Power train, Engine, May 21, 2020
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Power train, May 15, 2020
TL* THE CONTACT OWNS 2016 FORD FUSION HYBRID. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE VEHICLE FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO SHIFT THE VEHICLE FROM REVERSE TO THE DESIRED GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. INVALID VIN
Power train, Apr 29, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Power train, Apr 24, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER HER HUSBAND PLACED THE GEAR SHIFTER IN REVERSE, THE GEAR SHIFTER CEASED IN REVERSE. THE VEHICLE WAS TOWED TO KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE LINK DUE TO THE TRANSMISSION BUSHING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,793.*DT*JB
Power train, Mar 26, 2020
WHEN SHIFTING FROM PARK TO 1ST GEAR HAS A HESITATION AND SHAKES THE WHOLE CAR WHILE THIS IS A BIG CONCERN I TOOK IT TO 3 DIFFERENT FORD DEALERS AND THEY TOLD ME THAT THERE WAS NO FIX OR IT WAS NORMAL OR THE PROBLEM COULD NOT BE DUPLICATED I HAVE NOW BEEN STUCK WITH THIS VEHICLE THAT IS NOW OUT OF WARRANTY AND NOTHING I CAN DO WITH IT CAUSE FORD WON'T FIX THIS PROBLEM
Power train, Engine, Mar 25, 2020
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Power train, Air bags, Mar 21, 2020
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Power train, Air bags, Mar 6, 2020
1. AIR BAG SENSOR STAYS ON, AS IF I HAVE A MALFUNCTIONING UNIT THAT WILL BURST AT ANY TIME. NO MATTER WHAT I DO, IT ALWAYS STAYS ON. THERE IS NO WAY TO TURN THE SENSOR OR THE AIRBAGS OFF, SO I CANNOT DISENGAGE THEM AND KEEP THEM FROM EXPLODING UNNECESSARILY. 2. THE TRANSMISSION DOES NOT SHIFT PROPERLY. IT IS JUMPED WHEN AUTOMATICALLY SHIFTING BETWEEN THIRD AND FOURTH GEAR AS IF THERE IS NOT ENOUGH FLUID TO ALLOW FOR A SMOOTH TRANSITION.
Power train, Feb 15, 2020
WHEN I'M GOING DOWN HILL AT HIGH SPEEDS , THE TRANSMISSION DOWN SHIFT VERY HARD WHEN I APPLY THE BRAKE AT ALL. IT SOUNDS LIKE A VERY LOUD REVVING. ONCE I PRESS THE ACCELERATOR AGAIN IT GOES BACK TO NORMAL. IT'S VERY CONCERNING , MY CAR HAS 59,000 MILE ON IT AND DEALER SAYS THEY COULDN'T FEEL ANYTHING, WELL THAT PROBABLY BECAUSE THEY DIDN'T DRIVE IT DOWN HILL.
Power train, Feb 7, 2020
VEHICLE SLAMMING INTO GEAR WHILE ATTEMPTING TO REVERSE. HARSH AND DELAYED SHIFTING BY THE TRANSMISSION BETWEEN PARK/REVERSE/DRIVE. OCCURS WHEN THE VEHICLE IS AT A COMPLETE STOP WITH THE BRAKE PRESSED. VEHICLE ALSO FAILING TO DOWNSHIFT TO A LOWER GEAR AFTER SLOWING DOWN.
Power train, Jan 31, 2020
TRANSMISSION NOT SHIFTING INTO GEAR PROPERLY MAKING A WHINDING NOISE
Power train, Jan 13, 2020
THE CAR SHOWED IT WAS IN PARK. IT WAS ACTUALLY STILL IN GEAR EVEN SHOWING OTHERWISE. THERE HAS BEEN A RECALL ON THE SAME MAKE AND MODEL (2016 FORD FUSION). THE PROBLEM WAS WITH A FAULTY, AND DETACHED SHIFT CABLE. THERE HAVE BEEN OVER 500,000 FORD VEHICLES RECALLED FOR THIS SPECIFIC ISSUE. THIS WAS THE EXACT PROBLEM WITH OUR 2016 FORD FUSION WITH 88,101 MILES. WE JUST PLAYED A TOTAL OF $278 TO HAVE THE VEHICLE TOWED AND THE PART REPLACED. FORD IS TELLING ME THAT OUR SPECIFIC VIN # WAS NOT INCLUDED IN THE RECALL OF THE OTHER 500,000 VEHICLES THIS FAR. HOW CAN THIS COMPANY GET AWAY WITH THIS PROBLEM? I ALSO CONTACTED THE CLOSEST FORD DEALER PRIOR TO HAVING THE CAR TOWED. AFTER FINDING THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, WE HAD TO HAVE TOWED AND FIXED AND THE CLOSEST BODY SHOP TO WHERE THE CAR WAS BROKE DOWN AND STILL IN GEAR. WE SET THE PARKING BREAK TO KEEP THE VEHICLE FROM ROLLING AWAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Dec 30, 2019
GOT IN THE PARKED VEHICLE AND THE DISPLAY ON THE DASH SAID THE VEHICLE WAS IN NEUTRAL BUT SHIFTER WAS IN PARK AND WOULD NOT MOVE. THE TRANSMISSION LINKAGE BUSHING HAD FAILED AND THE CABLE WAS NO LONGER CONNECTED TO TRANSMISSION. THIS IS A KNOWN RECALL ISSUE FOR THIS MODEL. DEALERSHIP ADVISED THE RECALL DOES NOT APPLY TO MY VIN AND I AM RESPONSIBLE FOR REPAIRS.
Power train, Dec 20, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE, THE TRANSMISSION SHIFTER REMAINED LOCKED IN THE PARK POSITION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MALLOY FORD (2070 SEMINOLE DTRL, CHANCELLORSVILLE, VA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER PROVIDED CASE NUMBER: CAC 2521533. THE FAILURE MILEAGE WAS 53,000.
Power train, Dec 3, 2019
THE BUSHINGS ON MY 2016 FORD FUSION BROKE. LUCKILY WE WERE PARKED WHEN IT BROKE BUT IT HAS DISABLED OUR VEHICLE. IF WE DIDN'T HAVE ANOTHER VEHICLE WE WOULD BE STRANDED. WHEN WE CALL FORD CORPORATION AND THE LOCAL FORD DEALERSHIP WE ARE TOLD THAT WE ARE RESPONSIBLE FOR GETTING IT TO THE DEALERSHIP AND IF IT IS THE BUSHINGS THEN THEY WOULD ONLY COVER THE REPAIR AND NOT THE TOWING OR ANYTHING ELSE. I ASKED WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND THEY SAID IT WOULD BE THE SAME THING. THIS IS A JOKE THAT WE SHOULD BE RESPONSIBLE FOR ANY COST DUE TO FAULTY MANUFACTURE PARTS ON THEIR END. THEY SHOULD BE DOING MORE TO MAKE IT RIGHT. BECAUSE WE DON'T HAVE MONEY RIGHT NOW TO TOW OUR VEHICLE 40 MILES TO THE NEAREST FORD DEALERSHIP WE HAD TO DRIVE IN OUR OTHER VEHICLE TO WASTE OUR GAS TO GET THE $5 PART FROM THE DEALERSHIP SO THAT WE CAN HOPEFULLY REPAIR IT OURSELVES. FORD SAID THEY'LL REIMBURSE US FOR THE PART BUT NOT FOR THE GAS TO GET THE PART.
Power train, Nov 26, 2019
6 SPEED AUTOMATIC TRANSMISSION FAILED WITH 60849 MILES ON THE VEHICLE. TRANSMISSION WAS PUT IN REVERSE AND WHOLE VEHICLE STARTED SHAKING. VEHICLE DROVE IN DRIVE POSITION. I DROVE TO SAFE PLACE AND HAD VEHICLE TOWED TO A FORD DEALER. DEALER FOUND METAL SHAVINGS AND BLACK TRANSMISSION FLUID IN TRANSMISSION. REPLACED PLANETARY RING GEARS AND BEARING ASSEMBLY-THRUST .
Power train, Nov 20, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE ENGINE OFF. THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO LUTHER NORTH COUNTRY FORD (10401 WOODCREST DR NW, COON RAPIDS, MN 55433, (612) 424-7648) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED AND THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24922501. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS INVALID.
Power train, Nov 7, 2019
TRANSMISSION CABLE CONNECTION BROKE. CAR WAS IN A PARKING LOT, COULD NOT PUT INTO PARK. COULD NOT CONTINUE OUR TWO HRS HOME. STUCK AT THE END OF OUR VACATION. WHY IS THIS RECALL TAKING 2 YRS! I HAD TO REACH DOWN BY THE EXHAUST HEADERS AND MANUALY SHIFT WHILE MY WIFE STEERED! TOTAL CRAP!!!!
Power train, Oct 25, 2019
VEHICLE GEAR SHIFTER SHOWS VEHICLE IS IN PARK, BUT THE DASH LIGHT FOR NEUTRAL IS ILLUMINATED. VEHICLE STATES TRANSMISSION IS NOT IN PARK WHEN IGNITION IS TURNED OFF AND VEHICLE ROLLS. FORD MOTOR COMPANY CHOSE A RECALL ON 2016 FORD FUSION WITH A 6-SPEED AUTOMATIC TRANSMISSION WHICH IS THE VEHICLE I OWN. WHEN ENTERED VIN NUMBER INTO SYSTEM IT SHOWS NO RECALL. BUT RECALL NUMBER 18S20 SHOWS IT IS VALID ON MY VEHICLE EVEN THOUGH IT IS SUPPOSED TO BE AND THEY WILL NOT COVER THE REPAIRS . VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN THIS HAPPENED.
Power train, Oct 25, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER SHIFTING INTO PARK AND SHUTTING OFF THE ENGINE, THE VEHICLE SUDDENLY ROLLED BACKWARDS. THE DASHBOARD DISPLAY INDICATED THAT THE TRANSMISSION WAS IN REVERSE; HOWEVER, THE SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO MCCLUSKEY CHEVROLET(9673 KINGS AUTO MALL, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.
Power train, Oct 24, 2019
OWNER OF VEHICLE WAS DRIVING HOME FROM SCHOOL IN MANHATTAN. HE PROCEEDED ONTO THE 59TH STREET BRIDGE RAMP WHEN VEHICLE LOST POWER AND SHUT OFF.. HE THEN PUT THE VEHICLE IN PARK AND RESTARTED.. WHEN HE SHIFTED OUT OF PARK, 'VEHICLE NOT IN PARK ILLUMINATED ON THE DASHBOARD NOTIFICATION.. LIGHT ILLUMINATED IN ALL GEAR SELECTIONS BESIDES PARK AND NEUTRAL. VEHICLE WOULD NOT DRIVE FORWARD OR IN REVERSE AND EVENTUALLY HAD TO BE TOWED VIA TRIPLE A(AAA). VEHICLE WAS JACKED UP THE NEXT DAY AND FLUID APPEARED TO BE LEAKING FROM BETWEEN THE SEAMS OF THE THE TRANSMISSION CASINGS, AS WELL AS FROM THE FRONT PAN COVER. GREY RTV SILICONE WAS PRESENT AROUND THE PAN COVER AND FLAKED OFF WITH LITTLE EFFORT. VEHICLE WAS LAST SERVICED AT CROWN FORD LYNBROOK AFTER MANY COMPLAINTS AND NO RESOLUTION FROM FORD SERVICE ON JAMAICA AVENUE. CROWN FORD CLAIMED THEY INSPECTED THE TRANSMISSION, FOUND NO FAULT OTHER THAN BEING LOW ON FLUID. FLUID WAS DRAINED OUT FOR MEASURING AND INSPECTING.. OVER 7 QUARTS DRAINED OUT AND THE FLUID WAS VERY THIN, AND BLACK WITH SPECS IN THE FLUID.. A TECHNICIAN FRIEND SCANNED FOR CODES AND GENERIC CODE SHIFT SOLENOID D WAS PULLED..
Power train, Oct 19, 2019
2016 FUSION WAS IN PARK TURNED OFF, STARTED AS NORMAL, PUT IT IN R TO BACK OUT OF A PARKING SPOT, PRESSED BREAK PEDAL TO SHIFT INTO D BUT MY VEHICLE GOT STUCK IN R THEN SHUT OFF ON ITS OWN. PUT MY SHIFTER IN P BUT THE LIGHT ON MY DASH STILL REFLECTED THAT IT WAS IN R THROWING THE ERROR MESSAGE "TRANSMISSION NOT IN PARK", ALONG WITH OTHER RANDOM ERROR MSGS, EXP: STABILITRAC, TRACTION CONTROL, ADVANCETRAC, ENGINE HOT (IT WAS NOT),PUT TRANSMISSION IN P TO START/STOP, ETC. MY BACKUP CAMERA WAS STUCK IN REVERSE CAMERA MODE BEING THE TRANNY IS STUCK IN REVERSE. EBRAKE WORKED FINE SO I ENGAGED THAT TO KEEP CAR FROM ROLLING. I REMOVED THE CENTER COUNSEL, CUPHOLDER AND SHIFT CASINGS TO TRY THE RED MANUEL SHIFT LEVER THAT IS UNDER THE SHIFT MECHANISM TO MAKE SURE IT WAS IN FACT I'M PARK, IT WAS. TRIED STARTING IT WHILE IN THE NEUTRAL POSITION- NOTHING. THOUGHT MAYBE IT WAS THE "BRAIN" SO I DISCONNECTED BATTERY, LET SIT FOR 20MIN TO CLEAR OUT AND RESET- NOTHING. RESEARCHED ONLINE FOR A MINUTE FOUND QUICKLY OTHER 2016 FUSION OWNERS HAVING THE SAME PROBLEM AND IT BEING THE RECALL OF THE: POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FUSION VEHICLES EQUIPPED WITH 2.5 LITER ENGINES. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK. MY HUSBAND REPLACED THE #1 BUSHING AND THAT FIXED IT. YOU NEED A CLAMP/PRESS TO CORRECTLY LOCK IT IN PLACE SO I HAD TO DRIVE HOME WITH IT SHOWING IN PARK YET IN DRIVE, KEEPING IT IN DRIVE NOT USING REVERSE OR PARK UNTIL I GOT TO MY DESTINATION TO INSTALL CORRECTLY. CLEARLY RECALL WARRANTED BUT NOT SHOWING FOR MY VIN WHEN SEARCHED.