2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: power train
316 reports, newest first. Show all
Power train, Oct 10, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE CONTACT WAS CHANGING GEARS FROM PARK INTO DRIVE, THE GEAR WENT INTO REVERSE ON ITS OWN. THE CONTACT STATED THAT WHEN SHIFTING INTO PARK, THE GEAR DISPLAY INDICATED THE PARK GEAR WAS SELECTED; HOWEVER, THE VEHICLE STILL REVERSED. THE CONTACT STATED THAT THE 'TRANSMISSION NOT IN PARK' WARNING MESSAGE APPEARED. THE CONTACT'S BROTHER, AN INDEPENDENT MECHANIC, WAS ABLE TO REPAIR THE VEHICLE BY MANUALLY MOVING THE GEAR INTO PARK. LATER THAT DAY, THE FAILURE RECURRED. THE CONTACT CALLED PAUL MILLER FORD (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 317-2061) AND THE MANUFACTURER AND NOTIFIED THEM OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Power train, Oct 9, 2019
FORD RECALL 18S20 FOR SHIFTER LINKAGE BUSHING. MY VEHICLE HAS THE SAME FAILURE, BUT I'M BEING TOLD THAT MY VEHICLE IS NOT AFFECTED DUE TO DATE OF MANUFACTURE (12/2015). VEHICLE WAS PLACED IN REVERSE, BACKED OUT OF A PARKING SPACE. WHEN ATTEMPTING TO SHIFT INTO DRIVE, THE TRANSMISSION DID NOT RESPOND AND WAS STILL IN REVERSE. INSPECTION AND TROUBLESHOOTING FOUND THE SHIFT LINKAGE END DETACHED FROM THE TRANSMISSION SHIFT LEVER.
Power train, Other or unspecified, Sep 27, 2019
WHEN DRIVING ON CITY STREETS, THE FORD FUSION JERKS HARD AND SPUTTERS WHEN IT CHANGES GEARS (AUTOMATIC TRANSMISSION). WHEN ACCELERATING ON THE HIGHWAY THE VEHICLE WILL JERK HARD UPON PRESSING DOWN ON THE GAS PEDAL. DURING DECELERATION, WHEN EXITING THE HIGHWAY, FROM SPEEDS OF 70 MPH TO 35 MPH, THE VEHICLE WILL ALSO SPUTTER AND JERK FROM THE GEARS CHANGING. THE VEHICLE WAS TAKEN IN TO A FORD MOTOR COMPANY SERVICE DEPARTMENT AND NO REPAIRS WERE CONDUCTED DUE TO AN "INABILITY OF THE TECHNICIAN TO REPLICATE THE SYMPTOMS OF THE CAR."
Power train, Sep 12, 2019
2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE MADE A WHOPPING/WHINNING NOISE WHEN SHIFTING. THE CONSUMER NO LONGER OWNS THE VEHICLE. *S
Power train, Sep 6, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING IN REVERSE AND SHIFTING INTO DRIVE, THE VEHICLE GEAR INDICATOR DISPLAYED NEUTRAL ON THE INSTRUMENT PANEL. ALSO, THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED JIMMY GRANGER USED VEHICLES (1010 SHREVEPORT BARKSDALE HWY, SHREVEPORT, LA 71105, (318) 861-5113) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Power train, Aug 29, 2019
I PULLED IN TO A PARKING SPOT AND SHIFTED MY VEHICLE INTO P (PARK), TOOK MY FOOT OFF OF THE BRAKE AN IT STARTED MOVING. I LOOKED AT THE GEAR SHIFT AND IT WAS ON P (PARK), BUT THE DISPLAY SHOWED S (STANDARD) WHICH I WAS NOT USING AT ALL. I HAD TO TURN THE KEY TO OFF TO STOP THE VEHICLE. THEN IT WOULD NOT START AND IT ROLLED BACKWARDS WHILE OFF.
Power train, Aug 29, 2019
RECALL 19S16 (TRANSMISSION LINKAGE FAILURE) HAS AFFECTED MY CAR AND MADE IT UNSAFE AND UNRELIABLE. THE VEHICLE WILL NOT GO INTO PARK OR SHIFT GEARS. BARTOW FORD STATES THAT THEY CAN NOT FIX THE ISSUE IN AN APPROPRIATE AMOUNT OF TIME. I HAVE TO WAIT 7 DAYS UNTIL THEY WILL REPAIR THE ISSUE
Power train, Other or unspecified, Aug 25, 2019
THE CAR SAID IT WAS IN PARK AND THE BACKUP CAMERA WAS ON AND IT BROKE THE SHIFTER CABLE
Power train, Other or unspecified, Aug 22, 2019
MANUFACTURER RECALL NUMBER19S16 NHTSA RECALL NUMBER19V362 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON YOUR VEHICLE, THE BUSHING IN THE TRANSMISSION SHIFTER CABLE MAY DEGRADE OVER TIME. THIS MAY CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. FORD HAS YET TO REPAIR THIS RECALL AND ITS BEEN OVER 4 MONTHS ME DRIVING WITH AN UNSAFE VEHICLE. THEY EVEN MAILED ME A LETTER BACK IN MAY ABOUT IT.
Power train, Aug 21, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START AND THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) WHERE IT WAS DIAGNOSED THAT THE SHIFTER BUSHING WAS MISSING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 85,582.
Power train, Aug 14, 2019
I RECEIVED A RECALL NOTICE IN MAY REGARDING THE TRANSMISSION SHIFTER CABLE. THIS PART HAS NOW BROKE ON MY VEHICLE AND FORD IS NOT WILLING TO DO ANYTHING TO FIX MY VEHICLE. THE VEHICLE IS CURRENTLY AT MY LOCAL FORD DEALERSHIP WHO IS WANTING TO CHARGE ME $500 TO REPLACE THE SHIFTER CABLE. I HAVE SPOKE WITH FORDS CORPORATE OFFICE AND THEY TELL ME THERE IS NOTHING THEY CAN DO AT THIS TIME.
Power train, Electrical system, Engine, Aug 13, 2019
2016 FORD FUSION MAKING LOUD RATTLING NOISE FROM ENGINE. NO CHECK ENGINE LIGHT EVER CAME ON, BUT FORD SAYING ENGINE IS CATASTROPHIC ENGINE FAILURE. CONNECTING ROD IN PISTON BROKE LOOSE. HOW DOES NO CHECK ENGINE LIGHT EVER COME ON? THIS COULD HAVE KILLED ME ON THE HIGHWAY. HOW DOES A 3 YEAR OLD CAR WITH 128,000 (MOSTLY HIGHWAY) MILES GO INTO CATASTROPHIC ENGINE FAILURE? CAR HAS BEEN METICULOUSLY MAINTAINED.
Power train, Aug 9, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000(POWER TRAIN). ON ONE OCCASION, WHEN THE VEHICLE WAS STARTED, THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE OUT OF PARK. THE VEHICLE WAS LEFT AT THE SCENE OF THE FAILURE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Aug 8, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO REVERSE ON ITS OWN. THE CONTACT BEGAN TO PANIC AND APPLIED FULL PRESSURE TO THE BRAKE PEDAL. THE CONTACT CALLED THE FIRE DEPARTMENT AND KEPT THE BRAKE PEDAL DEPRESSED TO PREVENT THE VEHICLE FROM ROLLING INTO TRAFFIC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000(POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TOWED TO PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, 314 -838-2400) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TEMPORARY REMEDY FOR THE VEHICLE; HOWEVER, THE MANUFACTURER HAD NOT FOUND A REMEDY FOR THE DEFECT. THE CONTACT WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE AND SHE WOULD BE NOTIFIED WHEN IT ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Power train, Other or unspecified, Aug 4, 2019
MY BUSHING WENT OUT IN MY TRANSMISSION SHIFTER CABLE BUT THE PART HASN'T BEEN MANUFACTURED YET BY THE COMPANY..I CALLED THE COMPANY WHAT AM I TO DO ABOUT TRANPORTATION
Power train, Other or unspecified, Aug 4, 2019
THE BUSHING IN MY TRANSMISSION SHIFTER HAS GONE OUT I'VE CALLED THE DEALERSHIP BUT THE PART HASN'T BEEN MANUFACTURED YET.I RECEIVED THE RECALL LETTER IN MAY WHAT AM SUPPOSE TO DO ABOUT TRANSPORTATION BACK AND FIRTH TO WORK AND MY DAILY LIFE..CAN SOMEBODY LET ME KNOW WHEN THE PART WILL BE MADE
Power train, Jul 30, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) WAS RECEIVED, BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION SHIFT CABLE. THE VEHICLE WAS TAKEN TO BRONDES FORD(5545 SECOR RD, TOLEDO, OH) AND THE TRANSMISSION SHIFT CABLE WAS REPAIR WITH THE RECALLED PART, BUT THE FAILURE EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.
Power train, Jul 29, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT ATTEMPTED TO PARK HER VEHICLE IN HER DRIVEWAY AND THE BUSHING DETACHED FROM THE CABLE. AS A RESULT, THE CONTACT COULD NOT SHIFT INTO ANY OF THE NECESSARY GEARS. THE CONTACT HAD TO LET THE VEHICLE DRIFT INTO PARK IN THE STREET. ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6541) STATED THAT PARTS WERE AVAILABLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND THEY STATED THAT THERE WAS NO REMEDY TO REPAIR THE VEHICLE; HOWEVER, LOANER VEHICLES WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Power train, Jul 20, 2019
I WENT TO PUT MY VEHICLE IN PARK AND UPON TURNING OFF THE CAR IT BEGAN TO ROLL FORWARD WHEN I TOOK MY FOOT OFF THE BRAKE WHEN EXITING THE CAR. I IMMEDIATELY JUMPED BACK IN AND HIT THE EMERGENCY BRAKE AND THE CAR STOPPED BEFORE HITTING A TREE. I WENT TO TURN THE CAR BACK ON AND THE DASH DISPLAYED ' TRANSMISSION NOT IN PARK' AND SHOWED IT BEING IN REVERSE WHEN THE SHIFTER WAS IN FACT IN THE PARKED POSITION. HAD TO HAVE MY CAR TOWED HOME AND WILL NEED TO HAVE IT TOWED TO THE DEALERSHIP. I RECEIVED THE RECALL NOTICE BACK IN MAY 2018. THE CAR HAS 83,000 MILES.
Power train, Jul 18, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE PARKING THE VEHICLE, THE CONTACT ATTEMPTED TO SHIFT FROM REVERSE INTO PARK, BUT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE EMERGENCY BRAKE AND THEN TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND "TRANSMISSION NOT IN PARK" WAS DISPLAYED. THE VEHICLE WAS TOWED TO KOONS FORD SILVER SPRING (LOCATED AT 3111 AUTOMOBILE BLVD #1, SILVER SPRING, MD 20904, (855) 458-6764) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Electronic stability control (ESC), Jul 16, 2019
ON FRIDAY I WAS BACKING INTO A PARKING SPACE AND PUT THE GEAR SHIFT IN PARK. THE GEAR WAS IN PARK BUT THE CAR WAS STILL REVERSING! I IMMEDIATELY APPLIED THE EMERGENCY BRAKE TO AVOID REVERSING DOWN THE HILL INTO THE TREE AT THE BOTTOM.I THEN TURNED THE CAR OFF TO SEE IF THAT WILL ASSIST BUT WAS NOT ABLE TO RESTART THE VEHICLE. THE DASHBOARD CONTINUOUSLY FLASHED TRANSMISSION NOT IN PARK! I CONTACTED FORD WHICH STATED THERE WAS A RECALL ON THE CAR AND TO BRING IT IN. I CALLED FORD TOWING FOR A TOW TRUCK AT 11 AM AND WAS NOT PICKED UP UNTIL 7 PM BY THE TIME I REACHED THE DEALER THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING THE MECHANIC REACHED OUT TO ME AND STATED HE WAS GOING TO BE ABLE TO FIX THE ISSUE AND I WOULD HAVE TO PAY FOR IT! WHICH NONE OF THE PROBLEMS STEMMING FROM THE CAR WAS FROM SOMETHING I DID I DO NOT FEEL AS THOUGH I SHOULD PAY ESPECIALLY WHEN I RECEIVED A RECALL LETTER STATING THE EXPENSES WILL BE COVERED WHEN THE PARTS BECOME AVAILABLE. I SPOKE WITH SOMEONE FROM FORD AND SHE TOLD ME TO NOT PAY ANYTHING TO THE DEALER BECAUSE THE PARTS HAVE NOT BEEN APPROVED. YES THEY GAVE ME A LONER FOR THE TIME BEING BUT IT FRUSTRATES ME THAT I HAVE TO DEAL WITH THIS AND KEEP GETTING THE RUN AROUND ON MY VEHICLE. I AM FED UP WITH FORD AT THIS POINT THEY SHOULD GIVE ME A NEW CAR SINCE THEY DO NOT EVEN HAVE AN ESTIMATE AS TO WHEN THE PART WILL BECOME AVAILABLE!
Power train, Jul 15, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE MADE A HARD SHIFT AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FRANKLIN FORD (175 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 570-4022) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,791.
Power train, Jul 8, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE; HOWEVER, THE GEAR FAILED TO SHIFT OUT OF NEUTRAL. THE CONTACT MANUALLY PUSHED THE VEHICLE DOWN A HILL AND, AFTER SEVERAL ATTEMPTS, WAS ABLE TO SHIFT INTO DRIVE. THE CONTACT MANAGED TO DRIVE HOME. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 119,466.
Power train, Jul 8, 2019, crash
ON TUESDAY (JULY 2ND) MORNING I BACKED MY CAR OUT OF THE GARAGE AND INTO THE RESIDENTIAL STREET. I STOPPED APPROX. 4-5 FEET PAST MY MAILBOX - ENOUGH FOR MY CAR DOOR TO CLEAR - TO GET MY MAIL. I PUT THE CAR IN PARK, GOT OUT OF THE CAR, OPENED THE MAILBOX AND WAS GETTING THE MAIL WHEN THE CAR HIT ME AND KNOCKED ME DOWN. IT WAS MOVING IN REVERSE. THE RESIDENTIAL STREET IS PRETTY LEVEL. I GOT UP AND TRIED TO CATCH IT BUT IT PICKED UP SPEED AND THEN KNOCKED ME DOWN AGAIN. I DID NOT REALIZE IT AT THE TIME BUT I HAD ALREADY BROKEN MY RIGHT ELBOW IN THE FIRST FALL. THE CAR CONTINUED TO ACCELERATE UNTIL IT RAN INTO AND DESTROYED A NEIGHBOR'S MAILBOX AND WAS STOPPED. MY RIGHT ELBOW SUSTAINED A SECOND BREAK WHICH REQUIRED REPAIR WITH A PLATE/SCREWS/WIRES AND I WAS TOLD I WILL NEVER REGAIN PRE-ACCIDENT USAGE OF MY PREDOMINANT HAND AND ARM. I HAD SEVERAL LARGE CONTUSIONS ON MY FACE WHICH ARE STILL PRESENT A WEEK LATER. I HAVE A PLATE-SIZED BLACK BRUISE ON MY INNER RIGHT THIGH. MY LEFT LEG IS HEAVILY BRUISED WITH A LARGE WOUND AND THE INNER AND OUTER SIDES OF MY LEFT FOOT ARE BLACK WITH BRUISING. I HAVE BRUISING AND SCRAPES AND CUTS IN MULTIPLE PLACES. I BELIEVE THE CAR SLIPPED OUT OF GEAR. IF I HAD NOT PUT IT IN PARK, IT WOULD HAVE STARTED ROLLING IMMEDIATELY AS I TOOK MY FOOT OFF THE BRAKE AND GOT OUT OF IT. INSTEAD IT HIT ME COMPLETELY UNEXPECTEDLY. I SPENT ALMOST 3 DAYS IN THE HOSPITAL. I AM GOING TO HAVE THE CAR INSPECTED AND LOOKED AT. THERE IS A CURRENT FORD RECALL FOR THIS GEAR ISSUE FOR CARS FROM THE SAME FACTORY MINE CAME FROM AND THE ASSEMBLY YEAR. MY CAR HAS NOT BEEN INCLUDED IN THE RECALL AS OF YET BUT I BELIEVE THIS IS WHAT HAPPENED.
Power train, Jul 5, 2019
I WAS TRAVELING ON THE HIGHWAY AT HIGH SPEED OF 50MPH. MY DASH WENT BLANK WITH NO WARNING AND VEHICLE STARTED JERKING. I WAS TERRIFIED BECAUSE I COULDN'T TELL MY SPEED AFTER A WHILE THE VEHICLE SPED UP. I HAD TO LOWER MY GEAR TO STOP THE VEHICLE