2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: service brakes
139 reports, newest first. Show all
Vehicle speed control, Service brakes, Sep 6, 2022
The contact owns a 2016 Ford Fusion. The contact stated the brake lights were continuously illuminated. The contact taped the brake button in to stop the warning light from appearing. The contact also stated that the failure caused the battery to drain. There was also a failure while accelerating with the RPM being inoperable while depressing the accelerator pedal down to the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
Service brakes, Aug 12, 2022
Brakes failed while driving at low speed. Found brake fluid on inside of drivers side front. Broken brake line
Service brakes, Aug 1, 2022
December 2021 right front brake hose failed. Was replaced. July 2022 left front brake line failed . in shop to be replaced. Brake failure puts all in vehicle at risk as well anyone in vehicle i was following. there was no warning just a "pop" and no breaks when pedal was pushed. December 2021 occurred at 87437 miles July 2022 occurred at 94040 miles this is a serious safety issue and needs to be addressed by NTSA. it is not the only report of this failure on this vehicle or vehicles of prior years and Ford Motor Company doesn't seem to care about the failure or the safety of their owners.
Steering, Other or unspecified, Service brakes, Apr 27, 2022
While I am driving, the "Service AdvanceTrac" light comes on and flashes between these two error messages: "Hillside Start Assist Not Available" "Check Rear Park Aid" While these lights are flashing, the ABS light, airbag light, and the stability control light all come on and stay on, as well as the power steering goes out. This happens at random times, driving on expressways, in local stop and go traffic. In addition, the times the lights are not blinking and power steering is out, the brake pulses when you use it as if the ABS system was triggered- but for no reason. The road is fine, driving conditions are perfect--- no reason at all for it to happen. I bought the car from Dana Ford in August 2020 and brought it in over 6 times for this problem. Dana Ford had my car for well over 6 of the first 9 months I had it, and it was never fixed while under warranty. They claimed when they took it on a test drive, there was no problem, even though they told me they can see all the error messages the car gives on their computers and even though I have many many pictures and videos of the problem. I"m driving around with kids in the car, and my steering goes out, and if that isnt happening, my brakes are pulsing and skipping. Dana Ford jerked me around until my warranty was up---never fixing it.
Service brakes, Hydraulic, Mar 5, 2022
I had a brake hose blow out to the right front caliper causing failure of the brake system. Luckily I was driving in a parking lot at low speed so no injuries or damages occurred but this can cause serious injuries or death if the circumstances had been different. As a professional mechanic I have not seen brake hoses fail this quickly, the car is only 6 years old and has been well maintained. There were no signs of damage to the hose. I'm reporting this in case this is possibly a defective part which would put other drivers at risk.
Service brakes, Feb 7, 2022
While driving the vehicle made An alert sound and the “park hill assist” unavailable sign came on. No other warning lights on dashboard.Once I got to the destination I realized all of the parking brake were still on even though the vehicle was turned off. Also noticed a little plastic piece was in pieces under the brake pedal on the floor. The vehicle now does not engage out of park or the brake lights turn on. Dealer said there’s no recall at the moment for the vehicle of any kind in regards to brakes. They are asking to take the vehicle in to pay for a diagnostic. Seems silly that something that involves safety such as brake light switch pad stopper would be defective and the dealer not want to make it right
Service brakes, Oct 12, 2021
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 30mph when the vehicle failed to brake while the brake pedal was depressed. The contact was able to pull over and drive to a local mechanic where it was diagnosed with needing a brake hose replaced. The contact stated no warning lights were illuminated The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 195,610.
Electrical system, Service brakes, Forward collision avoidance, Mar 22, 2021
I WAS DRIVING ON THE HIGHWAY STRAIGHT WITH CRUISE CONTROL SET AND SUDDENLY IT FELT LIKE I HIT A HUGE POTHOLE, BUT I DIDNT. SHORTLY AFTER 4 DASH LIGHTS CAME ON WHICH ARE THE ABS, TRACTION CONTROL, TRACTION CONTROL OFF, AND TIRE PRESSURE MONITOR FAULT. STEERING IS HARDER AND BRAKES DO NOT WORK SOMETIMES. THE CODE, WHEN HOOKED UP COMES BACK AS ABS MODULE SYSTEM. ALSO AFTER THIS INCIDENT THE BLUETOOTH IN THE CAR DISCONNECTS RANDOMLY ABOUT EVERY 3 DAYS. I HAVE TO UNHOOK THE BATTERY TO REST IT TO BE ABLE TO USE THE BLUETOOTH FUNCTION AGAIN.
Service brakes, Jan 24, 2021
FAILED BREAK BOOSTER, GOT BREAKS REPLACED AND HAD THE CAR LOOKED AT, I CONTINUED TO HAVING PROBLEMS BREAKING AND CAR WOULD STALL WHEN COMING TO A STOP TOOK IT TO 3 OTHER MECHANICS BEFORE FINDING THE PROBLEM
Other or unspecified, Service brakes, Sep 19, 2020
I WAS DRIVING MY 2016 FORD FUSHION THE BREAKS HIT THE FLOOR AND WOULDN'T BREAK ANY MORE I WAS AROUND THE CORNER FROM DISCOUNT TIRE AND SERVICE CENTER AND TOOK THE CAR TO GET SERVICED ON 08/12/2020 THEY FOUND ALL THE FLUID WAS OUT AND THE LEFT BRAKE HOSE WAS LEAKING THEY SERVICED MY CAR REPLACED THE HOSE REFILLED THE FLUID AND RETURNED MY CAR THE NEXT DAY ON 09/18/20 MY BRAKE PEDAL HIT THE FLOOR AGAIN LUCKILY I WAS PARKED AS I TRIED TO REVERSE I NOTICED THE BRAKE PEDAL WASN'T WORKING I COULDN'T DRIVE THE CAR NOMORE I HAD TO CALL A TOW TRUCK. I TOOK AGAIN TO DISCOUNT TIRE CENTER AND THEY NOTICED MY RIGHT HOSE HAD POPPED THEY STATED THERE IS NO REASON WHY THEY SHOULD BE LEAKING OR COMING OFF ON SUCH A NEW CAR IT'S A 2016 FORD FUSHION I'M CONCERNED FOR MY SAFETY I'M SCARED TO DRIVE THE VECHILE I'VE READ A LOT OF COMPLAINTS SAYING PEOPLE HAVE GOT INTO CAR CRASHES BECAUSE OF BRAKE PROBLEMS WITH THE FORD FUSHION I'VE BEEN VERY BLESSED I DON'T WANT NOTHING ELSE TO HAPPEN TO ME OR ANYONE ELSE ON THE ROAD. FORD NEEDS TO TAKE ACTION INTO THIS PROBLEM THIS IS A SERIOUS PROBLEM WE ARE TALKING ABOUT INNOCENT LIFE'S I'VE BEEN LUCKY TO HAVE THIS PROBLEM AND NOT CRASHING INTO ANYBODY LET'S STAND TOGETHER AND TAKE ACTION IF YOU HAVE ANY PROBLEMS WITH YOUR FORD FUSHION SPEAK UP! I'M GOING TO LOOK INTO EVERYTHING I CAN DO I'M WORRIED FOR MY SAFETY I HOPE THIS DOES NOT HAPPEN AGAIN.
Service brakes, Engine, Sep 15, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Other or unspecified, Service brakes, Jul 21, 2020
1ST PROBLEM ON HIGHWAY GOING 55 MPH AIR VACUUM PACK WENT OUT ON BRAKES PROBLEM WAS FIXED ONLY TO OCCUR 3 DAYS LATER, THIS TIME AT A STOP LIGHT AND BLEW A COUPLING ON THE SAME PART. AFTER THAT IS FIXED SAME WEEK 2ND PROBLEM SERVICE ENGINE SOON LIGHT COMES ON DAY LATER CAR LOOSES SPEED BOGS DOWN AND SHUTS OFF. MECHANIC RESET THE SES LIGHT TO TELL ME THE ECO BOOST SPORT PACK IS GOING OUT. MY CAR ONLY HAS 63K MILES ON IT.
Service brakes, Jul 13, 2020, crash
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE SON WAS DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN THE BRAKING SYSTEM FAILED WHILE DEPRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. DURING THE CRASH THE DRIVER SUSTAINED A FRACTURED LEFT HAND AND BURNS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS BRAKE FAILURE BUT WAS NOT ON POLICE REPORT. THE LOCAL DEALER MATHEWS- CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275 FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *DT *AS*DT*JB
Other or unspecified, Service brakes, Engine, Jun 27, 2020
AS I WAS DRIVING MY CAR LOCKED UP AND I HAD TO HARD BREAK. I TOOK IT INTO THE SHOP AND THEY SAID IT WAS A WIRING ISSUE AND NOT COVERED UNDER WARRANTY. THEY COULDN'T EXPLAIN WHY IT WOULD HAPPEN AND SUGGESTED I PLACED SOMETHING HEAVY ON MY PASSENGER DASH. IT SOUNDS SIMILAR TO ANOTHER RECALL I SAW BUT MY CAR IS NOT LISTED AS NEEDING THAT. *TR
Service brakes, Jun 4, 2020
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKE PEDAL WAS FIRM. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO SLOW THE VEHICLE TO A STOP. THE VEHICLE WAS TOWED TO PORTERVILLE FORD LOCATED AT 701 N. MAIN ST, PORTERVILLE, CA 93257, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.*DT*JB
Wheels, Service brakes, Aug 13, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V416000 (WHEELS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROMANO FORD (5431 N BURDICK ST, FAYETTEVILLE, NY 13066, (315) 637-4491) AND SCHEDULED AN APPOINTMENT, BUT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE BRAKES MADE A SQUEAKING NOISE AND WERE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE ANOTHER LETTER WHEN THE RECALL PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Jul 8, 2019
BREAKS WOULD NOT WORK, FOOT TO THE FLOOR. FRONT BROKEN BREAK HOSE. CAR REPAIR SHOP INFORMED ME THIS WAS RARE FOR A VEHICLE ONLY 3 YEARS OLD.
Steering, Service brakes, Hydraulic, Traction control system, Engine, Mar 5, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE MAKING A LEFT TURN DOWN A HILL, THE STEERING FAILED AND A LOUD ABNORMAL NOISE WAS HEARD. ALSO, WHEN BRAKING, THE VEHICLE WOULD SLOWLY DECELERATE AND REMAIN AT 0.8 RPM. FURTHERMORE, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,104.
Service brakes, Mar 4, 2019
HUSBAND WAS DRIVING HOME AND THE BRAKES STOPPED WORKING. HE BARLEY MISSED HITTING A CAR. WAS ABLE TO PUT ALL HIS MIGHT TO STOP THE CAR. TOOK IT IN AND IT'S A BAD BRAKE BOOSTER. HAVE TAKEN THIS CAR IN FOR MULTIPLE ISSUES. FORD WILL ALLOW THEIR CONSUMERS TO DIE BEFORE DOING ANYTHING TO FIX THE PROBLEM.. TAKING ALL NEW SEDANS OFF PRODUCTION DOESN'T FIX THE CARS ALREADY ON THE ROAD! MY HUSBAND COULD HAVE DIED.. HE IS STILL VERY SHOOK ABOUT WHAT HAPPENED AND DIDN'T THINK HE WAS GOING TO BE ABLE TO STOP.
Service brakes, Jan 29, 2019, crash
WHEN I FIRST RECEIVED MY CAR, A FEW WEEKS LATER I TRIED TO STOP MY CAR AT A UPCOMING TRAFFIC LIGHT AND IT FAILED TO STOP WHICH CAUSED A 3 CAR COLLISION. I TOOK IT TO FORD AND HAD IT SERVICED WITH A GOOD BIT OF DAMAGE AND ASKED THAT THEY PLEASE LOOK AT BRAKES BECAUSE IT DIDN'T STOP CORRECTLY. WHEN I RECEIVED CAR BACK ASSUMED THEY CHECKED BRAKES AND IT WAS OK. GOT INTO A SPIN OUT ON THE HIGHWAY AT ANOTHER TIME WHEN I TRIED TO BREAK MY CAR. WENT TO THE HOSPITAL WAS PREGNANT AND HURT MY BACK. THEN, KEPT HEARING A HORRIBLE NOISE COMING FROM MY BREAKS FOR A WHILE, KEPT PUTTING BRAKE FLUID IN THINKING THAT WAS IT. ONE DAY DECIDED TO LOOK AT MY WHEELS AND THE RIMS ON BOTH MY BACK TIRES ARE BLACK. I ASSUMED IT WAS FROM BREAK DUST AND RUBBING. AT THIS POINT WHEN I STOP MY CAR THE CAR DOESN'T STOP IMMEDIATELY. IN ORDER TO STOP THE CAR YOU HAVE TO SLAM THE PEDAL TO THE GROUND AND BEGIN STOPPING EARLY, AND BE VERY CAREFUL WHILE DRIVING. TOOK IT TO A MECHANIC AND BOUGHT THE PARTS. THE MECHNIC BEGAN DOING THE WORK AND CAME TO ME AND SAID WHAT I BELIEVE IS THE ROTOR IS WORN COMPLETELY OFF, THERE IS PARTS MISSING ON THE BRAKE AND IT WAS PUT TOGETHER INCORRECTLY. I AM HIGHLY PISSED AS I AM FINANCING THIS CAR, HAVEN'T DRIVEN IT IN MONTHS NOW BECAUSE IT'S UNDRIVABLE. VERY UNSAFE TO DRIVE AND ALL BECAUSE IT WASN'T PUT TOGETHER CORRECTLY, MORE CHARGES ARE BEING SLAPPED ON BECAUSE OF THE DAMAGE. HAVE GOT IN TO ACCIDENTS, BEEN PUT IN DANGER AND HAVE BEEN ASKING ABOUT MY BRAKES SINCE I GOT MY CAR. I'M PAYING FOR A CAR I CAN'T DRIVE. SINCE I GOT THE CAR THE MAJORITY OF THE TIME IT'S SAT BECAUSE I AM VERY AFRAID TO OPERATE THE VEHICLE ESPECIALLY IN RAIN AND SNOW.
Service brakes, Dec 28, 2018
OUR BRAKE LIGHT CAME ON SPONTANEOUSLY FOR SEVERAL SECONDS WHILE CAR SAT IDLE WITH PARKING BRAKE OFF (MY SPOUSE WAS IN THE CAR AND SAW THIS HAPPEN). WE TURNED THE PARKING BRAKE ON AND OFF, BUT THE LIGHT REMAINED ON. IT WENT OFF AFTER ABOUT MINUTE BY ITSELF. WE TOOK THE CAR INTO THE DEALER SERVICE CENTER TO CHECK THAT ISSUE AND DO AN OIL CHANGE. THEY DID A "VEHICLE CHECK-UP" (WE HAVE THE PAPERWORK) AND SAID THERE WAS NO PROBLEM FOUND. THREE DAYS LATER THE BRAKES FAILED. I WAS DRIVING ON A SURFACE STREET, CROSSING STRAIGHT THROUGH AN INTERSECTION WITH A GREEN LIGHT AT AROUND 10MPH (I AM GUESSING), AND WENT TO SLOW THE CAR BECAUSE TRAFFIC HAD SLOWED. THE BRAKE PEDAL WENT SOFT TO THE FLOOR, YET THE BRAKES BARELY HAD ANY FORCE (I AM GUESSING 10% STOPPING POWER). THE BRAKE LIGHT CAME ON AND A BEEP SOUNDED. I WAS ABLE TO NAVIGATE SAFELY TO THE SIDE OF THE ROAD AND SLOW THE CAR TO A STOP. WE TOWED IT TO THE DEALER SERVICE CENTER. THEY, AGAIN, SAID THERE WAS NO PROBLEM. THEY INDICATED THAT IT COULD HAVE BEEN THE COLLISION MITIGATION SYSTEM WARNING I HEARD, DESPITE THE FACT I HAVE HAD THE CAR FOR THREE YEARS... I KNOW THE DIFFERENCE. FURTHERMORE, MY SPOUSE SAW THE BRAKE LIGHT COME ON EARLIER. MOST IMPORTANT IS THE FACT THAT THE BRAKES FAILED. WE ALSO CALLED FORD HEADQUARTERS AND INFORMED THEM OF THE ISSUE. WE WERE TOLD THEY INVESTIGATED THIS AT THE SERVICE CENTER, AND FOUND NO PROBLEM.
Electrical system, Electronic stability control (ESC), Service brakes, Dec 10, 2018
VEHICLE IN MOTION. AFTER 40MPH, SERVICE ADVANCETRAC LIGHTS ON DASH. ABS IS ACTIVATED EVEN THOUGH ON DRY GROUND. BRAKE PEDAL BECOMES HARD AND DROPS ABOUT 50%. STOPPING DISTANCE DRAMATICALLY INCREASED. PEDAL PULSATES UNDER MY FOOT. TRACTION CONTROL TURNED OFF. HILL ASSIST TURNED OFF. THIS CONTINUES TO HAPPEN EVERY TIME I DRIVE THE CAR SINCE MID NOVEMBER, 2018. THE DEFECTIVE PART IS THE TONE RING, WHICH IS PART OF THE WHEEL BEARING AND IS VERY EXPENSIVE TO REPAIR. FORD WILL DO NOTHING ABOUT IT EVEN THOUGH THERE IS NO PROBLEM AT ALL WITH THE TONE RING. THE ELECTRICAL PROBLEM IS THE HARNESS THAT THE WHEEL SPEED SENSOR PLUGS INTO ON THE LEFT FRONT WHEEL. THE YELLOW WIRE HAS A HOLE IN IT AND CORRODES. FORD IS ALSO AWARE OF THIS PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT.
Service brakes, Nov 24, 2018
THE CAR BRAKING SYSTEM FAIL WITHOUT WARNING, THE ONLY WAY TO STOP THE CAR IS USING THE "PARK" GEAR, THE FORD DEALER CLAIM THE ELECTRIC WIRE ARE EATEN BY THE RODENT AND CHARGE ME $420 FOR REPAIR, THE QUESTION I HAVE: 1. I HAVE 6 RODENT REPELLENT ULTRA SOUND DEVICE IN THE HOUSE AND 2 IN GARAGE, AND FOR THE LAST 20 YEAR I HAVE EVER SEEN A RODENT 2. IF RODENT CAN DO SUCH A CATASTROPHIC BRAKE FAILURE WHY THERE ISN'T ANY WARNING, IT SHOULD AT LEAST NOT ALLOW THE CAR TO BE DRIVEN THEN NO WAY TO STOP AFTERWARD. 3. IT ONLY COST A DOLLAR TO PROTECT THE EXPOSE WIRE WITH STEEL SLEEVE, WHY ARE FORD NOT DOING THAT TO PREVENT SUCH TOTAL BRAKE FAILURE. I HAVE RETURN THIS CAR TO DEALER WHILE THERE ARE STILL 4 MONTH LEASE LEFT, BUT AT LEAST 6 OF MY FRIEND ARE DRIVING THE SAME FUSION ENERGI AND I WORRY SOMEONE IS GOING TO BE KILLED FOR THIS TYPE OF CATASTROPHIC AND TOTAL BRAKE FAILURE. I DID FILE A COMPLAINT TO FORD HEAD OFFICE A MONTH AGO, THEY PROMISE TO GET BACK TO ME BUT SO FAR I HAVE NOT HEARD FROM THEM YET.
Air bags, Vehicle speed control, Service brakes, Nov 8, 2018
TAKATA RECALL- I HAD ON PREVIOUS FORD FUSION. TIRES, STABILITY, WIPERS, RIPPED INTO I JUST BOUGHT TWO NEW TIRES AUGUST 2018. THE CAR IS UNDER 9,000. MILES! THE RED ONE PREVIOUS WAS 10,OOO, MILES WHEN I HAD TO TURN IN LEASE, AND PRESSURED BY A SALESMAN. PLUS THEY PUT ON EXTRA PACKAGES, AND WHEN I CALLED, I SAID TAKE IT OFF, ETC... THEY DID NOT! I HAD TROUBLE TURNING CAR AT TIMES(BOTH) THEY HAVE RUN OFF THE ROAD BECAUSE OF TIRES AND OTHER THINGS. IT WAS HIGHWAY DRIVING. ALWAYS.
Service brakes, Oct 1, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 25 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT STATED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. KEN GRODY FORD (6211 BEACH BLVD, BUENA PARK, CA 90621, (714) 521-3110) REPLACED THE BRAKES THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER AGAIN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 50,451.