2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints
1,705 reports, newest first.
Service brakes, Hydraulic, Power train, Nov 20, 2023
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 55-60 MPH and depressing the brake pedal, the brake pedal went all the way to the floorboard with a message displayed that the brake fluid level was low. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the front passenger's side brake hose was leaking and needed to be replaced. The vehicle was repaired. The contact later received a second notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) advising that the part was available for the recall repair. The vehicle was taken to the dealer, where the front driver's side brake hose was replaced. Additionally, the dealer informed the contact that the brake lines were severely damaged. The contact also stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormal loud sound. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,704.
Engine and engine cooling, Nov 17, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle began to overheat, and the vehicle lost motive power. The contact's daughter was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 150,000.
Electrical system, Latches/locks/linkages, Nov 17, 2023
My trunk pops open by itself, without being activated. So far, if I keep my car locked, it will stay shut, but it has popped open while the vehicle was in motion. This is a safety hazard! It has been happening every day for the last several months.
Engine, Nov 16, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the vehicle experienced rough driving with the check engine warning light illuminated. The contact stated that he had previously replaced the spark plugs and coils due to a cylinder #3 misfire. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 88,000.
Steering, Nov 9, 2023
On affected vehicles, the steering-wheel bolt may not maintain enough pressure, allowing it to loosen over time. As a result, the steering wheel may detach.
Engine, Nov 2, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the engine was idling rough with white smoke coming from the exhaust. The vehicle was towed to the dealer to be diagnosed. The contact was made aware of coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 158,000.
Engine, Nov 2, 2023
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 15 MPH, there was dark smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant leaking into the engine block. The contact stated believed that the vehicle was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 132,000.
Service brakes, Nov 1, 2023
Brake Booster Failed. No warning lights prior. I was driving when all of the sudden my brakes stopped working and brake pedal became very stiff and extremely hard to press down. I almost hit the car in front of me but fortunately was able to swerve on to the shoulder and had to take a right through a red light and was able to roll the car to a stop almost 40 yards further. I could have caused a severe accident. I see now there is recall for the same issue on F-150 trucks. I definitely think this needs to be a recall as I could have been severely inured or possibly fatally injured. My brakes do not work properly and the brake pedal is extremely hard to press down. The Ford dealership ran a diagnostic and stated, Replace engine camshaft, vacuum pump and related gaskets and hardware. Do not recommend driving vehicle until all repairs are performed. The vacuum pump is the brake booster pump recalled on other ford vehicles. This is a safety issue 100 percent as brakes suddenly stopped working at a high rate of speed not allowing driver proper stopping distance. My car is still not drivable because I can not properly brake at a safe stopping distance. It takes all my leg force just to start slowing down a tiny bit. This needs to be resolved right away.
Wheels, Oct 26, 2023
The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was at the dealer for a scheduled service appointment; however, the service could not be completed because the bolts were swollen. The contact was informed that the bolts for all four wheels needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 22,545.
Engine and engine cooling, Oct 24, 2023
The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH, the vehicle started to vibrate and would also vibrate at various speeds. The contact stated that the vehicle was idling rough at start-up. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the spark plugs needed to be replaced and the fuel injectors needed to be cleaned. The vehicle had been repaired; however, the failure reoccurred. The contact took the vehicle to another independent mechanic and was advised that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB: 19-2139 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The failure mileage was approximately 130,000.
Engine and engine cooling, Oct 24, 2023
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle shuddered significantly. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the failure recurred while driving from a complete stop while the engine revved to 1500-2000 RPMs. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into engine cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.
Steering, Oct 24, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, she became aware that the steering wheel was not functioning properly and had become extremely loose. The contact briefly lost control of the vehicle, nearly causing a crash. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the retaining bolt was loose and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V167000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 110,000.
Service brakes, Hydraulic, Oct 24, 2023
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was at the dealer for an unknown recall repair, the contact was informed that the rear brake hoses needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 42,792.
Service brakes, Hydraulic, Oct 23, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at 5 MPH through a school parking lot, the brake pedal as depressed; however, the vehicle failed to respond as needed. The contact stated that a school student was almost struck. The contact's wife swerved to avoid striking the student. The vehicle was towed to an independent mechanic to be diagnosed. The contact was notified of a failure with the rear brake lines. The rear brake lines were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,200.
Engine, Oct 22, 2023
Transmission in vehicle causes erratic engine behavior and has a grinding sounds
Steering, Oct 20, 2023
Was driving and my wheel was hard to turn the wheel. Had to get a tow truck to pull it to my house. No lights didn’t show on the board indicating that there were any issues but, I can’t and haven’t been able to drive my car since the wheel locked.
Engine, Engine and engine cooling, Oct 19, 2023
I currently have a 2016 Ford Fusion SE with the 1.5L engine. Upon starting the car, the check engine light came on and idled roughly. After scanning the codes for the check engine light, it was determined that it was experiencing a cylinder 3 misfire. I took the car to the dealership and upon repair, they uncovered there was a coolant intrusion coming from the engine and either a "band-aid fix" was needed for $3,500 dollars or a full engine replacement for $8000+ dollars was needed. The dealership confirmed that they have seen this being a known issue for this type of vehicle/engine but there was no relief for the repair. After moving forward with the $3,500 repair to replace the head gasket, it was determined that even then the car was inoperable, and I was left without a vehicle and a bill to pay.
Engine and engine cooling, Oct 18, 2023
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was idling, there was white smoke coming out of the exhaust pipe. Upon inspecting the vehicle, the contact noticed that the coolant level was significantly low. The vehicle was taken to an independent mechanic, where it was diagnosed with combustion gases in the cooling system. The mechanic determined that the failure was related to TSB Number: 20-2100. The dealer was notified of the failure and informed the contact that he would be charged a fee for the repair because the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 163,185.
Engine and engine cooling, Oct 17, 2023
The contact owns a 2016 Ford Fusion. The contact stated that on several occasions after refilling the coolant, while driving at an undisclosed speed, the vehicle inadvertently decelerated and failed to accelerate over 20 MPH. The check engine warning light illuminated. The contact then stated that the vehicle started to overheat. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, ignition coil, and undisclosed multiple sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC Code: P0303: (Cylinder #3 Misfire). The contact also stated that he was informed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Engine, Engine and engine cooling, Oct 15, 2023
The 2.0 liter Ecoboost engine developed a cracked block at the seven year, 94,000 mile point. The cracked block leaked coolant into the number 2 cylinder thereby causing the check engine light to illuminate. The cracked block necessitated a full engine replacement. The cracked block could have caused a catastrophic engine failure while in operation, putting the driver and other drivers on the road at risk. Research indicates this is a known problem with this engine.
Power train, Electrical system, Service brakes, Oct 13, 2023
My driver door lock light will not glow when I lock my vehicle. Transmission is slipping and has a recall on it. Front brakes has a recall.
Service brakes, Oct 12, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics). The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Engine and engine cooling, Oct 12, 2023
The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 50 MPH, the vehicle started overheating, and there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact's son veered to the side of the road. The vehicle was towed to the residence. The contact stated that he was a certified independent mechanic, and he had diagnosed that there was a coolant intrusion in the exhaust system. The contact determined that the engine needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 159,000.
Power train, Oct 11, 2023
In August 2023, brought my 2016 Ford Fusion SE ecoboost with 77,000 miles on it to Ford Dealership due to vehicle stalling on 3 different occasions within a 3 week period. Occurred at low speed while starting out. No warning lights came on. They performed 2 recall notices (one dealing with powertrain control module) and said a fuel sensor code came up and they replaced that. Also replaced auto transmission fluid though wasn't required requested by me. See attached paperwork #1 A little over month later, car stalled on highway at 60mph. Wrench warning light came on. My son was able to pullover over safely and restarted and seem to run fine again. Called for another appt. and Ford dealership took in on Oct 3rd. During that time, car skipped (maybe between gears) a couple times around 40mph. I was told that torque converter and a couple other things were bad and it needed a new transmission. Also said that transmission fluid was bad (had metal filings in it) though when replaced a month earlier, no mention fluid had metal shavings in it. After researching online it appears the transmissions in these cars are notoriously faulty, but Ford has done nothing to address it. Believe there are current cases going on in Michigan and California. Ford has apparently known these transmissions were bad but continued producing them effecting 2009 - 2017 Ford Fusions. Ford has offered no compensation to fix my transmission. I expected to have this car a long time, but this transmission issue has gone on for years with no recalls being issued. This is a safety issue and regardless of warranty, Ford should issue recall for transmission. They offer a band aid recommendation but not worth it. Dealer wants over $9000 to replace it. This car should easily see 200,000 miles if well kepted (and it has been) but not worth putting in a new transmission for over $9000 especially if it is prone to failure. Serious crash probability when car loses power on interstate. See Item #2.
Engine and engine cooling, Oct 11, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the coolant temperature warning light illuminated. The contact's wife pulled to the side of the roadway, turned off and restarted the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into the pistons, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 133,000.