2016 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,705

Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.

Primary concernEngine463 reports · 27% of complaints
Owner complaints1,705Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine463
  2. Power train316
  3. Other or unspecified223
  4. Steering184
  5. Electrical system163
  6. Service brakes140
  7. Back over prevention131
  8. Engine and engine cooling108

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraOct 13, 2025

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Campaign 25V695000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchNov 17, 2023

    Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

    Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

    Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

    Campaign 23V775000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  5. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  6. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  7. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Seat belts, front, anchorageApr 27, 2016

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

    An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.

    Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.

    Campaign 16V250000 on NHTSA.gov

  13. Fuel system, gasoline, storageOct 1, 2015

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    A fuel tank that cracks may leak fuel, increasing the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.

    Campaign 15V618000 on NHTSA.gov

Representative owner complaints

1,705 reports, newest first.

  1. Electrical system, Other or unspecified, Engine, Sep 7, 2022

    Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.

  2. Vehicle speed control, Service brakes, Sep 6, 2022

    The contact owns a 2016 Ford Fusion. The contact stated the brake lights were continuously illuminated. The contact taped the brake button in to stop the warning light from appearing. The contact also stated that the failure caused the battery to drain. There was also a failure while accelerating with the RPM being inoperable while depressing the accelerator pedal down to the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.

  3. Tires, Sep 6, 2022

    The contact owns a 2016 Ford Fusion equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: 235/45/R18, DOT Number: (Unknown). The contact stated while driving at MPH, the TPMS warning light illuminated. While the contact was attempting to pull over, the driver’s side rear tire experienced a blowout. The contact was able to change the tire with the spare tire with the assistance of the local authorities. The contact later took the vehicle to an independent mechanic who discovered a nail in the tire which lead to the failure. The tire had been replaced. The tire failure mileage was approximately 20,000. The vehicle failure mileage was approximately 65,000.

  4. Engine, Sep 1, 2022

    Symptoms include - rough idle, car sputtering and dying, miss fire cylinder 2, loss of coolant. Followed the recommendations from the codes after the check engine light came on. Changed the spark plugs & coils, reset check engine light. Came back on within a week. Took to Ford on 8/22/2022. Diagnostic came back on 8/25/2022 as a known issue TSB 19-2375. Faulty design of the short black, coolant intrusion into the cylinders. There is a class action lawsuit already in motion. It's unfortunate and truly unacceptable that Ford knows the old design of the short block is defective and failed to communicate this to car buyers posing safety concerns with car fires and months of vehicles being out of commission due to parts being in back order. Currently the car is being repaired once completed I can provide a detail work order exceeding $8000.00 if needed.

  5. Exterior lighting, Other or unspecified, Back over prevention, Aug 31, 2022

    Approximately 3 weeks ago my teenage driver called me at work to inform me that his display was "black" and he had no radio. When asked to provide more details, he said that the display screen in the care, which is a touchscreen that is divided into 4 sections (phone, navigation, climate, radio) was not functioning like intended. This screen also displays the backup view when in reverse. He also stated that there is no radio, his phone does not connect via Bluetooth as it did previously to allow for hands-free driving. My son said the screen was functioning as intended when he parked his car for the night, but upon starting the next day it was black- no warning or other symptoms of this problem. We had the car evaluated at the Ford dealership and told it could be two things, but unsure which-tech said have to fix one first and if that doesn't work then the other. APIM failure is one of the two potential problems. My son is a teenage driver, the lack of Bluetooth connectivity and the safety net of the backup display poses a risk for (1) driving distraction related to inability for hands-free driving (2) backup rearview display and additional alerts while car is in reverse malfunctioning increasing the likelihood of collision when in reverse. Ford has known issues with APIMs in various 2017 and newer makes/models.

  6. Power train, Aug 30, 2022

    The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH, the vehicle decelerated independently. There was no warning light illuminated. The accelerator pedal was depressed, but the vehicle failed to respond. The contact’s husband was able to pull into the driveway. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000. The contact also owns a Ford Escape with the same transmission issues.

  7. Engine, Aug 30, 2022

    The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle overheated and lost motive power with the check engine and low coolant warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,000.

  8. Other or unspecified, Aug 30, 2022

    The OEM lug nuts that Ford supplies are a 2 piece construction that swells and makes it impossible to change a tire on the side of the road because you have to pound the lug wrench to get it to go on. Ford knows about the problem and will not replace them. A set of 20 lug nuts cost over $200. The dealership told me they need replace so they can rotate my tires the next time I bring it in.

  9. Engine and engine cooling, Aug 29, 2022

    The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 30 MPH, the engine made an abnormal sound and the vehicle started driving rough. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that the VIN was not under recall for the failure. The manufacturer was contacted and informed of the failure. The manufacturer confirmed that the VIN was not under recall. The failure mileage was 100,000.

  10. Engine, Aug 29, 2022

    Brought car into Ford Dealership for check engine light and car cutting off while driving, dealer stated that a ignition coil was bad, had that issue fixed and approx 1 month later has same code and same issues was advised that there is coolant leaking into cylinder causing Check engine light and a dead cylinder and car will need new engine. After talking to service writer was told that it is a ongoing issue with this model car and engine and that there is several TSB letters advising the issue, I advised service writer at Ford, that we purchased the car New and every bit of service has been done at a Ford dealership and was never warned of this issue, service writer stated that Ford is not obligated to warn its customers of a possible issue.

  11. Engine, Aug 29, 2022

    RAN ROUGH ON COLD IDLE. ENGINE LIGHT CAME ON. P0302, P0316. UPON INSPECTION FOUND ENGINE HAD CRACKING, ALLOWING COOLANT INTO THE COMBUSTION CHAMBER. CAR HAS 115,OOO MILES. WE OWE $4000 AND A ENGINE COSTS $5200. TURNS OUT THIS IS A COMMON PROBLEM. A TOTAL ENGINE FAILURE SHOULD NOT BE "COMMON".

  12. Engine and engine cooling, Engine, Aug 26, 2022

    The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, the engine had misfired. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine short block assembly, the evac system, front-end alignment, engine coolant, and cylinder #2 failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.

  13. Engine and engine cooling, Power train, Aug 25, 2022

    The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 5 MPH, the vehicle lost motive power. While attempting to shift into gear, the vehicle shuddered and jerked. The vehicle failed to exceed 5 MPH while driving. The coolant in the engine was over the temperature message was displayed. The vehicle was taken to the local dealer where it was diagnosed that the engine was cracked. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered and provided no additional assistance. The failure mileage was approximately 55,000.

  14. Structure, Aug 25, 2022

    Driver side door latch failed. Unable to close door. Happened exactly a year ago to the passenger door (repair invoice attached).

  15. Power train, Aug 24, 2022

    The contact owns a 2016 Ford Fusion. The contact referenced NHTSA Recall Number 22V413000 (Power Train). The contact stated after the gear shifter was placed in drive(D) and she placed her foot on the accelerator pedal, the vehicle failed to respond. The contact stated that a friend checked under the hood of the vehicle and noticed that the shifter cable bushing had detached. The contact’s friend was able to reattach the shifter cable bushing and the vehicle operated as needed. The contact then stated that the friend had place his foot on the accelerator pedal to engage the vehicle then immediately engaged the parking brake to park the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced; however, the part to do the repair was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 70,000.

  16. Structure, Aug 19, 2022

    I am writing to let you know of my current difficulties in fixing my Ford Fusion 2016 that had an issue with the door latch. As this problem prevented the door from closing, which raised a safety concern while driving. A recent recall from Ford under the recall number 20S15 (attached) was released on March 24, 2020, to fix this issue for Fiesta, Fusion, and MKZ. My car fits exactly the affected vehicle's description in the recall. Yet, the certified dealer and Ford decided not to include this in the recall, and I had to pay out of pocket (attached) as the current condition is not safe to drive the car without fixing the door latch. I believe my car should be included in this recall as it is affected by the same problem they described in their announcement.

  17. Power train, Aug 19, 2022

    The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his daughter was driving at an undisclosed speed, she experienced a failure with the transmission. The vehicle was not drivable. The driver towed the vehicle to an independent mechanic and was informed that the transmission linkage needed to be replaced. The vehicle was not repaired. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.

  18. Power train, Aug 16, 2022

    The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was stuck in a neutral position. There were no warning indicator lights illuminated. The contact received notification of NHTSA Campaign Number:22V413000 (Power Train ). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic who informed the bushing continued to pop off. The local dealer was contacted and informed the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called another local dealer, Fitts Ford 8000 Auto Dr, Riverside, CA 92504 but the vehicle was not diagnosed or repaired. The failure mileage was approximately 137,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

  19. Engine and engine cooling, Aug 13, 2022

    Head gasket failed at 75,000 miles and allowed coolant to mix with oil causing the engine to fail and needing to be replaced. Needless to say this is a very costly repair that I feel is Ford Motor Co. responsibility. This is far too frequent issue not to receive compensation

  20. Service brakes, Aug 12, 2022

    Brakes failed while driving at low speed. Found brake fluid on inside of drivers side front. Broken brake line

  21. Other or unspecified, Aug 8, 2022

    I received a letter that there was a recall on my car but that the vehicle was still drivable, so I continued to drive my car as normal. My daughter drove to her friend house where she simply put the car in park, not even turning off the engine, and 5 minutes later when she attempted to put the car in drive the car would not shift. There were no indicators on the dash that indicated what the problem was. This happened at 10:05pm. The car was parked in the middle of a circle in a housing complex. Around 12:03, after not being able to get a tow from anywhere else, we decided to start the online process of dispatching a tow through the Ford website. There were no tow trucks available at the time so my daughter decided to sit with the car until a tow truck was available to insure the car wouldn’t roll off and hit another vehicle. Around 2:27am my daughter woke up to people breaking into cars in the circle. (A police report will be later provided.) THANKFULLY she seen them before they seen her and was able to scare them off without getting hurt. Around 4:31am she received a call from Ford stating that a tow service will be provided due to the recall and that FORD will reimburse for the tow service. (This call was stated as being recorded so there should be evidence on FORD in of this) The original ETA was giving at 5:17am for 180-210 minutes. A tow truck did not come until 10:07. Leaving my daughter stranded in a clear unsafe situation for about 12 hours. It was NEVER suggested by the Ford representative or the website that i will have to get my car towed to the Dealership. After speaking to someone at the Dealership and the Customer Service Relation department i was told not only was it our fault for not getting the vehicle told to the Dealership but i will not be reimbursed for the previous tow (like i was told) but i will have to pay to get another tow to the Dealership. I was also told that they will not be able to provide me with a loan car until OCTOBER!

  22. Power train, Aug 8, 2022

    2016 FORD FUSION. CONSUMER WRITES IN REGARD TO TRANSMISSION SHIFTER CABLE BUSHING SAFETY RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE SAFETY RECALL 22S43/22V413. THE CONSUMER STATED THE VEHICLE EXPERIENCED THE SAME FAILURE DESCRIBED IN THE RECALL. THE VEHICLE WAS REPAIRED.

  23. Engine, Aug 8, 2022

    I started getting a check engine light on the car, hooked up obd miss fire cylinder 3, changed ALL the plugs and coil pack for cylinder 3. Cleared codes, ran fine for about 5 days. Misfire on cylinder 3 again, swapped cylinder 2and 3 coil packs, still misfire on cylinder 3 pulled plug, brand new mind you, looked horrible, cleaned it and swapped it with cylinder 2 plug, still misfire cylinder 3, car seemed to run fine when at higher rpm, but at idle was rough. Wife went to leave later in car….. engine coolant over temp came on, I get to the house, and notice that the coolant tank was low, added some coolant, started it back up, coolant seemed to disappear. Checked the dipstick… oil was a milky color so it’s either bad head or bad gasket. Upon looking this problem up there seems to be A LOT of problems with this design on fords motors where coolant is getting into one of the cylinders and ruining the engine.

  24. Power train, Aug 5, 2022

    i spoke to the Ford dealership service department tech about the recall (22S43/22V413) & was told that Ford stopped making repairs as of the end of July for the problem until the customer has an actual problem and has to have the car towed in - then & only then will parts be sent to the dealership for the repair - Ford repaired some cars in July but notified service departments that Ford will not ship out parts until a customer's car is towed in for repairs to be fixed....Ford will pay for the tow and all parts but cars are not to be repaired until they are broken! I spoke to a rep from Ford and their story was totally different - parts are not available until at least October, so my question is - what happens to cars that exhibit this problem? DOES THE OWNER HAVE TO WAIT UNTIL OCTOBER TO GET A FIX - that seems ridiculous - I asked to speak to a Supervisor and have been waiting for over 30 minutes so will hang up now since no one wants to speak to a customer......

  25. Power train, Aug 5, 2022

    My car won’t shift into gear. It’s stuck in neutral