2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints
1,705 reports, newest first.
Power train, Aug 3, 2016
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING AND THE GEAR SHIFTER SHIFTED INTO PARK, THE FRONT PASSENGER ATTEMPTED TO EXIT THE VEHICLE, BUT THE GEAR SHIFTER DISENGAGED INTO REVERSE. AS A RESULT, THE VEHICLE ROLLED AWAY AND DRAGGED THE FRONT PASSENGER ALONG UNTIL THE VEHICLE CAME TO A HALT ON LEVELED SURFACE. THE FRONT PASSENGER SUSTAINED HEAD, SPINE, AND RIB INJURIES AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Engine, Jul 27, 2016
ON 7/26 MY 2016 FORD FUSION ENEGERI WITH 3800 MILES ACTED ODDLY AWHILE AT A RED LIGHT. WHEN I ATTENMPED TO ACCELERATE IT SURGED FORWARD AND SOON AFTER AN ICON THAT LOOKED LIKE A SUBMARINE PPEARED ON MY DASHBOARD. I HAD JUST TAKEN THE VEHICLE IN FOR IT'S FIRST SERVICE AT 3400 MILES. THE SPECIFIC VISUAL WAS AN ENGINE LIGHT THAT LOOKED LIKE A SUBMARINE IT WAS NOT A WRENCH - WHEN I BROUGHT IT TO GALPIN FORD, WHERE I PURCHASED IT, I WAS TOLD IT WOULD BE A WEEK OR MORE BECAUSE OF A 2-STEP PROCESS TO DIAGNOSE AND WERE BACKED UP. I ASKED FOR A LOANER. THEY SAID NO. I CALLED FORD CORPORATE IF THEY COULD BE OF ASSISTANCE( THEY KNEW OF ISSUES WITH THIS MODEL) THEY CLAIMED TO NEED A DIAGNOSIS I WENT HOME AND CALLED GALPIN & FORD CUSTOMER SERVICE. THEY AT AROUND 3:00PM I WAS ADVISED BY GALPIN THAT THE VEHICLE HAD BEEN REPAIRED, IT WAS "JUST AS THEY THOUGHT"- A THROTTLE ISSUE .THEY CLAIMED TO HAVE DONE AN EEC TEST WITH CODE P2112 AND REPLACED THE THROTTLE BODY. I ASKED WHAT OTHER DIAGNOSTIC TESTS WERE PERFORMED AND WAS SAD TP SEE ONLY A BASIC "REPORT CARD" -FLUID LEVELS AND TIRE /BRAKE WEAR - WHEN DRIVING THE CAR HOME, IT WAS NOT PERFORMING THE SAME- NOT FLUID - A STRONG FLOOR VIBRATION NEAR THE ACCELERATOR, AND DRIVING VERY ROUGH. I CALLED GALPIN TO COMPLAIN INTEND TO BRING THE VEHICLE BACK TO THEM OR TO ANOTHER AUTHORIZED FORD DEALERSHIP AFTER I SPEAK TO FORD CUSTOMER SERVICE. I NEED TO HAVE THE VEHICLE THOROUGHLY INSPECTED BECAUSE I AM NOT CONVINCED THEY DID A THOROUGH INSPECTION BUT ASSUMED BECAUSE OF PRIOR THROTTLE PROBLEMS, THAT WAS THE ISSUE. CURIOUSLY WHEN RESEARCHING THE THROTTLE ISSUE, THERE ARE SPECIFIC REFERENCES TO A WRENCH ICON --- THERE WAS NEVER A WRENCH ICON ON MY DASHBOARD. IT IS EXTREMELY TROUBLING TO HAVE A NEW VEHICLE WITH ONLY 3800 MILES PERFORM SO HORRIBLY- IT DOES NOT CURRENTLY FEEL SAFE TO DRIVE
Engine, Jul 26, 2016
TOOK VEHICLE IN FOR FIRST SERVICE AT APPROXIMATELY 3400 MILES. AT APPROXIMATELY 3800 MILES VEHICLE WAS ACTING PECULIAR WHEN STOPPED AT RED LIGHT VEHICLE MADE NOISES IT HAD NEVER MADE BEFORE AND WHEN LIGHT TURNED GREEN & ACCELERATED IT SURGED. THAT IS WHEN I NOTICED A CHECK ENGINE LIGHT AND CALLED GALPIN FORED SERVICE DEPT WHERE VEHICLE WAS PURCHASED AND ROUGHT IN ASAP. THEY ARE TELLING ME IT MAY BE A WEEK OR MORE TO DETERMINE THE PROBLEM AND WERE UNWILLING TO PROVIDE LOANER. I CONTACTED FORD AND FILED A COMPLAINT WITH CORPORATE OFFICE - I WAS PROVIDED WITH CASE # CAS10146642 0 WHEN YOU GO ONLINE IT IS CLEAR THIS IS A KNOWN DEFECT WITH THE VEHICLE AND DISTURBING THAT THEY WERE UNWILLING TO PROVIDE MORE ASSISTANCE.
Fuel/propulsion system, Jul 15, 2016
CAR STARTED STALLING RANDOMLY WHILE COMING TO A STOP IN CITY TRAFFIC. CAR HAS NOW ESCALATED TO STALLING WHILE DRIVING ON HIGHWAY, SUDDEN POWER LOSS, INCLUDING POWER BRAKES AND STEERING.
Electrical system, Fuel/propulsion system, Jul 7, 2016
AS SKIMMING THROUGH OTHER COMPLAINTS, I SEE I WASN'T THE ONLY ONE WITH A BAD THROTTLE BODY ISSUE ! MY INFANT WAS IN THE CAR WITH ME AND LUCKILY MY BOYFRIEND WAS IN FRONT OF ME! IT DIED 3 TIMES ON THE HIGHWAY BEFORE WE GOT TO THE NEXT TOWN TO HIS WORK - LUCKILY HE ALSO HAD THE INFANT CAR SEAT ! I HAD TO HAVE IT TOWED AND BORROW HIS 2010 FUSION FOR 2 DAYS UNTIL MY CAR WAS FIXED. ANOTHER ANNOYING ISSUE IS WHENEVER MY IPONE HAS AN UPDATE I HAVE TO TAKE IT TO THE DEALERSHIP TO HAVE SYNC REINSTALLED ! I BOUGHT THE CAR BECAUSE OF THE SYNC (UPGRADED FROM A G6 WITH NO EXTRA OPTIONS). I TRAVEL 30,000+ MILES A YEAR AND EXPECT A NEW CAR TO WORK - IF I WANTED A TERRIBLE CAR I WOULD HAVE GOTTEN ANOTHER GM VEHICLE...
Suspension, Service brakes, Jul 6, 2016
I BOUGHT MY 2016 FUSION IN JANUARY SO IT IS 6 MONTHS OLD. I WAS DRIVING DOWN THE ROAD AND HAD COMPLETE BRAKE FAILURE WITH NO PRIOR PROBLEMS ON THIS BRAND NEW CAR ! I HAD TO USE THE EMERGENCY BRAKE TO SLOW DOWN MY CAR AND EVENTUALLY STOP. ALSO THERE IS A PROBLEM WITH THE REAR-END SUSPENSION, EVERY TIME I HIT A BUMP NO MATTER HOW SMALL, IT "TOSSES" MY CAR TO THE RIGHT. THIS IS VERY FRUSTRATING AS I HAVE A NEW CAR THAT I DO NOT FEEL SAFE DRIVING THAT WAS EXPENSIVE TO BUY, BUT WANTED A SAFE CAR TO TRANSPORT MY NEWBORN IN.
Power train, Air bags, Vehicle speed control, Jul 4, 2016
2016 FORD FUSION WITH APPROXIMATELY 7,000 MILES. DRIVING CAR ON HIGHWAY AT APPROXIMATELY 70-80 MPH AND SUDDENLY AIRBAG LIGHT, WRENCH LIGHT AND CHECK ENGINE LIGHT SIMULTANEOUSLY APPEAR ON DASHBOARD. THE THROTTLE BECOMES COMPLETELY NON FUCTIONING AND VEHICLE LOSES ABILITY TO ACCEALERATE AND STARTS SHAKING. MUST PULL OVER TO TURN CAR OFF AND RESTART FOR TO RESUME NORMAL FUNCTIONING. HAPPENED MINIMUM 6 TIMES IN THE COURSE OF 200 MILE TRIP.
Vehicle speed control, Jul 2, 2016
WHILE DRIVING MY SON'S 2016 FUSION ON THE HIGHWAY AT ABOUT 60 MPH THE CHECK ENGINE LIGHT CAME ON AND THE CAR SEEM TO LOOSE ALL POWER. THE CAR WOULDN'T ACCELERATE EVEN THOUGH I HAD THE GAS PEDAL ALL THE WAY TO THE FLOOR. I MANAGED TO GET TO SHOULDER SAFELY AND PARKED. I TRIED RESTARTING THE CAR SEVERAL TIMES WITH THE SAME RESULTS ( CHECK ENGINE LIGHT REMAINED ON, STEPPING ON THE ACCELERATOR THE CAR DOESN'T MOVE AND THE GAS GAUGE DROPPED FROM 3/4 TO EMPTY. ) I SHUT THE CAR OFF AND AND CONTACTED FORD TOWING SERVICE BECAUSE THE CAR HAD ONLY 6000 MILES ON IT. AFTER AN HOUR AND A HALF WAITING I CHECKED THE STATUS OF THE TOW AND WAS TOLD THE COMPANY CANCELLED AND DIDN'T TELL FORD SO IT WOULD BE ANOTHER HOUR FOR A NEW TOW. I DECIDED TO TRY THE CAR AGAIN AND TO MY SURPRISE THE CHECK LIGHT WAS OFF AND THE CAR WAS OPERATING AGAIN. I GOT OFF THE HIGHWAY AT THE FIRST EXIT AND HEADED FOR THE FORD DEALERSHIP WHERE MY SON PURCHASED THE CAR. THE CAR LOST POWER AGAIN BUT THIS TIME I LET IT SIT FOR 20 MINUTES BEFORE RESTARTING THE CAR. IT WORKED WITH ONE DIFFERENCE THE CHECK ENGINE LIGHT REMAINED ON. I GOT TO THE DEALER AND THEY PULLED TWO CODES. P2111 AND P2112 ( THROTTLE BODY FAILURE ) I GOT THE IMPRESSION THEY WERE NOT SURPRISED AND REPLACED THE THROTTLE BODY THE NEXT DAY.
Engine, Jul 1, 2016
ON A CITY STREET, MY VEHICLE SUDDENLY LOST POWER--ACCELERATOR WOULD NOT WORK. CAR WAS SHUDDERING. WARNING LIGHT SHOWING A WRENCH CAME ON. ANOTHER WARNING LIGHT SHOWING AN ENGINE ALSO CAME. ON. TURNED ENGINE OFF. DROVE A SHORT DISTANCE, THEN THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO THE FORD DEALER. FORD REPLACED THE THROTTLE BODY & MOTOR ASSEMBLY UNDER WARRANTY.
Engine, Jul 1, 2016
THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.
Exterior lighting, Jun 29, 2016
THIS WAS A RENTAL OD 11433 MILES. DRIVING AT NIGHT I ACTIVATED THE RIGHT TURN SIGNAL AND THE RIGHT HEAD LAMP BULB WENT OUT. I REPEATED THIS SIGNAL LEFT AND THE LEFT HEAD LAMP BULB WENT OUT. WHEN SIGNALING WAS COMPLETE THE HEAD LAMP CAME BACK ON. I COULD NOT LATCH THE HIGH BEAM BY THE TURN SIGNAL LEVER. IT HAD TO BE MANUALLY HELD. THESE SAME REPEATED ACTIONS WERE DONE WITH THE SAME RESULTS. ON AN UNTIL AREA A PERSON AT A CORNER MAY NOT HAVE BEEN VISIBLE? NIGHT TWO OF DRIVING THE RENTAL ALL WORKED AND FUNCTIONED PROPERLY AS DESIGNED. ALL TURN SIGNAL / HEAD LAMP BULB IN ADDITION TO ENGAGING AND DIS ENGAGING HIGH BEAMS.
Electrical system, Fuel/propulsion system, Jun 28, 2016
RENTED A FORD FUSION WITH 3000 MILES. DURING HIGHWAY DRIVING IT LOST POWER AND STOPPED. AFTER A MINUTE, WE RESTARTED IT WITHOUT PROBLEM. DROVE IT TO A NEARBY FORD DEALER WHO CHECKED THE CODE WHICH INDICATED THE PROBLEM WAS DEFECTIVE ELECTRONICS THAT CONTROLLED THE THROTTLE. APPARENTLY THE ENGINE WAS GETTING TOO MUCH AIR AND NOT ENOUGH GAS CAUSING IT TO SHUT DOWN. PERHAPS THIS WAS A PROBLEM SPECIFIC TO THIS CAR, PERHAPS NOT. BECAUSE OF THE POTENTIAL FOR SERIOUS CONSEQUENCES OF A CAR STOPPING UNEXPECTADLY ON A HIGHWAY WE THOUGHT WE SHOULD REPORT IT. WE DID NOTIFY THE RENTAL COMPANY (BUDGET IN MILWAUKE WI) OF THE PROBLEM. THE EMPLOYEE SAID HE HAD HEARD OF THIS PROBLEM BEFORE. IT WAS NOT CLEAR TO US IF HE MEANT ON CARS IN GENERAL OR ON THIS TYPE OF CAR.
Electrical system, Jun 27, 2016
WHILE ENTERING THE FREEWAY MY CAR LOSS POWER AND BEGAN TO QUICKLY DECELERATE. THANKFULLY I WAS ABLE TO MOVE TO THE SHOULDER BEFORE THE CAR THAT I WAS PULLING IN FRONT OF HAD TO TAKE ACTION TO KEEP FROM HITTING ME. THE CHECK ENGINE LIGHT AND WRENCH ICON APPEARED AFTER THE INCIDENT HAPPENED. THE FORD DEALERSHIP INFORMED ME THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED.
Engine, Fuel/propulsion system, Jun 23, 2016
ON (3) SEPARATE OCCASIONS NOW MY CAR HAS STALLED OUT WHILE DRIVING ON A STREET AND GIVEN ME THE "WRENCH" CHECK OWNERS MANUAL ALERT ON THE DISPLAY. AS I DO ALL I CAN TO GET OUT OF THE LINE OF TRAFFIC AND OFF THE THE SIDE OF THE ROAD, THE CAR SPUTTERS, SHAKES AND STALLS OUT. TURN OFF THE KEY, WAIT A FEW SECONDS, OPEN AND CLOSE THE DOOR (SO ALL ELECTRONICS ARE OFF) AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON WHEN IT STARTS AND IT RUNS FINE. SOME TIMES, IT STARTS AND SHAKES AND SPUTTERS AND STALLS. ON ALL OCCASIONS, I HAVE EVENTUALLY BEEN ABLE TO GET IT TO "LIMP" HOME. THE LAST TIME (3RD TIME) I CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALER. THE SHOP TOLD ME THIS IS THE 5TH OR 6TH 2016 FORD CAR (FUSION, FIESTA OR FOCUS) THIS MONTH WITH THE SAME ISSUE. 2ND FUSION AND THE ONE PRIOR TO MINE HAD 400 MILES ON IT! THINKS IT'S EITHER THE THROTTLE BODY OR THE THROTTLE BODY POSITIONING SENSOR. HAS THROWN CODES P2111 AND P2112. (ONE MEANS FLAP IS OPEN, ONE MEANS FLAP IS CLOSED) IT'S BEEN 3 DAYS AND I HAVE JUST BEEN TOLD I'M LOOKING AT ANOTHER 6 AT A MINIMUM. (THIS IS NOT THE SHOP'S FAULT IN MY OPINION AS THEY HAVE BEEN NOTHING BUT NICE AND CONSIDERATE TO ME) DON'T KNOW WHAT THE DEAL IS BUT SOMEONE IS GOING TO GET SERIOUSLY HURT.
Fuel/propulsion system, Jun 21, 2016
CAR HESITATES WHEN ACCELERATING FROM COAST, GENERALLY IN THE 40-50 MPH RANGE, BUT AT OTHER TIMES AS WELL. THIS ISSUE HAS CAUSED NEAR-ACCIDENTS IN HEAVY TRAFFIC WHEN ONE EXPECTS THE VEHICLE TO ACCELERATE BUT INSTEAD FEELS AS IF IT'S ABOUT TO STALL. THIS IS ESPECIALLY DANGEROUS WHEN ENTERING AND EXITING FREEWAYS WHEN PREDICTABLE ACCELERATION IS NEEDED.
Engine, Jun 18, 2016
MY BRAND NEW FORD FUSION SHUT DOWN ON ME IN THE MIDDLE OF A BUSY HIGHWAY IN ATLANTA! I WAS DRIVING AND ALL OF A SUDDEN IT SLOWED DOWN AND WOULDN'T ALLOW ME TO PRESS THE GAS. THE VEHICLE STARTED SHAKING VERY BADLY AND I HAD TO FIND A WAY TO STEER THE CAR ALL THE WAY OVER TO THE SIDE OF THE HIGHWAY. THIS WAS THE WORSE AND MOST FRIGHTENING EXPERIENCE THAT I HAVE EVER HAD IN MY LIFE! I WAS TOLD THAT THIS PROBLEM WAS DUE TO A THROTTLE BODY ISSUE. I AM VERY DISAPPOINTED WITH FORD.
Engine, Jun 13, 2016
I WAS ON THE INTERSTATE. ALL OF A SUDDEN A WRENCH AND THE WORDS SEE MANUAL APPEARED. THE CAR WOULD NOT GIVE GAS (SLOWLY CUT OFF), AND CAR STARTED SHAKING. WAITED ABOUT 6 MINUTES AND GOT BACK ON THE ROAD ONLY FOR IT TO CONTINUE TO HAPPEN EVERY FEW MILES. I GOT A DIAGNOSTIC CHECK DONE AND MECHANIC TOLD ME THE CODE SAID IT WAS THE THROTTLE BODY. THE CAR IS FAIRLY NEW WITH A LITTLE OVER 10,000 MILES.
Engine, Jun 1, 2016
TRAVELING ON INTERSTATE 66 VEHICLE CHECK ENGINE LIGHT CAME ONE AND MESSAGE SAID SEE SERVICE MANUAL. LOST OF SPEED, NO ACCELERATION, AND STALLED OUT. MOVED OVER ON SHOULDER OF INTERSTATE DURING RUSH HOUR. TOWED TO DEALERSHIP. THROTTLE BODY HAD TO BE REPLACED. CAR IS JUST 6 MONTHS OLD BOUGHT IT BRAND NEW. 10,000 MILES ON THE CAR AND THIS PIECE OF EQUIPMENT ALREADY GOES OUT. SEE THIS HAS BEEN AN ISSUE IN THE PAST. NEED TO REOPEN THE INVESTIGATION ON GETTING RID OF THE ELECTRONIC THROTTLE BODY.
Electrical system, Engine, May 26, 2016
TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.
Fuel/propulsion system, May 22, 2016
THE SUBJECT CAR OF THIS REPORT IS AN ENTERPRISE RENTAL CAR RENTED IN PEORIA, ILLINOIS. ON THURSDAY, MAY 5, 2016, MY WIFE AND I WERE TRAVELING EASTBOUND ON I74 AT MILEPOST 166 IN INDIANA. I WAS IN THE PASSING LANE AT 75 MPH, CLOSELY FOLLOWED BY A TRACTOR-TRAILER SEMI, AND WE WERE PASSING TWO OTHER TRACTOR-TRAILER SEMIS IN THE ADJACENT LANE. OTHER CARS WERE IN THE VICINITY. SUDDENLY I NOTICED THAT THE ACCELERATOR PEDAL HAD BECOME UNRESPONSIVE AND THE CAR WAS SLOWING DOWN. ON THE INSTRUMENT PANEL THERE WAS A WARNING LIGHT IN THE SHAPE OF A WRENCH. MY VEHICLE WAS SLOWING DOWN RAPIDLY AND THE ADJACENT VEHICLES HAD NO IDEA WHAT WAS HAPPENING. HORNS WERE BLOWING; LIGHTS WERE FLASHING; AND THERE WAS ABSOLUTELY NOTHING I COULD DO EXCEPT TO TRY TO SAFELY GET OUT OF EVERYONE'S WAY. THANKFULLY, I WAS SUCCESSFUL AND I WAS ABLE TO MOVE MY CAR TO THE SHOULDER OF THE HIGHWAY. THE REASON FOR THIS REPORT IS THAT IF I AND THE SURROUNDING DRIVERS HAD BEEN LESS CAPABLE AND LESS ATTENTIVE IN THIS EVENT, THERE COULD EASILY HAVE BEEN A HUGE CRASH AND AT LEAST TWO FATALITIES, AND NO ONE WOULD HAVE KNOWN THE ACTUAL REASON FOR THE EVENT. THIS WAS AN EXTREMELY HAZARDOUS SITUATION. I WAS EVENTUALLY ABLE TO NURSE THE CAR TO THE FORD DEALER IN HARRISON, OHIO (CRONIN FORD INC) WHERE THE CAR WAS LEFT FOR REPAIR. ENTERPRISE PROVIDED A REPLACEMENT VEHICLE TO US AND WE CONTINUED OUR TRIP. LATER IN THE TRIP, I STOPPED AGAIN AT CRONIN FORD TO LEARN WHAT PROBLEM HAD BEEN FOUND. THEIR DIAGNOSIS LED TO REPLACEMENT OF THE ENGINE THROTTLE BODY (PART NUMBER DS7Z 9E926 D). A COPY OF THEIR WORK ORDER IS ATTACHED.
Engine, May 1, 2016
THIS CAR HAD APPROX 2400 AT THE TIME OF INCIDENT. MY WIFE AND I WERE DRIVING THE CAR DOWN A STEEP GRADE ON 4/23/16 THE CAR CHIMED 4 0R 5 TIMES . I ASKED MY WIFE IF SHE KNEW WHAT THE SOUND WAS AND SHE SAID NO. ABOUT 5 TO 10 SECONDS LATER I TOLD MY WIFE THAT THE CAR WAS NOT RUNNING. AND I LOOKED AT THE DASH AND IT WAS BLANK. I QUICKLY PUT THE CAR IN NEUTRAL AND STARTED THE CAR. IT TURNED ON. I CONTINUED DRIVING ABOUT 300 MILES AFTER THIS INCIDENT. I BROUGHT THE CAR TO MADISON FORD IN OHIO TO BE LOOKED AT. THEY COULDNT FIND ANY CODES. THEY SENT ME HOME WITH THE CAR. THEY CALLED ME BACK ON TUES AND SAID BRING THE CAR BACK . THIS TIME THEY FOUND 6 CODES. BUT TO MY KNOWLEDGE NOTHING STATING THE PROBLEM. THEY DROVE THE CAR 60 MILES OR SO AND SAID THE CAR WAS FINE. I CALLED CLASSIC FORD IN MENTOR OH AND TALKED TO THE SERVICE ADVISOR AND INFORMED HIM I WAS BRINGING THE CAR THERE TO BE SERVICED. THE ADVISOR SAID HE WOULDNT BE WORKING 4/29 AND HE WOULD INFORM THE SERVICE MGR OF THE PROBLEM. ICALLED FRIDAY AND SPOKE TO MARK THE MGR. HE SAID HE TALKED TO THE PEOPLE AT MADISON FORD . HE TOLD ME TO BRING THE CAR IN MONDAY MAY 2 BUT WE ARE GOING TO DO THE SAME THING AND IF WE CANT FIND ANYTHING THEN THERES NOTHING WE CAN DO FOR YOU. WELL I ASKED HIM IF MADISON TOLD HIM THE CAR SHUT DOWN GOING DOWN A HILL AND HIS REPLY WAS UH NO. TODAY MAY 1 I STARTED THE CAR AND LET IT RUN FOR 3 MINS AND WITH MY WIFE IN THE CAR PULLED DOWN THE DRIVEWAY AND IT SHUT OFF AGAIN. NO CHECK ENGINE WARNING OR ANYTHING. AFTER THE FIRST INCIDENT MY WIFE SAID I WOULDVE BEEN KILLED BECAUSE I WOULDNT HAVE KNOWN TO DO WHAT YOU DID. THESE ARE SERIOUS LIFE THREATENING ISSUES AND MY WIFE AND DO NOT FEEL SAFE IN THIS CAR. ESPECIALLY WHEN THEY TELL ME THERES NOTHING WRONG WITH THIS CAR.
Electrical system, Other or unspecified, Fuel/propulsion system, Apr 28, 2016, fire
INSERTING KEY INTO IGNITION FUEL PUMP WOULD KICK ON OCCASIONALLY, THE DOORS WOULDN'T ALWAYS UNLOCK UPON SHUTTING CAR OFF, DASH AND RADIO DELAYED COMING ON AT TIMES UPON STARTING, UNLOCKING DOORS WITH KEY FOB THERE WOULD BE STATIC COMING FROM BACK SPEAKERS, KEYLESS ENTRY WOULD UNLOCK BUT NOT ALWAYS RELOCK, A FEW TIMES THE KEY WOULDN'T START CAR THERE WOULD BE NO REACTION AT TURNING OVER, DASH WOULD LIGHT UP AT TIMES WHEN NO KEY WAS IN IGNITION AND CAR LOCKED, HEATER WOULD BLOW HOT AIR THEN TURN TO COLD AS IF A/C WAS ON, ONE DAY BATTERY WAS DEAD AND HAD TO JUMP IT NOTHING WAS LEFT ON AND CAR WAS LOCKED.
Air bags, Apr 15, 2016, crash
I WAS IN A RESIDENTIAL AREA AND CAME TO A 2 WAY STOP GOING WEST BOUND. I SAW A VEHICLE APPROACHING GOING WEST BOUND. I MADE A LEFT TURN. THE OTHER VEHICLE RAN THROUGH THE STOP SIGN MAKING A RIGHT TURN AND HIT MY VEHICLE; THEN SPED AWAY. THE OTHER CAR WAS A DARK OLDER MEDIUM SIZE SUV. THE SUV FRONT DRIVER SIDE HIT THE PASSENGER SIDE CENTER BEAM BETWEEN THE FRONT AND BACK SEAT, DAMAGED BOTH DOORS, BROKE THE BACK SEAT WINDOW, AND CAUSED THE DRIVER SIDE FRONT TIRE TO GO FLAT. THE IMPACT PUSHED MY CAR ABOUT 30 FEET UP AND OVER A 4 INCH HIGH SIDEWALK CURB AND ANOTHER 10 FEET INTO A NEIGHBOR'S YARD. THE CAR TOOK THE SIDE IMPACT REMARKABLY WELL BUT NONE OF THE AIRBAGS DEPLOYED.
Engine, Fuel/propulsion system, Apr 14, 2016
LAST WEEK MY CAR ENGINE WOULD SHUT OFF WITHOUT WARNING WHEN I WAS AT A STOP LIGHT AND IDLE ABOUT TO TURN ONTO ROAD. THIS HAPPENED TWICE SO I TOOK MY CAR WHERE I PURCHASED AT RYAN FORD SEALY AND THEY HAD IT 4/6-12/2016. THEY COULDN'T FIND ANYTHING BECAUSE NO CODES OR LIGHT CAME UP. RAN VEHICLE HEALTH CHECK AND NOTHING. ACTED FINE YESTERDAY. TODAY GOING RIGHT UNDER 30 MPG AND AT THE STOP SIGN IT SHOOK BAD AND LIGHTS CAME ON. ENGINE STAYED ON BUT COULD NOT MOVE. WAITED 15 MINUTES AND LIMPED TO MY HOUSE AND HAD TOW TRUCK TAKE IT BACK TO RYAN FORD. DETERMINED AND REPLACED THROTTLE BODY.
Steering, Mar 28, 2016
THE STEERING ASSIST, ELECTRIC POWER STEERING, HAD A "FAULT" AND THE CAR WOULD NOT START/CRANK. BEFORE THIS HAPPENED THE STEERING WAS STRANGE, IT WAS LIKE THERE WERE STRING WINDS WHEN DRIVING ON THE HIGHWAY, THE CAR WOULD SWAY SIDE TO SIDE.