2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints: electrical system
82 reports, newest first. Show all
Power train, Electrical system, Fuel/propulsion system, Sep 21, 2026
I am the original single owner of a 2019, paid-off, gas Fusion with less than 54,000 miles, a spotless maintenance record, and no accident history. The vehicle suffered a sudden, instantaneous total loss of motive power. The loss of electric power steering assist and loss of power brake assist while driving through a live intersection with no warning lights or prior engine shuddering nearly caused a severe, life-threatening, or even fatal collision. The vehicle was removed from the intersection by physically pushing it with the assistance of other passing motorists and local police. I immediately called and requested towing services through the manufacturer. Services arrived 2 hours later. They started the car with no issue and drove it onto the tow truck. No engine lights or warning lights were present; the vehicle did not stutter or shake, and the vehicle had a 1/4 tank of gasoline. The vehicle was delivered directly to the Dealership. After it stalled and once it was removed from the intersection, no attempt was made to restart the vehicle until the towing service arrived. The dealership has had the vehicle for 2 weeks and claims they cannot diagnose the cause; there are no active diagnostic codes, and they have not been able to replicate the failure regarding this potentially fatal electrical shutdown. It is completely unacceptable and dangerously irresponsible for a dealership to hold a vehicle for 2 weeks, then suggest "picking it up, add some gas" simply because they haven't found any issues and "it should be fine." I cannot, in good conscience and out of protection of myself, my family, and other motorists, continue operating a vehicle that exhibits life-threatening intermittent failures.
Power train, Electrical system, Engine, Jul 14, 2026
My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.
Electrical system, Jun 22, 2026
The contact owns a 2019 Ford Fusion. The contact stated that after receiving notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); that the parts were available, the local dealer was contacted, and the contact was informed that parts were still not available and were on back order. The manufacturer was notified of the issue and confirmed that parts were still on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Electrical system, Other or unspecified, May 28, 2026
Im constantly having to put coolant in. My car won’t let me update. I have to pay at a dealership which is too expensive . Also, the two plug in to charge your phone doesn’t work.
Electrical system, Other or unspecified, Back over prevention, May 1, 2026
Very frequently, the rear view camera will stop working, glitch and go black. Then give the message, camera is unavailable
Electrical system, Mar 23, 2026
I have a 2019 Ford Fusion hybrid titanium, and it is exhibiting issues of a recall that Ford has issued for my year making model. But not specifically for my Vin. The recall is for the A.P.I.M. module and is a software glitch that although leave the infotainment system with a black or blank screen or right after using the backup camera, the backup camera will stay on the screen for some time and it states on the recall that it is a safety concern due to being a distraction for the driver on top of that, it will not remember any device I pair to it via Bluetooth, it will not remember navigation presets or any destinations I previously routed to with the navigation system. Every time I turn my car on for some reason it starts the navigation system with the route to my parents address. Also sometimes the screen will be unresponsive and unusable untill next ignition cycle. It kills my 12v battery because the screen will stay on after vehicle is turned off. This happens every ignition cycle
Electrical system, Mar 3, 2026
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System), and the vehicle was taken to the dealer, where the interim repair was performed because the final remedy was not yet available. However, upon following up with the dealer, the dealer informed the contact that the recall was marked as completed. The manufacturer was contacted and informed the contact that the vehicle recall history confirmed that the dealer had only performed the recall interim repair. The contact filed a complaint against the dealer with the manufacturer. The manufacturer informed the contact that the dealer would be contacted to correct the issue. The contact was awaiting a call back from the manufacturer. The contact had not experienced a failure.
Electrical system, Engine, Fuel/propulsion system, Jan 22, 2026
Engine catastrophicly over Revs when charging and plugged in phev plug.
Power train, Electrical system, Nov 4, 2025
Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.
Electrical system, Oct 8, 2025
Drove home from work 10/7/25 no issues. Parked the car no issues. Son went to leave and the car just stopped functioning. OEM issues I believe is what my son stated with the computer system. Brake is down and won’t release. Won’t start, sounds like it is even when we aren’t touching anything. Asking for goodwill / Good faith extension on the recall for this vehicle
Electrical system, Oct 7, 2025
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available, and the recall was put on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for further assistance. The contact had not experienced a failure.
Steering, Electrical system, Vehicle speed control, Sep 4, 2025
I have a 2019 ford fusion turbo engine and everytime I accelerate the turbo is wicking into the pcm the control module which is causing hazards sucking as at random times whenever I turn left the steering wheel with get stuck and the brakes will lock for a couple seconds and then go back to normal. I had Meineke do a diagnostic on the car and they showed oil in the pcm aswell as the loss of connection between the pcm and its sensors. They drove the car and while driving the car going 20mph the car is reading as going 100
Electrical system, Engine, Sep 3, 2025
Going approximately 55 Miles an hour on the freeway and my car starts profusely shaking. I pulled to the side of the highway tow truck comes up behind me. Ann, my cylinder 4 was noted to be misfiring. I had it towed to Midas and that is where it was determined that engine coolant leaked into my cylinders and now being told that my car requires a new engine!! Mind you i have already paid 5K to replace the timing chain because apparently my car skipped timing due to oil pan leak. Both of these issues are posted on TSB BULLETINS ON THE FORD WEBSITE. I am NOT GOING TO PAY 11K for a new engine not to mention the 5K I already paid and all my other maintenance that I have paid for. Ford was deceptive knowing selling these vehicles with a QA ISSUE! AND THEY REFUSE TO ASSIST THE CONSUMER. THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR NEGLIGENCE!!
Steering, Electrical system, Other or unspecified, Aug 28, 2025
First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the ABS sensor comes on Then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.
Electrical system, Aug 22, 2025
See attached document for complaint. Text from attached document: Despite completing the interim repair, the vehicle still cannot charge, and my repeated inquiries, including under case number CXH-05041947-L 1V3X6, have been met with vague promises of replacement batteries being available "next quarter" with no resolution in sight. Furthermore, I learned on July 23, 2025, that Ford offered a buy-back program for affected vehicles that ended on July 1, 2025, which I was never informed about.
Electrical system, Jul 1, 2025
The electrical system constantly discharges the battery. If the car is not started at least every three days, the battery discharges and must be taken to Ford to have the battery replaced. Ford customer service and the dealer know about this and have taken the position that as a customer I must go start the car because Ford cannot fix the problem, Unknown why they cannot fix it. To start the car every three days is very difficult for me because I am disabled and must climb stairs and walk to the street to manually start the car. Ford suggested using the remote start feature of furnished with the car by Ford. The remote start works but it is limited to remote starting the car two times and then you must go to the car and manually start the car. If I am unable to get to the car in time to start it, the battery goes dead and I cannot use my car in case of an emergency. Ford has been made aware of this, Ford says they agree it is a problem but that Ford Engineers won't remove the two start limit. Ford will not say why there is a two start limit. This could be fixed (limit removed) by just updating the software. Ford does not respond anymore when I ask them about it.
Electrical system, Back over prevention, Forward collision avoidance, Jun 1, 2025
My front camera is often unavailable. I took it in multiple times and they couldn’t find an issue. Recently my back up camera has been acting up. It is unavailable most of the time, other times the screen is black, sometimes it’ll work and then cut out. There is a recall on other ford vehicles for this issue. I looked up if it needs a software update and it doesn’t. We’ve checked the camera and wiring harness and they’re both intact and in good condition.
Electrical system, Engine, Forward collision avoidance, Mar 24, 2025
1.5 liter Engine built in 2019 has Antifreeze Leaking inside cylinder 1 needs Complete Engine. Also a recall on Electrical System propulsion System and Traction Battery Management System ENERGY Control Module Part Number: 23533.
Electrical system, Jan 27, 2025
During the month of dec 2024 my car didnt start. I called Triple A to jump start my car to get home. During Christmas break of 2024 i purchased a brand new battery and now a month and two weeks later the battery is completely dead again. Sometimes is hard to get the car up to speed and feels like it struggles to maintain it as well. The electrical system also kicks my radio connection off and on while driving. The first incident happened dec. 21,2023 and the second incident happened Jan. 27,2025.
Electrical system, Jan 16, 2025
See attached document for complaint
Electrical system, Jan 7, 2025
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Dec 20, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that on several occasions the vehicle failed to start. The vehicle was taken to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,084.
Electrical system, Other or unspecified, Dec 17, 2024, fire
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The vehicle caught fire after just dropping my kid in to his school, the school has to be evacuated as the vehicle burned near the building. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: There is an existing recall "Phev battery cell degragation" from Ford. Here is the Campaign/NHTSA#: 23S33/23V440 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: The Fire Marshall and the Police was present and we had Police report(case num: [XXX]) and Fire Marshall report(case num: [XXX]) 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: I did notice an unusual behavior, like minutes before the fire the AC fan suddenly turned up blowing a non cold air, I attempted to turn off the vehicle 2 or 3 times until the fan and the vehicle completely turned off. I turned it back on to have AC again and it was good, after like less than 5 minutes I turned off the vehicle to get out of the car with my kid to drop him in his school. Minutes after I returned to the car, there was already smoke, had to call 911 after that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Nov 16, 2024
RE: outstanding recall issued 7/17/23 unresolved as of 11/16/24 UNACCEPTABLE DURATION Unable to operate as intended using rechargeable battery which used to comprise 90% of my driving miles. Significantly increased fuel costs for 14 months and counting.
Electrical system, Aug 20, 2024
This is my 2nd complaint on the non action to repair this recall. Ford's latest attempt to NOT repair the electrical defect is to buy my car. Their offer does meet the cost of buying a replacement car. Is Ford so inept that they cannot repair their own products? The offer to buy the car sends a red flag up. Is Ford's "solution" to buy my car an attempt to acquire cars to resell at a profit? If Ford cannot repair a defect that was diagnosed a long time ago, should they be allowed to continue to manufacture and sell cars in the United States? Has Ford been sanctioned in any way for this defect?