2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints: electrical system
82 reports, newest first. Show all
Electrical system, Mar 5, 2023, fire
Vehicle stopped accelerating, heard pop in vehicle behind me, all lite dash symbols flash and displayed message, stop vehicle safely now. Next morning, turn on vehicle to place into neutral to load onto tow truck to take to dealer, kept going back to park, while pulling vehicle onto tow truck, cabin filled with smoke, opened trunk, filling with smoke and then call 911 and fire dept extinguished fire. Have fire report, video and photos. Opened case number with Ford, been over a month and they state it is with the office of general council, unable to make contact with that dept. and customer service at Ford states they can not talk to me besides note i call. It is case number CAS-40994553-Q9P8R4
Electrical system, Other or unspecified, Jun 12, 2022
Not sure what system is causing it but my trunk keeps opening and it’s done it many while I was driving. I understand a lot of other Ford Fusion owners are having the same problem and I urge you to look into the problem as it can cause accidents and deaths.
Electrical system, Jul 20, 2021
The contact owns a 2019 Ford Fusion. The contact stated that on several occasions while driving or stationary, the trunk would independently open without warning. The contact reached out to a dealer and made an appointment to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 36,000.
Electrical system, Feb 7, 2021
MY CAR HAS HAD ONGOING ELECTRICAL PROBLEMS SINCE DAY ONE. THEY HAVE TRIED VARIOUS REMEDIES TO NO AVAIL. NOW THAT IT IS OUT OF WARRANTY THEY REFUSE TO COVER THIS ONGOING ISSUE
Power train, Electrical system, Engine, Dec 12, 2020
T O WHOM IT MAY CONCERN, THANK YOU FOR ASSISTING ME DURING THIS PROCESS. MY CAR I PURCHASED NEW AND I WOULD LIKE TO SAY A FEW MONTH INTO OWNING MY CAR IVE HAD SERVAL INCIDENCE WHERE MY CAR WOULD COMPLETELY SHUT OFF WHILE I'M A RED LIGHT FOR AWHILE DUE TO TRAFFICS. MY CAR HAS AN ECO BUTTON WHERE I CAN TURN IT OFF AND ON SO IT DOESN'T 'SHUT DOWN' WHEN I COME TO A STOP. THE REASON I'M SO UPSET WITH THIS IS BECAUSE 2-3 TIMES IT'S HAPPENED TO I'VE HAD MY TODDLER WITH ME AND IN ORDER FOR ME TO GO (WHEN THE CAR SHOULD AUTOMATICALLY TURN ON ONCE I REMOVE MY FOOT FROM THE BREAK), I HAVE TO TURN OFF MY CAR AND TURN IT BACK ON AND IT'S HAPPENED DURING TRAFFIC AND BUG INTERACTIONS. I DON'T FEEL SAFE IN MY CAR AND MOST IMPORTANTLY I'M SCARED A CAR WILL HIT ME FROM BEHIND DO TO THIS ISSUE WITH MY SON IN THE CAR. I'VE ADDRESSED THIS ISSUE TO FORD AND WHEN I TAKE IT IN THEY SAID THEY CAN'T DETECT THE PROBLEM. THEY'VE CHANGED THE BATTERY THINKING IT WOULD HELP HIT IT DIDN'T. I'VE GIVEN THEM THE OPPORTUNITY TO ASSIST ME AS MUCH AS THEY CAN BUT YET I FEEL LIKE NOTHINGS BEEN DONE.
Electrical system, Nov 15, 2020
THE SYSTEM BEGAN FAILING WHEN THE FIRST THE ALARM DOESN'T SET, THEN THE HORN DOESN'T WORK BUT THE VEHICLE DOES RUN
Power train, Electrical system, Engine, Sep 25, 2019
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS