2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints: engine
205 reports, newest first. Show all
Engine, Mar 2, 2020
I HAD A RECALL REGARDING A COOLANT RELATED ISSUE. THIS WOULD CAUSE A MISFIRE, DAMAGING THE ENGINE AND CAT CONVERTER. I TOOK THE CAR DEALERSHIP. THEY SAID THEY FIXED. FOLLOWING DAY ENGINE LIGHT CAME ON. TOOK IT THE DEALERSHIP AGAIN. I AM TOLD ENGINE NEED TO BE REPLACED. THE CAR IS SITTING THERE. IT WOULD TAKE COUPLE MONTHS TO REPAIR THEY SAID. CAR HAS 18K MILEAGE ON IT. 2019 FORD FUSION.
Engine, Feb 18, 2020
SO WHEN I'M DRIVING DOWN THE ROAD IT WILL START DOING WEIRD STUFF .. LIKE JERKING AND APPLYING THE BREAKS AND THEN THE CAR JUST SHUTS OFF AND THEN IT TAKE ABOUT A COUPLE MINS FOR IT TO COME BACK ON SO I THINK THIS IS A DANGER & SAFETY HAZARD
Power train, Other or unspecified, Engine, Jan 30, 2020
PRIOR TO RECALL NOTICE; ON 12-20-19 HUSBAND NOTICED COOLANT L LEVEL DOWN AT APPROXIMATELY 7,000 MILES. WENT TO LOCAL FORD DEALER TO PURCHASE COOLANT. WHILE THERE DEALER ASKED SEVERAL QUESTIONS CONCERNING SPECIFICS; LIKE, IS COOLANT LEAKING FROM YOUR ENGINE AND IS IT VISIBLE ON THE GROUND; HUSBAND SAID NO. RETUNED HOME WITH COOLANT AND FILLED THE RESERVOIR. JANUARY 18TH, 2020, RECEIVE RECALL NOTICE FROM FORD ADVISING COOLANT MAY BE INTRUDING INTO THE CYLINDERS; ADVISING TO CONTACT LOCAL DEALER FOR SERVICE. JANUARY 21ST, CAR INTO SERVICE TO REPROGRAM POWER TRAIN /CLEARED ALL CODES. JANUARY 22ST, 2020 TOOK AN 81 MILE TRIP TO LAKE AND BACK; HOURS LATER CHECKED THE COOLANT AND IT WAS DOWN AGAIN 5/8 'S INCH FROM MAX. JANUARY 23RD CALLED THE SCHEDULED ANOTHER APPT FOR JANUARY 29TH. JANUARY 29TH 2020, MCSPADDEN FORD HAD VEHICLE FOR 4.5 HOURS TO CONTINUE INVESTIGATION INTO EXCESSIVE COOLANT USE. UPON PICK UP OF VEHICLE, SERVICE MANAGER ADVISED THEY PUT CAR UP ON LIFT TO LOOK FOR LEAKS, NEGATIVE. HOOKED UP COMPUTER AND RAN CAR FOR 20 MINUTES LOOKING FOR ANYTHING UNUSUAL, NO PROBLEMS FOUND. REMOVE VALVE COVERS, INSPECTED BLOCK, PISTONS & CYLINDERS. IN PROCESS BOKE A SPARK PLUG THAT WAS REPLACED AT NO CHARGE. SERVICE MANAGER ADVISED THEY DID NOT FIND ANYTHING TO FIX; WE SHOULD JUST DRIVE IT LIKE NORMAL. DRIVING HOME AT 1.3 MILES (4 MIN) CAR SPUTTERS. ANOTHER .3 MILES (1 MIN) CAR SPUTTERS, BUCKS, STEERING VIBRATES, CAR SHAKES. ANOTHER .6 MILES (1 MIN) , CAR SPUTTERS & BUCKS, STEERING VIBRATES, CARE SHAKES, RPM GAUGE BOUNCING, CHECK ENGINE LITE COMES ON. ANOTHER .5 MILES (1 MIN) I PULL OFF THE HIGHWAY INTO RESIDENTIAL NEIGHBORHOOD AND CALL MCSPADDEN SERVICE WHO ADVISE TO IMMEDIATELY RETURN THE CAR TO THEM IF I AM ABLE. CAR LEFT AGAIN AT THE SHOP AT 1-29-2020 5:45.
Engine, Jan 21, 2020
STARTED THE CAR MANUAL AND A POWER TRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 1 OTHER OCCASIONS JANUARY 1ST 2020 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING.
Power train, Electrical system, Engine, Sep 25, 2019
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS