2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
54 reports, newest first. Show all
Engine and engine cooling, Jun 10, 2026
See attached document for complaint.
Engine and engine cooling, Apr 9, 2026
See attached document for complaint.
Engine and engine cooling, Aug 20, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 45-65 MPH and depressing the brake pedal, the vehicle made an abnormal waterflow sound. The check engine warning light was intermittently illuminated. The contact stated that upon scanning the vehicle with a code scanner, the contact retrieved a diagnostic trouble code related to a cylinder #2 misfire. The contact stated that upon replacing the spark plug in cylinder #2, the check engine warning light turned off; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under Ford Campaign Number: 21N12; because the vehicle had exceeded the mileage limitation. The failure mileage was unknown.
Engine and engine cooling, Aug 20, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 60 MPH, the vehicle was shaking abnormally with the check engine warning light illuminated before starting to blink afterwards. The vehicle was steered over to the side of the road and restarted; however, the failure persisted. The vehicle was taken to an Auto Zone, where a handheld diagnostic machine retrieved DTC: P0304, C2008-13, C2007-13, and B1111-53. The vehicle was taken to the dealer to be diagnosed, and it was determined that there was coolant intrusion in cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,996.
Engine and engine cooling, Jul 25, 2025
The contact owns a 2019 Ford Fusion. The contact stated that upon start the vehicle, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the head gasket was faulty and needed to be replaced. Additionally, the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
Engine and engine cooling, Jul 17, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the engine overheated with the check engine warning light illuminated. The vehicle was taken to the local mechanic who replaced the water pump however, the failure persisted. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Engine and engine cooling, Jul 16, 2025
The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was shaking abnormally at start-up. The vehicle was taken to the dealer however, a cause for the issue was not found. The failure persisted, and the check engine warning light illuminated. The contact's husband replaced the spark plugs and ignition coils; however, several days later, the failure reoccurred, and the spark plugs, and ignition coils were replaced an additional three separate times due to the persistent failure. The vehicle was then taken to an independent mechanic where a diagnostic test indicated that there was coolant intrusion into cylinder #3. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Engine and engine cooling, Jul 14, 2025
The contact owns a 2019 Ford Fusion. The contact stated that upon start of the vehicle, an "Engine Coolant Overtemperature" message appeared on the instrument panel and the Ford Mobile App. The contact attempted to drive the vehicle to an independent mechanic; however, the vehicle hesitated upon depression of the accelerator pedal. The contact drove the vehicle back to the residence and used a code reader to retrieve the "Cylinder Head Over Temperature" message. The contact's stepfather called the dealer and was informed hm that there was an undisclosed recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.
Engine and engine cooling, Jul 14, 2025
The contact’s daughter owns a 2019 Ford Fusion. The contact stated that when the vehicle was started, the check engine warning light illuminated. Additionally, the messages "Engine Overheated" and "Service Now” were displayed. The contact’s daughter attempted to drive the vehicle, but the vehicle had shifted into "LIMP Mode". The vehicle was pulled over into a parking lot and restarted, but the failure persisted. The vehicle was taken to the residence where a handheld diagnostic machine retrieved information that the cylinder head was over temperature. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Engine and engine cooling, Apr 14, 2025
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 82,000.
Engine and engine cooling, Engine, Mar 31, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 108,831.
Engine and engine cooling, Mar 19, 2025
The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 30-35 MPH, the "Engine Coolant Overtemperature" message was displayed on the instrument panel. The accelerator was depressed and failed to respond as intended. The vehicle started losing motive power. The contact was able to coast to the side of the road. The contact inspected the vehicle and noticed that there was no coolant inside the reservoir. The contact added coolant to the vehicle. The vehicle was restarted, and the contact drove to the residence; however, the failure recurred, and the coolant reservoir was empty. The vehicle was taken to the dealer, and it was diagnosed and determined that the radiator had failed. The vehicle was repaired. The dealer diagnosed the vehicle again and confirmed coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 38,500.
Engine and engine cooling, Mar 12, 2025
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered and loss automotive power. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the independent mechanic where it was diagnosed that the coolant reservoir tank needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different independent mechanic where it was diagnosed that the engine needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.
Engine and engine cooling, Mar 12, 2025
The contact's daughter owns a 2019 Ford Fusion. The contact stated that the vehicle failed to start on the first attempt. The contact stated that once the vehicle was started, there was a white-colored smoke coming from the exhaust pipe. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic and was diagnosed with cylinder #2 misfire. The spark plugs were replaced; however, the failure persisted. The vehicle was then taken to a dealer where a diagnostic test was performed, and the result was coolant intrusion into cylinder #2. The contact was informed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.
Engine and engine cooling, Feb 25, 2025
See attached document for complaint.
Engine and engine cooling, Dec 19, 2024
The contact's wife owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shuddered abnormally. The contact discovered that smoke was coming out of the exhaust. The contact researched and was made aware of an unknown recall however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed that there was internal coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,900.
Engine and engine cooling, Dec 4, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle went into limp mode with the check engine warning light illuminated. The contact pulled the vehicle over to the side of the side. The contact inspected the vehicle with a vehicle scanner and received two error codes p0302 -cylinder misfiring and p1299 – cylinder overhead failure. The vehicle was towed to the dealer where it was diagnosed that coolant leaked into the cylinder which caused the long block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139, 870.
Engine and engine cooling, Nov 21, 2024
The contact owns a 2019 Ford Fusion. The contact stated that upon inspection it was discovered that coolant level was extremely low. While driving at various speeds, the vehicle would not properly accelerate, with white exhaust smoke coming from the vehicle. The vehicle then failed to start and was towed to the local dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.
Engine and engine cooling, Nov 20, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at approximately 65 MPH, the engine started running rough and then the vehicle stalled. The contact stated that the vehicle was blowing white smoke from the exhaust and was idling rough while starting the vehicle in the morning. The contact stated that the "Coolant Overheating" warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was coolant intrusion into the engine block. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB: 19-2346 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The failure mileage was approximately 83,000.
Engine and engine cooling, Nov 18, 2024
The contact owns a 2019 Ford Fusion. The contact stated that there was a significant amount of smoke coming from the exhaust pipe at start-up. There was no warning light illuminated. Additionally, the contact stated that the vehicle had experienced excessive coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine block. The mechanic determined that the engine block needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered due to the mileage. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
Engine and engine cooling, Oct 15, 2024
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle would misfire, with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant intrusion leaked into the cylinders of the engine which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
Engine and engine cooling, Sep 27, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 50,879.
Engine and engine cooling, Sep 20, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered. The check engine warning light was illuminated. The contact was constantly adding coolant to the coolant reservoir. The vehicle was taken to a dealer and the contact was informed that coolant was leaking into the engine. The vehicle was repaired. The contact researched online and became aware of an unstated NHTSA Campaign Number; however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.
Engine and engine cooling, Sep 13, 2024
The contact owns a 2019 Ford Fusion. The contact stated while operating the vehicle, the check engine warning light illuminated and remained illuminated with the engine overheating. The vehicle was taken to the local dealer who diagnosed an internal engine coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.
Engine and engine cooling, Engine, Aug 30, 2024
The contact's wife owns a 2019 Ford Fusion. The contact stated that while his wife was pulling out of the driveway, the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge quickly rose to hot(H). The vehicle was taken to the residence where coolant was added to the coolant reservoir. The failure reoccurred on several occasions and on one occasion the vehicle stalled. The vehicle was restarted after the engine had cooled down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that there was a crack in the engine due to coolant intrusion in one of the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.