2019 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.
Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Campaign 23V440000 on NHTSA.gov
Representative owner complaints
377 reports, newest first.
Fuel/propulsion system, May 22, 2024
Transmission issues rise no matter how many times I fix it. Last time I drove it the transmission lock up the front wheels at 45 MPH nearly causing a head on collision with me and my girlfriend and little brother in the car
Electrical system, May 20, 2024
I could not find a link for complaints, so I am reporting a complaint here. I got a notice of recall in July 2023 (NHTSA Recall 23V-440) for this vehicle and almost a year later there is NO fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified to be made safe. I was told to stop charging the car due to a possible fire hazard, and this defeats the purpose that I purchased it for in the first place. I have been forced to buy (increasiingly expensive) gasoline for the past 10+ months whereas before the recall, I almost never purchased gas - just charged the car. I want to make a formal complaint against Ford Motor Corporation for their lack of action and communication on the status of this problem and when it is likely to be solved. Thank you.
Other or unspecified, May 20, 2024
I was notified in July of 2023 of a recall on the battery energy recall module for this vehicle. I purchased this vehicle to charge and have a gas backup. As a result of reading reports of the potential fire due to charging the vehicle and the notice to not charge the vehicle for safety reasons, I have not been able to use the battery and fuel efficiency part of this vehicle. Again, this is the reason for purchasing the vehicle and paying more for the car. I have contacted Ford and there is no fix in the near future. I am only told to continue to use the vehicle in gas mode. This is not an acceptable response and remedy for their issue. The vehicle value has now drastically reduced as no one wants to purchase a hybrid they cannot charge.
Fuel/propulsion system, May 18, 2024
Last year on or about May or June 2023, I received a Safety Recall 23S33 from Ford. I had experienced a similar recall with my 2018 Chrysler Pacifica PHEV. Up until the time a fix was identified, Chrysler offered monthly debit cards of $200 to compensate for additional expense of gasoline that would not have been incurred but for the recall. Later, Chrysler offered reimbursement for the the additional expense of a rental vehicle. The only benefit or compensation for the inconvenience and expense of not being able to charge my 2019 Ford Fusion PHEV is a single $200 debit card sent during the holiday season in late 2023. I have called Ford asking the status of a fix as well as any customer benefit available for this recall for which I was told my Ford there was none. This month will be one full year since the recall and Ford has failed to 1) provide periodic updates on the status of a fix, 2) provided any customer benefit such as debit cards, rental car reimbursement, or buy back benefit. I am extremely concerned that if the NHTSA does not immediately sanction or fine Ford for - at best - poor customer service or - at worst - negligent business practices, the result will be little to no incentive for automobile manufacturers to promptly rectify defective parts in their vehicles or, even worse, little to no incentive to avoid manufacturing vehicles with a foreseeable risk of serious defects. Given almost an entire year since the recall, I strongly advocate that the NHTSA take immediate and meaningful action on behalf of impacted Ford customers to require Ford to provide cash compensation (debit cards), reimbursement (for alternative car rental), or customer friendly buy-back options for those subject to the recall since May 2023.
Engine, May 13, 2024
My car started running funny and overheating which took it to the dealership where we purchased it from and they said that the coolant was leaking into the engine which we had to take to ford also to confirm and they said they same thing but wasnt covered under warranty. There is a tsb bullentin on all kinds of fusion to have this problem fixed which my vin number isnt on that list so Im without a car for over 9 months because I cant afford to spend 8000 on a engine when the car isnt that old and I just paid 24000 dollars for it. I would love to know how to get my car on list because it was manufactered at the same plant as the other fusions with tsb and on the same dates so why isnt my car on this list
Electrical system, May 10, 2024
I got a notice of recall 10 months ago for this vehicle and there is no fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified to be made safe and I have told to stop charging the car which defeats the purpose why I purchased it in the first place. Wanted to make a formal complaint against Ford Motor Corporation for their lack of action and communication on when this problem is to be solved.
Engine and engine cooling, May 8, 2024
The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated. While starting the vehicle, the vehicle was shaking abnormally. The engine coolant temperature was elevated, and the vehicle stalled. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine and that the coolant was leaking into the cylinder. The vehicle was not repaired. The vehicle was taken to another local dealer, Kerry Chevrolet (7500 Alexandria Pike, Alexandria, KY 41001) where it was determined that there was a coolant intrusion into the cylinders. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 75,000.
Electrical system, May 8, 2024
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently while driving at 25 MPH, the contact stated that an abnormal, popping sound emitted from the vehicle. An unknown "red triangle" and an unknown warning message also appeared on the instrument panel. The cabin began to fill with heavy grayish smoke as the contact and her husband immediately exited the vehicle. The authorities were called to the scene and disconnected all electrical wires from the vehicle. No fire was reported. A police report was filed. The contact's husband, who recently had surgery on his left rotator cuff, fell on his left shoulder upon exiting the vehicle. The contact's husband sought medical treatment from a doctor who examined the shoulder; no additional injuries were discovered; however, the contact's husband sustained additional pain upon falling from the vehicle. The vehicle was initially towed to an independent mechanic where upon examination, the mechanic recommended that the vehicle be taken to a dealer. The vehicle was then towed to the dealer where it remained in their possession for an inspection. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle had yet to be repaired. The failure mileage was 48,000. VIN tool confirms parts not available.
Engine, May 6, 2024
The coolant leak causing the engine to overheat and become damaged.
Vehicle speed control, May 6, 2024
Major safety concern. The vehicle gets stuck in first gear while the engine is running and the brake is released. It used to only do it when the vehicle had the engine auto-shut off featured turned on but now it does it permanently. I stopped driving the vehicle because there is a high risk of causing an accident.
Engine, May 3, 2024
Coolant intrusion into cylinder #2, ford knowingly placed bad engines into vehicles including my 2019 ford fusion
Engine, Apr 26, 2024
The contact owns a 2019 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the engine temperate HOT warning light illuminated. The contact stated that the engine started shaking and the vehicle stalled. The contact was able to drive a short distance to the residence. The contact stated that an independent mechanic inspected the coolant fluid but there were no visible leaks. The mechanic refilled the coolant, but the coolant reservoir was empty the next day. The contact stated that failure persisted and there was white smoke coming from the rear side of the vehicle. The engine overheated warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was unknown.
Engine, Apr 21, 2024
Coolant is leaking into the engine. It’s also recalled on every fusion but mine and I’ve been without a car For so long because of this.
Power train, Apr 20, 2024
Hello. Recently it was discovered by my mechanic when they were doing an oil change that there was a crack discovered between the engine and transmission. This crack appeared to be a part of the flex plate which has been causing transmission fluid to leak and ultimately losing power in some cases when driving. When doing research, my vehicle did not come up under recall looking everywhere I could with my VIN#. I’m afraid for my safety and the safety of my family. A picture uploaded below will show the crack and some transmission fluid visibly leaking. Please help. My vehicle currently has 55,646 miles.
Power train, Apr 19, 2024
On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an accident
Electrical system, Apr 18, 2024
The manufacturer is taking an unreasonably long time to remedy the situation affected by this recall. There has been virtually no communication, and their customer service isn't even aware of the issue unless reminded of it. I bought this car to be able to save on gas, and for the past year, I've pretty much been driving a regular hybrid that I have to pay extra to register because it's a partial EV, even though it's really not any more. They need to do right by us
Engine, Apr 17, 2024
Coolant dumping Into turbocharger.
Electrical system, Apr 17, 2024
I just purchased (4/12/24) a used Ford Fusion Energy from a Ford dealership with out them notifying me of any recall. I am concerned the car may start on fire. The dealership did not disclose there was a recall on this vehicle.
Electrical system, Apr 16, 2024
I believe the manufacturer has failed to resolve the safety recall in a timely manner. The recall notice was sent on July 2023 and they still don’t have a fix or information on the recall. The The sole purpose of me purchasing this vehicle was to save money on gasoline and the manufacturer states to not charge my vehicle. I’ve called three times since the recall and the Ford representative over in corporate headquarters cannot give me an answer. Know that although the vehicle is under my spouse’s name [XXX] ), i’m the one driving it and making the payments. What are my options? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Engine, Fuel/propulsion system, Apr 12, 2024
A recall on the electrical system of my plug in hybrid does not allow me to use the electrical portion of my vehicle. The main reason I purchased this vehicle was to use all electric with the option of having a gas powered vehicle. Until this is remedied, the dealership said that I cannot charge my vehicle. This was the major selling point of this vehicle. I also cannot sell this vehicle because no dealership will purchase this vehicle with this major recall (that has been issued with no remedy since June of last year (10 months ago).
Power train, Apr 9, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving at 35 MPH, there was a loud rattling sound coming from the engine. The contact pulled over to the side of the road and noticed a failure with the flex plate. No warning lights were illuminated. The vehicle was towed to an independent mechanic and a dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 119,166.
Engine, Apr 9, 2024
The contact owns a 2019 Ford Fusion. The contact stated that when the vehicle was started, there was white smoke coming from the tailpipe. In addition, the engine was idling rough. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact was informed that no diagnosis would be completed due to no warning lights being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Engine and engine cooling, Apr 8, 2024
The contact owns a 2019 Ford Fusion. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred when the vehicle was started, and the vehicle jumped and then began to rock up and down. The vehicle was taken to the same independent mechanic where it was diagnosed with a spark plug, and ignition coil failure. The vehicle was repaired; however, the failure recurred and was taken to the same independent mechanic but was not diagnosed or repaired. The independent mechanic recommended that the vehicle be taken to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 19-2208; however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 101,000.
Power train, Engine, Apr 5, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving 30-35 MPH, the vehicle was making an abnormal flapping noise. The check engine warning light was illuminated with the wrench symbol displayed. The driver was able to pull over to the side of the roadway. The vehicle was taken to the local dealer, where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 22N12. The failure mileage was approximately 84,009.
Engine, Apr 4, 2024
The contact owns a 2019 Ford Fusion. The contact stated while starting the vehicle, there was a loud knocking noise coming form the engine. On another occasion, while driving at an undisclosed speed and coming to a complete stop at a traffic stop sign, the same loud knocking noise was present from the engine. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the flex plate needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 80,000