2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints
1,822 reports, newest first.
Engine, Sep 18, 2020
BEGAN SMELLING COOLANT (SWEET SMELL), ALTHOUGH COULD NOT FIND LEAK. AT 15,600 MILES (MAY 2020), VEHICLE WAS BROUGHT TO JEEP DLR FOR SERVICE. FOUND SMALL CRACKS IN THE PLASTIC PORTION OF THE RADIATOR. NOW, AT 18,600, THE SWEET SMELL IS BACK. WILL NEED TO TAKE IT BACK IN TO JEEP DLR AGAIN.
Steering, Sep 16, 2020
THIS VEHICLE HAS EXCESSIVE WANDER WHEN DRIVING AT HIGHWAY SPEED 35+ MPH. THE ENTIRE TIME THE VEHICLE IS IN MOTION REQUIRES CONSTANT STEERING CORRECTION BY THE DRIVER, AND IT IS WORSE ON NARROW ROADS WITH ONCOMING TRAFFIC BECAUSE IT FEELS LIKE THE VEHICLE COULD WANDER INTO THE ONCOMING LANE. THIS HAS BEEN AT THE DEALER FOR A WARRANTY REPAIR AND A TSB WAS SUPPOSEDLY COMPLETED, BUT THE PROBLEM PERSISTS. I HAVE BEEN WITHOUT THE VEHICLE FOR WELL OVER 15 DAYS AT THIS POINT OVER 3 DIFFERENT VISITS FOR THE SAME ISSUE. THERE WAS A LOT OF PLAY OR A "DEAD SPOT" IN THE STEERING BEFORE THEY WERE ABLE TO TIGHTEN THAT UP AND IT NO LONGER HAS THIS, BUT THE CONSTANT DRIFTING FROM SIDE TO SIDE IN THE TRAFFIC LANE FEELS VERY UNSAFE AND IS QUITE FATIGUING WHEN DRIVING MORE THAN 20-30 MINUTES, AS THE DRIVER HAS TO HOLD ON TIGHTLY TO THE STEERING WHEEL AND MAKE CORRECTIONS CONSTANTLY. IT ALMOST FEELS LIKE THE VEHICLE IS DRIVING ON ICE, AND IT'S A REAL CHALLENGE TO MAINTAIN A STRAIGHT TRACK. THIS VEHICLE HAS HAD NO MODIFICATIONS OTHER THAN WHEELS AND TIRES, AND THE PROBLEM EXISTED WITH THE OEM WHEELS AND TIRES. NO SUSPENSION OR LIFT KIT, OR ANY OTHER TYPE OF MODIFICATIONS HAVE BEEN DONE ON THIS VEHICLE AND IT HAS APPROXIMATELY 20K MILES ON IT. PLEASE HELP US!
Power train, Sep 12, 2020
PRESSURE PLATE BROKE CAUSING CLUTCH TO BURN OUT IN LESS THAN A MILE DRIVE. JEEP HAS 41K MILES ON IT AND ITS CURRENTLY AT DEALERSHIP AWAITING REPAIR
Steering, Sep 11, 2020
THE CURRENT WRANGLERS HAVE A SIGNIFICANT PROBLEM WITH STEERING. BECAUSE JEEP USED ALUMINUM STEERING BOX AND GEARS, AS OPPOSED TO STEEL, THERE IS AN UNACCEPTABLE AMOUNT OF "PLAY" IN THE STEERING, SPECIFICALLY ON CENTER. WHILE DRIVING AT 45MPH OR ABOVE, I CAN TURN THE WHEEL ALMOST A FULL INCH IN EITHER DIRECTION AND THE CAR DOES NOT RESPOND AT ALL. THERE OTHER DAY I WAS ON A HIGHWAY WITH UNEVEN PAVEMENT AND HAD TO SLOW DOWN SIGNIFICANTLY BECAUSE I COULD NOT CONTROL THE CAR. JEEP HAS NOW ISSUED A TSB REPLACING THE ALUMINUM BOX WITH A STEEL BOX. THE VAST MAJORITY OF PEOPLE HAVING THIS TSB PERFORMED STATE IT FIXES THE STEERING. I TOOK MY JEEP INTO MY DEALERSHIP 3 WEEKS AGO, WHILE HAVING JEEPCARES, THE NATIONAL CUSTOMER SERVICE FOR FCA, INVOLVED FROM THE START. FIRST THE DEALERSHIP TOLD ME THEY COULDN'T DO ANYTHING BECAUSE I HAD AN "AFTERMARKET" LIFT. WHEN I TOLD THEN THE LIFT WAS NOT AFTERMARKET AND IS MOPAR, THEY DEMANDED A RECEIPT TO PROVE IT. I BOUGHT THE LIFT OVER 1.5 YEARS AGO SO NO LONGER HAD A RECEIPT. THE ISSUE WAS ESCALATED UP THE CORPORATE LADDER MULTIPLE TIMES UNTIL THEY FINALLY AGREED TO REPLACE THE STEERING BOX UNDER WARRANTY. THERE HAD BEEN INSTANCES OF JEEP OWNERS COMING IN FOR THIS TSB BUT DEALERSHIPS WERE NOT REPLACING THE STEERING BOX WITH THE STEEL VERSION PER THE TSB, JUST PUTTING IN ANOTHER ALUMINUM BOX. THAT'S EXACTLY WHAT HAPPENED TO ME. THE MAIN POINT OF THIS IS THIS STEERING ABSOLUTELY NEEDS TO BE A RECALL. THE DEALERSHIPS ARE PUTTING FORTH EVERY EFFORT NOT TO DO THE WORK. AND THE PROBLEM IS SO BAD THAT FCA IS ONLY LETTING DEALERSHIPS ORDER 1 STEERING BOX PER WEEK, DUE TO THE OVERWHELMING NUMBER OF JEEPS WITH DANGEROUS STEERING AND DEMAND FOR THE PART. THERE IS MUCH MORE INFORMATION AND I CAN UPLOAD DOCUMENT IN MY POSSESSION. ANY QUESTIONS, FEEL FREE TO CALL, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Sep 11, 2020
SINCE PURCHASE THE STEERING WANDERS EXCESSIVELY, THIS LEADS TO DRIVER FATIGUE ON LONGER TRIPS BECAUSE I AM CONSTANTLY HAVING TO MAKE ADJUSTMENTS TO KEEP THE VEHICLE CENTERED. EVEN WITH THOSE ADJUSTMENTS WHEN ON A LONGER TURN ON THE INTERSTATE THE VEHICLE IS JUST NOT RESPONSIVE TO INPUT TO MAINTAIN A SMOOTH RADIUS TURN. I DON'T HAVE ANY SORT OF SHIMMY OR SHAKE AND I'VE HAD IT TO MY DEALER FOR INSPECTION, EVEN PAID FOR AN ALIGNMENT OUT OF POCKET BECAUSE I WAS CONCERNED. I KNOW HAVE 42K MILES ON IT AND JUST OUT OF MANUFACTURER WARRANTY AND FCA HAS ISSUED A TSB FOR REPLACING THE STEERING GEAR FOR THIS EXACT REASON HOWEVER, BECAUSE THIS ISN'T CONSIDERED A POWERTRAIN COMPONENT OR A SAFETY ISSUE I AM OUT OF LUCK. THIS ISSUE IS DESERVING OF MORE ATTENTION DUE TO THE NEAR UNCOOPERATIVE AND UNCHARACTERISTIC STEERING BEHAVIOR.
Power train, Electrical system, Structure, Sep 8, 2020, fire
WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.
Power train, Sep 3, 2020
THE CLUTCH BROKE INTO PIECES AS I WAS DRIVING ON THE HIGHWAY. THE JEEP BARELY REACHED 50,000 MILES.
Steering, Sep 2, 2020
EVERY TIME I DRIVE ON THE HIGHWAY OVER 45 MPH I HAVE TO PLAY WITH THE STEERING WHEEL BACK AND FORTH AROUND 1 INCH BECAUSE IF I DON'T DO THAT MY WRANGLER PULLS TO LEFT OR RIGHT MOVING OUT THE LANE, I HAVE INFORMED THAT AT DEALERSHIP WHEN I TAKE MY WRANGLER FOR SERVICE AND THEY REPLACED THE STEERING DAMPER BACK IN SEPTEMBER 2019, BUT THE ISSUE STILL NOT FIXED. LAST WEEK I WENT TO A ROAD TRIP OF 6 HOURS DISTANCE AND IT'S VERY FRUSTRATING AND EXHAUSTING TO BE DRIVING THINKING THAT I MUST PLAY WITH THE STEERING WHEEL TO AVOID HAVING AN ACCIDENT.
Electrical system, Vehicle speed control, Service brakes, Aug 31, 2020, crash
THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.
Suspension, Structure, Aug 19, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE FRAME WELDS ON THE VEHICLE WAS RUSTED THROUGHOUT THE SUBFRAME OF THE VEHICLE. ADDITIONALLY, SOME WELDS WERE NOT COMPLETED AND NOT CONNECTED TO THE JOINTS. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM DEALER (481 US-46, BUDD LAKE, NJ 07828), AND AN INSPECTED. THE MECHANIC INFORMED THE CONTACT THAT THERE WAS NO ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Other or unspecified, Aug 17, 2020
VEHICLE HAS BEEN GARAGE KEPT EXCEPT FOR THIS ONE DAY. WE WHERE GETTING READY FOR A TRIP AND THAT NIGHT IT RAINED AND WE NOTICED WHEN MOVING THAT WAS A WATER LEAK. THE LEAK WAS COMING FROM THE CENTER OF THE FREEDOM PANELS. THE WATER DRIPPED ON THE ELECTRICAL MIRROR THEN ON TO THE RADIO AND FINAL INTO THE AUTOMATIC SHIFTIER. THIS HAPPENED NUMEROUS TIMES AFTER ON THAT DAY SINCE IT WAS A RAINY DAY THEN AFTER.
Power train, Aug 17, 2020
A DOING A BRAKE JOB FOUND THAT THE LEFT SIDE, FRONT AXLE WAS LEAKING. VEHICLE HAS APPROXIMATELY 53,500 MILES.
Electrical system, Aug 17, 2020
HAD ISSUE EARLIER THIS YEAR THAT CRUISE CONTROL DID NOT WORK PROPERLY. IT WOULD NOT TURN OFF WHEN BRAKE WHERE APPLIED. NOW IT DOES NOT EVEN WORK. VEHICLE HAD ABOUT 54,000 MILES ONLY WHEN I TRIED TO TEST IT SINCE THE LAST INCIDENT.
Electrical system, Aug 13, 2020
USB PORT 2. FAULT MALFUNCTION WITH CONNECTED TO USB CABLE.SHOWN OFF THE RADIO CREATING FUSE/RELAY MALFUNCTION.
Steering, Aug 12, 2020
HELLO - I CURRENTLY HAVE A 2018 JEEP WRANGLER JL. I HAVE BROUGHT THIS VEHICLE TO THE DEALERSHIP SEVERAL TIMES ATTEMPTING TO SOLVE ISSUES WITH STEERING AND THERE HAS BEEN NO SOLUTION. THERE ARE MULTIPLE COMPLAINTS ONLINE THAT MENTION THE LOOSE STEERING IN THE 2018 MODELS. WHILE DRIVING AT SPEEDS PAST 50MPH THERE IS A SIGNIFICANT AMOUNT OF ROAD WANDER, STEERING WHEEL PLAY AND LACK OF CONTROL WITH THE VEHICLE. THE DEALERSHIP HAS REJECTED THIS STATING THAT THIS IS SIMPLE "A JEEP THING." I AM NOT SURE WHERE ELSE TO TURN AND AM ACTIVELY HOPING TO FIND A SOLUTION FOR THIS. THANK YOU.
Power train, Aug 5, 2020
I WAS NOTIFIED OF A SAFETY RECALL ON MY 2018 JEEP WRANGLER BY THE NHTSA BACK IN MAY OF 2020. I CALLED MY DEALERSHIP (CROWN CHRYSLER AND DODGE) TO SCHEDULE THE REPAIR AT THE END OF MAY. I WAS TOLD THEY WERE GOING TO ORDER THE NECESSARY PARTS TO FIX THE ISSUE AND WOULD CALL ME BACK. I NEVER RECEIVED A TELEPHONE CALL BACK FROM THEM, EVEN AFTER I CALLED BACK SEVERAL MORE TIMES OVER THE COURSE OF 3 1/2 MONTHS, TRYING TO GET THIS SAFETY RECALL FIXED. THEY ARE REFUSING TO RETURN CALLS ON THIS MATTER, REFUSING TO PERFORM THE RECALL FIX AND REFUSING TO TAKE A WRITTEN COMPLAINT FROM ME OVER THE MATTER. NOW WHEN I CALL THEM ASKING FOR AN APPOINTMENT TO FIX THE RECALL, THEY SIMPLY HANG UP ON ME. PER THIS SAFETY RECALL, MY VEHICLE HAS THE POTENTIAL TO CATCH FIRE WHILE BEING DRIVEN, PUTTING MYSELF AND FAMILY IN DANGER.
Visibility/wiper, Jul 31, 2020
FIRST TIME USING THE DEFROST THE WINDSHIELD CRACKED. I WAS STOPPED AT A RED LIGHT. JEEP IS ALWAYS GARAGE KEPT. CRACK IS EXACTLY IN THE SAME LOCATION THAT OTHERS ARE REPORTING TOO. BOTTOM CENTER WHERE THE GASKET MEETS.
Steering, Jul 29, 2020
EXCESSIVE PLAY IN STEERING WHEEL. THERE IS A DEAD ZONE FROM 1-2" LEFT AND RIGHT. VERY HARD TO STEER ON HIGHWAYS AND THE JEEP WANDERS FROM LEFT TO RIGHT. DID NOT DRIVE LIKE THIS BEFORE AND I'VE HAD IT FOR TWO YEARS. AFFECTS IT AT ALL SPEEDS BUT IS ESPECIALLY DANGEROUS ON THE HIGHWAY.
Steering, Jul 22, 2020
I WAS DRIVING THE SERVICE DRIVE OF A MAJOR FREEWAY IN DETROIT GOING ABOUT 30 MPH. I WAS DRIVING STRAIGHT..NO TURNS. ALL OF A SUDDEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I THOUGHT THE FRONT DRIVERS SIDE TIRE WAS FALLING OFF. I PULLED TO THE SIDE OF THE ROAD AND STOPPED THE CAR. I DROVE HOME WITH NO FURTHER ISSUES.
Steering, Jul 19, 2020
THERE IS SOME TYPE OF ISSUE WITH THE STEERING WHICH CAUSES THE DRIVER TO KEEP ADJUSTING THE STEERING WHEEL CONSTANTLY. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND CITY STREETS. IT CAN FEEL LIKE THE JEEP WRANGLER IS DIFFICULT TO CONTROL AND REQUIRES A VERY ATTENTIVE DRIVER.
Air bags, Seat belts, Jul 16, 2020, crash
I SWERVED TO MISS A DEER.I RAN OFF A BIG DROP OFF&HIT ON MAINLY THE DRIVER'S SIDE.THERE WAS OVER $26K DAMAGE REPAIRS DONE.THEY HAVE DECIDED TO TOTAL MY JEEP WITH A LITTLE OVER 36K MILES.I RAN OFF THE RAID&HIT ON MAINLY THE DRIVER'S SIDE.MY AIR BAGS NEVER DEPLOYED BUT MOST IMPORTANTLY MY SEAT BELT DID NOT PREVENT ME FROM HITTING MY FACE ON THE STEERING WHEEL.I HAVE A GASH ABOVE MY RIGHT EYE THAT THE EMTS ADVISED ME TO GO TO A HOSPITAL TO HAVE STITCHES.BUTBWITH THE COVID-19 EPIDEMIC FULLY IN FORCE I DECIDED NOT TO GO TO THE NEXT COUNTY FOR MEDICAL.ASSITANCE SINCE MY LOCAL HOSPITAL IS NOT EQUIPPED TO PREFORM THE MEDICAL ASSISTANCE THAT WAS NEEDED. I MISSED SEVERAL.DAYS OF WORK FOR THIS INCIDENT. I'M ASKING FOR ANSWERS TO WHY MY AIR BAGS DID NOT DEPLOY BUT MOST IMPORTANTLY I'M WANTING & NEEDING TO KNOW WHY MY SEAT BELT DID NOT PREVENT MY FACE FROM HITTING THE STEERING WHEEL & ALSO WARPING MY STEERING WHEEL IN THE PROCESS. PLEASE I NEED ANSWERS FOR I'VE ALWAYS WANTED & DREAMED OF OWNING A JEEP. THEN I FINALLY WAS ABLE TO PURCHASE ONE BUT I NEED TO KNOW THAT IT IS ALSO SAFE FOR ME & MY FAMILY.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jul 11, 2020, fire
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
Steering, Jul 3, 2020
EVERY SINGLE DAY I DRIVE MY JEEP I CONSTANTLY HAVE TO CORRECT MY STEERING BECAUSE IT'S CONSTANTLY WANDERING IN THE LANE, I'M AFRAID AN OFFICER IS GOING TO PULL ME OVER BECAUSE THEY MAY BELIEVE I'M DRIVING DRUNK. MY STEERING WHEEL HAS ABOUT 3' OF PLAY IN IT BEFORE THE WHEELS ARE RESPONSIVE, IT'S JUST DOWNRIGHT DANGEROUS TO DRIVE. *TR
Steering, Jun 30, 2020
I WAS ON THE 15 FREEWAY, CHANGING TO THE LANE ON MY RIGHT, SO I CAN THEN EXIT THE FREEWAY. ALL OF A SUDDEN THE JEEP STARTED SHAKING HARD. I GOT SO SCARED AND PUT MY HAZARD LIGHTS ON WHILE MAKING THE LANE CHANGE. STILL SHAKING AS I MADE MY EXIT. IT STOPPED AS I CAME TO A STOP AT THE LIGHT SIGNAL. I WENT STRAIGHT TO THE ONTARIO CA JEEP DEALER. 6/3/2020 THEY SAID IT WAS THE STEERING DAMPER THAT HAD ALREADY BEEN REPLACED, NEEDS TO BE REPLACED AGAIN AND THAT JEEP IS COVERING THE COST BUT THE PART IS ON BACKORDER AND THERE ISN'T AN ETA. THEY RESERVED A RENTAL CAR FOR ME THROUGH ENTERPRISE BUT I HAVE TO PUT DOWN THE $50.00 DEPOSIT AND PAY THE DAILY SALES TAX. I'M SCARED TO DRIVE MY JEEP ESPECIALLY SINCE THIS PART HAS ALREADY BEEN REPLACED.
Other or unspecified, Jun 30, 2020
MY 2018 JEEP WRANGLER VIOLENTLY WOBBLES EVERY TIME WHEN GOING ABOVE 60 MILES/HOUR AND HITS THE SMALLEST BUMP. THE DEALERSHIP TOLD ME THAT TO FIX THE ISSUE I HAVE TO CHANGE ALL FOUR TIRES AND THAT I HAVE TO PAY FOR IT.