2019 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 741 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Wrangler model years with reports.
Of the 2019 reports, 9 involved a crash and 10 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Representative owner complaints
741 reports, newest first.
Structure, Aug 30, 2019
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE REAR PASSENGER SIDE PANEL LOCATED BEHIND THE PASSENGER DOOR (ALSO CALLED THE SOFT TOP) ABPRUPTLY DETACHED AND RELEASED INTO TRAFFIC. THE PANEL FAILURE CAUSED THE VEHICLE'S CABIN TO BE EXPOSED. THERE WERE NO INJURIES OR A CRASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO LARCHMONT CHRYSLER, JEEP, DODGE (2533 BOSTON POST ROAD, LARCHMONT NY, 10538 (914) 636-3030) AND THE DEALER STATED THAT THEY WOULD ORDER THE REPLACEMENT PART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59750760. THE FAILURE MILEAGE WAS 4,500.
Steering, Aug 29, 2019
2019 JEEP WRANGLER 2DR. JEEP CAN NOT HOLD A STRAIGHT LINE. REQUIRES CONSTANT CORRECTION INPUT. WHEN CORRECTING IT WILL START TO TRAVEL IN THE CORRECTED DIRECTION AND WILL CONTINUE TO TRAVEL IN THAT DIRECTION UNTIL CORRECTING IN THE OTHER DIRECTION. HAVE TAKEN IT TO THE DIEALERSHIP 1X AND TOLD THERE IS NOTHING WRONG WITH IT. TECHNICIAN COMMENTS ON THE PAPERWORK "VEHICLE DROVE FINE AND NOT WONDER ALL OVER THE ROAD". AFTER GETTING MINE BACK, TEST DROVE ANOTHER 2019 AND DID NOT EXPERIENCE THE SAME ISSUE. IT WAS ABLE TO HOLD A STRAIGHT LINE WITH LITTLE TO NO INPUT. HAVE DROVE OTHER NEW JEEPS THAT DID NOT HAVE THE WONDER ISSUE. NOTE THE OTHER JEEPS HAVE HAD MICHELIN OR GOODYEAR TIRES. MINE HAS BRIDGESTONE. I HAVE BEEN TOLD THAT THIS IS JUST THE WAY THEY DRIVE. I HAVE OWNED 7 JEEP WRANGLERS AND NONE HAVE DROVE LIKE THIS. MY WIFE HAS A 2018 AND DOES NOT HAVE THE WANDERING ISSUE. THIS HAPPENS AT ALL SPEEDS.
Steering, Aug 26, 2019
EXCESSIVE PLAY IN STEERING/ WANDERING ON ROAD, CONSTANTLY CORRECTING STEERING TO KEEP JEEP IN MY LANE. WHEN BETWEEN VEHICLES ON HIGHWAY OR JUST DRIVING DOWN THE ROAD I NEED TO KEEP CORRECTING THE STEERING TO KEEP IN MY LANE. HAD A FEW CLOSE CALLS BETWEEN BIG RIGS ON HIGHWAY. I'M CONCERNED FOR MY FAMILY AND MY SAFETY DRIVING THIS NEW 2019 JEEP RUBICON 2 DOOR. THE JEEP IS ALL STOCK NO LIFT KIT. THIS HAS BEEN HAPPENING SINCE I TOOK POSSESSION OF THE CAR ON APRIL 1ST 2019
Steering, Suspension, Aug 21, 2019
I JUST EXPERIENCED THE DEATH WOBBLE ON A HIGHWAY IN COLUMBUS OHIO. I WAS DRIVING AROUND 65 AND HIT A SMALL BUMP AND THE CAR STARTED SHAKING VIOLENTLY. IT DID NOT STOP AFTER ABOUT 60 SECONDS SO I PULLED OVER TO THE BERM. IT SCARED ME TO DEATH. I FELT LIKE I HAD NO CONTROL. I STARTED BACK UP AND MADE IT SAFELY TO MY DESTINATION. I PLAN TO CALL LOCAL DEALER SINCE I AM AWAY FROM WHERE I PURCHASED IT ORIGINALLY.
Steering, Aug 20, 2019
DEAD SPACE IN THE STEERING WHEEL, 2' OF PLAY IN THE WHEEL WHERE INPUT IS PUT IN AND NO RESPONSE. LOOSE STEERING AND DRIFT WHILE DRIVING. UNABLE TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT STEERING CORRECTION. VERY NOTICEABLE AT FREEWAY SPEEDS AS THE VEHICLE WILL WANT TO DRIFT LEFT OR RIGHT IMMEDIATELY AFTER CORRECTING STEERING. CONSTANTLY HAVE TO GIVE STEERING INPUTS, SAWING AT THE WHEEL. OCCURS ALL THE TIME. MORE NOTICEABLE AT HIGHER SPEEDS. FEELS UNSAFE TO OPERATE. JEEP CLAIMS THIS IS NORMAL AND HOW THE VEHICLE WAS DESIGNED.
Structure, Aug 17, 2019
RUST ON THE BODY FRAME....ALSO ON THE WELDS ON BODY FRAME.....
Electrical system, Aug 14, 2019
BACK UP CAMERA BLACK SCREEN WHEN IN REVERSE. BACK CAMERA FAILING
Steering, Aug 14, 2019
STEERING WANDERS BACK AND FORTH AT ALL SPEEDS AND ON ALL ROADS.
Steering, Aug 12, 2019
WHILE DRIVING VEHICLE WETHER ON STREET OR HIGHWAY, THE VEHICLE TENDS TO WANDER FROM LANE TO LANE AND FROM MIDDLE OF THE STREET TO SHOULDER WITH ALOT OF IMPUT TO THE STEERING BACK AND FORTH . BROUGHT THE VEHICLE TO THE DEALERSHIP TWICE AND I PAID FOR AN ALIGNMENT THAT SEEMED TO DO ABSOLUTELY NOTHING. THE DEALERSHIP TEST DROVE IT AND SAID IT WAS NORMAL BUT I KNOW THIS NOT TO BE TRUE IT IS A SAFETY MATTER THAT NEEDS TO BE CORRECTED OR IT WILL LEAD TO AN ACCIDENT.
Steering, Aug 9, 2019
THE VEHICLE WON'T TRACK STRAIGHT WHILE DRIVING - IT WANDERS CONSISTENTLY . HAVE HAD ALIGNMENT CHECKED . CHRYSLER SERVICE SAYS THEY CAN'T SHOW ANY THING WRONG
Steering, Aug 8, 2019
THIS VEHICLE WAS PURCHASED NEW FROM A DEALER 5 HOURS FROM MY HOME .THE DRIVE HOME INCLUDED SOME 2 LANE HIGHWAYS BUT MOSTLY INTERSTATE. CONTROLLING THE JEEP AND KEEPING IT ON THE ROAD HOME WAS AN EXHAUSTING AND CONCENTRATED EFFORT. THE STEERING WAS EVERYWHERE AND I'M SURE I LOOKED LIKE A DRUNK DRIVER TO MOST PEOPLE. TODAY I HAVE DRIVEN THE JEEP TO MY LOCAL DEALER ONLY TO BE TOLD BY THE FEMALE SERVICE WRITER THAT THE JEEP WILL LEARN MY DRIVING AFTER ABOUT 1000 MILES .SHE STATED SHE KNOWS THIS BECAUSE SHE HAS THIS SAME STYLE JEEP. THERE IS NO WAY THIS IS NORMAL STEERING .
Steering, Aug 8, 2019
ON 2 SEPARATE OCCASIONS, AT HIGHWAY SPEEDS, MY 2019 JEEP WRANGLER JL STEERING LOCKED AND MADE IT VERY DIFFICULT/ALMOST IMPOSSIBLE TO TURN IN WHICH I CAM E VERY CLOSE TO CRASHING INTO THE SIDE WALL 2X. TOOK IT TO THE DEALER ON 7/24/19 AND WAS TOLD THAT THERE "WERE BOLTS LOOSE" AND WAS CAUSING THE ISSUE AND SHOULD BE FINE B/C THY TEST DROVE THE VEHICLE FOR ~40 MILES. THE STEERING LOCKED AGAIN ON 8/7/19. I WENT TO THE DEALERSHIP AGAIN FOR THE FIX AND THEY CANNOT REPLICATE "THE CODE" AND DO NOT HAVE A FIX FOR IT. I HAVE CONTACTED JEEP CUSTOMER SERVICE AND I'M NOT GETTING THE ATTENTION NEEDED FOR SUCH A CRITICAL ISSUE. I AM AFRAID TO DRIVE MY CAR AND LOOKING FOR A REPLACEMENT VEHICLE FROM JEEP BUT NOT RECEIVING TIMELY COOPERATION. LASTLY, ON 8/4/19, AT HIGHWAY SPEEDS, MY WRANGLER PERFORMED THE DREADED "DEATH WOBBLE." THE DEALER IS CHANGING THE VEHICLE DAMPER BUT UPON MY RESEARCH, A DAMPER ONLY "MASKS" THE ISSUE AND THERE S A BIGGER ISSUE AT PLAY. FOR REFERENCE, MY VEHICLE WAS BOUGHT BRAND NEW IN MARCH 2019 AND ONLY HAS ~1,400 MILES ON IT AND HAS NEVER BEEN OFF-ROADED. LASTLY, ALL MODIFICATIONS TO THE VEHICLE ARE UNDER WARRANTY AND WERE INSTALLED BY THE DEALERSHIP (EG. 33" TIRES)
Steering, Aug 7, 2019
WE ORDERED A BRAND NEW 2019 WRANGLER SAHARA TO OUR LIKING. I WAS SO EXCITED TO DRIVE IT HOME FROM OUR DEALERSHIP ABOUT AN HOUR AWAY FROM OUR HOME! THAT WAS UNTIL I ACTUALLY STARTED DRIVING IT . THERE IS A BIG DEAD SPOT IN THE STEERING AS YOU AND JEEP ALREADY HAVE BEEN MADE AWARE! IT'S ALL OVER BLOGS AND YOUR SITE. IT WAS A VERY SCARY EXPERIENCE ON THE HIGHWAY, ACTUALLY WHITE KNUCKLED IT ALL THE WAY HOME. I PROBABLY SHOULD HAVE SIMPLY DROVE IT BACK TO THE DEALERSHIP AND LEFT IT THERE. I HAD THE SERVICE MANAGER COME AND PICK IT UP AT MY HOUSE AS I WAS NOT WILLING TO DRIVE IT BACK TO THEM FOR FEAR OF CRASHING OR CAUSING AN EXTREMELY HORRIFIC ACCIDENT! THEY DID COME AND GET THE JEEP AND DROVE IT BACK , HOWEVER THEY HIT BUMPER TO BUMPER TRAFFIC AND DID NOT HAVE THE CHANCE TO EXPERIENCE THE UNSAFE STEERING ISSUE. THEY DID CHANGE THE FRONT STEERING DAMPER AND CLAIMED THAT NO SHIMMY PRESENT AFTER THEIR TEST DRIVE. NOT POSSIBLE! I AM NOT BLAMING FITZPATRICK'S OF ANSONIA FOR THIS I AM HOLDING JEEP SOLELY RESPONSIBLE FOR THIS DANGEROUS ISSUE. I GUESS MY QUESTION TO YOU IS WHEN WILL JEEP BE HELD RESPONSIBLE TO REMOVE THESE VEHICLES FROM THE STREETS. I FEEL THAT A $53K JEEP SHOULDN'T BE SCARY TO DRIVE. I HAVE NO OTHER CHOICE TO TO USE THIS VEHICLE AS I DON'T HAVE A SPARE AS I'M SURE THAT MOST DON'T! I FILLED OUT A SURVEY THAT JEEP SENT ME ASKING FOR A PHONE CALL FOR THIS MATTER AND HAVE YET TO HEAR BACK FROM THEM. PLEASE HELP!
Steering, Aug 7, 2019
VERY LOOSE STEERING. IT APPEARS A RECALL HAS BEEN COMPLETED ON MY VEHICLE (CHRYSLER V41) TO FIX THIS ISSUE, BUT THE ISSUE IS STILL EVIDENT. STEERING WHEEL HAS TOO MUCH PLAY IN IT WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEEDS.
Steering, Electrical system, Aug 1, 2019, crash
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING, THE CONTACT HEARD A LOUD POPPING NOISE AND THE ENTIRE CONSOLE SCREEN FAILED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, BUT THE ENTIRE CONSOLE SCREEN STILL FAILED TO FUNCTION. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) AND THEY ASKED WHEN SHE COULD BRING IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED FOR TWO DAYS AT AN AIRPORT LOT, THE VEHICLE WAS LATER STARTED AND THE ENTIRE CONSOLE SCREEN FAILED AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT'S SON WAS MEDICALLY CHECKED OUT WITH AN ICE PACK TO THE FACE BUT NO AMBULANCE SERVICES WERE NEEDED. A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE WAS DAMAGED AND IT WAS TOWED WITH THE REAR WHEELS BEING LOCKED MAKING IT DIFFICULT TO TOW TO A TOW YARD. THE MANUFACTURER FILED A CASE AND WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE MANUFACTURER STATED IT WOULD TAKE TWO TO FOUR WEEKS UNTIL THEY HAVE SOME FINDINGS ON THE ISSUE AND HAD NOT OFFERED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 848.
Steering, Jul 31, 2019
THE STEERING IS VERY LOOSE (LOTS OF PLAY), WANDERS BACK AND FORTH IN LANE AND IS OVERLY SENSITIVE TO INPUT - CONSTANTLY DARTING BACK AND FORTH AS IF ON ICE. THIS OCCURS MOST WHEN ON ROUGH / WET PAVEMENT, ON CURVES IN CONSTRUCTION ZONES, WHEN LARGE TRUCKS PASS, ON WINDY DAYS - IT IS VERY DIFFICULT TO CONTROL ABOVE 40 MPH. DEALER HAS BEEN RESPONSIVE AND HELPFUL - WE HAVE REPLACED TRACK BAR, REPLACED TIE ROD BUSHINGS, UPDATED STEERING CONTROL MODULE, ADJUSTED ALIGNMENT, REDUCED AIR PRESSURE IN TIRES - ALL OF WHICH HAS HELPED REDUCE WANDER AND IMPROVE CONTROL. BUT, STILL HAS SOME WANDER AND IS VERY SENSITIVE. REPLACED STEERING STABILIZER WITH CUSTOM ADJUSTABLE STABILIZER, WHICH I EXPECT WILL ELIMINATE WANDER AND TIGHTEN / FIRM STEERING. BUT, I BELIEVE PROBLEM IS DEFECTIVE STEERING GEAR / BOX, AND SETTINGS IN STEERING CONTROL MODULE - WHICH SHOULD BE RECALLED AND REPLACED. NEEDS FIRMER, TIGHTER STEERING WITH LESS PLAY. VEHICLE IS UNSAFE, STEERING ISSUE IS RESOLVED. *DT CONSUMER STATED AT THIS POINT IT WILL BE UP TO THE MFR TO SEE IF THEY CAN ELIMINATE IT WITH UPGRADED STEERING BOX AND STEERING CONTROL. PENDING SOME ACTION LIKE THAT, FOR WHICH I'M NOT GOING TO PRESS THE DEALER / MFR, "IT IS WHAT IT IS" AND WE WILL JUST HAVE TO TAKE EXTRA CARE IN DRIVING IT IN CONSTRUCTION ZONES, HEAVY TRAFFIC, ROUGH PAVEMENT, AND STRONG WINDS.*JB
Steering, Jul 28, 2019
BOUGHT CAR BRAND NEW 3 DAYS AGO AND NOTICED THE STEERING HAS A LOT OF PLAY ROOM AT SPEEDS OVER 60, VERY DIFFICULT TO STAY STRAIGHT IN THE LANE. WHEN GOING AT SLOWER SPEEDS SEEMS FINE.
Seats, Jul 24, 2019
THE MODERN HEAD RESTRAINT SYSTEM IS EXTREMELY UNCOMFORTABLE FOR THOSE WHO DO NOT EXCESSIVELY RECLINE THEIR CAR SEATS. I PERSONALLY DESIRE MID AND UPPER BACK SUPPORT, ESPECIALLY DURING IMPACT OF A REAR END COLLISION. THE PROTRUDING ACTIVE HEAD RESTRAINT MAKES PROPER BACK SUPPORT IMPOSSIBLE. THESE HEAD RESTRAINT SYSTEMS SHOULD BE ADJUSTABLE FOR THOSE WHO USE THEIR CAR SEATS PROPERLY AND DO NOT RECLINE THEM EXCESSIVELY.
Steering, Jul 24, 2019
ST. CHARLES CHRYSLER DODGE JEEP RAM SOLD ME A BRAND NEW CAR AND THEN I DISCOVERED THERE WAS A RECALL ON IT, ISSUED A MONTH BEFORE PURCHASE. I WAS HAVING PROBLEMS WITH VEHICLE WANDERING AND LOOSE STEERING WHEEL WITH AT LEAST 2 INCHES OF GIVE. DIFFICULT TO MAINTAIN STRAIGHT DRIVING. CONSTANT STEERING CORRECTION NEEDED. IT IS IN FOR THE RECALL REPAIR TODAY, 13 DAYS AFTER PURCHASE. DEALER DID NOT TAKE CARE OF THIS RECALL NOR DID THEY INFORM ME OF IT WHEN I PURCHASED THE VEHICLE.
Vehicle speed control, Jul 22, 2019, crash
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL. THE RPM'S INCREASED AND THE VEHICLE SPONTANEOUSLY ACCELERATED, STRIKING THE VEHICLE IN FRONT. THE FAILURE OCCURRED ON THREE OCCASIONS. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER HUFFINES CHRYSLER/JEEP (1024 S STEMMONS FWY, LEWISVILLE, TX 75067) THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Steering, Jul 20, 2019
WHILE DRIVING THE VEHICLE FORWARD, THE STEERING WHEEL HAS SLOP IN IT. I CANNOT KEEP IT STRAIGHT. I'M CONSTANTLY HAVING TO CORRECT THE WHEEL. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP 3 TIMES AND THEY ARE NOT FIXING IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS 1300 MILES ON IT. IT IS VERY UNSAFE TO DRIVE. IT FEELS LIKE DRIVING AN OLD FARM TRACTOR.
Steering, Jul 20, 2019
PURCHASED VECHILE NEW WHEN DRIVING ON THE HIGHWAY AT SPEEDS 50 MPH AND OVER, THERE IS TO MUCH PLAY IN THE STEERING. YOU HAVE TO CONSTANTLY CORRECT THE STEERING, TOOK IT TO THE DEALER THEY SAID THEY FOUND THE ALIGNMENT PIN UPSIDE DOWN AND CORRECTED. DROVE THE VECHILE HOME. BUT ONCE YOU GET ON THE HIGHWAY AT SPEEDS OVER 50 MPH IT STILL DOES THE SAME THING. VECHILE ONLY HAS 150 MILES ON IT. HAVE MANY PEOPLE WITH THE SAME COMPLAINT.
Steering, Jul 17, 2019
I HAVE EXPERIENCED THE DEATH WOBBLE AFTER DRIVING OVER A BUMPY ROAD AT ABOUT 55 MPH. IN ADDITION, I HAVE EXPERIENCED WHAT I CALL WHEEL HOP WHEN HITTING VARIOUS BUMPS IN THE ROAD. I THOUGHT A MIGHT LOSE CONTROL OF THE CAR WHEN IT STARTED TO SHAKE VIOLENTLY BUT SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I AM TAKING IT TO THE DEALER TOMORROW (JULY 18, 2019)
Steering, Jul 17, 2019
VEHICLE WANDERS AND THE STEERING IS SLOPPY AND LOOSE JEEP CASE NUMBER: 587-539-40
Steering, Jul 16, 2019
WE PURCHASED THE VEHICLE 7/2019. IT WAS A TRANSFER FROM ANOTHER DEALERSHIP AND WE DID NOT TEST DRIVE THIS PARTICULAR VEHICLE. WE HAVE TEST DRIVEN THE SAME MODEL BEFORE AND HAD NO ISSUES. ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS "GIVE" APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.