2019 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 741 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Wrangler model years with reports.
Of the 2019 reports, 9 involved a crash and 10 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Representative owner complaints
741 reports, newest first.
Steering, Jul 15, 2019
SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I'M ON A ROCKING BOAT.
Steering, Jul 14, 2019
STEERING HAS A DEAD SPOT IN THE WHEEL WITH ABOUT 2 INCHES OF PLAY. CONSTANTLY HAVE TO MAKE CORRECTIONS. VERY HARD TO STAY ON ROAD
Steering, Jul 14, 2019
2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.
Steering, Jul 14, 2019
THE 2019 JEEP WRANGLER UNLIMITED RUBICON HAS LOOSE STEERING WHICH CAUSES THE VEHICLE TO WANDER LEFT OR RIGHT WHILE DRIVING STRAIGHT IN BOTH CITY AND INTERSTATE SCENARIOS. IT REQUIRES CONSTANT CORRECTION AND IF YOU HIT A BIG GUST OF WIND, IT'S VERY HARD TO CONTROL. I'VE HAD IT FOR JUST OVER 1 WEEK AND HAS APPROXIMATELY 800 MILES. I'VE LOWERED THE PSI IN ALL TIRES TO THE DOCUMENTED 37 PSI AND HAD THE STEERING WHEEL DAMPENER RECALL COMPLETED, BUT THE PROBLEM STILL EXISTS. I'VE TAKEN IT INTO A JEEP AUTHORIZED SERVICE CENTER AND THEY ADJUSTED THE TOE, BUT SAID THAT THE VEHICLE IS OPERATING AS DESIGNED EVEN WITH APPROXIMATELY 2" OF PLAY IN THE STEERING TO BOTH LEFT AND RIGHT AFTER ALL ADJUSTMENTS. WE TEST DROVE OTHER 2019 WRANGLERS ON THE LOT WHICH EXPERIENCED THE SAME PROBLEM. THEY CONTINUE TO CLAIM THIS IS A JEEP THING, BUT OTHERS HAVE REPORTED NO PROBLEMS WITH THEIR STEERING AND HAVE VIDEOS ONLINE SHOWING THEY ARE NOT CONSTANTLY CORRECTING. I ASKED THEM TO REPLACE THE TRACK BAR, DRAG LINKS, AND ENSURE ALL STEERING COMPONENTS ARE TIGHT AND ON SPEC, BUT THEY WILL NOT REPLACE ANY PARTS UNDER WARRANTY BECAUSE THEY SAID IT WILL NOT FIX THE ISSUE. THEY WILL REPLACE THE PARTS IF I PAY OUT OF POCKET.
Steering, Jul 13, 2019
EXCESSIVE UNSAFE STEERING, ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. UNABLE TO SAFELY KEEP JEEP IN DRIVING LANE AT 50MPH OR ABOVE. I OWNED A 2016 JEEP WRANGLER WITHOUT STEERING ISSUES, SO THE 'IT'S A JEEP THING' ARGUMENT DOESN'T FLY WITH ME; THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED! I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE (LEGAL POSTED SPEED LIMIT 70MPH), I WAS ONLY ABLE TO DRIVE 55MPH SAFELY AND WAS FORCED TO EXIT AT THE FIRST AVAILABLE EXIT BECAUSE I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. HINDSIGHT, I SHOULD HAVE KEPT MY 2016 WRANGLER! THE 2019 WRANGLER DRIFTS TO THE LEFT AND RIGHT, ESPECIALLY, NOTICEABLE AT 55MPH OR ABOVE. I AM A SEASONED DRIVER AND HAVE DRIVEN MANY DIFFERENT MAKES AND MODELS OF CARS AND MOTORCYCLES; I HAVE NEVER EXPERIENCED A TOTAL LACK OF TRUST IN A VEHICLE, UNTIL THIS 2019 JEEP WRANGLER UNLIMITED.
Steering, Jul 13, 2019
WRANGLER SAHARA HAS APPX 3" OF PLAY IN THE STEERING EACH SIDE OF CENTER FROM SIDE TO SIDE BEFORE IT ENGAGES WHEEL MOVEMENT WHILE DRIVING ON CITY STREETS. EVEN AT LOW SPEEDS OF 30 MPH YOU HAVE TO CONSTANTLY FIGHT AND CORRECT THE STEERING WHEEL LEFT/RIGHT BETWEEN THE 10 O'CLOCK AND 2 O'CLOCK HAND POSITION TO KEEP THE CAR STRAIGHT IN THE LANE OR IT WANDERS OUT OF LANE. PROBLEM IS WORSE AT 55 MPH+ ON A HIGHWAY AND FEELS UNSAFE TO DRIVE ABOVE 55 MPH. IT LOOKS AND FEELS LIKE I AM WEAVING IN THE LANE SIDE TO SIDE DOWN THE STREET. I AM WAITING TO GET PULLED OVER BY THE POLICE FOR SUSPICION OF DRIVING UNDER THE INFLUENCE. VEHICLE IS BRAND NEW WITH ONLY 250 MILES ON ODOMETER. I HAVE OWNED OTHER JEEPS AND OWN AN 11 YEAR OLD WRANGLER THAT DOES NOT HAVE THIS ISSUE. IN 30+ YEARS OF DRIVING EVERY VEHICLE YOU CAN IMAGINE, I HAVE NEVER HAD A CAR WITH STEERING LIKE THIS. YOU SHOULD NOT HAVE TO CONSTANTLY MOVE THE STEERING WHEEL BACK AND FORTH TO SUCH A DEGREE TO MAINTAIN LANE POSITION. COMPLETELY UNSAFE. AN INVESTIGATION NEEDS TO STARTED SO JEEP WILL CORRECT THIS AND NOT GIVE PEOPLE THE RUN AROUND AT THE DEALER LIKE OTHERS ARE EXPERIENCING.
Steering, Jul 8, 2019
LOOSE STEERING, LOTS OF PLAY, WANDERING ALL OVER THE ROAD. TOOK THE JEEP BACK ONE WEEK AFTER I BOUGHT HER, DEALER LOOKED AT HER, ACKNOWLEDGED IT WAS DANGEROUS AND FORCED ME INTO A LOANER BECAUSE OF THE DANGER AND WOULDN'T LET ME TAKE TEH JEEP HOME. EVENTUALLY CHANGED THE POWER STEERING BOX. I PICKED IT UP AND IT STILL HAD EXCESSIVE PLAY IN THE STEERING WHEEL AND WAS WANDERING ALL OVER THE ROAD AND NEEDED CONSTANT CORRECTION. CALLED DEALER THEY CLAIMED IT WAS DRIVEN BY THE SHOP FOREMAN AND WAS NOW AS INTENDED. WHEN STATIONARY YOU CAN SEE THE EXCESSIVE PLAY IN THE STEERING WHEEL. WHEN IN MOTION, ESPECIALLY ON HIGHWAYS THE EXCESSIVE PLAY BECOMES SERIOUSLY DANGEROUS WHEN THE VEHICLE WANDERS BECAUSE YOU HAVE TO MAKE SHARP ADJUSTMENTS FAST WITH A NON RESPONSIVE STEERING WHEEL.
Electrical system, Engine, Jul 3, 2019
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Steering, Jul 2, 2019
LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE
Steering, Jul 2, 2019
LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS
Steering, Jul 1, 2019
MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.
Steering, Jun 28, 2019
STEERING WANDERS AND TAKES EXCESSIVE WHEEL MOVEMENT TO CONTROL. STEERING BOX SEEMS TO HAVE TOO MUCH PLAY. UNPLEASANT TO DRIVE AND BORDERLINE UNSAFE. THREE TRIPS TO DEALER, SEVERAL PARTS REPLACED, NO IMPROVEMENT
Steering, Electronic stability control (ESC), Jun 26, 2019
(IN MOTION). AS IN MANY FORUMS AND YOUTUBE VIDEOS, THE STEERING WHEEL OF MY CAR FEELS SHAKING, WOBBLE OR LOOSE IN THE HIGH-WAYS OR ABOVE 30 MPH. THIS SITUATION IS MAKING IT HARD TO KEEP THE VEHICLE GOING STRAIGHT ON THE ROADS. BEGINNER DRIVERS COULD GET NERVOUS WITH THIS FEELING AND CAUSE ACCIDENTS, AS WELL; FOR THE NORMAL DRIVERS TO KEEP THE CAR STRAIGHT MUST CONSTANTLY (BEYOND OF CURRENT STANDARDS) GIVE INPUTS TO THE STEERING WHEEL, GETTING TIRED SOONER COMPERING WITH OTHER DRIVERS, THE JEEP IS INCREASING THE PROBABILITY OF ACCIDENTS BECAUSE OF THIS DUE IS LIKE BEING FIGHTING AGAINST THE STEERING WHEEL AND THE ONLY ANSWER FROM JEEP IS "THE CAR IS LIKE THAT" WHICH IS REALLY DANGEROUS.
Steering, Jun 25, 2019
JEEP HAS DEAD SPOT IN STEERING, ESPECIALLY AT HIGH SPEEDS WHICH MAKES IT WANDER ALL OVER THE ROAD. SUSPENSION AND LINKAGE SEEMS TIGHT SO IT SEEMS LIKE A ELECTRIC STEERING PROGRAMMING/CALIBRATION ISSUE. DEALER TELLS ME NOTHING IS WRONG. THEY ARE WRONG!
Steering, Jun 25, 2019
SINCE VEHICLE WAS NEW, BOUGHT IN JUNE OF 2019 THE VEHICLE WANDERS ON THE HIGHWAY NEEDING CONSTANT CORRECTION. THE STEERING HAS A VERY LOOSE FEELING. DEALER AND FCA CALLS IT "OPERATING AS INTENDED"
Steering, Jun 19, 2019
2019 JEEP WRANGLER UNLIMITED MOAB JL - NO MODIFICATIONS, ALL STOCK, THE STEERING SEVERELY WANDERS. NOTICED AFTER, ABOUT 1500 MILES THE JEEP WILL DRIFT OR WANDER INTO OTHER LANES FOR NO APPARENT REASON. SOME TIME THE JEEP WOULD DRIVE STRAIGHT, OTHER TIMES NOT SO MUCH. THE VEHICLE IS HARD TO KEEP STRAIGHT WITH IN A SINGLE LANE. TOOK THE JEEP TO MY LOCAL DEALER AND THEY COULD NOT FIND ANYTHING WRONG, EVEN WITH ALL THE JEEP TSB'S CONCERNED THAT COULD LOSE CONTROL OF VEHICLE AS IS WANDERS INTO OTHER LANES. NOTE: I HAD A 2017 JEEP UNLIMITED JK WITH NO STEERING ISSUES.
Steering, Jun 16, 2019
2019 JEEP WRANGLER RUBICON JL - NO MODIFICATIONS, ALL STOCK. STEERING ISSUES. I NOTICED AT ABOUT 250 MILES, THE JEEP WILL DRIFT IN TO OTHER LANES AT ANY GIVEN TIME FOR NO APPARENT REASON. TRYING TO CORRECT, CAUSES A WOBBLE. IT IS VERY EXHAUSTING AND FRIGHTENING JUST TRYING TO KEEP THE JEEP IN A SINGLE LANE GOING FORWARD AT HIGHWAY SPEEDS WHILE DRIFTING AND CORRECTING. I TOOK THE JEEP TO MY LOCAL DEALER AND THEY TOLD ME THERE WAS A NEW RECALL THAT CAME OUT JUST DAYS AGO. THE RECALL WAS FOR A NEW STEERING DAMPER. I DROVE IT FOR ABOUT A DAY AND ALL SEEMED FINE. NOW, THE JEEP IS BACK TO DRIFTING AGAIN, I THINK NOT AS BAD BUT I DO NOT HAVE MUCH TO COMPARE AS I AM NOW AT 750 MILES AND OWNED 2 WEEKS. I AM VERY CONCERNED THAT SOMEONE COULD GET VERY HURT WHEN THE JEEP DRIFTS IN TO OTHER LANES OR OFF THE SIDE OF THE ROAD. I DID NOT BUY MY JEEP SO THAT I COULD USE IT OFF ROAD OR TO MODIFY. I BOUGHT IT BECAUSE I LIKED EXACTLY THE WAY IT WAS. I AM NOT INTERESTED IN SELLING, TRADING, OR USING THE "LEMON LAW". I AM STRONGLY URGING THE NHTSA PLEASE OPEN AN INVESTIGATION INTO THE STEERING ISSUES BEFORE PEOPLE START GETTING SERIOUSLY HURT.
Steering, Engine, Fuel/propulsion system, Jun 14, 2019
STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD
Other or unspecified, Jun 14, 2019
2019 JEEP WRANGLER DRIFTS WHEN DRIVING. I'VE HAD 4 JEEPS WRANGLERS AND NEVER HAD THIS PROBLEM. ACTUALLY TOOK IT BACK IMMEDIATELY AFTER PURCHASE WITH COMPLAINT AND WAS TOLD IT'S THE NEW SUSPENSION. ALSO WENT BACK AGAIN WITH SAME COMPLAINT AND HAD SERVICE PERSON DRIVE IT BUT WAS AGAIN TOLD THERE'S NO PROBLEM. I LIVE IN RURAL AREA AND A LOT OF 2 LANE ROADS AND SO AFRAID OF NOT BEING ABLE TO KEEP IT IN MY LANE WHILE DRIVING. AT THE AGE 73 NOTHING SOLVED AND I'M VERY DISAPPOINTED WITH THIS VEHICLE.
Steering, Jun 12, 2019
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUCAS-SMITH CHRYSLER CENTER (636-933-5000, LOCATED AT 1600 PARKWAY W, FESTUS, MO 63028) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700.
Service brakes, Jun 8, 2019
I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVING, THE DEVICE DROPPED OUT FROM BEHIND THE DASHBOARD, AND THE CORD WRAPPED ITSELF AROUND THE BRAKE PEDAL, WITH THE DEVICE ITSELF FALLING IMMEDIATELY BEHIND THE PEDAL. THE ACTUAL DEVICE WAS ABOUT 2 INCHES BY 3 INCHES. IT BLOCKED THE BRAKE PEDAL, REDUCING AVAILABLE BRAKING BY 80 PERCENT. FORTUNATELY, I WAS TRAVELING AT A SLOW SPEED ON A QUIET STREET AND WAS ABLE TO BRING THE CAR TO A HALT.
Steering, Suspension, Visibility/wiper, Jun 7, 2019
STEERING ISSUES CAUSED BY WEAK STEERING COMPONENTS AND POOR SUSPENSION GEOMETRY. DEATH WOBBLE AND JUMPY, LOOSE, WANDERING STEERING FROM FACTORY. BROUGHT INTO DEALER MAY FOR UPDATED OEM TRACKBAR WITH STIFFER BUSHING UPDATE AND UPDATED STEERING STABILIZER. THIS HAS TIGHTENED STEERING SOMEWHAT AND REDUCED THE AMPLITUDE OF DEATH WOBBLE BUT HAS NOT ELIMINATED IT. JEEP STILL WANDERS AND JUMPS ONTO ADJACENT LANES WHEN HITTING EXPANSION JOINT ON FREEWAY. DEALER SERVICE MANAGER REFUSES TO CONSIDER ALTERNATIVE FIXES THAT HAVE BEEN SHOWN TO HAVE POSITIVE RESULTS FOR OTHERS. WIND NOISE FROM A PILLAR AND FREEDOM TOP. DEALER NOTED BUT FAILED TO FIX INADEQUATE DEFROSTER CHANNELING RESULTS IN THE DEFROSTER ONLY CLEARING THE CENTER OF WINDSHIELD. DRIVER CANNOT SEE OUT OF WI SHIELD. DESIGN FLAW SINCE THIS IS ON ALL 2018 AND 2019 JL. DEALER REFUSES TO FIX FRAGILE WINDSHIELD GLASS. SERVICE MANAGER AGER REFUSES TO CONSIDER THIS AN ISSUE EVE. THOUGH 1000S HAVE LOST THEIR WINDSHIELD AND HAVE BROKEN NUMEROUS ONES IN SHORT ABOUT TS OF TIME TOO SHORT LOWER CONTROL ARMCOUNTRY OL ARMS IN NOT ENOUGH CASTER AND LACK OF A CASTER ADJUSTMENT RESULTS IN POOR STEERING. ALL ABOVE ITEMS OCCUR WHEN JEEP IS IN MOTION AND REPRESENTS TS A HAZARD ON THE ROAD. *DT
Steering, Jun 4, 2019
THE STEERING IS LOOSE. OVER 1 INCH OF PLAY IN STEERING DRIFTS TO LEFT AND RIGHT AND UNABLE TO CONTROL AT ANY SPEED. CONSTANTLY HAVE TO FIGHT THE WHEEL. I AM AFRAID TO DRIVE IT. $52,000 TO REMAIN IN THE DEALERSHIP REPAIR SHOP IS PATHETIC. I TOOK MINE BACK AFTER 3 DAYS AND NOW I AM FIGHTING AND FILING LEMON LAW. I WAS TOLD BY THE DEALERSHIP CHRYSLER TOLD THEM NOT TO FIX IT UNTIL THEY DETERMINED IF A RECALL WOULD BE SENT OUT, BUT THEY KNEW THERE WAS A PROBLEM.
Steering, May 31, 2019
STEERING AT SPEEDS ABOVE 25 MPH WITH THIS VEHICLE YOU WILL NOTICE THAT THERE'S TOO MUCH PLAY IN THE STEERING, REQUIRING CONSTANT CORRECTIONS ESPECIALLY ON THE FREEWAY. DRIFTING FROM LEFT TO RIGHT TRYING TO KEEP THE VEHICLE BETWEEN LANES ON THE ROADS/FREEWAYS CAN TO LEAD TO DRIVERS FATIGUE; WHICH COULD LEAD TO A SERIOUS ACCIDENT.
Steering, May 28, 2019
STEERING ON OUR NEW JEEP WRANGLER IS ALL OVER THE PLACE. YOU CONSTANTLY HAVE TO CORRECT AS THE CAR MOVES FROM SIDE TO SIDE CAUSING A VERY DANGEROUS SITUATION AND THE APPEARANCE YOU ARE AN IMPAIRED DRIVER. IT IS NOT SAFE TO DRIVE THIS CAR AND IT IS BRAND NEW.