2020 Jeep Wrangler

Problems, recalls and owner-reported issues

Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 610

Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.

Primary concernSteering238 reports · 39% of complaints
Owner complaints610Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Steering238
  2. Electrical system179
  3. Other or unspecified57
  4. Engine54
  5. Suspension51
  6. Power train47
  7. Visibility/wiper33
  8. Fuel/propulsion system32

Recalls and investigations

  1. Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    A vehicle fire can increase the risk of injury.

    Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

    Campaign 25V741000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraSep 12, 2024

    Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

    Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

    Campaign 24V676000 on NHTSA.gov

  3. Electrical system, instrument cluster/panelSep 5, 2024

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

    Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

    Campaign 24V652000 on NHTSA.gov

  4. Structure, frame and membersMar 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

    Campaign 23V191000 on NHTSA.gov

  5. Power train, clutch assemblyFeb 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

    Campaign 23V116000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpOct 13, 2022

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

    Campaign 22V767000 on NHTSA.gov

  7. Back over prevention, display functionAug 25, 2022

    Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

    Campaign 22V638000 on NHTSA.gov

  8. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021

    Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

    A fuel leak in the presence of an ignition source increases the risk of fire.

    Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

    Campaign 21V665000 on NHTSA.gov

  9. Power train, clutch assemblyJan 28, 2021

    Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

    Campaign 21V028000 on NHTSA.gov

  10. Back over prevention, sensing system, cameraSep 10, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Campaign 20V191000 on NHTSA.gov

  11. Power train, clutch assemblyMar 3, 2020

    Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

    Campaign 20V124000 on NHTSA.gov

  12. Suspension, front, control arm, lower armJan 24, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

    The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

    Campaign 20V042000 on NHTSA.gov

Representative owner complaints

610 reports, newest first.

  1. Steering, Nov 2, 2023

    bolts holding steering box stretching and coming loose.

  2. Power train, Oct 28, 2023

    This jeep has the dreaded "death wobble" in which the front end starts to shake violently from side to side as you are driving down the interstate, usually after hitting a pothole or beginning of a bridge. This issue also caused a malfunction of the cooling system which caused the jeep to overheat while idling or driving at cruising speeds. No warning messages have appeared other than when the jeep begins to overheat. The jeep is available for inspection.

  3. Suspension, Wheels, Other or unspecified, Oct 23, 2023

    I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.

  4. Visibility/wiper, Oct 19, 2023

    The sun visor at the attachment arm has broken twice now. When you go to move the visor while driving to block the sun which is impacting your vision, you now have a visor attachment break and visor is dangling by the wires in front of your face blocking your view and you get stunned that something has broken. There is no warning at all that is about to break. You have to immediately pull over and see if you can push it back up and get it to stay so you can have an unobstructed view. I search the web and there are many many many reports of this exact issue. The Jeep dealer fixed my visor so I thought I was good. Nope. It broke a second time 1 year later. This is going to be an ongoing potential safety issue if Jeep doesn’t fix the issue. I am concerned that I could wind up in an accident when this occurs.

  5. Power train, Sep 28, 2023

    My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.

  6. Power train, Sep 20, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.

  7. Engine, Fuel/propulsion system, Sep 14, 2023

    Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.

  8. Power train, Sep 6, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.

  9. Engine, Sep 5, 2023

    Got stuck in an isolated place due to Engine Overheat. Found a Water coolant leaked due to loose bolt/screw on water pump inlet. I just learned that it is common to 2018-2020 Jeep Wrangler JLU with 2.0 Engine

  10. Steering, Sep 4, 2023

    While traveling at highway speeds the vehicle will shake violently after driving over pavement imperfections. Most frequently this is the seem between the road and a bridge. Car is stock. The occurrence of this wobble has become more frequent as of recent.

  11. Steering, Power train, Electrical system, Sep 3, 2023

    Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.

  12. Other or unspecified, Aug 24, 2023

    Sun visor fell down into view causing distraction while driving.

  13. Steering, Aug 24, 2023

    I have had to replace 2 steering dampers in my 2020 Jeep Wrangler that has only 24,000 miles. Whenever the vehicle reaches speeds over 50 mph the steering becomes very loose, needing to constantly steer left and right. If there is any change to the road surface such as a bridge, uneven pavement or bump in road, vehicle loses control in steering making the need for you to come to a stop to regain control.

  14. Structure, Aug 17, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 35 MPH, and at various speeds, the driver's side visor detached and struck the contact on the face. The contact stated that the visor startled her, causing her to swerve the vehicle. The contact stated that the visor on the passenger’s side also detached from the roof anchor point. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the visors needed to be replaced. The vehicle was repaired. The failure reoccurred with both visors. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

  15. Fuel system, Gasoline, Engine, Aug 14, 2023

    The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  16. Electrical system, Aug 9, 2023

    The radio keeps shutting off & resetting . Also the SERV 4WD light won’t turn off after multiple inspections by Jeep dealership technicians.

  17. Electrical system, Exterior lighting, Aug 8, 2023, fire

    I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat… “ there’s a fire .. there’s a fire” my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said “ right there look up” we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I’m so worried my car is going to catch on fire while I am sleeping tonight. Please help

  18. Visibility/wiper, Jul 26, 2023

    The driver's side sun visor has broken at the attachment point to the frame of the vehicle, causing it to spontaneously swing out of place and obstructing the view of the roadway. There was no excessive force applied to this part, and there are numerous reports of this online from hundreds of other vehicle owners. Obstruction of the driver's view of the road could lead to a fatal accident, especially given that the obstruction can be sudden and without warning. The component has not been inspected since the defect occurred. There are no relevant warning lamps, or messages.

  19. Power train, Jul 25, 2023

    Events leading up to the incident Approx 7:25pm on July 24, 2023 driving up a hill on 71/75 South, he in 6th gear, lost acceleration, downshifted to 5th gear still losing acceleration, smelled an awful burning smell, then heard a clunk sound, clutch fell to the floor. Noticed some smoke, temperature gauge normal. I had enough momentum to pull off to the right shoulder. Turned the car off, called a family member for help @ 7:28pm. About a minute later the smoke became thicker & that's when I exited the vehicle. Called 911 at exactly 7:30pm. Engulfed in flames before I got off the phone with 911. Fire department arrived @ 7:35pm. .First noticed clutch slippage on Sat July 15th, 2023. Appointment was made for July 20, 2023 but they informed me 10min prior to the appointment by text that I couldn't wait on it and they couldn't provide a loaner vehicle

  20. Other or unspecified, Jul 21, 2023

    Rear CAmera, the screnn turn blue on i can see nothing in the back.

  21. Electrical system, Jul 14, 2023

    I was driving my 2020 jeep wrangler and I had a busy intersection and the engine stopped. I tried to restart the engine that did not work. I called AAA for a jump and they sent a technician and it still would not start. I had to have it towed to a local Jeep dealership. Everything electronically was flashing on the dashboard. My hazard lights would work on and off. The wipers started going, and I could not get the Jeep out of the park. After 2 1/2 hours in this busy intersection, the tow truck appeared. The vehicle is in the shop right now, and there was no warnings or messages that appeared.

  22. Power train, Jul 13, 2023

    The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 20V124000 (Power Train) and 23V116000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. VIN tool confirms parts not available.

  23. Steering, Jul 11, 2023, crash

    Hi, my name is [XXX] and I have a 2020 Jeep Wrangler unlimited, I bought this car on July of 2021 and I started to have problems on October of 2022 the car was shaking but it wasn’t that bad, but on Nov of 2022 I was traveling from Phoenix to Nogales AZ driving at approximately 75m/h and the car started to shake really bad I almost lost control of the car it felt like the car was gonna fall apart, I had my daughter with me she’s traumatized she has Down syndrome she doesn’t like getting in the car no more and I don’t blame her, so once I was back to Phoenix I went to the Jeep dealership and they told me it was a problem with the steering wheel and that they have to order the part, I waited close to 3 months and they didn’t have the part, on Feb 20 2023 I had a car accident caused by the death wobble, I was driving on the freeway at approximately 60m/h and on a little bump the car started to wobble really bad that I lost control of it and hit the median cable barriers and damaged the front of the car I got really traumatized and got a ticket that day, I tried to talk with the Jeep company and they said that the car wasn’t cover by the warranty no more. I missed work that day and my car for like 2 months until it was completely fixed, this is a very danger situation people can loose their life with this problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  24. Electrical system, Exterior lighting, Jul 9, 2023

    I stopped to fill up with gas and when I started my Jeep all my instruments are dead. No speedometer no tachometer no fuel no temp. Everything else works fine. I checked all fuses and they are good. I also replaced my auxiliary battery and still everything is dead.

  25. Fuel system, Gasoline, Jun 16, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated while his son was driving approximately 35 MPH, he turned on the air conditioning and the blower filled the cabin with a gasoline odor. The contact stated no warning light was illuminated. The contact stated was made aware of the issue by his son. The contact checked underneath the vehicle and became aware that there was a fuel leak running down the length of the fuel supply line and was dripping on the driveway. The contact had not taken the vehicle to a local dealer; however, the contact called the dealer and was informed there were no available appointments for two months. The vehicle had not been repaired and had not been driven. The contact researched online and related the failure to NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,500.