2020 Jeep Wrangler

Problems, recalls and owner-reported issues

Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 610

Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.

Primary concernSteering238 reports · 39% of complaints
Owner complaints610Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Steering238
  2. Electrical system179
  3. Other or unspecified57
  4. Engine54
  5. Suspension51
  6. Power train47
  7. Visibility/wiper33
  8. Fuel/propulsion system32

Recalls and investigations

  1. Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    A vehicle fire can increase the risk of injury.

    Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

    Campaign 25V741000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraSep 12, 2024

    Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

    Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

    Campaign 24V676000 on NHTSA.gov

  3. Electrical system, instrument cluster/panelSep 5, 2024

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

    Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

    Campaign 24V652000 on NHTSA.gov

  4. Structure, frame and membersMar 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

    Campaign 23V191000 on NHTSA.gov

  5. Power train, clutch assemblyFeb 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

    Campaign 23V116000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpOct 13, 2022

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

    Campaign 22V767000 on NHTSA.gov

  7. Back over prevention, display functionAug 25, 2022

    Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

    Campaign 22V638000 on NHTSA.gov

  8. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021

    Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

    A fuel leak in the presence of an ignition source increases the risk of fire.

    Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

    Campaign 21V665000 on NHTSA.gov

  9. Power train, clutch assemblyJan 28, 2021

    Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

    Campaign 21V028000 on NHTSA.gov

  10. Back over prevention, sensing system, cameraSep 10, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Campaign 20V191000 on NHTSA.gov

  11. Power train, clutch assemblyMar 3, 2020

    Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

    Campaign 20V124000 on NHTSA.gov

  12. Suspension, front, control arm, lower armJan 24, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

    The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

    Campaign 20V042000 on NHTSA.gov

Representative owner complaints

610 reports, newest first.

  1. Steering, Jun 12, 2023

    When driving on the interstate and going highway speeds, my Jeep will begin to wobble profusely and I must immediately get off the road as fast as possible to regain control. "Death wobble". All original factory parts and tires on the vehicle and this happens every time that I get on the highway and go over 55 miles per hour and hit any road defect, whether it be a bump or bridge gap. I have had the alignment checked and it does not help the problem at all. No warning lights or any type of notification other than the steering wheel beginning to shake and lose control of the front steering.

  2. Steering, Electrical system, Jun 10, 2023

    my jeeps (2020 4door wrangler unlimited sport JL) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (P68250506AE) and needs to be replaced by the new part# (68507569AA) and a EHPS software eopdate per TSB 08-003-21 REV. A. some dealers are not honoring the TSB if the VIN does not come back to a recall. this issues causes unsafe steering wander and lead pull left to right. I think the dealers should be notified that there are still jeeps with the aluminum steering gear that does not show up on recalls.

  3. Steering, Suspension, Wheels, Jun 5, 2023

    2020 Jeep Rubicon - wife was driving 60 mph on highway, went over a small bump and the steering wheel began shaking violently causing her to lose control. She was able to gain control and get to the side of the road, almost getting hit by several vehicles. She turned the Jeep off and restarted. She began traveling again, going slower this time, and it didn't happen again for about 30 minutes. She again went over a small bump (the dividers in the road where it switches to a bridge) and it began to shake bad again. I read online that this is a known problem. This is not safe. She could have been hit, or she could have hit someone. She is so terrified, she will no longer drive the vehicle.

  4. Electrical system, May 30, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated that upon entering the vehicle, she noticed that the auto start light was illuminated, and the vehicle failed to start. The contact stated that she noticed that during cold weather the auto start feature failed to operate as designed. The dealer was notified of the failure and the contact was informed that the feature may have drained the battery. The vehicle was taken to an undisclosed dealer where it was diagnosed that the auxiliary and core battery needed to be replaced; however, the contact stated that the auxiliary battery was replaced but the core battery was recharged. The vehicle was repaired. The contact then stated that the auto start light illuminated. The contact was then advised to drive the vehicle for a few weeks to allow the auto start light to reset. The light failed to turn off. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 30,000

  5. Structure, May 25, 2023

    Bubble paint appeared on all the car doors including the truck door as well as the engine door and the windshield frame driver corner. I went to south bank dealer in Ottawa and the took pictures many time and they say approved and never call. And then they say they will fix the spots only which is so weird to fix rusted bubbled paint in a new car. They should change all the doors as the metal is already damaged by rust. These cars are expensive and quality and guarantees should be provided for such vehicles. The factory should recall my car for full repaint or change color if needed on new doors and the whole car. You can go on Google and just type bubble paint on Jeep and you will see these cars are treated in the market. The company treated this car like garbage because of the paint reputation on a famous American car. I first reported to the dealer on November 2022 and then Jan or Feb 2023 ( don’t remember) My phone number is 1613-262-6661

  6. Fuel system, Gasoline, Engine, May 24, 2023

    The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  7. Power train, May 19, 2023

    The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  8. Electrical system, May 18, 2023, fire

    Jeep caught fire by passenger visor

  9. Electrical system, May 16, 2023

    After having the steering damper replaced for the death wobble on my 2020 Jeep Wrangler, a week later I was driving my jeep down the road and the vehicle stalled out on me. The auto start/stop light turned on and the car stalled out in the middle of a busy roadway in drive and would not go into park. After getting it into park, several lights turned on my dash, including “service power steering” and “service electronic stability control. My shifter lights all began flashing at once and my windshield wipers began to go while they were turned off. The vehicle would also not go into N and after finally getting it into neutral, we had to hold the emergency neutral pull while steering across 4 lanes of a busy roadway. This is now the second major safety issue (1st is death wobble) i’ve had with my jeep and no recalls have been issued. My car is at 42k miles and a lease, these cars should not be having these issues so early! It has now been at Jeep for a week and they have yet to look at the vehicle and keep giving me the run down of “we haven’t been able to look at your vehicle but it doesn’t look good” Jeeps seem to have major safety issues lately.

  10. Steering, Suspension, Wheels, May 12, 2023

    The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.

  11. Fuel/propulsion system, May 7, 2023

    I just purchased my 4th Wrangler last month from a dealership - a 2020 Certified Pre-Owned Unlimited Sport Willys 2.0L with Automatic transmission. Within the first days, I noticed odor of fuel or exhaust that would be more obvious some times than others, and not constantly strong or apparent. At first I thought maybe it was from being in garage at dealer and something on a mat, but then it continued and was more apparent if I had the windows closed and the heat on. Called the dealer two weeks ago and got an appointment to have it checked this past Friday. First I was told I’m probably not used to it if it’s my first “turbo” (which made no sense), then they came back to tell me it’s probably dirty air filters (which they should’ve checked/changed when they inspected it before selling it because it was at 31,200mi). Then they decided to take it for a ride and, lo and behold, they smelled what I have been smelling. They put it back on the lift to look again. Diagnosis: Fuel leak from the connector to the high pressure fuel line. I see there were some JLs with 2.0L manufactured the same year recalled for this, but they insisted mine wasn’t. Search online confirms it’s not included in the recall. I had no luck getting anywhere when I called Jeep customer service either. The dealer wants to charge me my extended warranty deductible when I haven’t even made my first payment on it yet. (According to vehicle records, 3 years for manufacturer warranty was up Nov 2022, and it has less than 32,500mi.) They insisted they keep it while waiting for the part for repair because it’s unsafe to drive, and put me in a rental (which they told me they didn’t have available when I asked for the appointment). I think this is clearly a safety issue consistent with other recalls for this model and should be repaired at no cost to me. Perhaps the initial recall didn’t include all the vehicles it should have.

  12. Steering, May 3, 2023

    I was driving on highway Jan 2023 at about 75-80 mph and hit a small road imperfection in the middle lane. The Jeep started shaking uncontrollably. I had to fight to keep the car steady and thought I had blown out a tire. I was able to pull to breakdown lane and slow down and it gradually stopped shaking. The violent shaking and noise scared both me and my daughter who was a passenger. Weeks later I got a notice of a class-action lawsuit regarding this issue and the steering damper. I brought it in for service and they fixed it. However, it was NOT covered by Chrysler so I am stuck with the deductible. Disappointed in this as it was an obvious, known problem that I would consider a safety issue. A quick search of it reveals many complaints, a lawsuit, etc and yet no recourse for me. Do better Chrysler/Jeep

  13. Power train, Engine, Apr 28, 2023

    Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.

  14. Suspension, Apr 15, 2023

    Front suspension steering damper defect

  15. Steering, Power train, Apr 12, 2023

    Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.

  16. Other or unspecified, Apr 12, 2023

    Safety Risk Heated debris expelled from the transmission bellhousing may come in contact with an ignition source in the vehicle or surrounding area, potentially leading to a fire. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle. THERE ARE CURRENTLY NO PARTS AVAILABLE TO FIX THIS DANGEROUS SITUATION AND NO INFORMATION WHEN THEY WILL BE AVAILABLE.

  17. Steering, Power train, Apr 11, 2023

    I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.

  18. Electrical system, Fuel/propulsion system, Apr 3, 2023

    I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.

  19. Electrical system, Mar 29, 2023

    My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped and a fire dept. employee offered their assistance (and were very helpful). They were almost hit by cars several times from each side. I knew I had to get the vehicle out of the middle of the street, so I asked the policeman to call a local garage to send a rollback (tow truck) to get it out of the street and the dangerous traffic. The local garage was equipped with a machine that showed what was wrong, The final settings had to be made by a Jeep dealer. The garage took it to a Jeep dealer in Henderson, NC. (approx. 44 miles from South Boston, Va). Personal in the service department informed us said that they had know this to happen before. The Jeep has a primary and secondary battery (the stop and go system). I understand that if the primary battery goes dead without warning, the secondary battery tries to pick up the entire electrical load and the smaller battery cannot handle it and it destroys the fuse block. Both batteries and the fuse block had to be replaced. I was without a car for approx. two weeks, and a great deal of expense ($1,391.64). I am now wondering if and when it will happen again.

  20. Electrical system, Fuel/propulsion system, Mar 26, 2023

    I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.

  21. Steering, Suspension, Mar 24, 2023

    While driving at highway speeds we hit a bump in the road and the vehicle started to vibrate excessively in the front end of the vehicle. After slowing to 40 mph the vibration stopped. We weee able to speed up again to highway speeds but hit another bump 10 miles down the road and experienced another vibration/shimmy. This was not the first time.

  22. Fuel system, Gasoline, Mar 23, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated that there was a strong fuel odor inside and outside of the vehicle. There was no warning light illuminated. The contact stated that the fuel odor had become stronger over time. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel supply line connector was fractured and leaking fuel. The mechanic related the failure to NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact the vehicle could not be repaired under the recall as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 84,000.

  23. Steering, Suspension, Mar 17, 2023

    When driving at 65 mph and hitting uneven pavement the vehicle will begin shaking violently. When slowed to 45 mph it will come out of it. Jeep Dealership suggested replacing steering stabilizer. When part replaced as well as alignment checked twice the vehicle continues to have death wobble.

  24. Steering, Suspension, Other or unspecified, Mar 14, 2023

    Driving on the highway, when the roadway changed from paved to a bridge roadway, the vehicle began shaking uncontrollably and i had to hit my brakes and pull off the side of the road. I was going 75mph at the time. The vehicle now shakes uncontrollably when i hit any type of bump and i have to pull over. my front tires start shaking like a broken shopping cart wheel and it looks like they’re about to fall off when looking at the car from outside. I went to jeep and they said the issue is a steering damper issue. based on several online reports, it looks like this is a common issue with jeeps and no recall is being put out

  25. Steering, Suspension, Mar 7, 2023

    When driving on a highway over 50 miles and you hit uneven road surface or a bump, it shakes terribly to the point you feel you have no control. Does not show any recall but there are a lot of people with the same vehicle and same problem.