2020 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.
Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
A fuel leak in the presence of an ignition source increases the risk of fire.
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Campaign 21V665000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Suspension, front, control arm, lower armJan 24, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Campaign 20V042000 on NHTSA.gov
Representative owner complaints
610 reports, newest first.
Steering, Aug 15, 2020
VEHICLE WANDERS LEFT AND RIGHT AT CITY SPEEDS AND WORSE AT HIGHWAY SPEEDS. STEERING WHEEL HAS A 'DEAD ZONE' WITH NO REACTION IN WHEEL MOVEMENT. TOO MUCH VEHICLE WANDER WHEN TRYING TO SIMPLY DRIVE STRAIGHT, LIKELY TO CAUSE LOSS OF CONTROL IN ANY INCLEMENT WEATHER. FCA HAS ISSUED A NEW SERVICE BULLETIN FOR REPAIR TO ALL JL AND JT MODEL JEEPS. HAS BEEN AN ISSUE SINCE PURCHASE IN JULY AND IS STILL AN ISSUE 500 MILES LATER. A VERY COMMON ISSUE WITH ALL 2018-2020 WRANGLERS THAT FIAT CHRYSLER HAS YET TO FIX.
Power train, Aug 15, 2020
VEHICLE CHASSIS VIBRATION AT ROUGHLY 83 MPH AND 2100 RPM IN GEAR 7. VIBRATION SEEMS BE COMING FROM CENTER OF VEHICLES BASE NEAR GEAR SELECTOR. IT IS MORE NOTICEABLE UNDER LOAD. VIBRATION ECHOS THROUGH VEHICLE WITH A HARMONIC SOUND.
Steering, Aug 15, 2020
THE STEERING WHEEL CAN BE TURNED FROM TOP DEAD CENTER AN INCH IN EITHER DIRECTION WITH THE VEHICLE TURNING. THIS IS MORE NOTICEABLE ON HIGHWAY WHERE IT WORRIES ME THE MOST. I CAN TELL THE DIFFERENCE BETWEEN THE VEHICLE BEING PUSHED BY THE WIND AND WHEN THE STEERING IS NOT RESPONDING. SINCE THIS VEHICLE IS TOP HEAVY, I DO NOT WANT TO OVER TURN TO MAKE UP FOR THE LACK OF STEERING RESPONSE. AN EXAMPLE OF THE ISSUE IS AS FOLLOWS: ON THE HIGHWAY WHEN BETWEEN TWO VEHICLES, THE VEHICLE TO THE RIGHT COMES CLOSER. TO COUNTER ACT THIS I TURN SLIGHTLY LEFT AND IT TAKES ABOUT 2 INCHES OF WHEEL TURN BEFORE THE STEERING REACTS AND GOES LEFT. THIS DELAY I FEEL IS VERY UNSAFE AND MAY LEAD TO AN ACCIDENT. ALSO THIS STEERING ISSUES CAUSE ME TO CONSTANTLY CORRECTING STEERING WHEEL WHILE DRIVING STRAIGHT. THE VEHICLE IS CONSTANTLY GOING FROM LANE MARKER TO LANE MARKER EVEN WITH STEERING CORRECTION. IT'S LIKE A DRUNK DRIVER IS DRIVING MY VEHICLE. I HAVE VIDEO SHOWING HOW MUCH THE STEERING CAN MOVE WITHOUT RESPONSE BUT NOTICED I CANNOT UPLOAD VIDEO.
Steering, Aug 12, 2020
JUST BOUGHT THIS 2020 JEEP SAHARA JULY 2020 AND THE STEERING IS ALL OVER THE PLACE. YOU MUST FIGHT THIS JEEP TO DRIVE IT ANYWHERE , IF YOU TAKE YOU EYES OFF THE ROAD FOR A SECOND YOU COULD BE IN A DITCH. IT PULLS LEFT. TOOK IT TO THE DEALER WITH 1000 MILES ON IT AND THEY DID A FRONT END ALIGNMENT TO NO AVAIL. SO I TOOK IT BACK THE SAME DAY A LEFT IT. STILL NOT FIXED, BUT THEY TELL ME IT IS NORMAL.
Steering, Aug 11, 2020
HI, I HAVE A 2020 JEEP WRANGLER UNLIMITED SAHARA. THE STEERING HAS A PROBLEM WITH WANDERING ALL OVER THE ROAD. IT WORSENS AT HIGHER SPEEDS. I TOOK IT BACK TO THE DEALERSHIP FOR SERVICE ON THIS PROBLEM. AND WAS TOLD THERE IS NO FIX FOR THE WANDERING ISSUE WITH THE STEERING BOX. THE ISSUE STILL PERSISTS AND I'M AFRAID TO DRIVE IT ON THE HIGHWAY AT HIGH SPEED. PLEASE SEND ME A CASE NUMBER AND HOW TO PROCEED TO HAVE THIS REPAIRED. THERE ARE NUMEROUS WRANGLER OWNERS ON THE INTERNET FORUMS WITH THE SAME SAFETY CONCERNS AS ME. THANK YOU, GIUSEPPA
Other or unspecified, Aug 10, 2020
I HAVE BEEN BACK TO THE DEALERSHIP MULTIPLE TIMES, 4 SOFT TOP REPLACEMENT AND OR REPAIRS ALSO OTHER VISITS... ALSO 1 SOFT TOP REPLACEMENT. WATER LEAKS, TOP LITERALLY COMING OFF/ OUT OF FRAME AT SPEEDS OVER 30 MPH. 2 OF THE TOPS HAD FRICTION BURN/ TEARS AND THE 3RD IS DOING THE SAME THING BUT WORSE. CARPETS ARE SATURATED WITH WATER DAYS AFTER RAINING. THE JEEP HAS BEEN IN THE REPAIR SHOP OR IN MY DRIVEWAY UNABLE TO USE WHEN IT RAINS, OVER SPEEDS OF 30 MPH. CURRENTLY THE TOP HAS A BIG OPENING THAT CANE LOSE ABOVE THE DRIVER SIDE WINDSHIELD AND AIR AND OR RAIN MISTS INTO MY FACE. I HAVE ASKED TO HAVE IT REPLACED WITH A HARD TOP OR A VINYL SOFT TOP MULTIPLE TIMES TO SEE IF THAT WOULD HELP, EVEN THO I PURCHASED THE VEHICLE WITH THE 'BLACK AND TAN' PACKAGE WHICH CONSISTS OF TAN CANVAS SOFT TOP AND TAN INTERIOR, BLACK EXTERIOR. THEY STATED 'THEY (THE DEALER) CAN NOT DO THAT BECAUSE OF THE VIN #' BUT THEN STATED I COULD BUY ONE FROM THEM. AS OF TODAY MY 2020 JEEP WITH APPROXIMATELY 4,800 SITS IN MY DRIVEWAY OUT OF SERVICE. I PURCHASED/LEASED A NEW VEHICLE BECAUSE I HAVE CONGESTIVE HEART FAILURE, MULTIPLE DR. APPOINTMENTS, A NEW BORN BABY AND 2 OTHER CHILDREN, I NEED A RELIABLE VEHICLE. THE JEEP IS UNSAFE FOR MYSELF AND DRIVERS BEHIND ME, FEARING THE TOP MAY COMPLETELY COME OFF WHILE DRIVING AND OR METAL FRAME.
Steering, Aug 10, 2020
2020 JEEP WRANGLER BOUGHT JULY 16 2020 HAD 35 MILES AND NOW IT IS 1000 MILES. WHILE DRIVING AT ALL SPEEDS VEHICLE DRIFTS LEFT TO RIGHT, YOU CONSTANTLY NEED TO BE CORRECTING STEERING TO KEEP VEHICLE IN YOUR OWN LANE. STEERING GET WORSE AT SPEEDS ABOVE 40 MPH. YOU NEED TO BE MOVING STEERING WHEEL BACK AND FORTH TO KEEP VEHICLE STRAIGHT AND THEN WITHOUT WARNING YOU ARE BEING JERKED INTO OTHER LANE. I WILL NOT LET ANY OTHER FAMILY MEMBER DRIVE JEEP UNTIL THEY FIX THIS ISSUE.
Steering, Aug 9, 2020
MY NEW 2020 JEEP WRANGLER RUBICON HAS EXCESSIVE STEERING-WHEEL PLAY RESULTING IN AN INABILITY TO MAINTAIN A STRAIGHT LINE AT SPEED ON THE INTERSTATES. UNLIKE MY PREVIOUS 1997 AND 2005 WRANGLER OR CURRENT 2012 GRAND CHEROKEE, WHICH PERMIT TOTAL STEERING CONTROL, MT RUBICON MOVES FROM SIDE-TO-SIDE, I.E., "FLOATS, " WHEN DRIVING AT SPEED GREATER THAN 30 MPH OR ON BUMPY ROADS AND GETS WORSE ON INTERSTATES AT 60. CAN'T MAINTAIN A STRAIGHT LINE IN THE LANE, ONLY ABLE TO RECOVER AS THE VEHICLE DRIFTS FROM CENTER WHICH IS CONSTANT. THE DEALERSHIP'S SERVICE DEPT SAYS THERE IS NOTHING WRONG AND IT IS A JEEP THING. CHRYSLER'S CUSTOMER CONCERN DEPT SAYS TAKING IT TO THE DEALER BUT AFTER THE THIRD TIME WITH ONLY 9,000 MILES ON THE JEEP I FEEL IT WILL NOT BE FIXED.AS I'VE DRIVEN ALL MODELS OF JEEP FOR SOME 30 YEARS, I'M QUITE DISAPPOINTED IN AS MUCH AS IT'S A SERIOUS SAFETY ISSUE NOT BEING ABLE TO FULLY CONTROL THE FRONT END AT SPEED ON THE HIGHWAY.
Power train, Aug 8, 2020
2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF THE VEHICLE AND BACK ON, IT SEEMS TO FIX THE PROBLEM BUT THE UNEXPECTED LOSS OF ACCELERATION AND ABILITY TO REACH NORMAL OPERATING SPEED HAS PUT ME IN DANGER SITUATIONS NUMEROUS TIMES. NOT SURE IF IT IS RELATED BUT I ALSO NOTED THAT THE AUTO START/STOP WARNING LIGHT WAS ON THE LAST TIME IT HAPPENED.
Steering, Structure, Vehicle speed control, Aug 8, 2020, crash
TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!
Steering, Aug 7, 2020
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE WHILE DRIVING AND WHILE TURNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD FOUR INCHES TO THE RIGHT AND FOUR INCHES TO COME BACK TO THE CENTER AND COULD NOT CONTROL DUE TO THE LOOSENESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PEPPERS CHRYSLER DODGE JEEP RAM (2440 E WOOD ST, PARIS, TN 38242, AND WAS DIAGNOSED THAT IT WAS IN THE SAFETY GUIDELINE OF THE COMPUTER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE BEFORE FOR A FAILURE WITH THE STEERING COLUMN. THE CONTACT ALSO MENTIONED THAT THE STEERING FAILED TO RESPOND TO THE LEFT OR RIGHT UNLESS IT WAS JERKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Steering, Aug 7, 2020
2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND REPAIR ORDER FOR! I'VE INSTRUCTED MY FAMILY MEMBERS TO CONTACT OUR ATTORNEY IF ANYONE IS INVOLVED IN A CRASH WITH THIS VEHICLE THAT RECEIVES INJURY, SERIOUS BODILY INJURY OR DEATH. MY FAMILY MEMBERS WILL INFORM OUR ATTORNEY THAT THIS DANGEROUS PROBLEM EXISTED SINCE THE DAY IT WAS PURCHASED AND THAT THE MANUFACTURER (JEEP) KNEW ABOUT THIS FROM NUMEROUS COMPLAINTS FROM CUSTOMERS, AND YET SO FAR HAS FAILED TO INSTITUTE A RECALL FOR REPAIR. CHECK ONLINE AND YOU WILL FIND MANY OWNERS COMPLAINING ABOUT THEIR NEW WRANGLER'S STEERING PROBLEM. ONLINE AFTERMARKET COMPANIES ARE ATTEMPTING TO SELL PRODUCTS THAT "MAY" RESOLVE THE PROBLEM. WHY SHOULD ANY NEW OWNER HAVE TO SPEND MONEY ON AN AFTER MARKET PRODUCT FOR A BRAND NEW CAR? IF JEEP DOES NOT INITIATE A RECALL, I WILL WRITE COMPLAINTS AND NEGATIVE REVIEWS EVERYWHERE I CAN AND THIS WILL BE THE LAST TIME I PURCHASE ONE. I WILL RECOMMEND TO EVERYONE NOT TO PURCHASE A JEEP PRODUCT BECAUSE OF THIS GROSS NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Aug 6, 2020
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED LEFT TO RIGHT REQUIRING THE CONTACT TO OVERCORRECT THE STEERING TO KEEP THE VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) WHERE IT WAS INSPECTED AND DETERMINED THAT THE FRONT WHEELS WERE OUT OF BALANCE AND NEEDED TO BE REALIGN. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V042000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.*DT CONSUMER STATED SHE RETURNED THE VEHICLE IN.*JB
Steering, Aug 3, 2020
WHEN DRIVING OVER 50 MPH A LOT OF PLAY IN STEERING WE ARE CONSTANTLY HAVING TO STEER LEFT TO RIGHT TO KEEP VEHICLE ON THE ROAD IT'S NEW 2020 SAHARA WITH 300 MILES ON IT AND IT WONDERS ALL OVER THE ROAD
Steering, Aug 3, 2020
EXCEPTIONALLY LOOSE STEERING, "SAWING" OF THE WHEEL IS REQUIRED TO DRIVE STRAIGHT. SITUATION WORSENS WITH HIGHWAY SPEEDS.
Steering, Aug 2, 2020
STEERING WANDERS LEFT TO RIGHT AND RIGHT TO LEFT WITH NO SMOOTH TRANSITION AT HIGHWAY SPEEDS. CONSTANTLLY HAVING TO MOVE THE STERRING WHELL TO STAY IN THE LANE
Seats, Jul 31, 2020
FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.
Other or unspecified, Jul 29, 2020
THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY
Engine, Jul 28, 2020
WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH.
Steering, Jul 22, 2020
PURCHASED 2020 RUBICON JL - DEAD SPACE ON STEERING AT HWY SPEEDS, DRIVING MORE THAN 30 MINUTES IS MENTALLY AND PHYSICALLY EXHAUSTING TRYING TO KEEP IT IN LANE. TAKEN TO SERVICE AND THEY AVOID ADMITTING ANYTHING WRONG. NEEDS A MAJOR STEERING BOX OVERHAUL OR RECALL, SOFTWARE UPDATE . SOMETHING ELECTRICAL IS NOT COMMUNICATING. DEATH TRAP.
Steering, Jul 21, 2020
BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES 2 HANDS TO DRIVE. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND LOTS OF COMPLAINTS AND STILL NOTHING. TOOK IT TO DEALERSHIP IN STERLING IL WITH JERRY THE MANAGER SAYING THEY ARE ALL LIKE THIS WHEN DRIVING A JEEP. TERRIBLE....
Steering, Jul 21, 2020
STEERING HAS A TREMENDOUS AMOUNT OF PLAY AT ALL DRIVING SPEEDS BUT MORE NOTICEABLE AT HIGHER SPEED(55MPH) BEING SPEED LIMIT. STEERING WHEEL DOES NOT RE-CENTER. EXTREMELY DANGEROUS. EXHAUSTING JUST TO STAY IN LANE. DEALERSHIP MADE AN ADJUSTMENT TO GEARBOX BUT NO CHANGE.
Steering, Jul 21, 2020
JEEP WILL WANDER AT HIGHWAY SPEEDS ,NOT SAFE TO DRIVE, DEALER JUST PASS IT OFF 2020 RUBICON 4 DOOR 1500 MILES. JEEP WILL NOT RESPOND TO MY CONCERNS , BEEN 5 DAY NO FOLLOW UP.
Steering, Jul 20, 2020
JUST BOUGHT THIS JEEP 3 DAYS AGO, AND IT EXIBITS LOOSE STEERING TO THE POINT THAT IS HARD TO KEEP VEHICLE IN LANE. ON ONE OCCASSION WHILE DRIVING THE PASSENGER SIDE OF THE JEEP HIT AN UNEVEN SURFACE IN THE ROAD AND IMMEDIATLY VEERED TOT HE RIGHT ALMOST DRIVING US INTO AN EMBANKMENT. THE UNEVEN SURFACE WAS JUST A VERY MINOR DIP. THIS NEEDS TO BE ADDRESSED IMMEDIATLY BEFORE SOMEONE GETS KILLED. I AM REGISTERING MY COMPLAINT TODAY AS PRROF THAT I MADE JEEP AWARE AND FOR POSSIBLE FUTURE LITIGATION.
Steering, Jul 18, 2020
TOTALLY UNCONTROLLABLE, ALL OVER THE ROAD CONSTANTLY LEFT AND RIGHT. VERY DANGEROUS AND UNSAFE! THIS IS NO JOKE AND A LIFE AND DEATH SITUATION!