2020 Nissan Rogue
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 151 owner complaints filed for this model year. This is the 18th highest complaint count among 19 Rogue model years with reports.
Of the 2020 reports, 9 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Representative owner complaints
151 reports, newest first.
Electrical system, Service brakes, Forward collision avoidance, Jun 24, 2024
I have a constant AEB warning light on the dashboard.
Power train, Electrical system, Jun 12, 2024
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Structure, Other or unspecified, Back over prevention, Jun 9, 2024, crash
I was backing out of my parking spot at work and backed into a car. My backup safety sensor’s did not work. No warning I was near anything. It should have stopped me from hitting anything especially another car. The backup camera has had times of not working.
Other or unspecified, May 30, 2024, fire
On May 17, 2024 my 2020 Nissan Rogue malfunctioned after the ignition button was pressed to start the car, and burst into flames. 1.What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown but fire began in the upper left quadrant area of engine. 2.How was your safety or the safety of others put at risk? It was a fire with the potential to cause an explosion. 3.Has the problem been reproduced or confirmed by a dealer or independent service center?No. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Car inspected by insurance. Manufacturer was notified. 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Once the ignition button was pressed a barrage of warning lights came on including: brake failure, headlight failure, chassis control failure. The smell of smoke was detectable immediately.
Seats, May 30, 2024
Driver's seat is clicking and moving the driver back and forth in place while in operation. Also, The seat clicks upon stop and go acceleration, when weight is shifted and/or car breaks for a stop. Driver's seat is unsecure and has multiple movements as if the seat is trying to latch in place all while in driving operation. -2020 Nissan Rogue -
Exterior lighting, Forward collision avoidance, May 29, 2024
The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle had experienced "Phantom Braking" causing the braking system to erroneously activate and the vehicle to abruptly stop. During the failure the Forward Collision Avoidance system malfunction message was displayed. Additionally, while driving at night, the high beam headlights failed to automatically activate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 133,321.
Service brakes, Forward collision avoidance, Apr 26, 2024
I was driving at around 20 mph when the AEB warning light came on, a MALFUNCTION light came on, and the vehicle brakes locked up. I put the vehicle into neutral and shut it off. I then started it back up. The MALFUNCTION light was still on, the AEB warning light was still on. I was able to put it in drive and move it. I'm terrified if this happens again especially if I am on the highway when it happens. I took the vehicle to the dealer and they said they don't know why it happened and can't explain the warning lights.
Air bags, Apr 18, 2024
The contact owns a 2020 Nissan Rogue. The contact stated that while driving at 55 MPH, a 2006 Harley Davidson Dyna Glide Custom motorcycle crossed the center line and crashed head-on into her vehicle. There were no warning lights illuminated. The driver-side skirt air bag was deployed. The driver sustained concussions, burns, shoulder, a back pain, and bruises. The front passenger was her son who sustained bruises from his shoulder to his buttocks and has PTSD and anxiety. The rear passenger, her daughter, sustained bruises to her body and has anxiety and PTSD. All three occupants were provided medical attention. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The unknown local dealer was contacted. The vehicle was not diagnosed or repaired The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000. The VIN was not available.
Other or unspecified, Service brakes, Forward collision avoidance, Apr 16, 2024
Hello: We bought the vehicle in 2021. After a few months, we noticed that the vehicle braked itself: meaning it auto-braked while driving at 25mph on the road. We took the vehicle to the dealer for repair. They said, "the vehicle was absolutely fine and perhaps something in the way of the vehicle triggered braking". I, the driver replied, I didn't have any vehicles either in front of or behind me. And besides, I understand the "safety features" and functionalities. Yet, they gave me the vehicle without repair. After a few months, same thing happened: the vehicle auto-braked or braked itself without me the driver putting my foot on the brakes. This time I also called the company's consumer affairs who said they'd help. The consumer affairs worked with the dealer. The dealer now said, "yes the vehicle indeed had auto-braking issues and it could be fixed, and that they'll fix it". So, I, now assured that the vehicle was a 100% fine when it came to auto-braking had been driving the vehicle until today April 16th, 2024, when while driving out on the city in 25mph the vehicle auto-braked again! I emailed the dealer and also called the company's consumer affairs (at their headquarters) to keep them in the loop today, and expect to hear back from them. In this instance, (3rd in 2-3 years), I'm not sure whether the dealer will brush aside the problem as "nothing" as in the first instance, or purport to "fix the issue" without actually fixing it, as in the second instance. At any rate, it came down to a "matter of principle": meaning since I'm not sure if the vehicle's intrinsic defect will be "resolved completely ever", I have to report it to "governing authorities". I hope you will take it from here and do the needful. Thank you in advance for your support.
Fuel system, Gasoline, Apr 5, 2024
The contact owns a 2020 Nissan Rogue. The contact stated while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local service center which diagnosed that the mass air flow sensor was faulty and needed to be replaced. The mass air flow sensor was replaced, and the acceleration failure was corrected; however, the fuel odor remained inside the cabin of the vehicle. The local dealer and manufacturer were not notified of the failure. The failure mileage was 124,000.
Other or unspecified, Mar 25, 2024
The rear windshield of my car blew out overnight. Police came and determined there was no vandalism, it blew out. My car had been parked for at least 12 hours, with no shifts in temperature. Upon doing a google search and speaking to people on message boards, it seems this is quite a common issue on this car, with the damage presenting in the exact same way. Two holes on either side of the windshield with everything else shattered. Thankfully I wasn't driving at the time, but I did speak to one person who was. I attempted to speak with Nissan but they told me it was not under warranty and basically not their problem. No warning indicators or anything else that would have warned of issue.
Seats, Mar 16, 2024
Driver’s seat failed at the weld. It was squeaking and sliding back and forth a fraction of an inch at starts and stops. It was quite distracting for the driver and passengers thereby creating unsafe conditions. There were no warning lamps. This seat was confirmed by the dealer service center to have failed.
Forward collision avoidance, Mar 11, 2024
When driving the forward collision warning will flash and beep and immediately brake and causes the car to come to a complete stop, when there is nothing in front of the car. It could cause an accident. I believe the forward collision warning sensor has failed. This has happened several times and it’s not safe for me or others around. I’ve started turning off the forward collision to avoid being in a accident.
Other or unspecified, Mar 1, 2024
There has been a keyfob recall for this vehicle for at least a year with no final remedy in sight. The company's website shows the recall with a "final remedy" and the company also stated this to me over the phone, but the NHTSB site says it is not final. Can you push the company to finalize the recall remedy?
Electrical system, Mar 1, 2024
The microphone has stopped working. This makes hands free phone operation impossible. Mileage 43111. The sudden loss of this function lead to confusion and distraction while operating the vehicle. The dealer has not yet seen the issue as the are no trustworthy dealers in existence that I'm aware of. The problem seems common enough given a recall of the 2018 model for the same problem.
Exterior lighting, Air bags, Visibility/wiper, Jan 2, 2024
Defecto de fábrica
Air bags, Other or unspecified, Service brakes, Jan 2, 2024
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Exterior lighting, Air bags, Visibility/wiper, Dec 27, 2023
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Electrical system, Dec 27, 2023
2020 Nissan Roogue S. The doors lock randomly when in vehicle or away from vehicle without using the key fob.
Visibility/wiper, Nov 30, 2023
Faulty heath unit it does not blow hot air inclement cold weather with humidity makes fog the windshield because you can not defrost your glass with warm air A lot of people on dangerous situation for their reason a lot of complains about this faulty issue in Nissan Rogues
Other or unspecified, Nov 22, 2023
The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen.
Electrical system, Other or unspecified, Oct 19, 2023
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Forward collision avoidance, Oct 7, 2023
Cars automatic emergency braking activated for no apparent reason
Electrical system, Other or unspecified, Sep 17, 2023
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Back over prevention, Forward collision avoidance, Aug 15, 2023, crash
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.