2020 Nissan Rogue
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 151 owner complaints filed for this model year. This is the 18th highest complaint count among 19 Rogue model years with reports.
Of the 2020 reports, 9 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Representative owner complaints
151 reports, newest first.
Electrical system, Other or unspecified, Aug 12, 2023
UNKNOWN car has moved forward into drive while on park Lock not working
Service brakes, Forward collision avoidance, Jul 24, 2023
In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 10/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it.
Service brakes, Forward collision avoidance, Jul 24, 2023
While backing out of the driveway or driving forward, the automatic brake engages without warning and without cause. Because of this, I was practically rear ended when driving forward. When backing out of the driveway, the suddenness and the shock of the incident was particularly alarming to my wife who was a passenger in the car , who has a history of having suffered 2 heart attacks. On the first report of the incident, the dealership replaced the sensors on the car. I recently took the car back to the dealership and they are saying they can't reproduce the problem. The warnings, a beeping noise, come at the same time as the engine shuts off.
Forward collision avoidance, Jun 20, 2023
When driving the front end collision light comes on and stops the vehicle in the middle of the road and there is nothing in front of the car. This is very dangerous if there's a car behind you and my car suddenly comes to a stop. I spoke to my dealer and they said this was common since that sensor is sensitive. They're sollution was for me to turn it off. So now I would not have front end collision warning or safety.
Suspension, Jun 15, 2023
The contact owns a 2020 Nissan Rogue. The contact stated while driving at various speeds, the contact heard an abnormal sound. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the front driver’s and passenger’s side strut bearing assembly needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the local dealer and had the front driver’s and passenger’s side strut bearing assembly replaced a second time. The contact experienced the failure a third time. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Electrical system, Jun 9, 2023
The contact owns a 2020 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Apr 25, 2023
The contact owns a 2020 Nissan Rouge. The contact stated while stopped at a red light, the vehicle lost motive power and stalled. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The failure was reported to the manufacturer, who suggested the contact proceed with taking the vehicle to a dealer. The failure mileage was approximately 64,000.
Seats, Service brakes, Mar 31, 2023
El asiento tiene un ruido muy raro. Pero no se quita con nada. Y además el carro se me frenó una vez llendo en carretera.
Seats, Forward collision avoidance, Mar 2, 2023
Yo he tenido dos frenados de emergencia sin haber nada en el frente. Pero no sabia que pasaba. Almenos no paso nada grave. Pero vi una noticia de Telemundo que el modelo que tengo de carro tiene problemas relacionados. Además mi asiento cuando acelero suena como si estuviera fracturado. Pero en la Nissan me dicen que está bien que no tiene nada malo.
Electrical system, Mar 1, 2023
After getting gas, I went to start my car and it started malfunctioning like it was having an electrical shortage. The battery was jumped off and it started like normal. The battery, alternator, & starter were tested and everything checked out, except the battery wasnt charged.
Forward collision avoidance, Feb 21, 2023
Crash detector light flashes on and off.
Forward collision avoidance, Feb 20, 2023, crash
The front censors activated during snow storm triggering the brakes to lock and steering wheel to lock. The car slid 50 yards across 3way stop sign intersection into a house front lawn. The same censors keep coming on all the time thinking that something is in front of car but nothing is there. I have recorded the censors lights on a few times. Nissan an Nissan dealer have told but no one seems to try to fix it. I'm filing a complain with NY State attorney general office. I can't take it anymore.
Forward collision avoidance, Feb 17, 2023
In October of 2022, While I was driving my 2020 Rogue on a country road to a school event for my granddaughter, the car made a soft bell sound then it immediately slammed on the brakes for no reason that I can understand. I immediately pulled the car off the road. It showed a triangle with an exclamation point within it in the dash display. I shut the car off and when I restarted it the triangle was gone and it drove ok. I later read online that this could be an AEB issue. It was a clear day with no rain and no cars close in front and, luckily, behind me. It scared the hell out of my wife and I. I no longer feel safe in the car if it can do this for no reason! I brought the car into a Nissan Dealer to have it checked on 9/20/22. They did not find any problems with it. They also did not see any fault codes that something happened within the vehicle's memory. I find it unbelievable that the car did not record the fault. To me this means that Nissan has deliberately disabled this function for this fault. I have done a lot of research and apparently this is a well known issue with Nissan vehicles, not just the rogues. I have also read that there are 2 class action suits against Nissan for this. I brought the vehicle in again in Jan 2023 to get the car checked again for the False Activation of AEB, FEB, or FCW. This time I asked to have it checked per NTB18-041D and reprogrammed to the latest software and/or any required hardware to fix this well known issue. They said this NTB was not for my rogue and did not fix it. I have read that this is normal for this defect shown in the NTB. I am still afraid to drive this car and have only driven it about 400 miles since it was looked at. And now I only drive it with the AEB disabled as I was instructed by a tech in the service dept. I would really like to be able to use the AEB safety feature without fear of it falsely locking up the brakes while I'm driving. This Rogue only has 6835 miles on it.
Air bags, Feb 1, 2023
The airbag indicator light went on a couple months ago and they fixed it but said that a rolling water bottle under the driver's seat caused the airbags to get unplugged. A few months later, the airbag light went on again and it was disconnected again. The dealership is stating there's no way to prevent the airbags from getting disconnected.
Service brakes, Forward collision avoidance, Jan 10, 2023
Driving during morning hours on 2 lane road approx. 30 mph and breaks fully engaged without warning or being physically applied. A warning light displayed on the dash but then went away after approx 15-30 seconds. No other vehicles were around and no road obstruction. No system updates or outstanding repairs exist for this vehicle. A Nissan service appointment is pending for investigation of sensors.
Electrical system, Oct 25, 2022, fire
USB port in console caught fire while vehicle was parked total loss
Forward collision avoidance, Oct 18, 2022
Was driving on a county highway in Mercer County, NJ that I’ve driven many times before around 40-45 MPH in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. It was a terrifying experience as it happened so fast and I had no control over the vehicle. The blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. It actually took me a few minutes to make sense of what happened. There was seemingly no logical reason the automatic emergency break system should have activated. I drove it slowly to the dealer and left it as it was a weekend. Next day they checked the car/sensors and could not find an issues and said the software was up to date. They opened a ticket with Nissan who advised to replaced and configure the sensor. I pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to Nissan). If someone had been behind me, I was driving faster, or bad weather was present it could have ended very badly. I’m terrified it could happen again that I plan to keep that feature turned off when driving on high speed or busy roads. The annoying part is you have to manually turn it off each time you start the car. I’ve only had it back for a day so not sure what will happen. While the dealer did all they could to help me and make sure my car was safe, I think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured.
Service brakes, Forward collision avoidance, Aug 24, 2022
While driving at 70mph on an empty highway, the car engages the AEB system and violently hits the brakes while no other vehicles or objects are present. Same thing happened on an empty city street a few weeks prior.
Electrical system, Forward collision avoidance, Aug 8, 2022
Over the past 6 months was when the following electrical issues began. I was traveling around 25 mph when my Foward Collison Warning signaled and led to the Automatic Braking Emergency engaging. There was no other vehicle or object around. I was in the countryside. The weather was clear. If this were to happen under different circumstances on a busy highway it would have caused an accident, most likely fatalities. The other drivers would have had no warning because the vehicle does brake hard even stop abruptly depending on speed. The vehicle locked up and I didn't have control over my vehicle anymore. Also more then once the Forward Collison Light came on when it was raining and/or dense fog. The brakes did not engage and the alarm did not sound but the warning still showed on the dash. It eventually stopped showing on my dash as I drove, but I did pull over and wipe the sensor area. Another problem I'm encountering is the Parking Collison Warning. Sensors are detecting something and being activated when there is no object behind vehicle. I even got out of vehicle to make sure because I didn't see anything in my camera. When I made sure there was nothing obstructing my travel I preceeded and the sensor stopped beeping. I have checked the Nissan website and entered my VIN but unfortunately there were no recalls for these malfunctioning sensors.
Seat belts, Jun 7, 2022
Our family owns 3 Nissan 2020 Rogue SV's. In all three the rear seat belts go between the seats and cannot be retrieved from above. I reported this to NHTSA previously and did not receive a reply since this is an extreme safety issue. We are not able to safely transport anyone in the backseat.
Power train, Apr 9, 2022
The car is doing a noise in the rear axle when make tight turns in low speed
Other or unspecified, Mar 22, 2022
My wife has been feeling ill after being in our 2020 Nissan Rogue over the past year. We had noticed a very bad smell when it was first started about 7 months after owning it. It was purchased new with only 4 miles on it. The milage now is just under 14k We did some research and found out that we should look at the cabin air filter. When we removed it we found it to be covered with Black Mold. I replaced it and about 3 months later we were having the same issue. We had wrote to the Corporate office and CEO our letter and case was given to Madison an Executive Specialist our case number is Case #45577085 and her direct number is 615-725-7752 we were asked to meet with Paul Smith at Crown Nissan Greenville SC which we did. We also met with Ryan Baughman the Serice Director. They want to replace the entire system even though they did not see any obvious issues. That date has not been confirmed as the parts were not available at that time. The problem is that my wife is unable to be in her new car for any extended amount to time. I worry that Nissan is at one point going to tell us there in nothing more they can or will do. at age 68 we have never had any issue like this in all the vehicles that we have owned in Year Past. They suggested that once the new systems is installed that they would install a Carbon Filter. After a considerable amount to research we are not the only ones with this type of issue, but beyond that the bottom line is my wife feels ill after a short time inside this car which was bought for her. Any help would be greatly appreciated
Other or unspecified, Mar 14, 2022
While driving on a very busy highway, the hood of my 2020 Nissan Rogue opened without warning and smashed on my windshield. I stopped on the side of the road and thank God I was able to close it and was able to drive it home.
Vehicle speed control, Feb 15, 2022
The contact owns a 2020 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Electrical system, Service brakes, Forward collision avoidance, Dec 31, 2021
AEB light flashes on and off at random driving times. sent in for inspection no code generated but have videos of each one. Safety feature that is no longer a safety feature, but a hazard to self and others while driving. when ur car stops would be my #1 one indicator especially on the freeway and at random times= accident, the possible death of self and others! no, the dealer cant no regenerate the code. no other inspection except the local dealer. No other warnings. light just randomly appeared 2 days after the purchase of the car, a few months later, etc same pattern. was informed weather, then dirt. NOT sure how a person can avoid weather; fog, condensation, moisture. or bugs hitting ur windshield or review mirrors while driving. I would have to bubble wrap my car for that and those things not to possibly effect this sensor.