2007 Toyota RAV4
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,003 owner complaints filed for this model year. This is the highest complaint count among 26 RAV4 model years with reports.
Of the 2007 reports, 53 involved a crash and 37 involved a fire. 41 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints
1,003 reports, newest first.
Suspension, Jun 5, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WONDRIES TOYOTA LOCATED AT 1543 WEST MAIN ST AHAMBRIA, CA 91801). THE CONTACT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE AND OPENED CASE NUMBER: 1704141065. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, May 25, 2017
MY VEHICLE HAS BEEN EXCESSIVELY CONSUMING OIL AND THERE WAS A CUSTOMER SUPPORT PROGRAM TO ASSIST CUSTOMERS BUT I WAS FAILED TO BE PROPERLY NOTIFIED. I RECEIVE RECALL NOTIFICATIONS BUT NOTHING ABOUT THIS PROGRAM AND I'M WONDERING IF OTHERS HAVE ALSO COMPLAINED SINCE IT WAS HANDLED BY A THIRD PARTY.
Suspension, Seat belts, May 25, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. LONE STAR TOYOTA (LEWISVILLE, TX 469-671-5500) STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 16V59600 WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Vehicle speed control, Wheels, Service brakes, May 11, 2017, crash
I WAS TURNING MY 2007 TOYOTA RAV4 SOUTH ONTO INTERSTATE 182 TO HEAD EAST, THE CAR SUDDEN OUT OF MY CONTROL AND WENT OFF THE ROAD AND HIT A CONCRETE BARRIER AT 5:49 PM AT 5/8/17. TWO PASSENGERS WERE HURT.
Suspension, May 9, 2017
RECEIVED NOTICE LAST FALL (AUG 2016) ABOUT AN "URGENT SAFETY RECALL" ON MY RAV4 - THE RECALL # IS 16V-596. TOYOTA DEALERS STILL HAVEN'T RECEIVED THE PARTS FOR THIS RECALL! THE RECALL NOTICE STATES THAT THE SUSPENSION ARMS COULD SEPARATE RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH! WHY DO THEY ISSUE A RECALL IF THEY DON'T HAVE THE PARTS TO FIX IT 9 MONTHS LATER??
Suspension, May 5, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, May 1, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FOR TWO MONTHS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 06/23/ 17 *BF *CN
Suspension, Apr 26, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER WHERE IT WAS DETERMINED THAT THE RECALL PARTS WERE ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS GIVEN CASE NUMBER: 1703031571. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Apr 20, 2017
DURING COLD START AND SOMETIMES WARM START, THE ENGINE MAKES A 2-3 SECOND RATTLES COMING FROM THE CAM GEARS DUE TO LACK OF OIL LUBRICATION
Suspension, Apr 20, 2017
NHTSA #16V-596: RECEIVED NOTIFICATION SEPT. OR OCT 2016 AND HAVE BEEN CHECKING W/ DEALER SINCE. STILL WAITING FOR PARTS. 4/18/17 CALLED TOYOTA AND WAS TOLD JUNE 3017. NOT HOLDING MY BREATH. MEANTIME REAR ALIGNMENT IS INCORRECT FOLLOWING PREVIOUS LOWER CONTROL ARM ENCASEMENT IN EPOXY AND CAN'T BE CORRECTED. TIRES WEARING IMPROPERLY WHILE WAITING FOR TOYOTA.
Other or unspecified, Apr 18, 2017
I GOT A RECALL NOTICE SEVERAL MONTHS AGO. I CALLED THE DEALERSHIP AND TOYOTA EVERY MONTH TO SCHEDULE THE RECALL SERVICE, BUT THEY ALWAYS SAY THAT THEY ARE WAITING FOR PARTS (LOWER EXTENSION ARM). THIS IS AN EMERGENCY SAFETY RECALL, YET THE SERVICE CAN'T BE DONE FOR AT LEAST 4 MONTHS. A LOT OF THINGS COULD HAPPEN IN THIS PERIOD OF TIME. I HAVE TO DRIVE IT AND I AM VERY MUCH CONCERNED. THIS IS TOTALLY UNACCEPTABLE. PLEASE HELP ME TO RESOLVE THIS PROBLEM. MANY THANKS.
Suspension, Apr 15, 2017
SAFETY RECALL 16V-596 RLSA #1 WHY ARE PARTS NOT AVAILABLE AT PECHELES OF WASHINGTON NC. LAST ADVISEMENT FROM PECHELES OF WASHINGTON WAS ON 4/14/2017 NO INDICATIONS OF REAR END FAILURE AS OF 4/15/2017 LAST SERVICED JAN 10 2017 AT PECHELES OF WASHINGTON NC AT MILEAGE 52463. RECEIVED RECALL NOTICE ON 10/25/16 AT MILEAGE 51607.
Steering, Apr 11, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL MADE A METAL TO METAL GRINDING NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN MIDDLE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Suspension, Apr 7, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/03/17 *BF *AS
Suspension, Apr 3, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE FELT LIKE IT WAS FISHTAILING. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THEY WOULD HAVE TO INSTALL REAR TOW ADJUSTMENTS ON BOTH REAR SIDES OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED PER A REAR SUSPENSION RECALL IN AUGUST OF 2014; HOWEVER, THE REMEDY FAILED. THE INDEPENDENT MECHANIC STATED THAT THE RECALL REPAIRS CAUSED THE VEHICLE TO NOT HAVE A REAR END ALIGNMENT AND CAUSED UNUSUAL WEAR AND TEAR ON THE REAR TIRES. SINCE SEPTEMBER OF 2016, THE CONTACT HAD TO REPLACE THE REAR TIRES THREE TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Engine, Mar 29, 2017
SINCE I PURCHASED THIS VEHICLE IN SEPT.2006 I HAVE HAD TO REPLACE 6 IGNITION COILS. #4 HAS BEEN REPLACED TWICE AS OF YESTERDAY MARCH 28,2017. THE PROBLEM FIRST BEGAN IN 2010. I BELIEVE THIS IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THIS ISSUE ARISES MY CRUISE CONTROL DISENGAGES AND ANY VEHICLE FOLLOWING BEHIND WILL SEE NO BRAKE LIGHTS AND MAY REAR END THE VEHICLE. THE VEHICLE ALSO BECOMES SLUGGISH AND WILL NOT RESPOND LIKE IT SHOULD.
Engine, Mar 23, 2017
WE HAVE A 2007 TOYOTA RAV 4 THAT HAS BEEN EXPERIENCING EXCESSIVE OIL CONSUMPTION PROBLEM FOR AT LEAST THE PAST TWO YEARS. WE HAVE BROUGHT IT IN THE OUR MECHANIC ON MULTIPLE OCCASIONS AND ALSO TO THE DEALERSHIP. THERE WAS A RECALL NOTICE LAST YEAR AND WE HAD THE REQUIRED TESTING DONE TWICE IN FEBRUARY AND MARCH OF 2016 BY THE DEALERSHIP AND THEY CLAIMED THE CAR PASSED THE TEST AND WAS NOT DEFECTIVE. HOWEVER THE PROBLEM CONTINUES TO HAPPEN. THE WE HAVE AN EXTENDED WARRANTY ON THE CAR AT THE TIME OF THE TESTING WHICH HAS ONLY JUST EXPIRED IN OCTOBER 2016. THIS PROBLEM WAS IDENTIFIED PRIOR TO THE EXPIRATION OF OUR WARRANTY BUT TOYOTA CLAIMED THERE WAS NO PROBLEM WITH THE VEHICLE. WE HAVE ALWAYS FOLLOWED THE MANUFACTURERS SUGGEST MAINTENANCE SCHEDULE AND HAVE THE SERVICE RECORDS IN OUR POSSESSION. IN THE LAST YEAR TO 18 MONTHS TO TWO YEARS WE WOULD HAVE TO BRING THE CAR IN MORE FREQUENTLY THAN THE MFG RECOMMENDED SERVICE SCHEDULE, AS IT WAS NOT MAKING MORE THAN 2000 MILES BEFORE THE CHECK OIL LIGHT WOULD COME ON. MOST RECENTLY AS LITTLE AS 1200 MILES.
Suspension, Mar 19, 2017
THERE HAVE BEEN TWO SAFETY RECALLS ON THE REAR LOWER SUSPENSION ARMS OF 2006 TO 2011 TOYOTA RAV 4S. I HAD BOTH RECALL REMEDY PROCEDURES PERFORMED ON MY VEHICLE. THE SECOND RECALL REMEDY INVOLVED SEALING THE ADJUSTABLE SUSPENSION ARMS WITH AN EPOXY WHICH MAKES THEM NON-ADJUSTABLE IN THE FUTURE. I HAD THIS PERFORMED 6/4/14. THIS REMEDY ALSO RENDERS THE REAR WHEELS UNABLE TO BE ALIGNED. THEREFORE, IF THE REAR WHEELS GO OUT OF ALIGNMENT, THE REAR SUSPENSION HAS TO BE REPLACED. SO INSTEAD OF A $60 ALIGNMENT CHARGE, THE CUSTOMER IS NOW SUBJECT TO A $480 REPLACEMENT CHARGE EVERY TIME THEIR CAR NEEDS REALIGNMENT. I PUT NEW TIRES ON MY CAR ON 12/19/2014. ON 1/1/17, MY MECHANIC NOTICED OUTER EDGE TIRE WEAR ON BOTH REAR TIRES SUGGESTING AN ALIGNMENT ISSUE. ON 1/18/17, SEARS CONFIRMED ONLY REAR WHEELS OUT OF ALIGNMENT. ON 1/27/17, LOCAL TOYOTA DEALER CONFIRMED REAR WHEELS OUT OF ALIGNMENT AND SAID $480 REPLACEMENT OF REAR SUSPENSION ARMS WAS ONLY SOLUTION. THE LOCAL SERVICE MANAGER SAID THEY NEW THERE WOULD BE PROBLEMS WHEN THIS RECALL REMEDY WAS PUT INTO PLACE BY TOYOTA. MY REAR TIRES WERE RUINED AT 24,000 MILES. I ASKED TOYOTA TO PAY FOR THE REPLACEMENT (CASE NO. 1701201908). THEY REFUSED AND SAID IT WAS A DECISION MADE AT THE US REGIONAL MANAGER LEVEL THAT WAS ACCEPTED BY TOYOTA NATIONAL. I REPLACED ALL 4 TIRES AND THE REAR SUSPENSION ARMS. I OPTED FOR AFTER MARKET ADJUSTABLE REAR ARMS AT A COST OF $222 PLUS ALIGNMENT. I ASSUME I AM NOW AT MORE RISK ON THE HIGHWAY. TOYOTA FORCED THIS DECISION BY PROVIDING A NON-ADJUSTABLE SOLUTION FOR A FAULTY ADJUSTABLE PART. THEIR DECISION NOW COSTS CUSTOMERS $480 EVERY TIME THEY NEED A $60 ALIGNMENT. MY CAR WAS DRIVEN ONLY ON NORMAL PAVED ROADS AND HIGHWAYS. THIS IS UNFAIR TO CUSTOMERS AND PLACES CUSTOMERS LIKE ME A HIGHER RISK IF THEY ARE UNWILLING TO PAY THE REPLACEMENT COST. I ALSO CALLED NHTSA AND STARTED COMPLAINT (REF. 1063186, BEAU).
Engine, Mar 8, 2017
OIL CONSUMPTION OF MORE THAN 2 QUARTS IN A WEEK. PURCHASED VEHICLE USED FROM TOYOTA DEALERSHIP OCTOBER 2016. THIS VEHICLE IS USED FOR SCHOOL AND GOING TO ATLANTA FOR APPOINTMENTS OVER 50 MILES FROM MY HOME.FILED A CLAIM WITH TOYOTA BUT WAS TOLD THAT I WAS OVER THE 10 YEAR MARK BY 2 MONTHS HAVENT REACHED THE 150,000 MARK YET JUST AT 135,000 MILES.
Suspension, Mar 6, 2017
THE REAR SUSPENSION SOUNDS LOOSE. TWO MONTHS AGO DESERT TOYOTA, IN TUCSON, SUPPOSEDLY ORDERED THE RECALLED REAR LOWER SUSPENSION ARMS. I AM STILL WAITING FOR THEIR PARTS. TODAY THEY TOLD ME IT WOULD BE ANOTHER TWO MONTHS. I THINK THAT IS UNACCEPTABLE. WHATEVER YOU CAN DO TO EXPEDITE THE SOLUTION WOULD BE APPRECIATED. [XXX] [XXX] OR [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Vehicle speed control, Engine, Mar 3, 2017
CAR HAD BEEN USING EXCESSIVE OIL.WHILE I WAS DRIVING ON INTERSTATE, CRUISE CONTROL FAILED ,WARNING LIGHTS CAME ON , STARTED FLASHING AND THEN CAR QUICKLY LOST ALL POWER. BARELY GOT OFF THE HIGHWAY ONTO THE RIGHT SIDE OF INTERSTATE. VERY DANGEROUS CONDITION EXISTS WITH THESE VEHICLES. I CONSIDER MYSELF LUCKY.
Other or unspecified, Feb 14, 2017
DRIVER'S SIDE VISOR WILL NOT STAY UP. IT ALSO WILL NOT STAY IN PLACE WHEN PUSHED FORWARD TOWARDS THE WINDSHIELD. THE VISOR HAD BEEN SLOWLY DROPPING WITHIN 5 MONTHS. IT IS NOW AT A 45 DEGREE ANGLE FROM THE HEADLINER AND IT IS IN MY DIRECT LINE OF SIGHT WHILE DRIVING. IT IS DISTRACTING WHILE DRIVING AND OBSTRUCTS MY VIEW WHICH IS A SAFETY HAZARD. WHY HAS THIS ISSUE NOT BEEN ADDRESSED? FROM THE TOYOTA OWNER'S FORUMS THAT I HAVE BEEN READING, THIS IS ALSO BEEN A PROBLEM WITH OTHER YEARS AND MODELS DUE TO THE RIDICULOUSLY HEAVY VISORS.
Steering, Feb 12, 2017
AUDIBLE CLUNK SOUND IN THE STEERING WHEN TURNING THE STEERING WHEEL. THE DRIVER CAN ALSO FEEL A KNOCK THROUGH THE STEERING WHEEL. I AM WORRIED THAT THIS IS A SAFETY ISSUE. THIS APPEARS TO BE A COMMON ISSUE FOR THIS MODEL AND YEAR (E.G., ABOUT 40 COMPLAINTS OF THIS KIND HAVE BEEN FILED FOR 2007 RAV4S ON CARCOMPLAINTS.COM). IT APPEARS TO BE RELATED TO THE INTERMEDIATE STEERING SHAFT; TOYOTA HAS FOR EXAMPLE ISSUED TSB 0318 08 TO ADDRESS THIS PROBLEM. ACCORDING TO OUR TOYOTA DEALERSHIP, IT IS DUE TO A SHAFT TOLERANCE THAT IS TOO LOOSE; THE CLUNK SOUND WOULD ONLY BE AN ANNOYANCE, BUT NOT A SAFETY CONCERN. GIVEN THAT THE STEERING IS CRITICAL FOR CONTROL AND SAFE OPERATIONS OF THE CAR, I FEEL THAT ANY NOISE IN THE STEERING MIGHT INDICATE A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. WE BOUGHT THE CAR USED WITH 107874 MILES (FROM THE FIRST OWNER) ON 05/09/2014, AND NOTICED THE PROBLEM IMMEDIATELY DURING THE FIRST WEEKS OF USE. WE BELIEVE THE CONDITION HAD ALREADY EXISTED BEFORE WE PURCHASED THE CAR, BUT WE HAVE NO INFORMATION AT WHICH MILEAGE THE PREVIOUS OWNER STARTED TO NOTICE IT.
Steering, Feb 6, 2017
CONSTANT CLUNKING OF THE STEERING WHEEL
Engine, Jan 29, 2017
STARTING IN 2014, I HAD TO REFILL 1 QT OF OIL EVERY ~1200-1500 MILES DESPITE METICULOUS MAINTENANCE. AFTER RECEIVING A "WARRANTY ENHANCEMENT NOTIFICATION" LETTER FROM TOYOTA MOTOR SALES U.S.A., INC. ADDRESSING EXCESSIVE OIL CONSUMPTION, A FIRST OIL CONSUMPTION TEST WAS INITIATED AT A TOYOTA DEALERSHIP IN OCTOBER 2015 AND EVALUATED IN DECEMBER 2015. ACCORDING TO THE DEALERSHIP, THE CAR PASSED THIS TEST; OIL CONSUMPTION WOULD STILL BE WITHIN ENGINE SPECIFICATION. THIS WAS A SURPRISE, GIVEN THAT THE OFFICIAL MAINTENANCE SCHEDULE REQUIRES AN OIL CHANGE EVERY 5000 MILES, AND THAT THE PERMITTED OIL CONSUMPTION IN SUCH AN INTERVAL ACCORDING TO ENGINE SPEC. COULD LEAD TO SEVERE ENGINE DAMAGE, OR FAILURE. A SECOND OIL CONSUMPTION TEST WAS INITIATED IN SEPTEMBER 2016, AND EVALUATED EARLY DECEMBER 2016 BY THE SAME TOYOTA DEALERSHIP. THIS SECOND TEST CONFIRMED AN EXCESSIVE OIL CONSUMPTION, I.E. THE TEST HAD FAILED. I WAS TOLD THAT THE ENGINE WOULD BE REPAIRED UNDER THE WARRANTY ENHANCEMENT FREE OF CHARGE. SOON AFTER, I WAS INFORMED THAT THE ENHANCED WARRANTY PERIOD OF MY VEHICLE HAD EXPIRED 10/31/2016; THEREFORE, ANY COST FOR THE ENGINE REPAIR WOULD NO LONGER BE COVERED. CONSEQUENTLY, THE ENGINE REPAIR WAS CANCELLED. THE DEALERSHIP ARGUED THAT ALTHOUGH THE OIL CONSUMPTION TEST WAS INITIATED DURING THE WARRANTY PERIOD, THE CONFIRMATION OF THE CONDITION TOOK PLACE AFTER WARRANTY EXPIRATION. THE OIL CONSUMPTION TEST REQUIRES ME TO DRIVE 1100-1300 MILES BEFORE I CAN BRING THE CAR BACK TO THE DEALERSHIP FOR EVALUATION. THE DEALERSHIP RESPONDED THAT IT WOULD HAVE BEEN MY DUTY TO DRIVE THE REQUIRED MILEAGE BEFORE THE END OF THE EXTENDED WARRANTY COVERAGE. I CHECKED THE DETAILED CONDITIONS OF THE WARRANTY ENHANCEMENT AND FOUND NO WRITTEN STATEMENT MENTIONING THAT THE TEST HAS TO BE EVALUATED BEFORE THE WARRANTY EXPIRES; IT IS ONLY STATED THE TEST HAS TO BE INITIATED DURING WARRANTY. *TR