2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: power train
356 reports, newest first. Show all
Power train, Dec 8, 2007
WELL MAINTAINED VEHICLE - AND TRANSMISSION ONLY LASTED 59,500MILES (LESS THAN 5 YEARS). COVERT FORD DEALER IN AUSTIN, TX ONLY MONEY HUNGRY. WOULDN'T HELP AT ALL. *TR
Power train, Nov 27, 2007
VEHICLE PURCHASED IN 2003 AFTER 1 YEAR ROARING NOISE BEGAN IN REAR AXLE. VEHICLE TAKEN TO DEALER AND DIFFERENTIAL CARRIER ASSEMBLY REPLACED. VEHICLE NOW HAVING THE SAME PROBLEM WITH DIFFERENTIAL ASSEMBLY. (ROARING NOISE) *TR
Power train, Nov 13, 2007
2003 EXPLORER EDDIE BAUER 4.6L V-8 AWD, TRANSMISSION FAILED DURING MORNING COMMUTE. I HEAR NOISE, THE CAR LOST SPEED, AND "O/D OFF" WAS FLASHING. I COULD BARELY MERGE THE CAR TO THE FAR RIGHT LANE AND MANAGE TO GET THE CAR TO THE OFFICE. *TR
Power train, Oct 28, 2007
I'M NEVER BUYING ANOTHER FORD. LAST WEEK THE O/D LIGHT CAME ON IN MY FORD EXPLORER. I DROVE IT RIGHT HOME AND GOT THE MANUAL OUT TO SEE WHAT THE PROBLEM WAS. "TRANSMISSION PROBLEM" WAS WHAT THE MANUAL INDICATED, AS WELL AS SEVERAL WEBSITES I REVIEWED. I DIDN'T WORRY AT FIRST, SINCE I FIGURED THIS WOULD BE COVERED UNDER WARRANTY. MY EXPLORER IS JUST UNDER 5 YEARS OLD AND JUST UNDER 60K MILES. SURELY THERE WOULD AT LEAST BE A 60K POWER TRAIN WARRANTY. NO ONE WOULD BUY A VEHICLE IF THEY KNEW THE TRANSMISSION WOULD ONLY LAST 59K MILES. WELL, THE DEALER TOLD ME A NEW TRANSMISSION WAS NEEDED (5TH AND 2ND GEARS WERE WORN DOWN), THAT IT WOULD COST $3500, AND THAT IT IS NOT COVERED BY WARRANTY. AND TO ADD INSULT TO INJURY HE CHARGED ME $90 TO TELL ME THE TRANSMISSION WAS BAD (SOMETHING I OBVIOUSLY KNEW) - ISN'T THIS SIMILAR TO STEALING? I THEN ASKED HIM WHAT TRADE IN VALUE I COULD GET (NOT THAT I REALLY WOULD BUY ANOTHER POOR QUALITY FORD, BUT I WANTED TO EXPLORE ALL OPTIONS). $5500 IS THE MOST THEY COULD GIVE. I LAUGHED - SINCE I HAD TAKEN VERY GOOD CARE OF THE VEHICLE. IT TOLD ME THAT THEY DIDN'T WANT THE VEHICLE EITHER - SO MUCH FOR THEM REALLY STANDING BEHIND THEIR PRODUCT. THEY KNOW THE QUALITY IS POOR. OBVIOUSLY I WAS QUITE IRRITATED. I ASKED WHAT CAUSED THIS. NONE OF THE POSSIBILITIES APPLIED SINCE I TOOK GOOD CARE OF THE VEHICLE AND HAD IT SERVICED ACCORDING TO THE MAINTENANCE MANUAL. IN FACT, THE DEALER (COVER FORD IN AUSTIN) DID THE 30K CHECKUP. I SPENT $1K ON THAT (AND PROBABLY GOT RIPPED OFF). I TOOK IT TO A TRANSMISSION SPECIALIST AND HAD IT FIXED FOR UNDER $2500. HE INFORMED ME THAT HE SEES A LOT OF ISSUES LIKE THIS WITH EXPLORERS - PROBABLY A POOR DESIGN AND POOR QUALITY. ALSO, JUDGING BY VARIOUS WEBSITES THERE ARE INDEED LOTS OF COMPLAINS LIKE THIS. *TR
Suspension, Power train, Oct 3, 2007
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 25 MPH, THE REAR END OF THE VEHICLE SUDDENLY SLUMPED AND THE REAR DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE WHEEL, BRAKE, ROTOR, LOWER CONTROL ARM, AND AXLE WERE DAMAGED. REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 01/09/08.*LJ THE DEALER REPLACED BRAKE PADS AND REAR END VIBRATING. UPDATED 12/12/07 *TR
Power train, Sep 24, 2007
I BOUGHT A 2003 FORD EXPLORER IN JUNE OF 07 WITH NO PROBLEMS IN SEPT OF 07 I STARTED TO EXPERIENCE A LOAD NOISE COMING FROM THE REAR OF THE VEHICLE SOUNDING LIKE A TIRE WAS FLAT OR SOMETHING WAS RUBBING. I TOOK IT INTO THE SHOP AND THEY TOLD ME THAT THE REAR DIFF WAS OUT ON THIS AND IT WAS GOING TO COST SEVERAL THOUSAND DOLLARS TO FIX. I CONTACTED FORD THEY ACKNOWLEDGE THE PROBLEM BUT REFUSED TO FIX IT AND SAID THAT IT WAS NOT UNDER WARRANTY SO THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. I NOW SIT HEAR WITH SOMETHING THAT I OWE MONEY ON AND CAN NOT AFFORD TO FIX. I HAVE A WIFE AND A SON AND THIS IS OUR ONLY MODE OF TRANSPORTATION. I AM VERY UPSET THAT FORD DOES NOT STAND BEHIND THEIR PRODUCTS LIKE THEY SHOULD. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM BUT WITH NO SOLUTION. *JB
Power train, Sep 10, 2007
TORQUE CONVERTER FAILURE. CONVERTER "RATTLES", NEEDS REPLACEMENT. PRIOR COMPLAINT TO DEALER ABOUT "LURCHING" AND "CLUNKING" WERE FOUND TO BE "NON-DUPLICATIVE" DURING WARRANTY PERIOD. *JB
Power train, Aug 3, 2007
THE TRANSMISSION ON MY 2003 FORD EXPLORER FAILED. I'M TOLD THIS IS A CONSISTENT PROBLEM BUT FORD WON'T STAND BY THEIR PRODUCT. *JB
Power train, Jul 23, 2007
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT SHE HEARD A CLICKING SOUND DURING DECELERATION. A MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS A WORN OUT RANGE HUB IN THE TRANSFER CASE. THE CONTACT STATED THAT SHE COULD NEVER GET OUT OF 4 WHEEL DRIVE, WHICH BURNS MORE GAS AND ACTIVATES COMPONENTS THAT ARE UNNECESSARY DURING NORMAL DRIVING. THE CURRENT MILEAGE IS 73,000 AND FAILURE MILEAGE WAS 70,000. UPDATED 02-01-08 *BF
Power train, Jul 18, 2007
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 10 MPH, THE VEHICLE SHIFTED INTO FOUR WHEEL DRIVE WITHOUT WARNING. THE CONTACT PRESSED THE RESET BUTTON ON THE DASHBOARD, WHICH DEACTIVATED THE FOUR WHEEL DRIVE FEATURE. SHE ALSO STATED THAT THE DOOR OPEN LIGHT REMAINED ILLUMINATED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Power train, May 4, 2007
REAR AXLE WAS MAKING A LOUD NOISE, WAS TOLD THAT IT WAS DUE TO THE SEAL WAS BROKEN AND NEEDED TO BE REPLACED. THIS WAS REPLACED AND THE NOISE STILL CONTINUES. OTHER CONSUMERS HAVE HAD THIS SAME PROBLEM AND NOTHING HAS EVER HAPPENED WITH THIS ISSUE. IT COST A LOT OF MONEY TO HAVE THE AXLE WORKED ON AND IT IS STILL NOT FIXED! *JB
Power train, May 2, 2007
MY 2003 FORD WINDSTAR'S TRANSMISSION JUST WENT OUT WITH ABSOLUTELY NO WARNING. IT ONLY HAS 65,000 MILES ON IT. I WAS GOING DOWN A VERY BUSY ROAD AND WHEN I PUSHED DOWN ON THE GAS, THE ENGINE REVVED UP. THANK GOD I WAS SOMEWHERE I COULD LET THE VAN COAST OFF THE ROAD BEING I HAD 4 SMALL CHILDREN IN THE VAN WITH ME. I HAVE HEARD THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS. UNFORTUNATELY, WE HAVE HAD TO PAY FOR THE TRANSMISSION. I BELIEVE FORD OUGHT TO CORRECT THIS ISSUE PER THEIR OWN EXPENSE BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE THEIR VEHICLE JUST STOPS PULLING IN THE MIDDLE OF A BUSY ROAD. I WILL NEVER BUY A FORD AGAIN. *TR
Power train, May 2, 2007
NO ACCIDENT, EXPENSE REPAIR $1000.00 TO REAR DIFFERENTIAL OF 2003 FORD EXPLORER. 22,145 MILES. THIS HAS TO BE THE RESULTS OF FAULTY PARTS. *TR
Power train, Tires, Apr 30, 2007
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSTALLING TWO NEW TIRES ON THE FRONT OF THE VEHICLE THE CONTACT HEARD A THUMPING SOUND WHILE DRIVING. THE DEALER STATED THAT THE SOUND WAS CAUSED BY THE DIFFERENCE IN TREAD BETWEEN THE NEW TIRES AND OLDER REAR TIRES, CAUSING THE FRONT DIFFERENTIAL AND TRANSFER CASE TO FAIL. THE CURRENT AND FAILURE MILEAGES WERE 96,000.*AK
Power train, Apr 28, 2007
REAR PINION GEAR ON 2003 FORD EXPLORER CAUSES HIGH PITCHED WHINING SOUND, AND IS WELL KNOWN TO FORD DEALERSHIPS IN THE AREA. THE STATED COST TO REPAIR (REPLACE PINION RING, PINION GEAR, SEALS) IS IN EXCESS OF $1,100. *TR
Power train, Mar 30, 2007
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND WAS DIFFICULT TO SHIFT INTO PARK. WHEN ATTEMPTING TO SHIFT THE VEHICLE IN GEAR IT HESITATED AND JERKED BEFORE ENGAGING. THE TRANSMISSION HAS BEEN REPAIRED TWICE PREVIOUSLY AT 18,000 MILES AND 27,000 MILES. THE CONTACT STATED THAT THE VEHICLE NEEDED THE SAME REPAIR AT 58,000. THE FAILURE MILEAGE WAS 58,742.*AK
Power train, Mar 23, 2007
PURCHASED A 2003 EXPLORER XLT IN NOVEMBER 2003. WITHIN A FEW MONTHS NOTICED A LEAK THAT ORIGINATED FROM DIFFERENTIAL AREA. TOOK TO DEALER WAS TOLD A SEAL HAD TO BE REPLACED AND EVERYTHING SHOULD BE OK. TOOK A FAMILY TRIP RECENTLY, THE FIRST ONE IN THE EXPLORER ON MARCH 17, 2007 AND REAR AXLE SEAL FAILED ON A 1,200 MILE ROUND TRIP. CALLED FORD CUSTOMER SERVICE AND EXPLAINED WHAT HAPPENED, I EVEN EXPLAINED THERE WERE SEVERAL TSB CONCERNING MY ISSUE, I WAS INFORMED THAT IT WAS NOT A RECALL THEREFORE IT WASN'T COVERED. I WAS TOLD BY FORD TO GO AND HAVE IT DIAGNOSED BY LOCAL DEALER, SAME ONE THAT FIXED THE PROBLEM ORIGINALLY. I HAD PROBLEM'S DIAGNOSED, CALLED FORD AND WAS TOLD THAT DEALER WOULD PROVIDE "CUSTOMER CARE AFTER WARRANTY". CALLED DEALER WAITING FOR REPLY FOR NEXT STEP. MY EXPLORER ONLY HAS 33,600 MILES WHILE 1,200 MILES WERE PLACED IN THE LAST FEW DAYS, AND WARRANTY EXPIRED 4 MONTHS BACK. *AK
Power train, Mar 8, 2007
2003 FORD EXPLORER FAULTY TRANSMISSION. *JB
Power train, Mar 7, 2007
NOISE AT REAR END OF VEHICLE. DIAGNOSIS REAR AXLE AND REAR END. REPLACE REAR AXLE AND REAR END KIT (REBUILD). THE NOISE WAS NOTICEABLE FOR SOMETIME AND BECAME WORSE. I HAVE REVIEWED NUMEROUS SIMILAR COMPLAINTS AND THIS APPEARS TO BE AN ISSUE THAT THE MANUFACTURER SHOULD ADDRESS. THERE WERE SERVICE BULLETINS THAT REFERENCED IMPROPER FLUID USE BY MANUFACTURER. *JB
Power train, Feb 26, 2007
I WAS DRIVING MY 2003 FORD EXPLORE AND I STARTED TO HERE AND NOISE FROM THE REAR END WHEN I TOOK OFF FROM A DEAD STOP. I DIDN'T WORRY ABOUT IT RIGHT ANY,THEN IT KEPT GETTING WORSE, SO I TOOK IT IN TO THE FORD DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THE CLUTCH WAS BAD IN THE DIFFERENTIAL AND IT WOULD BE BETWEEN 500 TO 700 TO FIX. THIS EXPLORER ONLY HAS 49,000 MILES ON IT. MY WIFE DRIVES THIS CAR AND I KNOW IT HAS NEVER BEEN BEAT ON. I STILL DO NOT HAVE MY TRUCK BACK YET IT HAS BEEN IN THE SHOP FOR ABOUT 4 DAYS NOW. I AM ABOUT UP TO 1200 DOLLARS IN REPAIRS. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS SAME THING ON THE INTERNET. I JUAST CAN'T UNDERSTAND WHY THEY DON'T HAVE A RECALL. *JB
Power train, Feb 26, 2007
I PURCHASED A 2003 FORD EXPLORER XLT. I QUICKLY NOTICED A NOISE FROM THE REAR OF THE VEHICLE WHEN SPEEDS OF 55-60 MPH WERE ACHIEVED. AFTER BRINGING THE VEHICLE TO THE AUTO REPAIR SHOP I WAS TOLD THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED AND THAT IT WAS NOT ONLY DANGEROUS TO DRIVE BUT EXTREMELY EXPENSIVE. AFTER SOME RESEARCH I HAVE DISCOVERED THAT THIS IS A COMMON ISSUE WITH THE FORD EXPLORER. SHOULD THIS TYPE OF REPAIR THAT COULD RESULT IN HUMAN INJURY, BE ADDRESSED BY FORD. I AM HOPEFUL THAT YOUR ANSWER WILL BE YES! *JB
Power train, Feb 21, 2007
TL* - THE CONTACT OWNS A 2003 FORD EXPLORER XLT. THE CONTACT STATED THAT THE VEHICLE WAS MAKING NOISES, WINING, AND GRINDING. THE CONTACT STATED THAT THE DIFFERENTIAL SYSTEM FAILED AND NEEDED TO BE REPLACED. ALSO, THE FOLLOWING COMPONENTS NEEDED TO BE REPLACED: CLUTCHES, RING, PINION, CARRIER BEARING, PINION BEARING, AND PINION SEAL. THE CONTACT HAD TO UPDATE THE AXLE SEALS. AT THE TIME OF THE ORIGINAL FAILURE THE VEHICLE HAD AN ODOMETER READING OF 37,000 MILES AND THE WARRANTY HAD JUST LAPSED. THE CONTACT DID NOT BELIEVE THAT THE WEATHER WAS A FACTOR, AND THE SOUNDS WERE ALWAYS WHEN SHE WAS IN THE PROCESS OF ACCELERATING. THE CONTACT STATED THAT IT STARTED VERY SLOWLY AND BECAME AN EVERY DAY OCCURRENCE. *AK
Power train, Feb 21, 2007
I HAVE A 2003 FORD EXPLORER WITH 51,000 MILES. ON 2/13/2007 O/D LIGHT STARTED FLASHING AND SERVICE TRANSMISSION MESSAGE APPEARED IN MESSAGE CENTER. TOOK TO AN INDEPENDENT SERVICE SHOP AND WAS TOLD IT WAS PROBABLY THE TORQUE CONVERTER. HAD IT TRANSFERRED TO A TRANSMISSION SHOP WHERE THEY REMOVED THE TRANSMISSION PAN AND FOUND METAL SHAVINGS. THEY SAID IT IS THE TORQUE CONVERTER AND I WILL NEED A PARTIAL OR FULL REBUILD, THEY WILL NOT BE SURE UNTIL THEY REMOVE THE TRANSMISSION. THEY ALSO MENTIONED THEY HAVE SEEN THIS IN MULTIPLE VEHICLES AND HAVE HAD TO REPLACE A LARGE NUMBER OF EXPLORER TRANSMISSIONS FOR SIMILAR PROBLEMS. *JB
Suspension, Power train, Feb 14, 2007
MY 2003 FORD EXPLORER WAS SERVICED AT DICK EDWARDS FORD IN JUNCTION CITY , KS TO REPLACE A LEFT HAND REAR AXLE SHAFT SEAL ON THE 12TH OF FEBUARY 2007. VEHICLE WAS PICKED UP AT THE DEALERSHIP BY MY WIFE. ON THE 13TH OF FEBUARY SHE WAS DRIVING HOME FROM WORK (ABOUT 3-5 MILES) SHE CALLED ME ON HER CELL PHONE AND SAID SHE COULD HEAR NOISES, SMELLED SOMETHING BURNING AND THE REAR OF THE CAR WAS MOVING AROUND AND THE BRAKE PEDAL WAS LOW. I TOLD HER TO PROCEED HOME WITH CAUTION. WHEN SHE ARRIVED HOME I LOOKED AT THE VEHICLE, AND NOTED THE LH REAR WHEEL ASSEMBLY WAS AT A 30 DEG ANGLE. I CALLED DICK EDWARD FORD AND THEY INFORMED ME TO HAVE IT TOWED TO THE DEALERSHIP. TODAY THEY IMPLIED IT WAS A BEARING FAILURE. I LOOKED AT THE VEHICLE, SPOKE TO THE MECHANIC AND I NOTED IT WAS A REAR AXLE SHAFT RETENTION NUT MALFUNCTION. THE NUT HAD BACKED OUT ON THE AXLE TO THE POINT THAT THE ASSEMBLY WAS ABOUT DEPART FROM THE VEHICLE. THE MECHANIC WANTED TO BLAME THE AXLE BEARING, WHICH WAS DESTROYED. THIS NUT IF IMPROPERLY TORQUED, OR THE ASSEMBLY IS NOT INSTALLED PROPERLY PRIOR TO TORQUING THE NUT, THE NUT CAN BECOME LOOSE AND BACK OFF, ESPECIALLY SINCE IT IS RH THREAD, THERE IS NOT A COTTER PIN OR ANYTHING HOLDING THIS THING TOGETHER, ONLY A TORQUED NUT. THEY THEN TOLD ME THAT THEY WOULD NOT PAY FOR IT AS IT WAS A COINCIDENCE THIS HAPPENED. I REFUSE TO PAY. I HAVE PICTURES OF THE VEHICLE SETTING IN MY DRIVEWAY. I SHOULD HAVE TAKEN PICTURES AT THE DEALERSHIP WHEN IT WAS TAKEN APART. IF MY LOVED ONE HAD BEEN ON THE INTERSTATE DOING 70 MPH THIS WOULD HAVE PROBABLY HAVE ALLOWED THE WHEEL ASSEMBLY TO DEPART FROM THE VEHICLE RESULTING IN A CATASTROPHIC ACCIDENT. AND POSSIBLE DEATH TO HER AS WELL AS OTHERS. HOW MANY OTHER VEHICLES OUT THERE WITH THE SAME POOR ENGINEERING DESIGN ? *JB
Power train, Feb 14, 2007
TL*- WHILE DRIVING THE 2003 FORD EXPLORER AT 60 MPH THE CONTACT HEARD A NOISE AND THE BACK OF THE SUV BEGAN TO VIBRATE. ONCE THE VEHICLE WAS CHECKED THE CONTACT NOTICED THAT THE TIRE WAS AT AN ANGLE. THE CONTACT THOUGHT THE DEALER FORGOT TO PUT THE LUGS:NUTS BACK ON THE WHEEL. THE DRIVERS SIDE REAR AXLE SHAFT FAILED ,ALMOST CAUSINGA CRASH AFTER THE DEALER HAD WORKED ON IT. ONLY ONE NUT WAS HOLDING THE SHAFT IN PLACE. THE CONTACT BELIEVED THAT THIS WAS ALSO A MANUFACTURING DEFECT. THE WEATHER WAS OVERCAST AND 20 DEGREES. IT SNOWED, BUT THE ROAD WAS DRY. THE VEHICLE HAD TO BE TOWED THE NEXT DAY TO THE DEALERSHIP TO BE REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 60000.*AK