2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: visibility
81 reports, newest first. Show all
Visibility, Structure, Jul 20, 2012
REAR WINDOW HINGES BROKE FOR THE SECOND TIME. THEY WERE FIXED ONCE WITH RECALL AND ARE NOW BROKE AGAIN. ALSO THE BACK LIFT GATE PANEL HAS CRACKED. *TR
Visibility, Structure, Jun 25, 2012
MY SON WENT TO LEAVE IN EXPLORER. NOTICED HATCH HAD POPPED OPEN (HAS BEEN DOING THIS) AND WHEN HE CLOSED THE TWO INCH OPENING THE GLASS EXPLODED ON HIM AND ALL OVER DRIVEWAY. GLASS PIECE IN EYE WHICH IS OK AND SCRAPES ON ARMS AND FOOT. THIS COULD HAVE BEEN SO MUCH WORSE AND WANT ANSWERS TO WHY THIS HAPPENED. *TR
Visibility, May 3, 2012
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT CONFIRMED THERE WAS A CRACK LOCATED ON THE PANEL OF THE REAR WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 177,000.
Visibility, Feb 21, 2012
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07E104000 (VISIBILITY: GLASS, SIDE/REAR). THE REPAIR WAS PERFORMED PRIOR TO THE PURCHASE OF THE VEHICLE. THE REMEDY WAS INSUFFICIENT, AS A RESULT TO THE REAR LIFTGATE HINGE FAILING TO SECURE THE WINDOW GLASS PROPERLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Power train, Electrical system, Visibility, Structure, Vehicle speed control, Feb 20, 2012
MULTIPLE ISSUES WITH MY 2003 FORD EXPLORER WHICH INCLUDE THE ELECTRONIC MOTHER BOARD HAVING BEEN REPLACED TWICE (UNDER WARRANTY), CRACKED LIFTGAGE (NOT UNDER WARRANTY COST $300), TRANSMISSION REBUILD APPROX 90,000 ($3000), DOME LIGHTS DO NOT TURN OFF, DOOR AJAR LIGHTS, ELECTRIC REAR WINDOWS DO NOT OPEN, O/D LIGHT FLASHES AND NOW THE FINAL PROBLEM AFTER HAVING REPLACED MY TRANSMISSION IN JULY 2011 IS A DRIVE TRAIN OR DRIVE LINE ISSUE. AT APPROXIMATELY 45 MPH AFTER DROPPING FROM A HIGHER SPEED, A THUMPING HAPPENS. DIAGNOSIS FOR THIS ISSUE HAS BEEN 3 DAYS STILL WITH NO FINAL DETERMINATION. *TR
Visibility, Apr 19, 2011
BLEND DOOR ACTUATOR NOT WORKING. NOT ABLE TO DEFROST WINDOWS EASILY.
Visibility, Feb 8, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACTED STATED THAT THE REAR WINDOW PANEL WAS FRACTURED NEAR THE BOTTOM. THE CONTACT WAS CONCERNED THAT THE WINDOW WOULD FRACTURE FROM THE VEHICLE AND BREAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO A RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Visibility, Dec 30, 2010
THE FRONT WINDSHIELD ON MY 2003 FORD EXPLORER REACHES EXCESSIVE TEMPERATURES. IN MILD WEATHER ON A SUNNY DAY THE INTERIOR OF THE WINDSHIELD CAN BECOME SO HOT IT CAN EASILY MELT ITEMS PLACED AGAINST IT. ADDITIONALLY, IT APPEARS THIS IS THE ORIGINAL WINDSHIELD FROM THE MANUFACTURER. *TR
Visibility, Dec 17, 2010
WHILE PULLING OUT OF A PARKING LOT AT A SLOW SPEED THE BACK WINDOW ON MY FORD EXPLORER SPORT SHATTERED. THE GLASS WAS COMPLETELY GONE AND NUMEROUS PIECES ENDED UP INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS ABSOLUTELY NO OBJECT FROM THE OUTSIDE THAT WOULD HAVE CAUSED THIS INCIDENT. THE LIFT GATE HAD NOT BEEN OPENED PRIOR TO THIS EVENT. I BELIEVE IT WAS CAUSED BY THE HINGES AND THE MANNER IN WHICH THEY WERE DESIGNED TO ATTACH TO THE GLASS THAT TRIGGERED THIS EXPLOSION OF THE REAR WINDOW.
Visibility, Dec 1, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH THE HEATER STOPPED WORKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE TEMPERATURE BLEND DOOR NEEDED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.
Visibility, Nov 22, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER FUNCTIONED BUT THE HEAT DID NOT. THE CONTACT REPLACED THE THERMOSTAT AND STATED THAT THERE WERE NO LEAKS IN THE HEATING COIL. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REACTOR COULD HAVE BEEN THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 133,700.
Visibility, Structure, Oct 7, 2010
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK IN THE PANEL ATTACHED TO THE GLASS OF THE REAR LIFTGAGE. THE CRACK WAS SMALL AT FIRST BUT BECAME LARGER OVER TIME. THE VEHICLE HAD NOT BEEN TAKEN TO BE INSPECTED FOR THE PROBLEM. ALSO, THE HEATED STOPPED BLOWING HEAT AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BLEND DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 46,000.
Visibility, Jan 25, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED THE REAR WINDOW WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT DOES NOT SHATTER ON ITS OWN. THE MANUFACTURE ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE WILL BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.
Visibility, Jan 21, 2010
TEMPERATURE BLEND DOOR STARTS MAKING A CLICKING NOISE AND THEN THE HEATER STARTS PUTTING OUT COLD AIR. THE FRONT WINDOW DOESN'T DEFROST. NO HEAT IN THE FRONT OF THE VEHICLE WHEN TEMPERATURES OUTSIDE CAN REACH 0 DEGREES. THE AVERAGE COST TO REPAIR THE PART IS $734. *TR
Visibility, Nov 12, 2009
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE REAR WINDSHIELD HAS DEVELOPED CRACKS, WHICH SUBSEQUENTLY CAUSED THE WINDSHIELD WIPERS TO FAIL. SHE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THEY DID NOT PERFORM AN INSPECTION. THE MANUFACTURER ADVISED HER TO REPAIR THE VEHICLE, AND IF HER MODEL TYPE WAS RECALLED, SHE COULD INQUIRE ABOUT REIMBURSEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Visibility, Sep 28, 2009
I WAS DRIVING MY 2003 FORD EXPLORER AT 70 MPH IN THE FAST LANE OF THE FREEWAY AND DECIDED TO PULL THE DRIVER'S SIDE VISOR DOWN TO CUT DOWN ON THE SUN'S GLARE. ALL OF A SUDDEN, THE PLASTIC MOUNT THAT HOLDS THE VISOR METAL STEM IN PLACE SHATTERED AND THE VISOR CAME LOOSE DANGLING IN FRONT OF MY FACE BY AN ELECTRICAL CABLE. THE VISOR WAS SEVERELY OBSTRUCTING MY VISION SO I HAD TO QUICKLY GRAB THE IT AND HOLD IT OUT OF THE WAY WITH MY LEFT HAND WHILE STEERING WITH MY RIGHT TO NEGOTIATE ACROSS 4 LANES OF FREEWAY TRAFFIC UNTIL I COULD STOP THE VEHICLE ON THE FREEWAY SHOULDER. THE ELECTRICAL CABLE DOES NOT HAVE A CONNECTOR SO IT IS NOT POSSIBLE TO DISCONNECT IT FROM THE VEHICLE. AS A RESULT, I HAD TO DRIVE THE NEXT 20 MILES USING MY LEFT HAD TO HOLD THE VISOR UP WITH MY LEFT HAND WHILE DRIVING WITH MY RIGHT UNTIL I COULD REACH HOME. *TR
Visibility, Structure, Apr 22, 2009
TL*THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, AN EXCESSIVELY LOUD RATTLE AND WIND NOISE WAS COMING FROM THE INTERIOR REAR OF THE VEHICLE. THE DRIVER INSPECTED THE VEHICLE AND OBSERVED THAT THE LIFTGATE HINGE FAILED AND THE BOLTS LOOSENED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS DUE TO THE LIFTGATE HINGE WHICH WAS A COMMON PROBLEM WITH THIS VEHICLE. NHTSA CAMPAIGN ID NUMBER; 04V442000 (STRUCTURE:BODYHATCHBACK/LIFTGATE;HINGE AND ATTACHMENTS) IS A IDENTICAL TO THE FAILURE; HOWEVER, THE VEHICLE WAS EXCLUDED FROM THE RECALL SINCE IT ONLY APPLIED TO FOUR DOOR VEHICLES. THE VEHICLE WAS TEMPORARILY REPAIRED AND RESUMED OPERATION WITH CAUTION. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 05/18/09. *LJ THE REAR DEFROSTER WAS INOPERATIVE. UPDATED 05/20/09.*JB
Visibility, Feb 2, 2009
3 LARGE CRACKS IN PLASTIC TRIM BELOW GLASS ON REAR LIFT GATE "APPEARED" AFTER A COLD/ICY DAY. *TR
Visibility, Oct 19, 2008
WHILE OUT OF TOWN, VACATIONING AND TOURING FOR FALL COLORS, I LOST ALL POWER TO THE CLIMATE CONTROL SYSTEM AFTER A SHORT COFFEE STOP. WHEN I STARTED MY EXPLORER I NOTICE I HAD NO HEAT, FANS, DEFROSTER OR POWER TO THE CLIMATE CONTROL SYSTEM. THINKING I HAD BLOWN A FUSE, I OPENED THE OWNERS MANUAL AND CHECKED THE FUSE DIAGRAM PAGES FOR THE SYSTEM THAT WAS NOT WORKING. I CHECKED ALL THE FUSES INDICATED BUT, I FOUND NONE OF THEM HAD BLOWN. AFTER DETOURING AND HEADING FOR THE LOCAL SMALL TOWN, I PURCHASED AN EMERGENCY FUSE REPLACEMENT AND TESTER KIT AS IT WAS NOW GETTING DARK, TRYING TO CONTINUE RE-CHECKING ANY FUSES (WHILE IN THE CONFINED AND MOST AWKWARD PLACE TO INSTALL A FUSE CONTROL PANEL UNDER THE DASH BOARD ON THE DRIVERS SIDE) WAS GOING TO HAVE TO WAIT TILL DAYLIGHT. ON MY RETURN TO MY CAMPSITE I CHANGE THE HEAD LIGHTING FROM AUTO TO MANUAL AND PULLED OUT ON THE KNOB TO TURN ON THE FOG LIGHT SYSTEM. AS I DID THIS ALL POWER TO MY CLIMATE CONTROL SYSTEM RETURNED AND WAS WORKING NORMAL AGAIN. THIS COULD HAVE BEEN A REAL PROBLEM AS THE NEXT MORNING I WOKE UP TO FROST AND 0` TEMPERATURE AND OVERCAST FOR THE DAY. *TR
Visibility, Sep 26, 2008
2003 FORD EXPLORER - 65K MILES - BLEND DOOR ACTUATOR 7.6HP FAILED CAUSING A/C TO REMAIN IN ON POSITION WITH NO HEAT OR DEFROSTER. *TR
Visibility, Aug 29, 2008
MY BACK REAR WINDOW EXPLODED WHILE I WAS AT WORK. IT HAPPEN AT 400AM SO IT WAS NOT HOT. *TR
Visibility, Aug 26, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHEN THE CONTACT ATTEMPTED TO OPEN THE REAR WINDOW, IT COMPLETELY SHATTERED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 68,843.
Visibility, Jul 4, 2008
I HAVE A FORD EXPLORER AND THE BACK GLASS FELL AND IT HANGING OFF. WHY BEFORE I BOUGHT THE CAR LAST YEAR THE PROBLEM WASN'T FIXED. *TR
Visibility, Structure, Jun 24, 2008
MY BACK WINDSHIELD EXPLODED LAST THURSDAY WHILE PARKED IN MY DRIVEWAY. NOT ONLY DID THE GLASS EXPLODE, BUT THE FIBERGLASS UNDERNEATH THE GLASS WAS PULLED AWAY FROM THE BACKEND OF THE TRUCK IN A BOWING POSITION. I HAD THE BACK HINGE REPLACED AFTER THE RECALL, IT'S BEEN LESS THAN 12 MONTHS AND THE FORD DEALERSHIP IN NASHUA WILL DO NOTHING FOR ME, STATING THAT THEY HAVE NEVER SEEN ANYTHING LIKE THAT BEFORE AND THERE ARE NO OTHER COMPLAINTS. WHEN I ASKED TO SPEAK TO THE AREA FACTORY REP, THEY INFORMED ME THAT THEY DIDN'T HAVE ONE. I ASKED TO SPEAK TO THE MANAGER, WHO PRETTY MUCH SAID, HERE'S YOUR HAT, WHAT'S YOUR HURRY, OUT YOU GO...HE THEN FLAGGED ME AS BEING AN "IRATE" CUSTOMER. I AM A MOTHER OF 4 YOUNG CHILDREN, GOD FORBID THEY HAD BEEN IN THE CAR WHEN THAT HAD HAPPENED. FORD SHOULD BE ASHAMED OF THEMSELVES..FORD-BUILT STRONG MY LEG! ANYONE INTERESTED IN FILING A CLASS ACTION LAWSUIT IN THE STATE OF NH, PLEASE LET ME KNOW, I AM GOING TO CONTACT MY LAWYER TODAY. *TR
Visibility, Structure, Vehicle speed control, Jun 3, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE CRUISE CONTROL WIRING FAILED. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL, BUT HIS VIN WAS NOT INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 11,550 AND FAILURE MILEAGE WAS 11,330. UPDATED 06/25/08. *LJ THE CONSUMER STATED AFTER THE DEALER FIXED THE RECALLED REAR HATCH PROBELM, THE CARGO HATCH FLEW OPEN WHILE DRIVING DOWN THE HIGHWAY. A