2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: wheels
61 reports, newest first. Show all
Wheels, Oct 19, 2010
BOTH FRONT WHEEL BEARINGS. *TR
Wheels, Oct 13, 2010
WHEEL BEARING FAILURE. *TR
Wheels, Sep 26, 2010
ABS LIGHT ON,SECOND WHEEL BEARING NEEDS REPLACED. *TR
Wheels, Sep 24, 2010
2003 FORD EXPLORER, FRONT AND REAR WHEEL BEARINGS FAIL. I HAVE HAD THEM REPLACED ONCE, AND NOW THEY ARE GOING OUT AGAIN. AFTER INVESTIGATION, THIS IS A RECURRING PROBLEM WITH THIS YEAR. SOMETHING ABOUT POOR DESIGN. CONTACTED MY LOCAL DEAL AND HE SAID FORD KNOWS ABOUT THIS, BUT ON SUCH AN "OLD" VEHICLE, FORD ISN'T GOING TO TAKE ANY ACTION. *TR
Service brakes, Hydraulic, Electrical system, Wheels, Sep 20, 2010
93,000 MILES AND ABS LIGHT AND LOUD GRINDING NOISE (IN ADDITION TO APPLIQUE CRACK IN REAR). NEED TO REPLACE BOTH REAR HUB BEARINGS, BRAKE PAD ROTORS, AND PARKING BRAKE SHOES. SEARCH THE WEB ON THESE PROBLEMS, AND OVER 3 HUNDRED COMPLAINTS SEEN ON JUST ONE SITE FOR 2003 EXPLORERS ALONE. *TR
Wheels, Sep 19, 2010
2003 FORD EXPLORER RIMS ARE CORRODING CHROME IS PEELING OFF COULD CAUSE RIM TO BECOME WEAK OR BREAK PEELING CHROME IS SHARP AND COULD CAUSE SEVERE CUTS TO HAND WHEN CLEANING OR HANDLING WHEELS OFF CAR. *TR
Wheels, Sep 2, 2010
WHEEL BEARING NEEDS REPLACEMENT. NORMAL DRIVING CONDITIONS. AT ONLY 52,000 MILES THE TRUCK STARTED MAKING A HUMMING SOUND. HAD IT CHECKED OUT AND THE FRONT WHEEL BEARING NEEDS TO BE REPLACED. $500! *TR
Wheels, Aug 18, 2010, crash
WHEEL BEARING AND HUB ASSEMBLY FAILURE. *TR
Power train, Wheels, Aug 11, 2010
OVERDRIVE LIGHT IS BLINKING AND TRANSMISSION IS SHIFTING HARD AND SOMETIMES NOT AT ALL. THE CAR HAS 90,000 MILES ON IT. NOTHING HAS EVER BEEN TOED. IT IS A DAILY COMMUTE CAR I HAVE OWNED SINCE BRAND NEW. THERE IS NO WAY I SHOULD ALREADY NEED A NEW TRANSMISSION. ALSO THE WHEEL BEARINGS HAVE GONE ON BOTH SIDES OF THE FRONT OF MY CAR. THIS HAS HAPPENED TO COUNTLESS OTHER PEOPLE WITH THIS YEAR (2003) EXPLORER. I HAVE RESEARCHED BOTH AND THIS IS A COMMON OCCURRENCE WITH THIS CAR. AND BOTH ARE EXTREMELY HAZARDOUS FOR SAFETY REASONS. I BELIEVE THIS IS A HUGE DEFECT FROM FORD AND NEEDS TO BE INVESTIGATED. *TR
Wheels, Jul 12, 2010
2003 FORD EXPLORER EXT WITH LESS THAN 85,000 MILES. AFTER HAVING MY ABS (ANTILOCK BRAKES) LIGHTS COME ON SEVERAL TIMES, I HAD THE ABS MODULE COMPLETELY REPLACED. THE LIGHT CONTINUED TO COME ON AFTERWARDS, SO I HAD SEARS COMPLETE A FRONT END INSPECTION. FOUND OUT THAT THE VEHICLE NEEDS BOTH FRONT END WHEEL BEARING HUB ASSEMBLIES REPLACED. THIS IS APPARENTLY AFFECTING THE TIRES AND THE BRAKES AS WELL. HAD I NOT FOUND OUT WHEN I DID, THE BEARING COULD HAVE WENT OUT COMPLETELY, AND CAUSED A CRASH AND POSSIBLE INJURIES AND DEATH. THIS VEHICLE DOES NOT HAVE ALOT OF MILAGE ON IT AND SHOULD NOT NEED BEARINGS THIS QUICKLY. I AM NOT THE ONLY PERSON WITH THIS COMPLAINT... AFTER ALOT OF RESEARCH, I HAVE FOUND ALOT OF PPL WITH THIS PROBLEM. VIEW THIS WEBSITE FOR MORE INFO.. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2003/WHEELS_HUBS/FRONT_WHEEL_BEARING_FAILURE.SHTML. *TR
Tires, Wheels, Jun 13, 2010
MY CAR IS A 2003 FORD EXPLORER WITH ALUMINUM WHEELS. OVERALL THE CAR IS IN GREAT CONDITION. WHEN WASHING THE CAR THERE IS SOME CHROME PEELING FROM THE WHEEL AT THE HUB EXTENDING OUT TO THE LUG NUTS. I REMOVED THE WHEEL AFTER SOME EFFORT DUE TO THE CORROSION OF THE ALUMINUM. I CLEANED HE CORROSION FROM THE ALUMINUM AT THE HUB AND FOUND INTERNAL PITTING BETWEEN 1/8" AND 1/4" DEEP WHEN PROBING. I AM A ARCHITECT WITH A ENGINEERING BACKGROUND AND IN MY OPINION THE LOSS OF ALUMINUM STRUCTURE IS SIGNIFICANT AND THE WHEEL NO LONGER SAFE. THE OTHER WHEELS HAVE SOME CHROME PEELING AS WELL AND WILL ALSO NEED TO BE REPLACED ALTHOUGH I HAVE NOT LOOKED AT THE DEPTH OF THE PITTING OR REMOVED THE WHEELS. AS FORD HAS THE EXPLORER HAS HAD ISSUES WITH WHEEL FAILURE IN THE PAST AND THIS IS A ISSUE THAT WAS NOT OBSERVABLE WHEN I CHANGED THE BRAKES ABOUT A YEAR AGO TO VERY SIGNIFICANT NOW IT MAY BE WORTH LOOKING INTO. I HAVE A PHOTO OF THE ALUMINUM IF YOU LIKE AND WILL RETAIN THE RIM WHEN I GET A NEW ONE. THE OTHER THREE WHEELS HAVE NOT BEEN REMOVED IF YOU WISH TO SEE THESE IN THE NEAR FUTURE UNDISTURBED PRIOR TO REPLACEMENT. THE THREADED PORTION OF THE AXLE IS CORRODED WITH NO THREADS VISIBLE AND 10% OF THE DIAMETER LOST. THE CENTER OF THE WHEEL BEHIND THE PLASTIC CAP WAS 20% FILLED WITH CORROSION RESIDUE WHEN I REMOVED IT. THE OTHER SIDE HAS NOT BEEN OPENED UP YET. I HAVE HAD OTHER CARS OVER THE YEARS INCLUDING FORDS AND NEVER HAVE SEEN AN ISSUE LIKE THIS. *TR
Suspension, Wheels, Apr 22, 2010
THE FRONT BEARINGS ON MY 2003 FORD EXPLORER HAVE GONE OUT IN THE PAST TWO WEEKS. THE VEHICLE HAS 75,000 MILES ON IT. THE CAR STOPPED STEERING AND I HAD A VERY DIFFICULT TIME DRIVING IT TO THE NEAREST REPAIR STATION. HAD I BEEN ON THE HIGHWAY IT WOULD HAVE BEEN A DISASTER. THE RIGHT FRONT BEARING WENT AT THE BEGINNING OF THE MONTH AND THE LEFT AT THE END OF THE MONTH. THE MECHANICS THAT WORKED ON THE VEHICLE STATED THAT THEY SEE MANY OF THESE. ADDITIONALLY WE HAD TO REPLACE THE REAR STRUT ASSEMBLY SINCE THE SPRING ACTUALLY SNAPPED. THIS TOO WAS FAMILIAR TO THE MECHANIC. WHEN RESEARCHING THIS ISSUE I HAVE FOUND THAT MANY OWNERS HAVE THE SAME PROBLEMS. THE MECHANICS I HAVE SPOKEN TO STATED THAT WHEEL BEARINGS SHOULD NOT GO THAT SOON AND THAT THIS IS A HAZARD THAT SHOULD BE FIXED. *TR
Wheels, Apr 10, 2010
WHEEL BEARING/HUB FAILURE. *TR
Wheels, Mar 23, 2010
WHILE DRIVING AT 20-30 MPH WHILE MAKING A LEFT TURN, AND AFTER HEARING A NOISE THAT SOUNDED LIKE A BLOW-OUT, THE RIGHT REAR PASSENGER TIRE WAS THROWN FROM THE VEHICLE, AFTER REVIEW OF THE VEHICLE, THE LUG BOLTS WERE ALL SEVERED FROM THE VEHICLE. NO DAMAGE TO THE RIM OR THE TIRE EXISTED
Service brakes, Hydraulic, Wheels, Mar 9, 2010
THE VEHICLE IS A 2003 FORD EXPLORER. HAS 142,000 MILES. HAD TIRE ROTATION AT 137,000 MILES IN JAN 2010. ON 3/6, WE DROVE 120 MI FROM HOME TO BALTIMORE, PARKED IN PARKING LOT FOR 6 HOURS. DROVE 50 MI TO TYSON'S CORNER VA, PARKED IN HOTEL PARKING LOT. ON 3/7, WE DROVE 15MI TO DAUGHTER'S HOME IN ARLINGTON. LEFT CAR THERE FOR 7 HOURS. DROVE BACK HOME ALONG ROUTES 66, 495 AND THEN 95. WENT ABOUT 60 MI WHEN I NOTICED THE STEERING WHEEL WAS SHAKING A BIT. KEPT DRIVING FOR MAYBE 5 MI BEFORE I HEARD A NOISE FROM THE FRONT END NEAR THE WHEELS. DECIDED TO PULL OFF THE HIGHWAY AND GET TO A SERVICE STATION TO CHECK TIRE PRESSURE. CHECKED TIRE PRESSURE AND BEGAN TO BACK OUT WHEN THE RIGHT FRONT WHEEL FELL OFF. THERE WAS ONLY 1 LUG STUD REMAINING THAT WAS BROKEN OFF ABOUT 1/2 " ABOVE THE BRAKE DRUM. THE OTHER 4 LUG STUDS WERE MISSING, AND SEEMED TO BE SHEERED OFF ABOUT 1/2" BELOW THE DRUM. THANKFULLY, THE WHEEL DID NOT FALL OFF ON ROUTE 95, ELSE WE AND, MOST LIKELY OTHERS, WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I HAD THE CAR TOWED TO MY BODY SHOP, ALSO THE DEALERSHIP THAT I BOUGHT THE CAR FROM AND HAD THE TIRE ROTATION DONE. LOOKING AT SOME FORUMS, IT SEEMS LIKE THIS IS NOT THE FIRST/ONLY TIME THAT A FORD EXPLORER HAS LOST A TIRE BY BROKEN LUG STUDS DISAPPEARING. I WILL GET THE VEHICLE REPAIRED AND THEN WILL SELL THE VEHICLE. I WILL ALSO HAVE THE OTHER LUG POSTS INSPECTED, BUT WHO KNOWS IF ANYONE WILL SEE ANYTHING. I BELIEVE THAT THIS ISSUE WARRANTS FURTHER INVESTIGATION, IF NONE HAVE ALREADY BEEN DONE. THANK YOU. *TR
Wheels, Jan 30, 2010
I OWN A 2003 FORD EXPLORER XLS WITH ONLY 74500 MILES ON IT AND BOTH FRONT WHEEL BEARING ASSEMBLY HAVE GONE BAD. I KNOW THAT THESE WILL FALL OFF WHILE DRIVING CAUSING SERIOUS INJURIES. *TR
Wheels, Nov 30, 2009
RIGHT FRONT WHEEL BEARING. THERE IS ONLY 68,000 MILES ON MY 2003 FORD EXPLORER AND THE WHEEL BEARING HAS TO BE REPLACED. AFTER DOING SOME INVESTIGATION, I FOUND THAT THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT BAD WHEEL BEARINGS FOR THE EXPLORER. SHOULDN'T THIS BE A RECALLED SINCE IT IS A SAFETY HAZARD???? *TR
Wheels, Aug 19, 2009, crash
PURCHASED THE VEHICLE FROM CARMAX ON 9-19-07 IT HAS BEEN TOWED IN AT LEAST 5 TIMES AND HAS BEEN IN FOR SERVICE FOR THE SAME ISSUES OVER AND OVER AGAIN TRANSMISSION, RADIO/NAV SYSTEM ,SPARK PLUGS BREAKING OFF AND GOING INTO ENGINE , BACK FIRING WHEN STARTING VEHICLE ,STARTER / IGNITION SWITCH,FRONT NOISE AND LOSS OF POWER .ON 11/28/07 IT WAS TOWED IN 2 MONTHS AFTER I PURCHASED IT. THEY STATED ON THE INVOICE BRAKES AND EMERGENCY BRAKES SEVERELY RUSTED, CARMAX HAS SAID THEY PERFORMED TWO INSPECTION ON THIS VEHICLE 1 IN VA. AND 1 IN MD. HOW DID THEY MISS BRAKES ( ON MONDAY, MARCH10TH 2009 HEADING SOUTH BOUND I95. THE SUV ( 2003 FORD EXPLORER) STARTED TO SHAKING VIOLENTLY. AT THIS POINT, I HAD STARTED SLOWING DOWN FROM 65 MPH TO 55 MPH TO GET OFF OF 95. MOMENTS LATER THE TIRE FLEW OFF OF THE FORD EXPLORER, BEFORE I EVEN HAD A CHANCE TO GET OFF. FORTUNATELY, I KEPT CONTROL OF THE SUV AND WAS ABLE TO GET OVER COMING INCHS OF HITTING THE GUARD RAIL AND OTHER CARS AROUND ME. . THE TIRE WENT OF THE ROAD UP THE HILL AND BACK DOWN ONTO 95. THE TIRE WENT ABOUT 2/10 OF A MILE DOWN THE ROAD. FORTUNATELY, THE TIRE DID NOT HIT ANYONE ELSE AND NO ONE HIT THE TIRE. I CAME SLAMMING TO A SCREECHING HALT HARD ON THE FRONT PASSENGER SIDE OF THE CAR ,JAMMING MY LEFT ARM. THE CAR HAS BEEN TOWED TO CARMAX IN WHITE MARSH, MD. THEY HAVE STATED TO ME, VIA VOICE MAIL , THAT THIS IS NOT SUPPOSED TO HAPPEN. THIS WAS DUE TO FAULTY WHEEL STUDS AND WE SHOULD FOLLOW UP WITH FORD . MY WARRANTY WILL NOT COVER ANY OF THE DAMAGE THAT HAS BEEN DONE TO SUV. AFTER DOING RESEARCH ON FORD EXPLORES I HAVE FOUND THAT THEY HAVE HAD THIS PROBLEM WITH FAULTY WHEEL STUD SINCE 1998. YET, I HAVE NOT SEEN ANY RECALLS. WE ARE VERY FORTUNATE THAT MY FAMILY WAS NOT IN THE CAR . I FEEL THAT FORD EXPLORERS NEED TO BEEN INVESTIGATE AS WELL AS RECALLED. THEY ARE VERY UNSAFE AND IT LOOKS LIKE FORD IS COVERING THESE ISSUES UP. *TR
Suspension, Wheels, Jan 20, 2009
I BOUGHT MY 2003 FORD EXPLORER IN SEPT 2007. AFTER DRIVING IT TO AND FROM WORK I NOTICED A LOUD HUMMING SOUND UP FRONT @ 94,000MILES. WHEN I FINALLY HAD IT LOOKED AT 2 MONTHS LATER, I HAD TO REPLACE THE DRIVERS SIDE FRONT SIDE WHEEL BEARING. NOW A FEW MONTHS LATER THE PASSENGER SIDE FRONT BEARING IS HUMMING EVEN WORSE SO I HAD THAT ONE REPLACED. 10,000 MILES LATER THE DRIVERS SIDE HAS STARTED DOING THE SAME THING AGAIN. I DO NOT LIVE ON A DIRT ROAD, THERE IS NO REASON FOR THIS TO HAPPEN IN SUCH A SHORT TIME. I HAVE NEVER HAD TO REPLACE A $400.00 WHEEL BEARING (EACH) IN MY LIFE ON ANY TRUCK OR CAR THAT I HAVE OWNED UNTIL NOW ON A FORD EXPLORE. *TR
Wheels, Oct 25, 2008
CHROME WHEELS ON MY 2003 FORD EXPLORER LIMITED "CENTENNIAL" MODEL ARE CRACKED AND PITTED AT THE CENTER HUB WHERE THEY GET MOUNTED TO THE VEHICLE. I TRIED TO BUY NEW TIRES RECENTLY, BUT THE TIRE DEALER WILL NOT INSTALL NEW TIRES ON THESE WHEELS. THEY SAY THEY ARE A SAFETY HAZARD AND THAT THE WHEELS NEED TO BE REPLACED. THEY SAID THE WHEELS COULD FAIL AND CAUSE LOSS OF CONTROL OF THE VEHICLE. I REPLACED ONE OF THESE WHEELS BACK IN 2006, BUT NOW 2 MORE OF THEM ARE CRACKED. THESE ARE TOP-OF-THE-LINE CHROME WHEELS AND SELL FOR MORE THAN $400 EACH. *TR
Wheels, Sep 19, 2008
ONE OF THE RIMS ON OUR FORD EXPLORER FELL OFF THE CAR AT HIGH SPEED AND, ACCORDING TO FORD, IT CAME WITHIN SECONDS OF FALLING OFF ON A PREVIOUS OCCASION (ALSO AT HIGH SPEED). THESE ARE THE FACTORY RIMS THAT CAME WITH THE CAR WHEN WE BOUGHT IT NEW IN 2003. THE DEALER HAS NOW DETERMINED THAT THE RIMS ARE SO RUSTED THAT WHEN THEY ARE REMOVED FOR SERVICE AND THEN REPLACED WITHOUT HAVING THE RUST REMOVED, THE SURFACE OF THE RIM IS ROUGH AND DOES NOT "MATE" PROPERLY AGAINST THE HUB. EVENTUALLY, THE RUSTED MATERIAL STARTS TO FLAKE OFF, WHICH CAUSES THE RIM TO LOOSEN AGAINST THE HUB AND THE LUGS TO SNAP OFF. THE CAUSE OF THIS PROBLEM WAS NOT IDENTIFIED BY FORD UNTIL AFTER THE MOST RECENT INCIDENT (JULY 4, 2008). THE RIMS HAVE BEEN CAUSING PROBLEMS SINCE SEPTEMBER OF 2005, WHEN THE CAR WAS TWO YEARS OLD AND UNDER THE ORIGINAL WARRANTY (WE ALSO HAD AN EXTENDED WARRANTY THAT EXPIRED A FEW MONTHS AGO). DESPITE HAVING THE CAR SERVICED AT FORD DEALERS AT LEAST 11 TIMES BETWEEN SEPTEMBER OF 2005 AND JULY OF THIS YEAR, NOBODY EVER TOLD US THAT THE RIMS WERE SO DEFECTIVE THAT THEY COULD FALL OFF AT ANY TIME. OUR DEALER HAS OFFERED TO PAY HALF THE COST OF NEW RIMS, BUT WE REFUSE TO PAY A SINGLE CENT. WE HAVE NOT DONE ANYTHING TO CONTRIBUTE TO THIS PROBLEM, WHICH COULD HAVE KILLED OUR FAMILY TWICE. *TR
Power train, Wheels, Mar 3, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 10 MPH, THE CONTACT HEARD A NOISE SIMILAR TO A TIRE BLOWOUT. SHE PULLED THE VEHICLE OFF THE ROAD AND DISCOVERED THAT THE LUG STUDS FOR THE DRIVER AND PASSENGER SIDE REAR WHEELS HAD SHEARED OFF. THE VEHICLE WAS TOWED TO THE DEALER AND THE STUDS WERE REPLACED. THE FAILURE OCCURRED TWICE. THE CONTACT ATTEMPTED TO SHIFT INTO PARK, BUT THE GEAR BECAME STUCK. SHE JIGGLED THE GEAR UNTIL IT WENT INTO PARK. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 60,000.
Wheels, Dec 11, 2007
TRAVELING ON A MAJOR HIGHWAY 65-70MPH, THE RIGHT FRONT WHEEL AND TIRE CAME OFF. ALL 5 STUDS HAD SNAPPED/SHEARED OFF. WENT ON THE INTERNET, TURNS OUT THIS IS NOT AN ISOLATED INCIDENT. PLEASE HELP!!!!! MY DAUGHTER DRIVES THE EXACT VEHICLE SO DO MILLIONS OF OTHER INDIVIDUALS. *TR
Wheels, Nov 30, 2007
ON THE WAY HOME FROM WORK YESTERDAY I NOTICED AN UNUSUAL VIBRATION FROM THE FRONT DRIVER'S SIDE WHEEL OF MY EXPLORER ? ALMOST FELT LIKE A FLAT SPOT ON THE TIRE. ALSO HEARD SOME SQUEAKING /SQUEALING WHICH WAS MUCH WORSE IN TURNS. WHEN I GOT HOME I CHECKED AND FOUND: - ONE WHEEL STUD AND NUT COMPLETELY MISSING - ONE WHEEL STUD LOOSE/BROKEN (TRIED TO TIGHTEN NUT BUT IT KEPT SPINNING FREELY) - ONE LOOSE LUG NUT. THE REMAINING TWO LUG NUTS WERE TIGHT. BY TIGHTENING THE ONE LOOSE NUT IT ALLOWED ME TO DRIVE ON CAR WITHOUT THE VIBRATION ? AT THAT POINT HAD ONLY THREE FUNCTIONAL LUG NUTS. TOOK IT TO THE DEALER TODAY AND THEY CLAIM CORROSION CAUSED THE FAILURE, BUT ONLY ON THAT WHEEL. REPLACEMENT OF THE ENTIRE HUB WAS REQUIRED AS YOU CANNOT REPLACE INDIVIDUAL STUDS. IT WOULD HAVE COST $400, BUT BECAUSE OF MY EXTENDED WARRANTY IT ONLY COST ME THE $50 DEDUCTIBLE. MY FEELING IS I SHOULD NOT HAVE EVEN HAD TO PAY FOR THAT, THIS APPEARS TO ME TO BE A DEFECT OR DESIGN FAILURE. FOUND MANY SIMILAR COMPLAINTS & REPORTS ON MYCARSTATS.COM. *TR
Wheels, Oct 25, 2007
MY HUSBAND HAD JUST PULLED AWAY FROM A STOP SIGN WHEN HE FELT THE VEHICLE CRASH TO THE GROUND AND SAW THE REAR PASSENGER TIRE ROLL INTO SOMEONE'S FRONT YARD. HE EXITED THE CAR TO FIND THE LUGS BROKEN IN HALF. MY THREE YEAR OLD IS VERY UPSET, KEEPS TALKING ABOUT BEING IN AN ACCIDENT. WE ARE UNCERTAIN AS TO THE AMOUNT OF DAMAGE TO THE TRUCK, WE HAVE NOT HEARD BACK FROM THE INSURANCE ADJUSTOR YET. THERE IS BODY DAMAGE THAT IS VISIBLE, WHO KNOWS WHAT THE UNDERSIDE OF THE TRUCK LOOKS LIKE. I DO HAVE IN MY POSSESSION ONE OF THE LUG NUTS, THERE ARE TWO MORE AT THE BODY SHOP. WE COULDN'T FIND THE REMAINING TWO, WHO KNOWS WHEN THEY WERE LOST. THIS IS THE THIRD INCIDENT I HAVE HEARD OF THIS MONTH OF THE SAME EXACT THING HAPPENING (WWW.CARCOMPLAINTS.COM). *JB