2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints
1,313 reports, newest first.
Equipment, Jan 15, 2004
I HAVE HAD MY EXPLORER SINCE MAY 27. IT HAD 11 MILES ON IT WHEN I BOUGHT IT. THE FIRST TIME IT WOULD NOT START IT HAD 300 MILES ON IT. EVENTUALLY I DID GET IT STARTED, BROUGHT IT TO FORD AND THEY COULD NOT FIND A PROBLEM. THE 2ND TIME THE SAME THING HAPPENED I HAD 2300 MILES ON IT. I HAD IT TOWED TO FORD. WHEN IT GOT TO FORD IT STARTED AND THEY COULD NOT FIND A PROBLEM. THIS HAPPENED AGAIN AT 2500 MILES AND 2700 MILES. FORD STILL HAS IT NOW. THEY HAVE HAD IT FOR A WEEK AND STILL DO NOT KNOW WHAT IS WRONG WITH IT. THE PROBLEM OCCURRED ON JUNE 5, JULY 8, JULY 25 AND AUGUST 21. SO FAR ALL WORK HAS BEEN WARRANTY BUT I HAVE BEEN WITHOUT MY VEHICLE 21 DAYS IN THE 3 MONTHS I HAVE OWNED IT.
Engine and engine cooling, Jan 8, 2004
WHILE DRIVING 40-45 MPH AND WITHOUT ANY INDICATION VEHICLE LOST POWER. CONSUMER PULLED VEHICLE OVER AND RESTARTED IT. THEN, RETURNED TO NORMAL DRIVING. *AK
Electrical system, Air bags, Jan 6, 2004
INTERMITTENT PROBLEMS OF GETTING THE 2003 FORD EXPLORER VEHICLE TO START. AFTER AN HOUR OR SO VEHICLE WOULD START UP AS IF THERE WAS NEVER A PROBLEM. THIS INCIDENT HAPPENED MORE THAN 4 TIMES IN THE PAST. *AK
Equipment, Jan 4, 2004
THE REMOTE DOOR AUTO LOCK DOES NOT ALWAYS WORK WHEN REMOTE PUSHED. THIS HAPPENS VERY OFTEN AND WITH BOTH REMOTES. WHEN THIS PROBLEM EXISTS, THE RADIO GETS CRACKLY TOO. BEEN TO FORD IN PLYMOUTH, MN BUT CAN'T FIND PROBLEM. IF I SHOULD NEED TO USE IN AN EMERGENCY, THIS COULD BE A MAJOR PROBLEM. *LA
Engine and engine cooling, Dec 31, 2003
THIS VEHICLE STALLS WHEN IDLING AT A RED LIGHT OR AT STANDSTILL. THIS VEHICLE ALSO DOESN'T ALWAYS START AT FIRST TRY. THERE IS ALSO EITHER A BAD CLUSTER OR LOSE WIRES TO THE DASH CLUSTER.
Vehicle speed control, Dec 31, 2003, crash
ON NUMEROUS OCCASIONS WHILE PARKING WHEN PRESSING BRAKE PEDAL MY FOOT HAS PRESSED DOWN ON THE ACCELERATOR LINKAGE CAUSING THE ENGINE TO RACE AND THE VEHICLE TO CRIP FORWARD. THE HARDER I PRESS THE BRAKE THE MORE THE ENGINE REVS. ON JUN 6TH 2003 MY SON HAD AN ACCIDENT WHERE THE VEHICLE WENT OFF THE ROAD AND TRAVELED APPROX. 700 FEET BEFORE HE WAS ABLE TO STOP THE VEHICLE. HIS ONLY COMMENT WAS HE COULD NOT STOP. I BELIEVE IT WAS BECAUSE HIS FOOT WAS PRESSING ON THE ACCELERATOR LINKAGE. MY SON WEARS A SIZE 12 SHOE AND I WEAR A SIZE 14. THE PEDALS HAV ELESS THAN 4" HORIZONAL SEPERATION.THERE IS LESS THAN 1/2" VERTICAL CLEARANCE BETWEEN BRAKE PEDAL AND ACCELERATOR LINKAGE.
Suspension, Dec 23, 2003
THERE'S A LOUD AND SEVERE VIBRATION WHEN THE TRUCK REACHED SPEEDS BETWEEN 59 - 63 MPH. THE DEALERSHIP, IN ATTEMPTS TO CORRECT THE PROBLEM, HAS REPLACED THE TIRES 3 TIMES, ROTATED THE DRIVE SHAFT SEVERAL TIMES AND NEUTRALIZED THE ENGINE MOTOR MOUNT YET THE PROBLEM STILL EXISTS. *NLM
Engine and engine cooling, Dec 16, 2003
THE TRUCK STALLED WHILE DRIVING. WHEN THE INCIDENT OCCURRED THE TRUCK LOST ALL POWER STEERING AND BRAKES. THE DEALERSHIP RAN A DIAGNOSTIC TEST BUT NO FAILURE CODE WAS FOUND. *JB
Power train, Dec 14, 2003
WHEN DIRVING VEHICLE AT SLOW SPEED AND APPLYING THE BRAKES IT FEELS LIKE SOMEONE HAS REAR ENDED YOU, AS THE VEHICLE LUNGES FORWARD. IT HAS HAPPENED TO ME THREE OR FOUR TIMES AND IS MORE FREQUENT WITH MY WIFE AS IT IS HER VEHICLE. TODAY MY WIFE WAS BACKING UP AND IT FELT LIKE SOMEONE RAN INTO THE FRONT OF HER AS THE VEHICLE LURCHED BACKWARD. SHE SAID IT REALLY BOUNCED HER HEAD. TODAY IS THE FIRST TIME IT HAS HAPPENED IN REVERSE. THIS IS A 2003 FORD EXPLORER, V-8 XLT 2WD. I HAVE SOME TIME OFF LATER THIS MONTH AND WILL BE TAKING VEHICLE TO THE DEALER.*AK
Power train, Dec 4, 2003
MY WIFE AND I BOUGHT A NEW 2003 EDDIE BAUER EXPLORER VIN [XXX] WITH 1 MILE REGISTERED ON IT. WE PURCHASED IT 9/15/03, SINCE DAY ONE THE VEHICLE HAS HAD A WHINE IN THE REAR, A VIBRATION AT 55 MPH. COMPLAINTS TO FORD AS WELL AS TO THE LEN STOLER DEALERSHIP,11275 REISTERSTOWN ROAD, OWINGS MILLS, MD 21117 PHONE 410-356-2635 HAS BROUGHT NOTHING BUT FRUSTRATION. THE VEHICLE CAN'T BE FIXED IS WHAT WE ARE TOLD! BUT AFTER 5 VISITS, IT IS BEING WORKED ON NOW FOR THE VIBRATION 12/04/03, THE WHINE IN THE REAR STILL CANNOT BE FIXED. NOTIFICATIONS FROM FORD TO ITS SERVICE CENTERS: DRIVELINE AXLE CONCERNS FROM FORD MOTOR COMPANY 509000 DEALING WITH PROBLEM 17054 QUOTE: 2002- 2004 EXPLORER 4 DR-REAR AXLE WHINE, SOME 2002-2004- EXPLORER 4DR VEHICLES MAY EXHIBIT AXLE WHINE AT NORMAL OR DURING ACCELERATION. TO SERVICE, PERFORM NORMAL DIAGNOSTICS. IF SPECIFIC ROOT CAUSE IS NOT IDENTIFIED, BE AWARE THAT ENGINEERING IS CURRENTLY INVESTIGATING VIA THE QUICKER SERVICE FIX PROCESS. A SERVICE PROCEDURE WILL BE PUBLISHED AS SOON AS IT BECOMES AVAILABLE, PLEASE CONTINUE TO SUBMIT CONCERN REPORTS FOR ANY VEHICLE WHICH EXHIBITS THIS CONDITION. MONITOR OASIS FOR UPDATES.-THIS IS ONE OF OUR PROBLEMS, DEALERSHIP CANNOT FIX IT AT THIS POINT, SO WE ARE STUCK WITH A WHINING REAR IN NEW VEHICLE. THE SECOND PROBLEM WITH OUR VEHICLE IS TRYING TO BE FIXED, QUOTE: 17107 2002-2004 EXPLORER 4X4 DRIVELINE VIBRATION OR DRONE/BOOM AT HIGHWAY SPEEDS. SOME 2002 -2004 EXPLORER 4X4 VEHICLES MAY EXHIBIT A VIBRATION OR DRONE/BOOM AT 55 - 75 MPH. ELECTRONIC VIBRATION ANALYZER [XXX] READING WILL FALL UNDER 1ST ORDER REAR DRIVESHAFT AT 2700 RMP . IF CONCERN IS TILL PRESENT IN 3RD GEAR AND ISOLATED TO THE DRIVELINE, A PREMIUM BALANCED DRIVESHAFT IS AVAILABLE. INSTALL 3C5Z-4602-AA DRIVESHAFT ASSEMBLY, REFERRING TO WORKSHOP MANUAL SECTION 205-00 FOR PROCEDURE. IF VIBRATION PERSISTS AFTER REPLACING DRIVESHAFT, REINDEX AT PINION FLANGE 90 DEGREES AT A TIME, FOR 360 DEGREES, UNTIL VIBRATION IS MINIMIZED. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Dec 3, 2003
PLASTIC UNDER THE REAR LIFTGATE (REAR HATCH) CRACKED WHEN CLOSING IN COLD WEATHER. THE TWO CRACKS WERE OVER 6 INCHES LONG. THE ENTIRE LIFTGATE WILL NEED TO BE REPLACED. *NLM
Power train, Nov 26, 2003
NEW 2003 FORD EXPLORER 2WD 4.0 6CYL PROB BEGAN AT 500-700 MILES. EXCESSIVE VIBRATION AND WHINING NOISE AT SPEEDS FROM 40-70 MPH. VEHICLE APPEARS TO STRUGGLE WHEN ACCELERATING, AND CRUISING SPEEDS. DEALER UNRESPONSIVE AFTER LEARNING THAT FORD ENGINEERS ACKNOWLEDGE PROBLEM AND HAVE NO CURRENT FIX. DEALER UNWILLING TO EXPLORE A REPLACEMENT VEHICLE, OR REFUND. FORD FEILD SERVICES ENGINEER ADMITTED TO ME THAT APPROXIMATELY 50% OF NEW EXPLORERS HAVE THIS FAULTY "RING & PINION GEAR" AND THAT VENDORS ARE WORKING TO CERTIFY REPLACEMENT PARTS.
Engine and engine cooling, Nov 26, 2003
VEHICLE WAS RETURNED TO DEALER FOR BAD IDLE AND SHUT-OFF CONDITION AFTER PLACING VEHICLE IN REVERSE OR DRIVE, DEALER RESPONDED THAT THE VEHICLE COMES FROM THE FACTORY WITH A LESS THAN DESIRABLE IDLE AND THAT THERE IS NO FIX FOR. I BELIEVE THAT THIS SHOULD HAVE BEEN DIVULGED. AS I WOULD NOT HAVE BOUGHT THIS VEHICLE WITH SUCH A PROBLEM. *LA
Structure, Nov 18, 2003, crash
VEHICLE WAS INVOLVED IN A ACCIDENT AND THE FRAME CRACKED. DEALER NOTIFIED.*AK
Steering, Nov 7, 2003
RACK-PINION STEERING GEAR LEAKS FLUID. *LA
Engine and engine cooling, Nov 5, 2003
WHILE DRIVING APPROXIMATELY AT 55 MPH THE VEHICLE STALLED. THIS WAS AN INTERMITTENT PROBLEM. IT HAD BECOME HARD TO START THE VEHICLE WHEN THIS OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BEFORE BUT THE MECHANIC COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK THE DEALER ADVISED THE CONSUMER TO CHANGE THE FUEL FROM UNLEADED TO PREMIUM AND PLACE A GAS TREATMENT IN IT AND THE PROBLEM WOULD NOT PERSIST BUT THE PROBLEM CONTINUED. THE CONSUMER WAS THEN TOLD THAT THE TRANSCEIVER CIRCUIT WAS THE PROBLEM BUT AGAIN THE PROBLEM RETURNED. *SCC *JB
Engine and engine cooling, Oct 30, 2003
INTERMITTENTLY WHILE DRIVING VEHICLE STALLED. SOMETIMES THIS OCCURRED MORE FREQUENTLY IN WET WEATHER. DRIVER WOULD LET VEHICLE SIT FOR TEN MINUTES THEN IT WOULD RESTART. *AK
Fuel system, Gasoline, Oct 20, 2003
DAMAGE TO GAS TANK. AFTER LEAVING MY 2003 FORD EXPLORER OVERNIGHT WITH A LOCAL DEALERSHIP TO DUPLICATE A STALLING PROBLEM, THE VEHICLE WAS FOUND FOR HAVE A DAMAGED GAS TANK. IT WASN'T FULLY IDENTIFIED UNTIL A CROSS-COUNTRY TRIP FROM DALLAS, TEXAS TO MILWAUKEE, WISCONSIN. THE GAS TANK WAS REPLACED IN MILWAUKEE. *LA
Power train, Oct 18, 2003
EXCESSIVE WHINING NOISE COMING FROM THE REAR DIFFERENTIAL/DRIVE AXLES/DRIVESHAFT AREA OF THE VEHICLE AT SPEEDS BETWEEN 50 AND 60 M.P.H. *LA
Power train, Oct 17, 2003
I BOUGHT A 2003 FORD EXPLORER 4WD, V8 - SEPT. 22, 2003. ABOUT 3.5 WEEKS LATER IT BEGAN TO SHAKE AND MADE A LOUD NOISE. I HAVEN'T GOTTEN 1100 MILE ON IT BEFORE IT BEGAN ITS DOWNWARD SPIRAL. I TOOK IT INTO BE REPAIRED ON 10/13/03 REGARDING THE WHINING BUT I FORGOT TO MENTION THE VIBRATION-- IT ONLY HAPPEN ON 2 OCCASION THUS FAR. BUT THE WHINING IS CONSTANT - AROUND 50 MILE AND ABOVE. I WAS BY THE SERVICE PERSON THE ENGINEERS ARE WORKING ON IT AND I AM TO WAIT UNTIL THEY FIND A CURE FOR IT. I AM NOT TRUSTING THEM WITH MY SAFETY, I WAS TOLD IT WAS IN THE DRIVELINE/AXLE /DRIVESHAFT- THE NAME CHANGES BUT STILL THE SAME EXPLANATION - NO FIX AS OF YET. COULD BE LONG-TERM OR NOT AT ALL. I WANT THIS VEHICLE REPLACE - ASAP. *LA
Structure, Oct 16, 2003
WE BOUGHT A FORD EXPLORER XLT LATE SATURDAY NIGHT OCTOBER 11TH. THAT LATE NIGHT AFTER BRINGING THE XLT EXPLORER HOME WE PRESSED THE BLUE LIFTGATE BUTTON FOR LIFTGATE. THE GLASS WENT UP BY ITSELF AND THE SHOCK ROD DISCONNECTED FROM THE BALL BEARING SLAMMING BACK DOWN. LUCKILY NO ONE WAS INJURED BUT THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED BECAUSE SOME COULD SERIOUSLY GET HURT INCLUDING CHILDREN WHEN THE WEIGHT OF THAT GLASS COMES DOWN. I CONTACTED FORD AND HAVE ONLY RECEIVED A MERRY GO ROUND AND NO SUITABLE ANSWERS. I HAD TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND HAVE GOTTEN IT CHECKED OUT... WITH NO SUITABLE ANSWERS EXCEPT IT WAS FACTORY RELATED. PLEASE INVESTIGATE. WE DO NOT THIS TO HAPPEN TO ANYONE ELSE OR SOMEONE FROM GETTING SERIOUSLY HURT. PLEASE INVESTIGATE AND FORWARD TO ALL OTHER REGULATORY AND SAFETY AGENCIES FEDERAL/ STATE/LOCAL SO A THOROUGH INVESTIGATION IS DONE. *LA FACTORY MIS-INSTALLATION OF STRUTS CAUSING LIFT CYLINDER DETACHMENT AT FIRST USE.PCO
Steering, Oct 15, 2003
THE VEHICLE PROJECTS A SIGNIFICANT WHINING NOISE FROM THE REAR END AND A VIBRATION FORWARD THROUGH THE STEERING COLUMN. THE VEHICLE IS UNSAFE TO DRIVE AND THE DEALERSHIP WILL NOT OFFER US AN ALTERNATIVE VEHICLE TO USE. WE HAVE BEEN INFORMED THAT THE MANUFACTURER WILL NEED AT LEAST 3 MONTHS TO FIGURE OUT A SOLUTION. *LA
Service brakes, Hydraulic, Power train, Seats, Oct 8, 2003
PROBLEMS WITH BRAKES, TRANSMISSION AND SEAT RECLINER HANDLE.*MR DEALER WAS NOTIFIED. *CB
Power train, Oct 8, 2003
HAD TO REPLACE REAR AXLE SEALS ON 2003 EXPLORER WITH 500 ON NEW VEHICLE. *LA
Power train, Oct 7, 2003
WHILE DRIVING BETWEEN 35 MPH AND UP CONSUMER HEARD LOUD NOISE COMING FROM UNDER THE VEHICLE. DEALER STATED THE NEED TO REPLACE THE DIFFERENTIAL. *AK