2017 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,700 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Explorer model years with reports.
Of the 2017 reports, 34 involved a crash and 11 involved a fire. 51 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Suspension, rearFeb 20, 2026
Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Campaign 26V101000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
SeatsSep 11, 2019
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Campaign 19V651000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SteeringAug 28, 2017
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Campaign 17V530000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerMay 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Campaign 17V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerDec 22, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Campaign 16V925000 on NHTSA.gov
Representative owner complaints
1,700 reports, newest first.
Visibility/wiper, Mar 10, 2019
TOOK MY 2017 FORD EXPLORER IN TO AUTO DEALER FOR SERVICE (UNDER 11,000 MILES) AND HAD OIL CHANGE AND WINDSHIELD WIPER CHANGED FOR A TRIP I WAS TAKING. I TURNED THE REAR WINDSHIELD WIPER ON DUE TO THE RAIN AND THE BLADE FLEW OFF , PERMANELTY SCRATCHING MY REAR WINDOW. DEALER STATED IT WAS NOT THIER FAULT SO MUST BE AN ISSUE WITH THE WIPER BLADE.
Structure, Mar 3, 2019
ROOF RAIL COVERS HAVE REPEATEDLY BLOWN OFF THE VEHICLE WHILE DRIVING. THEY HAVE BEEN REPLACED BY FORD UNDER THE 3 YEAR/36K WARRANTY 3 TIMES ON MY VEHICLE, AND HAVE BLOWN OFF ON BOTH SIDES. THEY ARE ABOUT 5 FEET LONG PIECES OF PLASTIC, AND CERTAINLY PRESENT A HAZARD TO CARS ON THE HIGHWAY BEHIND ME WHEN THEY BLOW OFF. THE DESIGN APPEARS VERY POOR, AS THEY ARE SNAPPED INTO PLACE.
Power train, Service brakes, Engine, Feb 24, 2019
WHEN GEAR IS ENGAGED IN 'D' WITH ENGINE ON, VEHICLE MOVES WITHOUT FOOT ON THROTTLE. WHEN BRAKE IS APPLIED TO STOP IT, THERE COMES A LOUD VIBRATION FROM THE ENGINE WHICH BECOMES NERVOUS AND TRIES TO DRAG VEHICLE FORWARD UNLESS GEAR IS PUT IN 'N' OR 'P'. IT HAPPENS ANYTIME VEHICLE IS STATIONARY WITH ENGINE RUNNING INCLUDING STOP SIGNS AND TRAFFIC LIGHTS. NO CHECK LIGHT ON DASHBOARD. PHENOMENON OBSERVED IN EARLY FEBRUARY 2019.
Engine, Feb 22, 2019
2017 FORD EXPLORER SPORT. CONSUMER WRITES IN REGARDS TO CARBON MONOXIDE LEAK ISSUE. *LD *TR
Engine, Feb 20, 2019
EXHAUST STILL ENTERING CABIN FOLLOWING FORD CORRECTIVE MEASURES. THIS VEHICLE HAS BEEN SERVICED FOR THIS SEEMINGLY ONGOING ISSUE USING THE CORRECTIVE MEASURES SPECIFIED ON THE MOST RECENT TECHNICAL SERVICE BULLETIN (17NO3); HOWEVER, THE CARCINOGENS AND CARBON MONOXIDE PRODUCED BY THE EXHAUST ARE STILL ENTERING THE CABIN FOLLOWING ACCELERATION. AS WITH OTHER SERIOUS COMPLAINTS INVOLVING THIS VEHICLE, THE ODOR IS A DELAYED RESPONSE TO ACCELERATION, BUT VERY EVIDENT. AS NHTSA IS THE CONSUMER'S AVENUE FOR ASSISTANCE IN PROTECTING THEIR HEALTH AND SAFETY, THIS ONGOING OPEN INVESTIGATION SHOULD RESULT IN CREATING PROVISIONS THAT DEMAND THIS COMPANY TAKE ETHICAL MEASURES IN PREVENTING TOXIC SUBSTANCES FROM ENTERING THEIR VEHICLES. THE OPEN NHTSA INVESTIGATION HAS ALREADY CONCLUDED, "FORD HAS ISSUED MULTIPLE TSBS RELATED TO THE EXHAUST ODOR ISSUE, AND IN SOME CASES REVISED THOSE DOCUMENTS MULTIPLE TIMES...". IF THE MANUFACTURER IS CONTINUOUSLY GENERATING NEW TECHNICAL BULLETINS, BUT COMPLAINTS ARE STILL BEING RAISED WITH MODELS AS OLD AS 2011, THE END RESULT IS THAT THE MANUFACTURER IS NOT TAKING THESE INCIDENCES SERIOUSLY ENOUGH. FORD NEEDS TO BE FORCED INTO CORRECTING A DISASTROUS DESIGN IN THEIR EXHAUST SYSTEM AS THE TECHNICAL SERVICE BULLETINS ARE OBVIOUSLY NOT PRODUCING RESULTS NEEDED TO PROTECT CONSUMERS. PRACTICES SUCH AS REPROGRAMMING THE AIR HANDLING SYSTEM TO ALLOW FOR MORE "FRESH AIR" TO COME INTO THE CABIN WHEN ACCELERATING IS COUNTERINTUITIVE TO PREVENTING EXHAUST FROM ENTERING THE CABIN. MEASURES TO PROTECT CONSUMERS FROM THESE TOXINS SHOULD BE THE ONLY NHTSA CONCLUSION. THE FACT THAT THIS HAS BEEN ONGOING SINCE 2011, WITH NO CORRECTIVE CHANGE IN THE EXHAUST'S DESIGN IS ALSO CLEAR INDICATOR THAT THE MANUFACTURER IS NOT INTERESTED IN TAKING THIS SERIOUSLY. FOR NOW, ROLLING WINDOWS DOWN DURING ACCELERATION IS THE ONLY MEASURE TO PROTECT AGAINST THESE TOXINS.
Visibility, Feb 19, 2019
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 10 MPH, THE REAR WINDOW EXPLODED INWARD WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL OR WARRANTY ON THE REAR WINDOW. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT WINDOW INSTALLER (SAFE LIGHT) AT HIS EXPENSE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
Wheels, Feb 19, 2019
I PURCHASED A 2017 FORD EXPLORER WITH HANKOOK VENTUS S1 NOBLE 2 105H TIRES IN SEPT 2017. I ONLY HAVE 14400 MILES ON THESE TIRES. THEY HAVE ALWAYS BEEN INFLATED CORRECTLY, AND MAINTAINED. TODAY, MY HUSBAND NOTICED THE TIRES ARE SHREDDING. BASICALLY THE RUBBER IS PEELING OFF THE TIRE IN CHUNKS. FORD SAYS THEY DON'T WARRANTY TIRES, AND HANKOOK HAS THEIR HEAD IN THE SAND. SOMEONE IS GOING TO GET HURT! WHAT A SAD DAY!
Wheels, Feb 14, 2019
FORD EXPLORERS, SUCH AS MINE, ARE EQUIPPED FROM THE FACTORY WITH DEFECTIVE AND POTENTIALLY DANGEROUS HANKOOK VENTUS S1 NOBLE 2 TIRES, ACKNOWLEDGED BY THE TIRE MANUFACTURER HANKOOK. THIS TYPE OF TIRE PROVIDED BY FORD AND HANKOOK HAVE KNOWN ISSUES WITH THEIR CONSTRUCTION AND DURABILITY WHICH NOT ONLY IS A SIGNIFICANT CONCERN FOR THE HEALTH, SAFETY, AND WELFARE OF OWNERS SUCH AS MYSELF. MOREOVER, SIGNIFICANT FISCAL CONCERNS BASED UPON REPLACEMENT OF SUCH TIRES DUE TIRES DEVELOPING CRACKS, CRACKS, AND CHIPS IN TIRE SIDEWALL WHICH RESULTS IN RAPID LOSS OF TIRE PRESSURE THAT COULD CAUSE LOSS OF CONTROL OF THE VEHICLE AND INCREASE LIKELY OF AN ACCIDENT AND/OR SIGNIFICANT INJURY OR DEATH. I HAVE PERSONALLY SENT MY VEHICLE TO THE DEALER FOR TIRE REPLACEMENT DUE TO ISSUES WITH AFFECTED TIRE DAMAGE. HANKOOK MUST BE HELD ACCOUNTABLE FOR MANUFACTURING AND SELLING PRODUCTS WITH KNOWN DEFECTS. MY VEHICLE, WHICH I PURCHASED NEW FROM THE DEALER, CURRENTLY HAS 26,000 MILES ON IT AND I HAVE TO REPLACE HANKOOK'S DEFECTIVE TIRES DUE AS A RESULT OF THE TIRES HAVING CHIPS, CRACKS, AND UNUSUAL ACCELERATED TREAD WEAR WHICH WAS NOT THE RESULT OF IMPROPER ALIGNMENT.
Wheels, Feb 14, 2019
THE TIRES ON MY FORD EXPLORER WE'RE COMPLETELY BALD WITH LESS THAN 14,000 MILES ON THEN. I DRIVE SLOW AND AM SAFE MINDED DRIVER. WHEN THE TIRES APPEARED TO BE CUT I TOOK THE EXPLORER BACK TO THE DEALER AND TWO OTHER TIRE DEALERS. ALL SAID THE TIRES WERE DEFECTIVE AND WOULD BECOME DANGEROUS TO DRIVE IN SHORT PERIOD OF TIME. I SEE OTHER COMPLAINTS ABOUT THE SAME TIRES ON THIS SAME VEHICLE ON HERE. FORD DID NOT WANT TO WARRANTY THE TIRES.
Other or unspecified, Feb 11, 2019
THERE IS AN EXHAUST SMELL IN THE CABIN OF THE VEHICLE. IT HAS BEEN MAKING ME SICK, NAUSEA, HEADACHES, AND BURNING EYES. THE EXHAUST IS COMING IN THROUGH THE HEATING AND AIR SYSTEM AND IS MORE NOTICEABLE WHEN ACCELERATING AND WHEN THE AIR CONDITIONER IS ON. THE SMELL IS NOT AS NOTICEABLE WHEN THE HEAT IS ON. THE SMELL IS THE SAME WITH THE AIR CONDITIONER REGARDLESS OF WHETHER THE RECIRCULATE FEATURE IS ENABLED. TURNING OFF THE HEAT / AIR CONDITIONER SEEMS TO ELIMINATE THE PROBLEM. IT IS DEFINITELY COMING INTO THE CABIN FROM THE HEAT AND A/C. I JUST LEARNED THIS IS A COMMON ISSUE WITH THESE VEHICLES AND DISCOVERED ALL THE TALK ON THE INTERNET AND THAT FORD WAS OFFERING A "CUSTOMER SATISFACTION" INSPECTION THAT ENDED ON 12/31/18 WHICH IS NOT ACCEPTABLE SINCE MY VEHICLE HAS ONLY RECENTLY DEVELOPED THIS PROBLEM AND WE HAVE RECEIVED NO NOTIFICATION FROM FORD OF THIS POTENTIAL PROBLEM AND THE INSPECTION / REPAIR.
Other or unspecified, Feb 9, 2019
THE LINES TO THE REAR CABIN HEATING AND COOLING STARTED LEAKING R134, SO THE WHOLE CAR IS LOSING AIR CONDITIONING SINCE IT ALL TIES TOGETHER. THE CAR IS LESS THAN TWO YEARS OLD, AND IS HAVING PROBLEMS LIKE THIS, WHICH SHOULD BE QUITE EMBARRASSING TO AN EXPERIENCED AUTO MAKER LIKE FORD. THIS IS SUPPOSEDLY BECAUSE THE CAR WAS IN COLORADO WHERE ROADS ARE SALTED IN THE WINTER, BUT THE LINES SHOULD BE ALUMINUM, SO THEY SHOULDN'T CORRODE FROM SALT.
Other or unspecified, Feb 8, 2019
GOT THIS VEHICLE BRAND NEW. HAVE SMELLED STRONG EXHAUST SMELL INSIDE THE VEHICLE WHEN DRIVING SINCE I BOUGHT IT AND PROBLEM HAS CONTINUED TO WORSEN.
Electrical system, Feb 6, 2019
AFTER THE 2017 FORD EXPLORER SPORT WAS STARTED, THE INSTRUMENT PANEL WAS BLANK, THE CLIMATE WOULD NOT WORK, THE WIPERS, BLINKERS, WINDOWS, ETC. WOULD NOT OPERATE. I TRIED RESTARTING THE VEHICLE MULTIPLE TIMES TO SEE IF THE PROBLEM WOULD CORRECT ITSELF AND IT DID NOT. I CONTACTED THE FORD DEALERSHIP AND THEY ASKED ME TO DROP IT OFF. IT WAS POURING DOWN RAIN AND I COULD BARELY SEE TO DRIVE SINCE THE WIPERS WOULD NOT WORK. I COULD NOT BLINKER TO TURN. THANKFULLY, I ONLY HAD TO DRIVE ABOUT A MILE TO THE FORD DEALERSHIP. THE CAR HAS ONLY 21,000 MILES ON IT. UNFORTUNATELY THIS IS NOT THE FIRST ISSUE WITH THIS BRAND NEW EXPLORER. THE BATTERY WAS REPLACED AT 18,000 MILES BECAUSE IT HAD CORRODED. THE TIRES ARE ALL TEARING. I REALLY LIKE THE VEHICLE, JUST ASHAME THESE VEHICLES ARE NOT BUILT WITH QUALITY MATERIALS. I PAID 46,000 FOR WHAT I CONSIDER A LUXURY VEHICLE. FORTUNATELY THIS IS ALL UNDER WARRANTY.
Engine, Feb 5, 2019
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT AND PASSENGER EXPERIENCED DIZZINESS, HEADACHES, AND FELT AS IF THEY WOULD LOSE CONSCIOUSNESS. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) WHERE IT WAS DIAGNOSED THAT THERE WAS A CARBON MONOXIDE LEAK. THE VENTILATION SYSTEM AND MUFFLER WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Other or unspecified, Feb 4, 2019
CARBON MONOXIDE PRESENCE IN VEHICLE. REPEATEDLY TOOK IT TO THE SHOP STILL NO FIX, HAVE A NEW TRANSMISSION PUT IN PROBLEM PERSISTS CHANGE THE TIMING COVER PROBLEM STILL PERSISTS. EXPERIENCE THIS ISSUE AT FIRST STARTUP, WHILE DRIVING LOCAL STREET AND FREEWAYS, PROBLEM IS GETTING WORSE MY KIDS ARE GETTING SICK AND CONSTANT HEADACHE
Wheels, Feb 1, 2019
MY 2017 EXPLORER LIMITED (11042 MILES DRIVEN SINCE NEW AS OF TODAY ) AND PURCHASED NEW DECEMBER 2017 FACTORY EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, ARE VIBRATING AT ALL SPEEDS AND WON`T HOLD AIR PRESSURE LONGER THAN TWO WEEKS. DURING INSPECTION, MINUTE HAIRLINE CRACKS WERE DETECTED ON ALL 4 TIRES. THIS VEHICLE HAS ONLY BEEN DRIVEN SHORT DISTANCES NOT EXCEEDING 50 MILES RADIUS. THE TIRES WERE ROTATED AT 5000 MILES. THE VEHICLE WAS TAKEN TO A REPUTABLE SHOP FOR INSPECTION AND THEY RECOMMEND REPLACING ALL FOUR TIRES ASAP. THIS TIRES SHOULD ALSO BE INCLUDED IN THE RECALL ASAP.
Engine, Jan 28, 2019
OIL LEAK AROUND TURBO AT EXHAUST. COULD BE RELATED TO THE NHTSA VEHICLE SAFETY RECALL # 16V925000 AS THE VEHICLE HAS THE SAME 3.5L GTDI ENGINE AND SEEMS TO HAVE BEEN MANUFACTURED DURING THE TIME FRAME OF THE 2017 FORD EXPLORER POLICE INTERCEPTOR VEHICLES EFFECTED.
Engine, Jan 28, 2019
ENGINE OIL LEAKING BETWEEN OIL FILTER AND FILTER ADAPTER ASSY. THE VEHICLE WAS TAKEN TO OC WELCH FORD ON DEC. 28TH 2018 FOR REPAIR FOR FIRST TIME. THE FILTER THEN BEGAN TO SLOW LEAK OIL AND THE VEHICLE AGAIN WAS TAKEN TO OC WELCH FORD ON JAN.18TH 2019. THE PROBLEM APPEARS TO BE THE ADAPTER ASSY HAS EITHER A HAIRLINE CRACK OR WAS MACHINED OUT OF SPECS. OC WELCH FORD ORDERED THE ADAPTER ASSY. CURRENTLY PENDING NOTIFICATION FROM THE DEALER WHEN REPAIR IS COMPLETE.
Other or unspecified, Jan 17, 2019
CARBON MONOXIDE LEAK SINCE NEW . MY SON WILL HAVE HEADACHES AND BE NAUSEOUS WHEN WE TAKE LONGER CAR RIDES OR HARD ACCELERATION.
Steering, Jan 17, 2019
LOSS OF POWER ASSISTED STEERING WHEN THE CAR IS IN MOTION, AND DURING TURNING
Engine, Jan 15, 2019
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS BEING DRIVEN, THERE WAS AN INTENSE ODOR OF FUMES INSIDE THE VEHICLE. THE CONTACT STATED THAT THE WINDOWS HAD TO BE ROLLED DOWN IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO PUENTE HILLS FORD (17340 GALES AVENUE, CITY OF INDUSTRY, CA 91748) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Wheels, Jan 14, 2019
HANKOOK VENTUS S1 NOBLE 2 TIRE CHIPPING/PEELING AT 5000 MILES. FRONT TWO TIRES WORSE THAN REAR. ROTATED TIRES AND REPLACED THE TWO THAT WERE ON THE FRONT THROUGH THE DEALER. NOW THE THE TIRES HAVE FRONT TIRES HAVE 10,000 MILES AND ARE CHIPPING/PEELING.
Tires, Wheels, Jan 8, 2019
OEM HANKOOK TIRES ON 2017 FORD EXPLORER: WITH LESS THAN 15,000 MILES ON MY 2017 EXPLORER, IT BEGAN TO HYDROPLANE AT MUCH LOWER SPEEDS THAN WHEN NEW. THE TIRES ARE OEM, HANKOOK, VENTUS S1 NOBLE. I TOOK THE CAR TO FUGATE FORD, WHO SAID THEY RECENTLY PROCESSED TWO OTHER VEHICLES WITH BAD HANKOOK TIRES. ON CLOSER INSPECTION WITH DOUG AT FUGATE, YOU COULD SEE THE TIRE TREAD WAS RIPPING AWAY FROM ITSELF ALL THE WAY AROUND THE TIRE. FUGATE TOOK PICTURES AND PHONED HANKOOK. FUGATE CALLED ME TO SAY THAT BECAUSE THE TIRES HAD 6/32 TREAD REMAINING, THEY WOULD NOT PROCESS THE CLAIM. HANKOOK NEEDED THE TREAD WEAR TO BE 4/32 OR LESS. IN MY VIEW, THAT'S RIDICULOUS... THESE HANKOOK TIRES ARE DEFECTIVE AND UNSAFE, WHETHER AT 6/32 OR 4/32. TODAY, I HAD ALL FOUR DEFECTIVE TIRES REPLACED.
Electrical system, Jan 3, 2019, fire
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING, A BURNING ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AUTONATION FORD SCOTTSDALE AT (480) 630-2827 (LOCATED AT 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Engine, Jan 3, 2019
I WAS TRAVELING ON A HIGHWAY IN THE RIGHT LANE AT 55 MPH, WITH TRACTOR TRAILERS TO MY LEFT AND BEHIND ME. I CHANGED THE RADIO STATION AND A WARNING SUDDENLY APPEARED ON THE DASHBOARD STATING "TRANSMISSION NOT IN PARK". I FELT THE CAR BECOMING SLUGGISH AND I LOST POWER STEERING AND POWER BRAKES. I WAS ABLE TO PULL OFF THE ROAD, BUT HAD NO TURN SIGNAL TO WARN THE TRUCK BEHIND ME. HE NARROWLY MISSED ME AS I PULLED OFF. WHEN I CAME TO A STOP I REALIZED THE CAR WAS TURNED OFF, AS IF I HAD HIT THE IGNITION SWITCH. I PUT THE CAR IN PARK AND SWITCHED ON THE IGNITION. I COULD NOT BELIEVE I HAD INADVERTENTLY TURNED THE CAR OFF, BUT ASSUMED I MUST HAVE, WHILE CHANGING THE RADIO. YESTERDAY, JAN 32, 2018, MY VEHICLE LOST A SERPENTINE BELT AND I LOST POWER. THE TOW TRUCK DRIVER ASKED IF I SAW A WARNING THAT SAID "TRANSMISSION NOT IN PARK" BEFORE I LOST POWER. HE SAID HE HAD BEEN HEARING THAT FROM MANY FORD EXPLORER DRIVERS LATELY - THAT THEIR VEHICLE SUDDENLY STOPS RUNNING, ESPECIALLY WHEN THEY ARE USING THE RADIO. I WILL FOLLOW UP WITH MY LOCAL FORD DEALER, BUT I BELIEVE THIS IS A MAJOR SAFETY CONCERN, AS I AM NOW FINDING OTHERS REPORTING THE SAME ISSUE IN ONLINE FORD FORUMS.