2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,064 reports, newest first.
Power train, Vehicle speed control, Engine, Nov 25, 2014
I WAS DRIVING AT ABOUT 60 MPH AND SUDDENLY I FELT THE VEHICLE HAVE SOME TYPE OF LOSS OF POWER. I TRIED TO PRESS ON THE GAS PEDAL AND THE CAR WOULD NOT ACCELERATE AND THE RPM ODOMETER WAS "JUMPING" FROM 1 TO 1.5 AND THE IDLE WAS HORRIBLY ROUGH.THE MOTOR SOUNDED LIKE IT WAS A FORCED IDLE. I PULLED TO THE SIDE OF THE ROAD AND OPENED THE HOOD TO SEE WHAT WAS GOING ON, I CHECKED EVERYTHING TO SEE IF MAYBE THERE WAS ANYTHING LOOSE OR SOMETHING IN THERE AND THERE WAS NOTHING THAT I COULD SEE SPOT ON OR NOTICE SPOT ON. I DID SOME RESEARCH ON THE 'SYMPTOMS" AND CLEANING OR FORCING SHUT THE THROTTLE ACTUATOR WAS THE NUMBER ONE THING THAT KEPT SHOWING. SO I PULLED EVERYTHING APART AND CLEANED IT AND SPRAYED SOME WD-40. ONCE I OUT EVERYTHING BACK TOGETHER I THEN STARTED THE VEHICLE AND THE WRENCH LIGHT TURNED OFF AND IT WAS RUNNING LIKE NORMAL. *TR
Service brakes, Nov 18, 2014, crash
COMPLETE BRAKE SYSTEM FAILURE! I WAS THE THIRD VEHICLE IN LINE WAITING FOR A RED LIGHT TO CHANGE. THE LIGHT CHANGED AND WE ALL STARTED MOVING FORWARD. WE MOVE STRAIGHT THROUGH THE INTERSECTION. ABOUT 200 FEET PAST THE INTERSECTION TWO STRAY DOGS RUN ACROSS THE ROADWAY. THE ROADWAY IS A DIVIDED FOUR LANE WITH PASSING LANES AND IS A 40 MPH ZONE. THE TWO VEHICLES IN FRONT WERE ABLE TO STOP. AS I APPLIED PRESSURE ON THE BRAKES, I HAD THIS SENSE THAT SOMETHING IN THE BRAKING SYSTEM LET GO. THE BRAKE PEDAL WENT TO THE FLOORBOARD. I REMEMBER PUSHING FOR ALL I WAS WORTH ATTEMPTING TO STOP THE VEHICLE, BUT HAVING THE SENSE THAT THE VEHICLE IS JUST NOT STOPPING. THE ACCIDENT WAS WRITTEN UP AS UNAVOIDABLE DUE TO THE TWO DOGS AND NO DRIVER WAS CITED. THAT EVENING AS I HAD TIME TO RELIVE THE ACCIDENT, I RECALLED THE SENSE OF THE BRAKES HAVING FAILED. THE NEXT DAY I WENT INTO THE BODY SHOP AND TOLD THEM WHAT I REMEMBERED AND ASKED THEM TO INSPECT THE BRAKES AS PART OF THE REPAIR ASSESSMENT. THEY FOUND THAT THE BRAKING SYSTEM WAS COMPLETELY GONE EXCEPT FOR THE EMERGENCY BRAKES. THE DIAGNOSTIC SYSTEM SHOWED NUMEROUS CODES IN THE BRAKING SYSTEM. THE BODY SHOP HAD SOMEONE FROM FORD MOTOR COMPANY COME AND CHECK ON THE BRAKES AND THEY REPORTED THAT THE ABS SYSTEM HAD GONE OUT. UPON FURTHER INSPECTION IT WAS DETERMINED THAT BRAKE FAILURE CAUSED THE ACCIDENT, AND NOT THE ACCIDENT THAT CAUSED THE BRAKING SYSTEM TO FAIL. IT WAS DETERMINED THAT WHEN THE SYSTEM WENT DOWN THAT THE ABS SYSTEM BLEW OUT PRESSURE LINES AND ALSO CAUSED AND ELECTRICAL FAILURE THAT BURNED ELECTRICAL LINES AND BLEW OUT THE FUSES. IF I HAD BEEN DRIVING 70 MPH, I MIGHT NOT BE HERE TO TELL ABOUT IT. IS THERE A HISTORY OF THIS PROBLEM WITH THIS CAR? EQUIPMENT FAILURE LIKE THIS KILLS PEOPLE. *TR
Power train, Nov 18, 2014
TL* THE CONTACT OWNS A 2007 FORD FUSION. AFTER STARTING THE ENGINE, THE GEAR SHIFTER WOULD NOT SWITCH FROM THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Air bags, Nov 17, 2014
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT A BULGED DEVELOPED ON THE PASSENGER SIDE AIR BAG. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT INADVERTENTLY DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Power train, Nov 16, 2014
WHEN ACCELERATING FROM A STOP LIGHT, MY CAR SLIGHTLY LOST POWER AND THE TRANSMISSION LIGHT CAME ON. *TR
Structure, Nov 15, 2014
THIS HAS HAPPENED THREE TIMES IN THE LAST SIX MONTHS. WHILE DRIVING AT HIGHWAY SPEEDS THE HOOD RANDOMLY UNLATCHES. THANKFULLY THE SAFETY LATCH KEPT THE GOOD FROM COMPLETELY OPENING. THIS COULD HAVE BEEN VERY DANGEROUS. IT JUST HAPPENED TO US TODAY IN FACT. I HOPE THE SERVICE AGREEMENT WILL COVER TO FIX THE PROBLEM. I SEE THAT ANOTHER PERSON COMPLAINED OF THIS SAME PROBLEM ON THIS SITE ON 2010. *TR
Air bags, Nov 14, 2014
THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE, ABOVE THE GLOVEBOX HAS EXPOSED ITSELF AND THE ACTUAL PART OF THE SURROUNDING DASHBOARD HAS LIFTED UPWARDS ON IT'S OWN, IT APPEARS TO BE A SAFETY DEFECT AND NOW MY PASSENGER AIRBAG LIGHT STAYS ON AND I'M SCARED IT WILL GO OFF AT ANY TIME DUE TO THE EXPOSURE OF THE COMPONENTS. *TR
Air bags, Nov 13, 2014
THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE, ABOVE THE GLOVEBOX HAS EXPOSED ITSELF AND THE ACTUAL PART OF THE SURROUNDING DASHBOARD HAS LIFTED UPWARDS ON IT'S OWN, DUE TO HEAR IN MY OPINION, IT IS A SAFETY DEFECT AND NOW MY PASSENGER AIRBAG LIGHT IS ON (WHICH MEANS IT'S SHUT OFF ON IT'S OWN) AND I'M SCARED IT WILL GO OFF AT ANY TIME DUE TO THE EXPOSURE OF THE COMPONENTS. *TR
Air bags, Nov 7, 2014, crash
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO A PEDESTRIAN THAT WALKED IN FRONT OF THE VEHICLE. THE PEDESTRIAN SUFFERED FROM FATAL INJURIES. THE CONTACT STATED THAT THE AIR BAGS ALSO FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.
Power train, Nov 7, 2014
WAS DRIVING ALL OF A SUDDEN CAR MADE A BANG WOULD NOT MOVE FORWARD HAD IT TOWED TO LOCAL GARAGE WAS DIAGNOSED THAT THE POWER TRAIN UNIT WENT HAD IT TOWED TO TRANSMISSION PLACE WHILE TAKING IT APART THEY DIAGNOSED THAT THE GASKET WAS THE COOPERATE OF IT COST ME $2200 DUE TO FORDS FAULTY GASKETS HAVE NOTICED THAT THERE TONS OF COMPLAINTS AGAINST FORD FORD THIS;. ALSO MY SISTER HAS A 2010 SAME THING HAPPEN TO HER WITH ONLY 57000 MILES ON VEHICLE FORD SHOULD RECALL THIS THERE NO REASON FOR THIS HAPPEN TONS OF PEOPLE TAKE SUBURU OFF ROAD AND THEY DON'T HAVE THEIR DRIVE TRAINS GO WILL NEVER BY FORD AGAIN. *TR
Air bags, Nov 6, 2014
LARGE BULGING UNDER PASSAGER SIDE AIR BAG. TOLD IT IS COSMETIC, BUT I CANNOT IMAGINE THAT TO BE TRUE. AFRAID THAD BAG WILL TRIGGER OR WILL NOT EXPEL WHEN NEEDED. *TR
Engine, Nov 6, 2014
NO PROBLEMS DRIVING CAR AND FAITHFUL OIL CHANGES WITH FULL SYNTHETIC OIL. WENT TO LEAVE ONE MORNING AND CAR WAS KNOCKING LIKE IT WAS LOW ON OIL. NO ENGINE LIGHT ON AT ALL. TURNED OFF CAR, OIL SHOWED FINE. CAR WOULD NOT RESTART. NOTHING. TOOK TO SHOP AND ENGINE HAS BLOWN. OIL PUMP FAILURE APPARENTLY. *TR
Structure, Nov 5, 2014
THE PAINT BEGAN TO FADE OFF THE HOOD TO A WHITE COLOR. YOU CAN BARELY SEE ANY RED NOW. THE REST OF THE PINT LOOKS MINT. I TAKE VERY GOOD CAR AS IT IS MY BABY. THIS ISSUE BEGAN WHEN IT WAS ONLY 2 YEARS OLD. I HAVE ALWAYS OWNED FORDS. I OWN 3 NOW. FORD, YOU OWE ME A HOOD PAINT JOB. *TR
Service brakes, Nov 3, 2014
AFTER ABS ENGAGED, LOW BRAKE PRESSURE. (PEDAL TO FLOOR - LITTLE STOPPING ABILITY) BRAKE PRESSURE RETURNED AFTER "PUMPING UP" BRAKES. THIS ISSUE HAS OCCURRED MORE THAN TWICE, WITH DIFFERENT OPERATORS. *TR
Air bags, Oct 28, 2014
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THERE WAS A BULGE LOCATED ON THE FRONT PASSENGER SIDE OF THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Structure, Oct 28, 2014
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT A BUBBLE DEVELOPED ON THE PASSENGER SIDE DASHBOARD WHERE THE AIR BAG WAS LOCATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Air bags, Oct 28, 2014
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT A BULGE DEVELOPED ON THE FRONT PASSENGER AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Air bags, Oct 27, 2014
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG PARTIALLY DEPLOYED AND WAS EXPOSED FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Steering, Oct 24, 2014, crash
WHILE DRIVING THE EXPRESSWAY MY TWO FRONT WHEELS TURNED RIGHT CAUSING ME TO LOSE CONTROL OF THE VEHICLE. *TR
Power train, Engine, Oct 13, 2014
MY CAR HAS A HISTORY OF LOST POWER/STALL DURING NORMAL DRIVING, IT IS HAPPENING MORE FREQUENT SO I WANT TO FILE THIS COMPLAIN TO HAVE SOME INVESTIGATION. WHILE ACCELERATING TO MERGE TO THE HIGHWAY TRAFFIC/SPEED, THE ENGINE LOST POWER AND NOT RESPONSE TO PRESSING ON THE GAS PEDAL. MY WIFE HAD TO STEER THE CAR BACK TO THE SHOULDER TO AVOID ACCIDENT. THIS CAR IS SERVICE BY FORD DEALER UNDER PURCHASED MAINTENANCE PLAN SINCE WE BOUGHT IT NEW. THERE WAS NO MENTION TO SERVICE THE INTAKE/THROTTLE BODY ASSEMBLY, WHICH IS NOT SERVICEABLE. I UNDERSTAND THIS CAR SHARE SAME PLATFORM WITH FORD ESCAPE WHICH HAD A RECALL ON THE THROTTLE BODY ASSEMBLY LAST YEAR. I WONDER THIS CAR MODE SHOULD BE RECALLED TO FIX THE PROBLEM. *TR
Power train, Engine, Oct 13, 2014
THIS CAR HAD A HISTORY OF LOST POWER/STALL WHILE DRIVING ON CITY AND HIGHWAYS WITHOUT ANY SYMPTOMS NOR WARNINGS. MY PARTICULAR CONCERN WAS LAST WEEK IT LOST POWER/STALL WHILE DRIVING ON MULTI-LANE EB I-96 FROM DETROIT TO GRAND RAPIDS, MI, WHICH WE HAD TO PERFORM EMERGENCY EVASIVE ACTIONS TO GET OUT OF THE BUSY HIGHWAY TRAFFIC TO AVOID COLLISION/ACCIDENT THAT MAY RESULT WITH PERSONAL INJURY OR DEATH. IT HAD NO SYMPTOMS NOR WARNING. THE CAR SIMPLE LOST POWER REDUCE TO IDLE SPEED AT AROUND 600 RPM. IT FAILED TO RESPONSE TO CRUISE CONTROL, GAS PEDAL CONTROL. MECHANIC DETERMINED THAT THE CAUSE LIKELY THE THROTTLE BODY ASSEMBLY OR THE MASS AIRFLOW SWITCH. BOTH OF THEM ARE NOT SERVICEABLE PARTS AND NOT RELATE TO MAINTENANCE, WEAR OR TEAR. THIS CAR HAD BEEN SERVICED BY FORD DEALER SINCE WE BOUGHT IT NEW. NO ADVICE OR ANYTHING WAS GIVEN ABOUT THIS PROBLEM. I BELIEVE THIS IS A MANUFACTURER DEFECT WHICH HAS DETRIMENTAL EFFECT ON SAFETY THAT NEEDS TO BE INVESTIGATED. THANK YOU. *TR
Air bags, Oct 8, 2014
THE AIR BAG ON THE PASSENGER SIDE IS STARTING TO OPEN . IT'S RAISED ABOUT 1 TO 2 INCHES. WHEN I CAME OF WORK AND GOT IN THE CAR I FOUND IT LIKE THAT. THE CAR WAS NOT INVOLVED IN ANY ACCIDENTS. PLEASE ADVISE. DOES ANYONE ELSE HAVE THIS ISSUE? *TR
Air bags, Oct 2, 2014
MY WIFE WAS DRIVING DOWN THE ROAD AND NOTICED SOME BULGING THRU THE PASSENGER AIRBAG ON THE DASH. SHE IMMEDIATELY PULLED OVER AND REMOVED MY 12 YR AND SECURED HIM IN THE BACK SEAT WITH LAP/SHOULDER BELT. I CONTACTED FORD TODAY AND THEY ADVISED ME THAT THE DASH WOULD HAVE TO BE REPLACED AT MY EXPENSE AT A COST OF $1000/1200 DOLLARS. I THINK THIS SHOULD BE A SAFETY ISSUE AND FORD REPLACE IT. I CAN NOT IMAGINE THAT AIRBAG DOING A FAULTY FIRING WITH NO ACCIDENT INVOLVED AND STRIKING MY CHILD. THANK YOU. *TR
Service brakes, Sep 25, 2014
DRIVING ALONG AND WENT TO STOP AT A STOP SIGN AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR THEN STARTED STOPPING VERY SLOWLY. TOOK IT THE THE MECHANIC SHOP AND THEY COULDN'T FIND ANYTHING WRONG. DROVE IT HOME AND IT DID IT ONE TIME AGAIN. CONTINUED DRIVING IT FOR ABOUT 300 MILES BEFORE IT HAPPENED AGAIN LAST NIGHT. THIS TIME THE BRAKE FAILED AT 4 STOPS IN A ROW. THEN IT ENGAGED AGAIN AND WAS FINE THE REST OF THE 20 MILES HOME. THE DEALER MECHANIC SAID IT MAY HAVE SOMETHING TO DO WITH THE ABS BUT IT WILL BE EXPENSIVE TO DIAGNOSE AND REPAIR BECAUSE IT ONLY HAPPENS INTERMITANTLY. I HAVE READ NUMEROUS OTHER COMPLAINTS FROM OTHER FUSION OWNERS FORUMS FOR THE SAME PROBLEM . ONE PERSON SAID IT COST $2000 TO FIX. FORD ISSUED A SERVICE BULLETIN AND SET UP A CUSTOMER SATISFACTION PROGRAM FOR THIS SAME PROBLEM BUT ONLY FOR HYBRIDS. THIS IS A VERY DANGEROUS PROBLEM. I WENT RIGHT THROUGH THE STOP SIGN AND COULD HAVE BEEN KILLED IF THE OTHER PERSON HADN'T SLAMMED ON THEIR BRAKES. *TR
Air bags, Structure, Sep 16, 2014
DASHBOARD VINYL AND PADDING IS BULGING AWAY FROM THE PASSENGER AIRBAG PANEL. THIS SEEMS TO BE A SAFETY ISSUE AS THE AIRBAG MAY NOT DEPLOY PROPERLY IN AN ACCIDENT, OR MAY DEPLOY AT ANY TIME WITHOUT AN ACCIDENT AND INJURE THE PASSENGER. SOMETIMES AIRBAG LIGHT GOES ON. ALTHOUGH THE DASHBOARD LOOKS UNSIGHTLY, THIS IS NOT A COSMETIC ISSUE, IT IS A SAFETY ISSUE!! *TR