2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: air bags
359 reports, newest first. Show all
Air bags, Aug 22, 2019
FORD AIR BAG RECALL. FORD UNABLE TO REPAIR IN A REASONABLE TIME. AFTER YEARS OF EARNING TO REPLACE THE AIRBAGS AND NOTING NONE WERE AVAILABLE, I RECEIVED NOTICE FROM MY STATE DMV TO HAVE THE AIR BAGS REPLACED. I CALLED FORD TO SETUP AN APPOINTMENT AND THEY DON'T HAVE ANYTIME TO DO THE WORK UNTIL 1 OCTOBER. I CONSIDER THE YEARS OF WAIT AND THEN REQUESTING AN ADDITIONAL 6 WEEKS NOTICE TO MAKE THE REPLACEMENT UNREASONABLE.
Air bags, Aug 21, 2019
TAKATA RECALL. I KEEP GETTING RECALL NOTICES FROM FORD MO. CO., I HAVE TAKEN THE CAR IN, THEY WANT ME TO SIGN A WAIVER THATS SAYS, THERE NOT RESPONSIBLE FOR ANY DAMAGE WHILE THE CAR IS IN THERE POSSION.THE LETTER FROM FORD SAYS WE WILL BE GIVEN A LONER CAR TO USE, THE LOCAL DEALER SAYS NO !. IF THE MECHANIC DOES DAMAGE THERE NOT RESPONSIBLE, IF ITS LOST ARE STOLEN, BACKED INTO WHILE SITTING ON THEIR PROPERTY, BROKEN INTO, THERE NOT RESPONSIBLE !!! *TT *TR
Air bags, Jul 17, 2019
TAKATA RECALL I HAVE BEEN TRYING FOR OVER 6 MONTHS TO GET THIS TAKATA AIRBAG FIXED. WHEN I CALL A FORD LOCATION ( LOCAL DEALERSHIP/CUSTOMER SERVICE) THEY TELL ME MY CAR HAS BEEN FIXED. I HAVE NOT TAKEN MY FUSION ANYWHERE FOR THIS RECALL FIX. I HAVE MADE OVER 30 PHONE CALLS TO FORD. THERE IS A VIN NUMBER MIX UP IN THE FORD SYSTEM. ANOTHER CAR WAS REPAIRED USING MY VIN#. MY AIRBAG HAS NOT BEEN REPAIRED. FORD TELLS ME THAT IT HAS. PLEASE HELP!
Air bags, May 18, 2019
TAKATA RECALL THE REPLACEMENT R- SIDE AIR BAG WAS REPLACED AFTER 1 YEAR RECALL WAITING. NOW THE INSTALLED AIRBAG SHOWS YELLOW FOAM TYPE COMING OUT FROM ACCROSS THE TOP OF THE AIR BAG ON THE DASH BOARD. NOTIFIED COCCIA FORD- THEY SAID DRIVE IT IN TO BE CHECKED ON MONDAY MAY 20 2019-SAID-OK TO DRIVE IT.
Air bags, Apr 28, 2019
TAKATA RECALL, NOT GETTING DONE, I HAVE BEEN TRYING FOR MORE THEN 5MOS TO GET THIS RECALL DONE, 3 TIMES THE DEALER (DELACY FORD) HAS TOLD ME THEY ORDERED THE PART AND WOULD CALL ME WHEN IT COMES IN..NEVER GET A CALL, I HAVE CALLED FORD CUSTOMER SERVICE WITH MORE BROKEN PROMISES. THEY EVEN CALLED A SECOND DEALER (BASIL FORD) AND SAID THAT DEALER WOULD CALL ME TO SCHEDULE AN APPOINTMENT, 3 WEEKS LATER, STILL NO CALL.
Air bags, Seat belts, Structure, Apr 10, 2019, crash
TAKATA RECALL I HAD MADE AN APPOINTMENT FOR 3/28/19 WE HAD AN ACCIDENT ON 3/26/19 A CAR HIT US AT A RED LIGHT TOTALED THE CAR THE AIRBAG HIT ME IN THE CHEST BRUISES AND CUTS . I WAS THE PASSENGER MY HUSBAND THE DRIVER HE LACERATIONS MOSTLY . I ALSO HAD BROKEN ANKLE ON THE RIGHT FOOT AND A SPRAIN ON THE LEFT. THE CAR WAS TOTALED. CAR WAS IN MOTION.
Air bags, Mar 14, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS)/ THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARLOW FORD (1021 US-211, LURAY, VA 22835, (540) 743-5128) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 22, 2019
2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR
Air bags, Feb 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 8, 2019
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRONIN FORD (10700 NEW HAVEN RD, HARRISON, OH 45030, (513) 367-5300) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOCOUREK FORD LINCOLN (2727 N 20TH AVE, WAUSAU, WI 54401, (715) 298-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED.*JB
Air bags, Feb 4, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRENCHIE'S FORD, INC. (216 E ORVIS ST, MASSENA, NY 13662, (315) 764-1771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAS STATED PROBLEM HAS BEEN SOLVED.*JB
Air bags, Jan 25, 2019
TAKATA RECALL - AFTER RECEIVING WRITTEN NOTICES OF THE RECALL, I APPROACHED MY LOCAL DEALERSHIP ABOUT THE REPAIR (KOONS FALLS CHURCH FORD). I'VE CALLED SEVERAL TIMES ABOUT MAKING AN APPOINTMENT AND HAVING THE PART ORDERED TO ONLY BE TOLD "THEY DON'T HAVE A RECORD OF IF". I CALLED TODAY, AFTER I WAS TOLD THE PART SHOULD HAVE ARRIVED A WEEK AGO, AND WAS TOLD THAT THEY DIDN'T HAVE THE PART AND HAD NO WAY OF KNOWING WHEN IT WOULD COME IN. AND THAT "GIVEN THAT THE COMPANY'S RECENTLY GONE OUT OF BUSINESS" I SHOULD EXPECT IT TO BE QUITE A WHILE. WHEN I MENTIONED THAT I WAS CONCERNED ABOUT THE SAFETY OF MY VEHICLE, I WAS TOLD THAT THE RECALL ONLY IMPACTED MY PASSENGER SIDE AND TO NOT SIT THERE.
Air bags, Jan 16, 2019
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY MIDLAND FORD-LINCOLN (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) PER NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). SHORTLY AFTER THE DEALER'S REPAIR, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED; HOWEVER, THE DEALER INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air bags, Jan 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHNSON FORD-LINCOLN (694 EAST ST, PITTSFIELD, MA 01201, (413) 443-6431) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jan 11, 2019, crash
I HAD RECEIVED A RECALL NOTICE IN LATE JUNE 2017 . I CONTACTED FORD DEALERSHIP FOR SERVICE ,THEY TOLD ME THEY DID NOT HAVE PARTS OR ANY LOANER CARD .I CALLED FOR SERVICE 2TIMES TELLING THEM THIS WAS MY ONLY CAR AND I WAS SCARED TO DRIVE IT,,!! WELL I WAS IN A MINOR ACCIDENT ON JULY 24 ,2018 WHERE I WAS SEVERALLY INJURIED DUE TO THIS FAULTY AIR BAG ,WAS HOSPITALIZED AND STILL HAVE MEDICAL INJURIES ,,AND FORD NOT AIR BAG COMPANY WILL HELP WITH HOSPITAL BILLS ..PLEASE HELP ME * (RECALL RELATED INCIDENT) TS
Electrical system, Air bags, Vehicle speed control, Jan 11, 2019
CAR WAS IN MOTION ON HIGHWAY WHEN IT STARTED ACCELERATING ON ITS ON AND EVENTUALLY STARTED LOSING POWER
Air bags, Jan 5, 2019
TAKATA RECALL LOCAL DEALER SAYS NO PARTS AVAILABLE I RECEIVED LETTER IN MAY 2018, REPEATED CALLS RESULT IN "NO" NOW ITS JANUARY 2019!
Air bags, Dec 30, 2018
I HAVE BEEN NOTIFIED THAT MY VEHICLE IS SUBJECT TO A RECALL BECAUSE IT HAS A PASSENGER TAKATA AIR BAG. I HAVE REPEATEDLY CHECKED WITH MY DEALER, SHEEHY FORD IN GAITHERSBURG, MD ABOUT THE DATE MY VEHICLE WILL BE RECALLED. THEY HAVE NO INFORMATION AND NO ADVICE FOR ME EXCEPT TO CONSIDER TRADING THE VEHICLE IN. THIS IS TOTALLY UNACCEPTABLE TO ME.
Air bags, Dec 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED TOM HOLZER FORD AT 248-474-1234 (LOCATED AT 39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 18, 2018
TAKATA RECALL: I HAVE BEEN ENTIRELY UNABLE TO OBTAIN SERVICE FOR THIS RECALL FOR OVER ONE YEAR. EVERY CALL TO THE DEALER IS REBUFFED WITH THE MESSAGE THAT I MUST BE A CRANK OF SOME KIND FOR WANTING THIS RECALL SERVICE TO BE DONE. AIRBAGS ARE IMPORTANT AND THEY SHOULD FIX THEM IN A REASONABLE TIME, NOT MAKE ME WAIT YEARS WITH AN UNSAFE PRODUCT.
Air bags, Service brakes, Dec 14, 2018
AFTER HITTING A PIECE OF ICE THE ABS SYSTEM KICKED IN AND DID WHAT IT WAS SUPPOSE TO DO, HOWEVER SINCE THIS HAPPEN MY BRAKE PEDAL CONTINUES TO GO'S TO THE FLOOR BARELY STOPPING MY VEHICLE, THERE ARE NO LIGHTS ON TO INDICATE ANY PROBLEM, BUT SOMETHING IS WRONG AS BRAKE PEDAL SHOULD NOT BE THAT SOFT AND GO TO THE FLOOR. I LOOKED THIS UP TO SEE IF THERE ARE ANY ISSUES WITH OTHER FORD FUSIONS AND FOUND THAT IT IS A PROBLEM WITH MANY FORD FUSIONS, ISN'T THIS A SERIOUS SAFETY CONCERN, MY BRAKES GO TO THE FLOOR AND THERE IS NO LIGHT TO INDICATE THERE IS A PROBLEM WITH THE BRAKING SYSTEM WHEN OBVIOUSLY THERE IS OR MY PEDAL WOULDN'T BE GOING TO THE FLOOR.
Air bags, Dec 3, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD WOLF CHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 1, 2018
TAKATA RECALL. IT HAS BEEN OVER TWO YEARS
Air bags, Other or unspecified, Nov 30, 2018
TAKATA RECALL I RECEIVED A NOTICE OF THE TAKATA RECALL (PASSENGER FRONTAL AIRBAG INFLATOR) IN FEBRUARY 2018. IT IS ALMOST DECEMBER 2018. IF THIS IS SUCH A SAFETY ISSUE, WHY IS THE RECALL STATUS STILL LISTED AS: "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"?? WHEN WILL A REMEDY BE AVAILABLE??