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2009 Ford Fusion

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  4. 1,022

Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.

Primary concernService brakes537 reports · 53% of complaints
Owner complaints1,022Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes537
  2. Air bags359
  3. Hydraulic60
  4. Structure42
  5. Vehicle speed control33
  6. Engine30
  7. Other or unspecified24
  8. Electrical system23

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  7. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: hydraulic

60 reports, newest first. Show all

  1. Service brakes, Hydraulic, Jun 24, 2021

    The contact owns a 2009 Ford Fusion. The contact stated while driving at various speeds the brake pedal was depressed however, it failed to respond and traveled to the floor board. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure as the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 132,000. The contact stated that the failure was similar to NHTSA campaign number: 19V904000 (service brakes, hydraulic )which was previously completed on the vehicle. The contact feels that the recall repairs were not completed properly.

  2. Service brakes, Hydraulic, Jun 9, 2021

    The contact owns a 2009 Ford Fusion. The contact received a recall notification for NHTSA Campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for repair. The contact had not experienced a failure. Vin tool confirms parts not available.

  3. Service brakes, Hydraulic, May 20, 2021

    The contact owns a 2009 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact called a local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

  4. Service brakes, Hydraulic, May 18, 2021

    THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE HYDRAULIC CONTROL UNIT NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT TO SERVICE THE RECALL, THE CONTACT HAD TO FIRST REPLACE THE HYDRAULIC CONTROL UNIT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

  5. Service brakes, Hydraulic, May 12, 2021

    TL* THE CONTACT CALLED ON BEHALF OF HIS FATHER WHO OWNS A 2009 FORD FUSION. THE CONTACT'S FATHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF LINCOLN (3201 YANKEE HILL RD, LINCOLN, NE 68516) FOR THE RECALL REPAIR HOWEVER, THE PART WAS STILL NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT WAS ASKED TO SIGN A LIABILITY WAIVER BEFORE THE VEHICLE WOULD BE RELEASED BACK TO THE OWNER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  6. Service brakes, Hydraulic, May 6, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GRIFFITH FORD SEGUIN LOCATED AT 1880 I-10, SEGUIN, TX 78155, (830) 303-3673, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

  7. Service brakes, Hydraulic, Apr 29, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAMP MOTORS, INC. LOCATED AT 4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  8. Service brakes, Hydraulic, Apr 26, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342, (937) 866-0781) WAS CONTACTED BY PHONE. THE CONTACT STATED THAT THE DEALER ATTEMPTED TO CHARGE HIM A DIAGNOSTIC FEE FOR THE RECALL REPAIR. THE CONTACT DECLINED THE OFFER AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER REFERRED HIM TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434) WHO INFORMED HIM THAT THE PART FOR THE RECALL REPAIR WOULD BE AVAILABLE IN DECEMBER OF 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  9. Service brakes, Hydraulic, Service brakes, Air, Apr 21, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO CHIEFLAND FORD (916 N. YOUNG BLVD, CHIEFLAND, FL 32626) AND INFORMED THE DEALER THAT THE ABS WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. UPON INSPECTION OF THE VEHICLE, THE MECHANIC INFORMED HIM THAT THE ABS MODULE NEEDED TO BE REPLACED AND THAT THE REPLACEMENT WAS NOT COVERED UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CALLED THE SERVICE MANAGER AT THE DEALER. THE MANUFACTURER AGREED WITH THE DEALER AND CONFIRMED THAT THE ABS MODULE NEEDED TO BE REPLACED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONSUMER STATED BRAKES WERE BAD AND TOOK THE VEHICLE IN TWICE FOR A RECALL.

  10. Service brakes, Hydraulic, Apr 19, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE ABS WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT RECENTLY RECEIVED ANOTHER NOTIFICATION THAT THE PART FOR THE RECALL WAS AVAILABLE. THEODORE ROBINS FORD (2060 HARBOR BLVD, COSTA MESA, CA 92627, (949) 642-0010) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE SERVICED. A FEW HOURS LATER, THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL COULD NOT BE REPAIRED SINCE THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,500. PARTS DISTRIBUTION DISCONNECT.

  11. Service brakes, Hydraulic, Air bags, Apr 7, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT SHORTLY AFTER RECEIVING THE LETTER AND WHILE DRIVING 30 MPH OVER A RAILROAD TRACK, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO COMPLETELY STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES FOR THE VEHICLE TO COME TO A STOP. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. ATCHINSON FORD WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS, ROTORS, AND THE CALIPERS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

  12. Service brakes, Hydraulic, Apr 6, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER SUNSHINE FORD LOCATED AT 40 RT-17K NEWBURGH, NY 12550 WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  13. Service brakes, Hydraulic, Apr 6, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE WAS NEEDED TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TAKEN THE VEHICLE TO PHIL WATERFORD'S MANTECA FORD (555 N MAIN ST, MANTECA, CA 95336) WHERE SHE WAS INFORMED THAT THE VEHICLE COULD ONLY BE DIAGNOSED WHILE THE WARNING LIGHT WAS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  14. Service brakes, Hydraulic, Mar 17, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAVALIER FORD GREENBRIER (1515 S. MILITARY HWY, CHESAPEAKE, VA 23320; (757) 424-1111) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  15. Service brakes, Hydraulic, Service brakes, Mar 10, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND WAS INFORMED BY EACH THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  16. Service brakes, Hydraulic, Air bags, Feb 24, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG COMPARTMENT WAS RAISED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MANKATO FORD (1935 MADISON AVE, MANKATO, MN 56001, (507) 387-3454) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  17. Service brakes, Hydraulic, Service brakes, Jan 6, 2021

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD THE BRAKES SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT PADS AND ROTORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE INDEPENDENT MECHANIC THEN DIAGNOSED THE FAILURE AS THE ANTI-LOCK BRAKING SYSTEM. THE LOCAL DEALER LARSON FORD (1150 OCEAN AVE, LAKEWOOD, NJ 08701) WAS CONTACTED AFTER NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE LOCAL DEALER LARSON FORD (1150 OCEAN AVE, LAKEWOOD, NJ 08701) WAS CONTACTED HOWEVER, PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE RECALL NOTICE STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD SEND A LETTER TO THE DEALER TO EXPEDITE THE REPAIRS. THE CONTACT WAS CONCERNED THAT THE DEALER WAS CHARGING A DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  18. Service brakes, Hydraulic, Service brakes, Nov 3, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO BRING THE VEHICLE TO A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE PROCEEDED THROUGH THE INTERSECTION AT THE RED TRAFFIC LIGHT. THE CONTACT STATED THAT THE BRAKE HYDRAULIC ANTI-LOCK SYSTEM CEASED IN THE OPEN POSITION. PENSKE FORD SERVICE (8970 LA MESA BOULEVARD, LA MESA, CA 91942, (619) 464-7777) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,580.

  19. Service brakes, Hydraulic, Service brakes, Nov 2, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE BRAKING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKE PEDAL CEASED. THE VEHCILE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE BRAKE VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE LOCAL DEALER HEMPSTEAD FORD LOCATED AT 301 N. FRANKLIN ST, HEMPSTEAD, NY 11550 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILALBE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

  20. Service brakes, Hydraulic, Sep 23, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND WHILE DEPRESSED TO THE FLOOR. THE PARKING BRAKE WAS ENGAGED TO STOP VEHICLE. THE VEHICLE WAS TOWED TO TITUS-WILL FORD (3606 S SPRAGUE AVE, TACOMA, WA 98409 (253) 475-4151) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKES NEEDED TO BE FLUSHED. THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

  21. Service brakes, Hydraulic, Aug 21, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY WOULD BE AVAILABLE IN THE FIRST QUARTER OF 2020 HOWEVER, AFTER SPEAKING WITH THEM AGAIN, THE MANUFACTURER CONFIRMED THE REMEDY WAS STILL NOT AVAILABLE AS OF AUGUST, OF 2020. THE CONTACT STATED THAT WHILE DRIVING DOWN A DECLINE IT BECAME DIFFICULT TO STOP THE VEHICLE. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, AN EXCESSIVE AMOUNT OF PRESSURE WAS NEEDED TO PUMP THE BRAKES AFTER COMING TO A STOP, TO REGAIN BRAKING POWER. THE CONTACT STATED THAT THE ROTORS IN THE REAR AND FRONT OF THE VEHICLE, AS WELL AS THE BRAKE PADS WERE REPLACED AT THE SAME DEALER HOWEVER, THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  22. Service brakes, Hydraulic, Aug 12, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHILE DRIVING. NO WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED SUBURBAN FORD OF WATERFORD (6975 HIGHLAND RD, WATERFORD TWP, MI 48327), AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  23. Service brakes, Hydraulic, Jul 13, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT UPON HITTING A BUMP WHILE DRIVING AT VARIOUS SPEEDS, THE ABS CEASED TO OPERATE WITHOUT WARNING. THE CONTACT THEN DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE WAS APPROXIMATELY 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  24. Service brakes, Hydraulic, May 14, 2020

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXTRA EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW OR STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  25. Service brakes, Hydraulic, Service brakes, Mar 11, 2019

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPEED SENSOR CALIBER AND BRAKES NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 135,000.