2009 Ford Fusion

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,022

Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.

Primary concernService brakes537 reports · 53% of complaints
Owner complaints1,022Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes537
  2. Air bags359
  3. Hydraulic60
  4. Structure42
  5. Vehicle speed control33
  6. Engine30
  7. Other or unspecified24
  8. Electrical system23

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  7. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: service brakes

530 reports, newest first. Show all

  1. Other or unspecified, Service brakes, Mar 5, 2018

    COSUMER OWNS 2009 FORD FUSION. ON FOUR DIFFERENT OCCASIONS VEHICLE LOST SIGNIFICANT BRAKING PRESSURE THAT WAS BELIEVED TO BE CAUSED BY WHEELS HITTING POTHOLES WHICH RESULTED IN SUDDEN DROPPING OF BRAKE PEDAL TO FLOOR, A DECREASE IN RATE OF DECELERATION OF VEHICLE, INCREASE IN STOPPING DISTANCE, AND LOSS OF ABILITY TO CONTROL CAR'S DECELERATION BY INCREASING THE FOOT PRESSURE APPLIED TO THE BRAKE PEDAL. *TT *JS

  2. Service brakes, Feb 20, 2018

    AFTER APPLYING THE BRAKES WITH MUCH FORCE TO STOP SUDDENLY, THE BRAKE PEDAL REMAINS SOFT/SPONGY. THE BRAKE PEDAL HAS REMAINED SOFT/SPONGY SINCE THE EVENT. THE BRAKES STILL WORK AND THERE IS NO WARNING OR INDICATOR LIGHT THAT INDICATING A PROBLEM WITH THE BRAKES. I CHANGED ALL FOUR BRAKE PADS AND THE BRAKE PEDAL REMAINS SOFT/SPONGY. I HAVE HAD TO ADJUST MY STOPPING DISTANCES.

  3. Service brakes, Feb 14, 2018

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND NO FAILURES WERE FOUND. IT WAS UNKNOWN IF A DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 82,000.

  4. Service brakes, Feb 13, 2018

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 50 MPH, TRAFFIC CAME TO AN ABRUPT STOP. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ADDITIONALLY, THE BRAKE PEDAL BECAME SPONGY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT EITHER THE ABS MODULE OR THE ABS CONTROLLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BLAISE ALEXANDER FORD LOCATED AT 2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,300.

  5. Service brakes, Feb 2, 2018

    WHILE DRIVING STRAIGHT ON AN ASPHALT STREET (NO UNUSUAL ROAD SURFACE CONDITIONS THAT I CAN RECALL) I BRAKED HARD TO AVOID A VEHICLE THAT RAN A STOP SIGN IMMEDIATELY IN FRONT OF ME. SINCE THEN ANY TIME I PRESS ON THE BRAKES THEY ARE SPONGY FOR THE MAJORITY OF THE PRESS DOWN AND THE STOPPING DISTANCE IS INCREASED. THE REDUCED BRAKING OF THE CAR IS EVEN, IT DOESN'T PULL TO ONE SIDE OR THE OTHER. THERE DON'T APPEAR TO BE ANY PROBLEMS WITH THE BRAKES AT THE WHEELS AND THE PROBLEM IS EVIDENTLY SYMPTOMATIC OF A PROBLEM WITH THE ANTI-LOCK BRAKING SYSTEM.

  6. Steering, Air bags, Structure, Service brakes, Jan 21, 2018, crash

    TAKATA RECALL I WAS IN A WREAK BECAUSE THE BRAKES IN THE FLOOR WHEN I WAS DRIVING IN THE RAIN ON THE HIGHWAY. THE AIR BAG IN THE STEERING WHEEL CAME OUT.

  7. Service brakes, Jan 20, 2018, crash

    FOR THE LAST FEW MONTHS I HAVE HAD INTERMITTENT PROBLEMS WITH MY BRAKING SYSTEM. MANY TIMES, WHEN I WOULD APPLY THE BRAKES AS I WAS GOING OVER UNEVEN SURFACES OR GRAVEL, THE ABS SYSTEM WOULD ENGAGE AND THE BRAKE PEDAL WOULD LOSE PRESSURE. DURING THIS TIME I WOULD HAVE TO APPLY A MUCH GREATER FORCE TO THE PEDAL TO GET THE CAR TO STOP. ALMOST EVERY TIME THIS WOULD HAPPEN, I WOULD NOT STOP WHERE I WAS INTENDING TO, BUT WOULD GO BY MY INTENDED TARGET. UNTIL TODAY, THIS HAS NOT CAUSED PROBLEMS. HOWEVER, TODAY, I WAS TRAVELING AT A SPEED OF APPROXIMATELY 25MPH AS I WAS GOING DOWN A HILL AND APPROACHING A TURN. AS I WAS APPLYING THE BRAKES THE ABS SYSTEM ENGAGED UNEXPECTEDLY, THE PEDAL LOST ALL PRESSURE AND WENT STRAIGHT TO THE FLOOR, AND THE CAR WAS NOT SLOWING DOWN AT ALL. I LOST CONTROL OF THE VEHICLE, WENT OVER A CURB, HIT AN EMBANKMENT AND FINALLY CAME TO A STOP. I HAD THE VEHICLE LOOKED AT, IMMEDIATELY, BY MY LOCAL MECHANIC. HE TOLD ME THAT THE GENERAL BRAKING SYSTEM SEEMED TO BE IN GOOD WORKING ORDER (PADS, ROTORS, CALIPERS, HOSES, PRESSURE, MASTER CYLINDER, ETC...) HE MENTIONED THAT THIS MODEL OF VEHICLE HAD SOME PROBLEMS WITH THE ABS SYSTEMS AND RECOMMENDED THAT I TAKE IT TO MY LOCAL FORD DEALER. I HAVE AN APPOINTMENT WITH THEM THIS WEEK. IN THE MEANTIME, I RESEARCHED THE ABS ISSUE HE MENTIONED AND FOUND THE OPEN INVESTIGATION INTO EXACTLY MY PROBLEM. THIS IS ANOTHER COMPLAINT SHOWING THAT THIS PROBLEM IS VERY REAL AND QUITE DANGEROUS. NHTSA ACTION NUMBER: PE16017

  8. Service brakes, Jan 18, 2018, crash

    AFTER THE ABS KICKS IN BRAKE PEDAL BECOMES SOFT BRAKE PEDAL GOES TO THE FLOOR BRAKES REMAIN SOFT AFTER ENGAGING ABS

  9. Service brakes, Jan 17, 2018

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE CONTACT WAS CONCERNED OF A FUTURE INJURY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE CALIPER AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE ABS MODULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS13938410. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

  10. Service brakes, Jan 16, 2018

    THE ABS SYSTEM IS FAULTY, THE BRAKES LOCK UP WHEN ON THE LEAST AMOUNT OF ICE OR SNOW AND NOW THE PEDAL REQUIRES PUMPING OR IT WILL GO TO THE FLOOR. IT USED TO CORRECT ITSELF BUT NOW SEEMS TO BE PERMANENT. WHILE I HAVE BEEN ABLE TO STOP THE CAR I AM CONCERNED ABOUT MY SAFETY, WHAT IF IT STOPS WORKING AT ALL? IF CAN HAPPEN FROM ANY SPEED.

  11. Service brakes, Jan 16, 2018

    DRIVING 55 MPD, THEN WENT TO TURN AND NO BRAKE RESPONSE AFTER PUSHING PEDAL AFTER ABS ENGAGED, NEARLY WENT OFF THE ROAD, CONTINUED TO HAVE TO PUSH PEDAL ALL THE WAY TO FLOOR TO GET ANY RESPONSE; WENT AWAY AFTER CAR RESTARTED FOR NOW; DEALER SAID NEEDS ABS HYDRAULIC CONTROL UNIT REPLACED

  12. Air bags, Service brakes, Jan 15, 2018

    AFTER HITTING A ROUGH AREA ON THE ROAD, MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT NEVER CORRECTED ITSELF. THAT WAS A FEW YEARS AGO AND THE PEDAL STILL GOES TO THE FLOOR EVERY TIME I PRESS THE BRAKES. ALSO, THE DASH WHERE THE AIR BAG IS, IS SEVERELY BUBBLED.

  13. Service brakes, Jan 15, 2018

    BRAKE PEDAL WENT TO THE FLOOR WHILE BRAKING. THIS HAPPENED THREE (3) TIMES WHILE THE WIFE WAS DRIVING THE CAR; HAD A HARD TIME STOPPING. TWICE IN 2017 AND ONCE IN 2018. THE EVENTS HAPPENED WHILE TRYING TO STOP FOR A STOP SIGN ON CITY STREETS.

  14. Service brakes, Jan 14, 2018

    TAKATA RECALL. THE BRAKES SEEM TO NOT BE FIXABLE. I HAVE REPLACE BRAKE PADS, MASTER CYNLINDER, FLUSHED OUT BREAK FLUID, BLED BRAKE. BRAKE ARE STILL NOT WORKING PROPERLY. IF I HIT A BUMP AT A PRETTY GOOD SPEED, THE BRAKES GET WORSE AND THEN I HAVE TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND STILL DOESN'T REALLY SLOW DOWN. I HAVE SPENT A LOT OF MONEY ON GETTING THESE BRAKES REPAIRED AND STILL NOT WORKING PROPERLY. I HIT ON BRAKES TO PULL OVER AND I HIT A BUMP ON THE SIDE OF THE ROAD AND BRAKES STOPPED WORKING PROPERLY AGAIN. I DON'T KNOW WHAT ELSE TO DO. I HAVE HAD FORD DEALERSHIP INSPECT BRAKES AND THEY SAID I NEED TO REPLACE MASTER CYLINDER. I REPLACED IT AND NO CHANGE.

  15. Service brakes, Jan 11, 2018

    BRAKE PEDAL IS SOFT AFTER ABS ACTIVATED RESULTING IN UNEXPECTEDLY INCREASED STOPPING DISTANCE. I RECENTLY HAD THE MAST CYLINDER REPLACED TO FIX THIS, BUT THE PROBLEM PERSISTS. AFTER SEVERAL HARD PUMPS OF THE PEDAL, IT'S FIRMNESS IS RESTORED.

  16. Service brakes, Jan 7, 2018

    HIT PATCH OF ICE AND HAD ABS SYSTEM ENGAGE. IMMEDIATELY AFTERWARDS THE BRAKES BECAME SOFT AND WOULDN'T ENGAGE UNTIL THE PEDAL WAS ALMOST TO THE FLOOR. CAR HAS 70K MILES ON IT.

  17. Service brakes, Jan 7, 2018

    ISSUE HAPPENED 4 TIMES IN LAST YEAR AND A HALF. SLIGHT SKID TWICE ON WET PAVEMENT, ONCE ON STONE DRIVEWAY, AND ONCE ON WET METAL SENSOR PLATE LEADING INTO TOLL BOOTH. ALL 4 TIMES WERE AT LOW SPEED. TWO TIMES I WAS TURNING. TWO TIMES I WAS JUST SLOWING TO A STOP. BRAKE PEDAL WENT SOFT AND BRAKING DISTANCE INCREASED. SOFT PEDAL GRADUALLY IMPROVED OVER A PERIOD OF WEEKS, BUT STILL FELT SOFTER THAN IT SHOULD BE AND I QUESTIONED THE RELIABILITY. THE FIRST TIME IT HAPPENED, I TOOK TO A MECHANIC WHO COULDN'T FIND ANYTHING WRONG. THE LAST TIME I TOOK TO A FORD DEALERSHIP, TOLD THEM THE SYMPTOMS, AND ASKED THEM TO CHECK THE HCU FOR THE ABS. THEY TOLD ME THE MASTER CYLINDER WAS SHOT AND HAD TO BE REPLACED AND THEY COULD ONLY CHECK THE HCU AFTERWARDS, WHICH TURNED OUT TO BE FAULTY. SO THEY ENDED UP REPLACING BOTH THE MASTER CYLINDER AND THE HCU. THE BILL WAS $2000 BUT THE BRAKES NOW FEEL LIKE THEY ARE SUPPOSED TO.

  18. Service brakes, Jan 3, 2018

    DRIVING IN LIGHT SNOW APPROX. 20 MPH, STOPPING AT A STOP SIGN PEDAL WENT TO FLOOR AND REMAINED SOFT, PUMPING PEDAL BROUGHT IT UP AGAIN SLIGHTLY BUT STOPPING IS VERY SLOW. AFTER NOT MOVING IT FOR A DAY, PEDAL CAME BACK UP AND SEEMED FINE. SECOND TIME THIS HAS HAPPENED IN 6 MONTHS. IT IS NOW IN THE REPAIR SHOP AS I FEEL IT IS UNSAFE TO DRIVE. MECHANICS HAVE SAID IT IS MECHANICAL EITHER MASTER CYLINDER OR ABS VALVE BUT THERE IS NO TEST TO DETERMINE WHAT THE PROBLEM IS ACCORDING TO FORD MECHANICS. THERE ARE ONLY 73000 MILES ON THE CAR. SEEMS THIS HAPPENS WHEN IT IS WET OR SNOWING AND IT IS RANDOM WHEN IT HAPPENS, HOWEVER ONCE THE PEDAL GOES TO THE FLOOR IT DOES NOT COME BACK UP TO NORMAL UNTIL AFTER THE CAR SITS FOR A DAY. THIS IS A VERY EXPENSIVE REPAIR AND IF IT TURNS OUT TO BE THE VALVE THERE IS A 3 DAY WAIT TO GET THE PART, IN THE MEANTIME I AM FORCED TO RENT A CAR ALSO. I HAVE HEARD THAT FORD IS WELL AWARE OF THIS ISSUE BUT IS NOT ADDRESSING THE SITUATION OR TAKING RESPONSIBILITY FOR POOR DESIGN AND ENGINEERING. IN THE MEANTIME THE CONSUMER IS FORCED TO EITHER PAY FOR THE REPAIR OR GET RID OF AN UNSAFE CAR.

  19. Service brakes, Dec 28, 2017

    DURING A BRAKING EVENT ON A SNOWY, SLIPPERY SURFACE, MY ABS WAS ACTIVATED. I WAS SLOWING DOWN FROM ~50MPH TO 0MPH IN ORDER TO MAKE A TURN. AFTER MY ABS ACTIVATED DURING THE INITIAL APPLICATION OF THE BRAKE, MY PEDAL BECAME SOFT AND I CAN NOW PRESS IT ALL THE WAY TO THE FLOOR. DUE TO THIS INCREASED BRAKE PEDAL TRAVEL, IT TAKES ME A SIGNIFICANTLY LONGER DISTANCE/TIME TO SLOW MY CAR DOWN. IF I WERE TO APPLY THE BRAKES NORMALLY, I WOULD NOT BE ABLE TO STOP IN TIME AND COULD END UP IN AN INTERSECTION OR IN AN ACCIDENT. THIS HAS HAPPENED ONCE BEFORE AND MY BRAKES WERE BLED TO 'ADDRESS' THE ISSUE. THE ISSUE NOW HAS REOCCURRED AFTER ANOTHER ABS EVENT. THESE INCIDENTS ARE SIMILAR TO WHAT IS DESCRIBED IN THE OPEN NHTSA INVESTIGATION PE16-017.

  20. Service brakes, Dec 28, 2017

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHEN SHE HAD TO ABRUPTLY APPLY PRESSURE TO THE BRAKE PEDAL, THE VEHICLE DID NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. FORD LINCOLN OF COLUMBIA (115 S JAMES CAMPBELL BLVD IN COLUMBIA, TN) DIAGNOSED THE FAILURE, BUT THE RESULTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED IN THE PAST; REPORTED PROBLEM BUT FORD COULDN'T DUPLICATE ISSUE. BUT THE FAILURE RECURRED. SEEMS TO BE A FAILURE WITH THE ABS SENSOR. SLOWING DOWN, HIT BUMPER PRESS SUDDENLY HARDER ON BRAKES ABS PEDAL GOES DOWN TO FLOOR, CAR SPEEDS UP! CURRENTLY CONTACT IS NOT DRIVING THE CAR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *BF*JB

  21. Service brakes, Dec 27, 2017

    EVERYTHING DESCRIBED IN INVESTIGATION PE16017 HAPPENED TO MY FUSION THIS YEAR. THE FIRST INCIDENT OCCURRED WHEN THE ABS KICKED IN WHILE DRIVING IN MOTION ON A WET ROAD. IMMEDIATELY AFTER THE BRAKES WERE MUSHY - ALMOST TO THE FLOOR. PUMPING THE BRAKES RESTORED HYDRAULICS, AND THE PROBLEM DID NOT REOCCUR UNTIL 12/24/17. THAT NIGHT THE ABS KICKED IN MULTIPLE TIMES WHILE MOVING ON A SNOWY / ICY ROAD. BRAKES WENT MUSHY AND ALMOST TO THE FLOOR. PUMPING THE BRAKES RESTORED HYDRAULICS BUT ONLY TEMPORARILY. IF I LET OFF THE BRAKES FOR ANY AMOUNT OF TIME, THE NEXT PRESS OF THE BRAKES RESULTS IN THE SAME THING OCCURRING. MECHANIC SAYS THE ABS REQUIRES A COMPUTER RESET TO RESOLVE AND THAT THIS MAY OCCUR EVERY TIME THE ABS KICKS IN. I DID NOT HAVE AN ACCIDENT BUT IT WOULD BE EASY TO REAR END SOMEONE SINCE YOU EXPECT PRESSURE MUCH SOONER THAN HAPPENS.

  22. Service brakes, Dec 24, 2017

    ONCE THE ABS MODE IS ACTIVATED FROM A HARD BRAKING THE FRONT WHEEL LOCKS UP LEAVING NO BRAKING AVAILABLE UNTIL THE FUSION IS ALMOST STOPPED. ONCE THE VEHICLE HAS SLOWED SIGNIFICANTLY THE LOCKED WHEEL RELEASES AND BRAKE FUNCTION RETURNS TO NORMAL. THE DEALERSHIP THAT SOLD THE VEHICLE DID REPLACE THE MASTER CYLINDER BUT IT MADE NO DIFFERENCE ONCE HARD BRAKING WAS APPLIED. THIS SITUATION GETS WORSE DURING INCLEMENT WEATHER ALLOWING THE FRONT WHEEL TO LOCK UP MUCH EASIER AND QUICKER. IT WORRIES ME THAT THIS IS THEIR ONLY VEHICLE AND THEY ALWAYS HAVE THEIR 3 CHILDREN WITH THEM.

  23. Service brakes, Dec 21, 2017

    THE BAKES GOT VERY SOFT/NON-RESPONSIVE WHEN THE BRAKE PEDAL IS PUSHED AFTER THEY HAD BEEN APPLIED AGGRESSIVELY TO AVOID AN ACCIDENT. TRAVELING AT 45 MPH ON A CITY STREET AT AN INTERSECTION. DEALER SAID IT WAS A KNOWN PROBLEM AND THAT IT WOULD BE AROUND $1,500 TO GET IT REPAIRED. WHERE IS THE RESPONSIBILITY OF THE MANUFACTURE AND GOVERNMENT REGULATIONS (THAT WE PAY FOR DEARLY) IN MAKING THE MANUFACTURE RESPONSIBLE FOR CHEAP BUILT & NOT TO SPECIFICATION'S IN THE REPLACEMENT OF THE MALFUNCTIONING ABS. STILL DRIVING AS IS HOPING & CROSSING THE FINGERS EACH TIME IT IS DRIVEN.

  24. Service brakes, Dec 20, 2017

    SPONGY BRAKE PEDAL AFTER ABS IS TRIGGERED. ISSUE LASTS SEVERAL DAYS TO SEVERAL WEEKS. LONGER THAN EXPECTED BRAKING DISTANCES. NEED TO PUSH THE PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO STOP.

  25. Service brakes, Dec 18, 2017

    THE ROAD WAS WET, AND DURING A HARD STOP GOING DOWN HILL, THE BRAKES SHOOK, WENT TO THE FLOOR AND BECAME SPONGY AFTERWARDS. THIS HAS HAPPENED TO ME SEVERAL TIMES, USUALLY IN THE RAIN OR AFTER DRIVING OVER A BUMP OR POTHOLE. THE MOST RECENT TIME BEFORE TODAY, THE BRAKES WERE SPONGY FOR MONTHS BEFORE RETURNING TO NORMAL RESPONSIVENESS. THE OPEN INVESTIGATION "PE 16-017" PERFECTLY DESCRIBES MY PROBLEM.