2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: service brakes
530 reports, newest first. Show all
Service brakes, Aug 1, 2017
BRAKES GO SOFT AFTER BREAKING OVER IRREGULAR SURFACE. PAID FORD DEALERSHIP 1400 DOLLARS TO REPAIR. BRAKES CONTINUE TO GO SOFT OVER IRREGULAR SURFACES.
Service brakes, Jul 21, 2017
ABS SYSTEM BYPASS STICKS WHEN ENGAUGED WHICH CAUSES BRAKE PEDAL TO GO TO FLOOR AFTER USE. HAPPENS ALOT IN WINTER ON ICE.
Service brakes, Jul 13, 2017
AFTER ABS ENGAGED, LOSS OF BRAKE FEEL AND AN INCREASE IN STOPPING DISTANCE. THE TOP INCH OF PEDAL TRAVEL FELT NORMAL FOLLOWED BY SEVERAL INCHES OF NO BRAKE "FEEL" UNTIL NEAR THE BOTTOM OF PEDAL TRAVEL WHERE BRAKING RESUMED. THIS OCCURS ONLY AFTER THE ABS ENGAGES AND LASTS FOR SEVERAL MINUTES TO SEVERAL DAYS AFTER. BRAKE LOSS RESULTED IN A NEAR COLLISION. ABS ENGAGING AFTER EVENT IS NOT AS EFFECTIVE AS INITIAL ABS EVENT RESULTING IN INCREASED STOPPING DISTANCE WHILE ABS IS ENGAGING. THIS HAS OCCURED MULTIPLE TIMES WITH THE MOST RECENT EVENT HAPPENING ON 7/13/2017. ISSUE USUALLY RESOLVES A DAY OR TWO AFTER OCCURIMG BUT WILL REOCCUR IF ABS IS ENGAGED AGAIN.
Service brakes, Jul 11, 2017
WHEN DRIVING ON WET OR SLIPPERY SURFACE AND NEED TO BRAKE THE BRAKES LOCK UP AND DON'T UNLOCK UNTIL CAR COMES TO A COMPLETE STOP. MY SPEED IS NOT REALLY A FACTOR IT HAS SCARED THE SH*T OUT OF ME AND I WON'T LET MY WIFE OR KIDS DRIVE MY CAR WHEN THESE CONDITIONS ARE PRESENT. I'VE HAD A MECHANIC LOOK AT IT AND HE CAN'T FIGURE IT OUT.
Service brakes, Jul 11, 2017
DURING ROUTINE BRAKING EVENT FROM APPROX. 25 MPH, THE ABS SYSTEM UNEXPECTEDLY AND UNNECESSARILY ENGAGED. UPON ABS ACTIVATION THE BRAKE PEDAL LOST ALL PRESSURE AND SANK TO THE FLOOR AND ALL BRAKING POWER WAS LOST. BRAKING POWER WAS EVENTUALLY REGAINED AFTER REPEATED PUMPING OF THE BRAKE PEDAL BUT STOPPING DISTANCE EXTENDED WELL BEYOND NORMAL EVEN WITH BRAKE PEDAL PUSHED TO THE FLOOR. I BELIEVE THIS TO BE RELATED TO NHTSA # PE16017
Service brakes, Jul 7, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES WHILE DRIVING 60 MPH OR MORE, THE BRAKES MALFUNCTIONED. THE CONTACT WOULD HAVE TO ALLOW FOR A SIGNIFICANT DECREASE IN SPEED DUE TO THE EXCESSIVE DISTANCE NEEDED BEFORE THE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP. THE FAILURE ALSO OCCURRED WHENEVER THE ROAD CONDITIONS WERE UNEVEN OR UNSTABLE. THE CONTACT TOOK THE VEHICLE TO THE BRIARWOOD FORD DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THERE WAS NO RECALL. THE DEALER REPLACED THE REAR AND FRONT BRAKES, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HCU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Service brakes, Jul 7, 2017
ABS HYDRAULIC CONTROL UNIT FAILURE....UPON BRAKING WHILE HITTING A POTHOLE, THE ABS KICKS ON, AND THE BRAKE PEDAL GOES MUSHY ALMOST TO FLOOR AND CAR DOESN'T STOP, ONLY HAPPENS AFTER ABS HAS BEEN ACTIVATED. OPERATES NORMAL AT ALL OTHER TIMES. FORD KNOWS ABOUT THIS PROBLEM AND REFUSES TO RECALL OR PAY FOR THE FIX, CLEARLY NOT ENOUGH PEOPLE HAVE BEEN INJURED OR KILLED YET. UNRELIABLE BRAKING IS A BIG PROBLEM!!!
Service brakes, Jun 24, 2017
WHEN MY ABS SYSTEM IS ACTIVATED MY BRAKE PEDAL GOES TO THE FLOOR AND THE IT TAKES AN EXTENED PERIOD OF TIME TO RECOVER
Service brakes, Jun 22, 2017
BRAKE PEDAL GOES STRAIGHT TO FLOOR - NO BRAKES!!! JUST REPLACED ALL DISCS, ROTORS, CALIPERS LESS THAN 1 YEAR AGO. GOOGLE FORUMS AND YOU TUBE VIDEOS REFLECT THIS IS A COMMON PROBLEM THAT SEEMS TO OCCUR IN THESE VEHICLES WITH ABS PUMP AFTER ABS ACTIVATES. PLEASE PLEASE PLEASE PLEASE PLEASE HOLD FORD RESPONSIBLE FOR THIS SAFETY DEFECT!!!!! THESE ARE GENERALLY GOOD RELIABLE CARS AND HAVE A LOT OF LIFE TO THEM. IT'S A SHAME THAT THEY WON'T JUST STEP UP AND DO THE RIGHT THING IN THIS SITUATION. TOO MANY COMPLAINTS TO BE JUSTIFIABLY IGNORED.
Service brakes, Jun 2, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF BRAKE FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER IN KNOXVILLE, NC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Service brakes, May 31, 2017, crash
I HAVE EXPERIENCE A SOFT BRAKE PEDAL DURING/AFTER GOING OVER A BUMP, AND ITS OCCURS RANDOMLY AND HAS HAPPEN TO ME A FEW TIMES. I HAVE HAD NUMEROUS COMPONENTS REPLACED AND EVEN AFTER TAKING TO THE DEALER AND HAVING THE BRAKE LINE GO THROUGH A BLEEDING THE ISSUE DID NOT RESOLVE. IT IS VERY CLEAR IN A YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 VIDEO ONLINE THAT THE ISSUE IS THE HCU AND DESPITE MY EFFORTS IN DIRECTING ATTENTION TO THIS VIDEO AND FINDINGS, I HAVE BEEN CONSTANTLY INSTRUCTED TO OPEN A COMPLAINT. I FINALLY LET THE DEALER DO EXTENSIVE EXAMINATION AND REPLACING ULTIMATELY FOR THEM TO REPLACE THE HCU AND CORRECT THE PROBLEM. COMPONENTS THAT HAVE SIMILAR SYMPTOMS ARE MASTER CYLINDER AND BOOSTER CAUSING LOSS OF PRESSURE IN THE PEDAL. THESE ARE NOT THE ISSUE... I HAVE ALSO HAD AN ACCIDENT WHERE A PERSON RAN THE RED LIGHT AND I DID NOT HAVE PEDAL TO COME TO A SUDDEN STOP. THIS NEED TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.
Service brakes, May 19, 2017
ON MAY 19 MY SON WAS RETURNING FROM THE GYM. HE WAS TRAVELLING ON THE MAIN ROAD IN OUR AREA (SPEED LIMIT 55 MPH). AS HE APPROACHED A TRAFFIC LIGHT HE BEGAN TO SLOW DOWN. HE HAD SLOWED TO APPROXIMATELY 25 MPH AND THE BRAKES WERE FUNCTIONING NORMALLY. THEN HE DROVE OVER A ROUGH PATCH OF ASPHALT WITH LOTS OF SMALL POT HOLES OR BUMPS. AFTER HITTING ONE OF THOSE POT HOLES THE BRAKE PEDAL IMMEDIATELY WENT ALL THE WAY TO THE FLOOR. HE HAD ALMOST NOW BRAKING POWER AT ALL. THANKFULLY THERE WAS PLENTY OF DISTANCE BETWEEN HIM AND THE CAR IN FRONT OF HIM, AS WELL AS A SLIGHT UPHILL GRADE TO THE ROAD AT THAT POINT. HE WAS ABLE TO STOP JUST SHORT OF THE TRAFFIC LIGHT AND AVOID AN ACCIDENT. WHEN THE LIGHT TURNED GREEN HE PROCEEDED SLOWLY, TRYING TO PUMP THE BRAKES AT REGULAR INTERVALS TO SEE IF ANY BRAKING POWER WOULD RETURN. HE DROVE SLOWLY ONE MILE TO MY OFFICE TO INFORM ME OF WHAT HAD HAPPENED. WE RECORDED NOTES ABOUT THE INCIDENT. HE THEN RESTARTED THE VEHICLE AND PROCEEDED SLOWLY DOWN THE PRIVATE DRIVE TO OUR HOME. THE PROBLEM WITH THE BRAKE PEDAL CONTINUED. WHEN I RECEIVED THIS SUBSEQUENT REPORT, I LEFT WORK AND CAME HOME TO WORK WITH THE VEHICLE PERSONALLY. AIR PRESSURE IN ALL FOUR TIRES WAS AT THE RECOMMENDED LEVEL OR WITHIN A 5% VARIANCE TO THE LOW SIDE. I FOUND THE PEDAL WAS STILL VERY SOFT, EVEN AFTER PUMPING THE BRAKES REPEATEDLY. I TOOK THE VEHICLE ONTO OUR PRIVATE DRIVE AND AN ADJACENT PRIVATE PARKING LOT TO TEST IT FURTHER. I GOT THE VEHICLE UP TO ABOUT 30 MPH THEN ACTIVATED A HARD STOP THREE DIFFERENT TIMES. THE BRAKES HELD EACH TIME. THIS IS THE FOURTH SIMILAR BRAKING FAILURE WE HAVE HAD WITH THIS VEHICLE IN THE LAST SIX MONTHS, ALL WITHOUT WARNING. WE HAVE HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALER. THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. THE BRAKES SEEM TO WORK PERFECTLY ALL THE TIME...EXCEPT WHEN THEY DON'T WORK AT ALL!
Service brakes, May 19, 2017
ON APRIL 13 AT 8:25 A.M. MY SON WAS LEAVING TO DRIVE OVER TO THE COMMUNITY COLLEGE FOR CLASS. AS HE LEFT THE SUBDIVISION AND APPROACHED THE STOP SIGN AT THE MAIN ROAD, HE APPLIED THE BRAKES TO STOP. THE BRAKES WORKED FINE UNTIL JUST BEFORE THE STOP SIGN WHEN HE HIT A POT HOLE. THE BRAKES IMMEDIATELY WENT SOFT SO THAT HE HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR TO GET ANY STOPPING POWER AT ALL. THANKFULLY HE WAS ONLY GOING 3-5 MPH WHEN THE BRAKES FAILED. HE THREW THE TRANSMISSION INTO "PARK" (IT WAS GOING SLOW ENOUGH THAT IT HELD) AND WAS ABLE TO STOP BEFORE ROLLING OUT INTO TRAFFIC ON THE MAIN ROAD. THE WEATHER WAS CLEAR AND THE ASPHALT PAVEMENT WAS DRY. HE TURNED THE VEHICLE AROUND AND DROVE IT HOME. I TESTED THE VEHICLE AND WE WERE EVENTUALLY ABLE TO RESTORE BRAKING ACTION BY TURNING THE ENGINE OFF AND ON REPEATEDLY AND PUMPING THE BRAKES WHILE THE ENGINE WAS RUNNING. THIS IS THE THIRD SIMILAR BRAKING FAILURE WE HAVE HAD WITH THIS VEHICLE IN THE LAST SIX MONTHS. EACH INCIDENT HAS OCCURRED WITHOUT WARNING. WE HAVE HAD THE VEHICLE INSPECTED AT THE LOCAL FORD DEALER. THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH THE BRAKING SYSTEM. THE BRAKES SEEM TO WORK PERFECTLY ALL THE TIME...EXCEPT WHEN THEY DON'T WORK AT ALL! THIS IS REALLY SCARY AND FRUSTRATING. I SURE HOPE FORD WILL DO SOMETHING ABOUT THIS KNOWN ISSUE.
Service brakes, May 16, 2017
WHAT I WILL BE DESCRIBING HAS HAPPENED ON MORE THAN ONE OCCASION: WHEN STOPPING MY VEHICLE ON AN UNEVEN SURFACE, MY BRAKES MAKE A WHIRRRING NOISE AND I LOSE MY BRAKES. FORTUNATELY I HAVE NOT HAD TO AVOID ANOTHER VEHICLE OR STATIONARY ITEM. ONCE I RAN A STOP SIGN, BUT IT WAS AT A FOUR-WAY AND NO OTHER VEHICLES WERE PRESENT. AFTER THIS HAPPENS MY BRAKES GET "SQUISHY". I FEEL LIKE I HAVE LOST 1/2 OF MY BRAKES FUNCTION. I AM VERY CAREFUL WHEN STOPPING AND TEND TO SLOW MUCH SOONER THAN NEEDED. AFTER A LONG TIME IT SEEMS LIKE MY BRAKES ARE "BACK", BUT WHEN I HAVE TO STOP AND USE THE ABS WE CYCLE THROUGH THE SAME PROBLEM. I HAVE TAKEN MY VEHICLE TO THE LOCAL FORD DEALER (WHERE I HAVE MY CAR REGULARLY SERVICED) AND I WAS TOLD THAT AFTER INSPECTION MY BRAKES LOOK FINE. IF I WANT FURTHER DIAGNOSTICS I WOULD HAVE TO PAY APPROXIMATELY $100 JUST TO "SEE". A LOCAL MECHANIC TOLD ME THAT UNLESS MY ABS WARNING LIGHT WAS ON HE COULD NOT EVEN RUN THE DIAGNOSTICS. MY ABS LIGHT HAS NEVER CAME ON.
Service brakes, May 14, 2017
BROUGHT MY 2009 FORD FUSION NEW IN 2009. PROBLEMS STARTED A FEW YEARS AFTER I BROUGHT IT. WHEN DRIVING MY CAR, IF I HIT A POTHOLE, DRIVING IN THE RAIN OR WHEN THE ROADS ARE WET, I HAVE TO COME TO A STOP, MY BRAKES SEEM TO FAIL. I AM LITERALLY PUSHING MY BRAKES ALL THE WAY DOWN TO THE FLOOR, BUT THE CAR DOES NOT COME TO A STOP. THIS HAPPENS FOR, IT SEEMS LIKE MINUETS, BUT PROBABLY ONLY SECONDS, BUT WHILE HAPPENING I FEEL THE BRAKES START TO VIBRATE, THEN EVENTUALLY COMES TO A STOP. THERE HAVE BEEN TWO INSTANCES WHERE I CAME WITHIN INCHES OF HITTING THE CAR IN FRONT OF ME. I DON'T FEEL SAFE IN THIS CAR AND WILL ONLY DRIVE IT SHORT DISTANCES AROUND WHERE I LIVE FOR FEAR OF HAVING MY BRAKES FAILING. I FEAR THAT I WILL INJURE MYSELF OR SOME ONE ELSE. OR WORSE, THERE WILL BE A FATALITY INVOLVING MY CAR. DURING MY ROUTINE MAINTENANCE, I HAVE THEM LOOK AT MY BRAKES AND EVERY SERVICE PERSON SAYS THAT MY BRAKES ARE FINE. I EVEN HAD MY FRONT AND REAR BRAKE JOB DONE IN 2014. WITHIN A FEW MONTHS OF HAVING THE JOB DONE IT HAPPENED AGAIN. IT HAS HAPPENED ONLY ONCE SINCE THEN, BUT AGAIN I DRIVE IT SHORT DISTANCES AT LOWER SPEEDS AROUND MY NEIGHBORHOOD ONLY NOW. WHEN I LOOK THIS UP I SEE THAT THERE HAVE BEEN MANY PEOPLE COMPLAINING AND DESCRIBING THAT THE SAME THING IS HAPPENING TO THEIR CARS. SAME YEAR/MODEL. IT LOOKS IT HAS TO DO WITH THE ABS BRAKE ISSUE AND FORD IS AWARE OF IT AND NO RECALL HAS HAPPENED AS OF YET!!! THIS IS A SAFETY ISSUE AND NEED ATTENTION NOW!
Service brakes, May 8, 2017
DRIVING OVER BUMPY ROADWAY AND APPLIED BRAKES. THEY WENT SOFT AND THE PEDAL WENT TO THE FLOOR. REMAINED THAT WAY UNTIL THE CAR WAS SHUT OFF.
Service brakes, May 7, 2017
AFTER HARD BRAKING AND ABS ACTIVATION TO AVOID AN ACCIDENT WHILE HIGHWAY DRIVING, BRAKE PEDAL BECAME VERY SOFT. AFTER LATER STOPPING AND RESTARTING ENGINE (AND VERIFYING BRAKE FLUID LEVEL), PETAL IS STILL SOFT / INCONSISTENT. NEED TO PUMP BRAKES TO BUILD ENOUGH PRESSURE OT STOP. CONCERNED VALVES ON HYDRAULIC CONTROL UNIT IS STICKING, NOT ALLOWING FULL HYDRAULIC PRESSURE TO WHEEL CALIPERS.
Service brakes, May 5, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Service brakes, May 4, 2017
BRAKES WENT TO THE FLOOR AND OVERSHOT TURNING LANE AFTER I HIT A BUMP IN THE ROAD WHILE BRAKING. PAVEMENT WAS DAMP, I WAS ON AN INCLINE ON A LOCAL 2 LANE ROAD. 3RD TIME FOR THIS. DEALER SAID MY BRAKES WERE FINE AFTER THE SECOND TIME IT HAPPENED, DEC. 2016. SEEMS TO BE ABS SYSTEM. SENT REPAIR INVOICE ON LAST REPORT DEC. 2016.
Service brakes, Apr 25, 2017
BRAKES SUDDENLY BECAME VERY SOFT, GOING OFTEN ALL THE WAY TO THE FLOOR, AND IS WORSE WITH NO BRAKES IF HIT A BUMP WHILE ON THE BRAKES.
Electrical system, Service brakes, Apr 20, 2017
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE VIBRATED AND FAILED TO SLOW DOWN OR STOP WITHOUT WARNING. THE BRAKE PEDAL BECAME VERY LOOSE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A FRIEND OF THE CONTACT, WHO WORKS AS A FORD MECHANIC, DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Service brakes, Apr 20, 2017
WHENEVER I NEED TO BRAKE, THE PEDAL GOES TO THE FLOOR, AND THERE IS MINIMAL RESISTANCE FROM THE BRAKES. THIS APPLIES TO ABS SITUATIONS (RAINY, ICY WEATHER) AND DRY CONDITIONS WHEN BRAKES ARE NEEDED SUDDENLY (HIGHWAY SLOWDOWN, ANIMAL JUMPING IN THE ROAD). THIS APPLIES TO TRAVELING AT ANY MPH, INCLUDING HIGHWAY AND CITY DRIVING. THE PEDAL ALSO DROPS TO THE FLOOR WHEN THE CAR IS IN PARK. PUMPING THE PEDAL IS REQUIRED TO FEEL ANY RESISTANCE, BUT IT IS NECESSARY EVERY TIME THE BRAKES ARE NEEDED. TIME AND DISTANCE NEEDED TO SLOW DOWN ARE EXPONENTIALLY MORE THAN EVEN A YEAR AGO. BRAKE PADS WERE REPLACED 3 YEARS AGO, FLUIDS WERE FLUSHED, REPLACED, AND BLED 4 MONTHS AGO. AUTO BODY SHOPS REPORT ALL IS WELL AND THAT THERE IS NO REASON MY BRAKES SHOULD BE SO SLOW TO REACT OR THE PEDAL SHOULD DROP TO THE FLOOR.
Service brakes, Apr 18, 2017
WHILE DRIVING THROUGH A CONSTRUCTION ZONE, WE HAD TO APPLY THE BRAKES HARD TO AVOID SOME ONCOMING TRAFFIC. THE NEXT TIME WE APPLIED THE BRAKES, THE BRAKES WENT ALMOST TO THE FLOOR. AFTER TURNING THE CAR OFF, THE PROBLEM WAS RESOLVED TEMPORARILY. NEXT, WHILE GOING DOWN A STEEP HILL AND APPLYING THE BRAKES HARD TO STOP FOR A CROSSWALK, THE BRAKES ACTED FINE FOR A FEW SECONDS AND THEN STARTED GOING TO THE FLOOR REQUIRING THE BRAKES TO BE PUMPED SEVERAL TIMES TO BUILD THEM BACK UP. IT HAS HAPPENED SEVERAL TIMES IN THE PAST FEW MONTHS AND IT SEEMS TO HAPPEN ONLY AFTER A HARD OR ROUGH BRAKING EVENT. SEEMS AS THOUGH TURNING THE CAR OFF FIXES THE PROBLEM TEMPORARILY.
Service brakes, Apr 17, 2017
SHORTLY AFTER GOING OVER A POTHOLE, I WAS THEN ON A FAIRLY STEEP DOWNHILL GRADE APPROACHING A STOP SIGN ON A CITY STREET AT APPROXIMATELY 25 MPH. AS I BRAKED, THERE WAS A FEELING OF "RELEASE: IN THE BRAKE PEDAL AND THEN THE PEDAL GOT VERY "SOFT". THE PEDAL TRAVELED MUCH FURTHER THAN USUAL TO NEARLY "THE FLOOR" WITH VERY LITTLE BRAKING POWER TAKING PLACE. RIGHT AFTER FINALLY STOPPING THE BRAKES WERE STILL SOFT BUT RETURNED TO NORMAL AFTER A MINUTE OR 2 AFTER COMMENCING SLOW DRIVING. I HAD THE BRAKES/SYSTEM INSPECTED.....NO PROBLEM EVIDENT. HAVE ONLY OWNED THE CAR ONE MONTH SO UNSURE OF PRIOR OCCURRENCES.
Service brakes, Apr 17, 2017
AS I WAS BRAKING TO TURN INTO THE DRIVEWAY AT WORK THIS PAST WINTER , THE ROAD WAS SNOW COVERED AND THE ANTILOCK BRAKES ACTIVATED. SINCE THAT TIME THE BRAKE PEDAL HAS EXCESSIVE AMOUNT OF TRAVEL BEFORE BRAKES ENGAGE. I HAVE SINCE CHANGED OUT PADS , ROTORS AND FLUSHED THE BRAKES AND CANNOT GET RID OF THE SOFT BRAKE PEDAL. I DID SOME SEARCHING ONLINE THIS PAST WEEKEND AND FOUND OTHERS HAVING THE SAME ISSUE. FORD NEEDS TO CORRECT THIS BRAKE ISSUE.